Trusted Agent profile · Edinburgh
Verified
★★★★★
1,746 reviews across 3 platforms
Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL
Umega Lettings's office in Edinburgh, at Umega Lettings 10 Lister Square, is rated 4.7 out of 5 across 1,746 reviews on three platforms, including 1,499 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,499
Reviews on Google
This office
59
Reviews on Facebook
This office
188
Reviews on Trustpilot
This office
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleThe Umega team have always been available and proactive to help with any issues or repairs. Their support staff are quick with responses, their repair team are thorough with any repairs and they’re always happy to help!
We really appreciate your kind words Gary - thank you so much for taking the time
5/5
GoogleAmazing letting agency, helped me put throughout my tenancy time from moving in to moving out. Friendly and quality service, would highly recommend them.
This is so lovely to hear - thanks for taking the time Manny!
5/5
GoogleI have been renting property for 10 years (in both London and Edinburgh) and I have had the best experience hands down with Emily & the team at Umega. They are professional, responsive and also really kind and considerate. The property I moved into was immaculate and they ensured I was fully supported with all steps of the move.
Rebecca we're so pleased things have gone so well.
5/5
GoogleThis was our second tenant with Umega. Again, everything went very smoothly and we got a new tenant very quickly. Umega are excellent to deal with in every respect, both in times of vacancy and tenancy. They deal with everything and all we have to do is respond to emails every now and then.
Amanda, thanks so much for your feedback. Great to hear that everything has gone smoothly and we're easy to deal with. We'll do everything we can to make sure this continues!
5/5
GoogleVery helpful, friendly and reliable. Recently had Millie F help with something and communication was very fast, kept me up to date and was very friendly - couldn’t do better!
5/5
GoogleGrant came round to check out the flat . Didn't take long and was straight to the point . Listened to whatever problems I mentioned and reported them 👍 …
5/5
GoogleGeorgia and Clare have been so amazing throughout my process. The team have been so efficient and so helpful throughout this stressful process could not recommend and thank them enough.
5/5
GoogleLydia managed my check out and offered advise on how to ensure the property was ready for inspection. I received my full deposit back due to her assistance. Much appreciated 🙏 …
5/5
GoogleI’ve had the best experience so far with Umega lettings Agency, especially with Courtney being there and giving her best any time I call.
5/5
GoogleGood experience so far. Thanks Ben Craven.
5/5
GoogleProfessional and v efficient Letting and Agency service at competitive rates from Caroline Franceschi and the entire team - would defo recommend !
Thanks John - delighted to hear Caroline is taking good care of things for you!
5/5
GoogleI find umega great Georgia great manager .any problems she would have it fixed as soon as .very friendly.😊 happy with services. …
Georgia will be pleased to hear you are happy! Thank you for taking the time to leave a review.
5/5
TrustpilotOutstanding!
I was looking for place to call home for a while, Umega lettings made my dreams come true. I am soo grateful for all the help they provided. Thank you
Thank you so much!
5/5
GoogleMaybe the best letting agency, Courtney in specific always made sure any issue that would have is attended and always checking with us that everything is ok. Highly recommend
5/5
GoogleThey were excellent in handling my property when I had an issue with the tenant. Shona took the lead on everything and it was a huge benefit to me.
5/5
GoogleNikki met with me to inspect and provide a valuation for a property I am letting out. She could not have been more professional, efficient and accommodating. She was also highly responsive and replied to all my queries quickly and professionally. She really knows her stuff and I would not hesitate to use Umega for my next rental property and recommend them to others.
Good to hear this Julie, we will make sure Nikki gets a big pat on the back for you
5/5
GoogleGreat Letting agency, they answer quickly and provide clear explanations. Rachel has provided excellent service and has made our whole experience run smoothly!
5/5
GoogleUmega does a fantastic job handling tenant change over and manages to secure new tenants within a short period of time. Thank you!
5/5
GoogleReally appreciate Kellie’s support throughout my flat’s repair process. Communication was clear and responsive, and everything was handled smoothly once the work started.
5/5
GoogleBen has always been really helpful and done his best to get any of our problems rectified as soon as he could.
Fantastic to hear this - thanks Gavin :)
5/5
GoogleCourtney Hazlett has our property manager has been brilliant- replying to queries very promptly and sorting out anything we’ve needed help with.
We are glad Courtney is on it and taking care of any queries or issues.
5/5
GoogleWe have a flat we have rented out through Umega for the past 3 years. We have been extremely happy with th service provided. Communication has always been great and clear. Issues with the flat's maintenance have been dealt with promptly and efficiently. During Covid, when it was difficult to rent the flat, Umega worked hard to ensure we had tenants in the property. All in all, we have been impressed and will return again when we need to rent the flat in the future. Thank you!
5/5
GoogleEmily at Umega Lettings has been an absolute delight to deal with. Responds quickly to emails, always very professional and friendly and always does her best to help us out. Compared with the other letting agencies my boyfriend and I are used to dealing with, Umega have been absolutely stand out in their quality and customer service. I would definitely recommend them.
Thank you Imogen! Love your comments and I will let Emily know she is a delight to deal with. All the best, hope you enjoy the rest of your interactions with us this much.
5/5
GoogleExcellent service which made selling the house easy. Megan in particular was brilliant and kept me up to date with progress at each stage of the process
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Umega Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Umega Lettings Edinburgh won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Umega Lettings Edinburgh a message.
Yes. Umega Lettings Edinburgh won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Edinburgh branch at EA Masters 2022, and 1 other industry award since 2021.
