Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs first time sellers, Stephen and team were incredibly helpful, patient and reassuring. We were immediately confident in their service. Everything was done in a timely and professional manner, and was entirely stress free! The entire process was faultless and if we ever sell again, we know exactly who we will call. Thanks again!
R · 10 June 2023
Agent replied · 11 June 2024
Dear Robert, thank you for sharing your experience as first-time sellers with Truscott Property. We're delighted to have been a part of your journey and to have provided you with the assistance you needed during this significant step.
It's heartening to know that our team's helpfulness, patience, and reassurance contributed to a confident and stress-free experience for you. Making the process seamless and professional is our goal, and we're thrilled that everything went smoothly.
Your appreciation means a lot to us. Should you ever need our services again or have any questions in the future, please don't hesitate to reach out.
Thank you for choosing Truscott Property.
★★★★★ 5/5
GoogleAbsolutely delighted with the service we received from Stephen and his friendly and professional team. Great knowledge of the local market. Could not recommend Truscott Property highly enough. We really felt that they genuinely cared about making the process as smooth and stress free as possible and about getting us the best outcome, which they did. We sold our home quickly and nothing was too much trouble for the team. If I could give more than 5 stars I would!
Jenny · 17 August 2024
Agent replied · 24 August 2024
Thank you so much for your wonderful review Jenny! We're absolutely delighted to hear that you had such a positive experience with Stephen and our friendly, professional team at Truscott Property.
Your kind words about our local market knowledge and dedication to making the process smooth and stress-free mean a lot to us.
We genuinely care about our clients and strive to achieve the best outcomes, so it's fantastic to know we succeeded in helping you sell your home quickly and efficiently.
Your high recommendation and the sentiment that you'd give more than 5 stars if you could are truly appreciated. If you ever need assistance again or have any questions in the future, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing Truscott Property.
★★★★★ 5/5
GoogleStephens service is exceptional! We’ve both sold and bought our new home though Truscott Property and both were handled efficiently and professionally. We had various large agency pitch to sell our flat but Stephen was the obvious choice as we liked his personal approach. Throughout the process he kept us well informed and was always available to answer any questions we had. Got us a great price, well over HR, and would highly recommend Truscott Property!
Fiona · 11 June 2018
Agent replied · 11 June 2024
Hi Fiona, thank you for taking the time to write me such a great review. You had a lot of agents to choose from and I'm honoured you picked me for your own sale. I'm delighted with the result you got and hope it helped with the works to your new house. I'm excited to see it when you've finished making it beautiful. See you soon, Stephen
★★★★★ 5/5
GoogleFriendly, helpful and no nonsense service. Helped with all aspects of the sale and getting the property ready to sell. Achieved a sale price above what I expected. Stephen made the whole thing stress free and was calm assured though all of the 'bumps' in the process. I cannot recommend the services of Truscott Property highly enough.
Thank you Stephen!
Tristan · 10 June 2022
Agent replied · 11 June 2024
Thank you Tristan for leaving this wonderful review! We all loved working with you and are delighted with the result achieved. Hopefully we can work together again in the future.
★★★★★ 5/5
GoogleStephen and Amber went above and beyond to provide a high-quality service for us when we sold our house. They provided excellent support and advice throughout the process and were always there to answer any questions we had or offer assistance. I truly believe we wouldn’t have got the value we did for our house without Stephen’s excellent negotiation skills and professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Felicity · 25 August 2021
Agent replied · 11 June 2024
Thank you Felicity for trusting us with the sale of your house in Morningside.
We hope you are enjoying your incredible new house!
Hopefully catch up soon.
★★★★★ 5/5
GoogleI would highly recommend Truscott Property. Stephen and Amber were brilliant. From start to finish they provided a very high level of service that helped us get the sale we wanted. They were both extremely communicative and would provide updates as the process went along. I greatly appreciated the proactive approach Stephen took to marketing the property. Thank you for your hard work.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 10 June 2021
Agent replied · 11 June 2024
Thank you Adam, I hope you and Prudence have settled in to your new home and thank you again for trusting us with your sale!
★★★★★ 5/5
GoogleStephen is excellent he was originally recommended to us by Cala Homes, now i know why!. From start to finish of my sale Stephen provided clear guidance, set a fair price and strategy and made sure the brochures/detail and photos were of the highest quality. Stephen also stayed in regular contact throughout the sale, i cannot recommend Trustcott Property highly enough. please dont hesitate in using this company.
Philip · 10 June 2020
Agent replied · 11 June 2024
Thank you Phil for taking the time to leave me this review and for picking me to sell your house and help with the move to your lovely new home. I'm delighted CALA recommended me and so glad everything worked out for you both. Hope to catch up soon. Thanks, Stephen
★★★★★ 5/5
GoogleFrom start of the process to finish we were very impressed with Stephen and his team’s professionalism and we were very happy with the service and rapid sale of our house. We would have no hesitation in recommending Truscott Property to friends in the future
David · 14 August 2023
Agent replied · 11 June 2024
Thanks David! We're genuinely appreciative of your positive feedback and your decision to share your experience with us. It's heartening to learn that you found Stephen and our team's professionalism commendable throughout the entire process, from start to finish.
At Truscott Property, we take pride in delivering a service that not only meets but exceeds our clients' expectations. We're thrilled that our efforts resulted in a rapid sale of your home and a satisfactory experience for you.
Your willingness to recommend us to your friends in the future means a great deal to us. We're always here to assist and provide the same level of dedicated service to anyone you refer to us.
Should you ever require our services again or have any questions down the line, please don't hesitate to reach out. Thank you for entrusting us with your property sale, and we look forward to any future opportunities to serve you and your connections.
★★★★★ 5/5
GoogleI cannot recommend Truscott property services highly enough. Having used bigger more well know estate agents in Edinburgh in the past and not being impressed the experience with Stephen was very different. …
Pamela · 16 April 2024
Agent replied · 11 June 2024
Dear Pamela, we're truly touched by your kind words and the detailed account of your experience with Truscott Property. Thank you for taking the time to share your thoughts. … More
★★★★★ 5/5
GoogleStephen and Amber were fantastic start to finish. Their service is seamless and personal! They pulled out all the stops to ensure we sold in such a difficult time.
I highly recommend them to all. We will definitely be using them in the future and will be directing friends and family to use them as well.PositiveResponsiveness, Quality, Professionalism, Value
Prudence · 25 August 2021
Agent replied · 11 June 2024
Thanks so much Prudence! It was great helping you and Adam with your sale and hopefully we will find you your new home soon! We really appreciate you trusting us and taking the time to leave us this review.
★★★★★ 5/5
GoogleStephen and his team provided a warm, helpful, and personalized service that was effective, friendly, and knowledgeable. I highly recommend them if you're considering selling your property. Despite challenging circumstances, the entire process was top-notch and resulted in a truly exceptional experience.
Jennifer · 10 June 2023
Agent replied · 11 June 2024
Thank you so much for your glowing 5-star review! Delivering excellent service and exceeding our clients' expectations is our top priority, and we're delighted that we were able to meet your needs.
We greatly appreciate your kind words about our team. Our dedicated professionals work tirelessly to provide personalized and knowledgeable support throughout the entire property selling process. It's rewarding to know that our efforts made a difference for you.
Your satisfaction means a lot to us, and we're grateful for your trust in our services. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're always here to help.
Once again, thank you for taking the time to share your positive feedback.
★★★★★ 5/5
GoogleHad excellent service from Truscott Property, was able to sell my flat in two weeks thanks to the marketing work prepared. Stephen kept me informed of all the developments and Amber was great in arranging all the viewings into time slots. Would thoroughly recommend using Truscott Property for buying and selling.
Calum · 10 June 2022
Agent replied · 11 June 2024
Thanks Calum for trusting us with your sale. We really enjoyed working with you and are delighted with the result. Thank you also for taking the time to leave us a great review. Hope to see you soon!
★★★★★ 5/5
FacebookStephen and his team provided a warm, helpful, and personalized service that was effective, friendly, and knowledgeable. I highly recommend them if you're considering selling your property. Despite challenging circumstances, the entire process was top-notch and resulted in a truly exceptional experience.
Jenn · 3 May 2023
Agent replied · 22 October 2025
Dear Jennifer
Thank you for your kind words and glowing recommendation. We’re delighted to hear that Stephen and the team were able to provide you with warm, helpful, and personalised service throughout the sale of your property.
Navigating challenging circumstances is never easy, so we’re pleased that we could make the process as smooth and exceptional as possible for you. Your recognition of our friendly and knowledgeable approach truly means a great deal to us.
If you ever need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help.
★★★★★ 5/5
FacebookStephen and the team are amazing at what they do! So patient, so professional and always at the end of the phone to answer any questions. The photographer that they recommended was outstanding. I wouldn’t go anywhere else when selling a property now. Thanks again, great service!
Claire · 6 October 2022
Agent replied · 22 October 2025
Thank you Claire! We really appreciate your lovely words
★★★★★ 5/5
GoogleI'd like to recommend Stephen Truscott's estate agency as highly professional and efficient service. Stephen is involved throughout the whole process and can be contacted after hours, if needed. Stephen has been monitoring our sale even after the offer acceptance, making sure that the sale was formalised before school placement's deadline. It has been a pleasure to work with him.
Monika · 11 June 2018
Agent replied · 11 June 2024
Dear Monika, thank you so much for your kind words. I've really enjoyed working with you and am delighted it has all worked out. Thank you again for trusting me with such an important move and I hope you are very happy in your new home. Best wishes, Stephen
★★★★★ 5/5
GoogleStephen was a first class professional from start to finish. He steered us through the whole process helping us to avoid potential pitfalls and advised us wisely throughout. All communication lines were fast and effective and he was always very accessible whenever we needed him for advice.
I wouldn't hesitate to recommend him to anyone who may require his services.
Suzie · 11 June 2017
Agent replied · 11 June 2024
Thank you for taking the time to write me a review. I'm delighted for you all that you are getting settled in to your lovely new home and that it all happened in perfect timing for the birth of Mabel. Thank you also for the 🍷🥂 very generous of you both! …
★★★★★ 5/5
GoogleFantastic service from Truscott property!!! Stephen was hands on throughout the whole sale process and even carried the viewings for us. He took all the stress and hassle out of selling and had our flat sold within 2 weeks. Wouldn’t hesitate to recommend Stephen and his company , thanks again for all your help!
Evelyn Kay
Evelyn · 11 June 2019
Agent replied · 11 June 2024
Thank you Evelyn for writing me a lovely review and for the wine! Most of all thank you for trusting me with your sale. I'm so glad Kate recommended me to you, it's been great working with you and hopefully we can catch up soon. Thanks, Stephen
★★★★★ 5/5
GoogleI sold my Edinburgh flat through Stephen and his team. I couldn't have been happier with the service. The Truscott Property team were helpful, knowledgable, adaptable and efficient. The excellent communication ensured the whole process was very smooth. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Katie · 10 June 2022
Agent replied · 11 June 2024
Thanks so much Katie! It was great working with you and thank you for trusting us with the sale of your beloved flat!
★★★★★ 5/5
GoogleHelpful service getting the house on the market and organising the many viewings in a busy market. We eventually achieved a sale that suited our situation despite challenging market conditions. We were never pressured to take the highest offer but were able to accept the offer that best met our needs and timescales. This was our first time using an estate agent as our solicitor has exited ESPC. But there was still plenty of interest despite our concern about not marketing on the ESPC site. Overall we thought it went well.
Heather · 10 June 2023
Agent replied · 11 June 2024
Dear Heather, thank you for taking the time to share your experience with Truscott Property. We're delighted to have been a part of your journey in getting your house on the market and navigating the complex process especially in a busy market.
We understand that challenging market conditions can create uncertainties, and we're thrilled to hear that our team's efforts led to an outcome that suited your situation. Your satisfaction in achieving a sale that met your needs and timescales is a testament to our commitment to personalised service.
It's gratifying to know that without marketing on the ESPC site, your property garnered significant interest. We believe in maximizing opportunities for our clients, and we're pleased that our approach proved effective.
Should you ever require our services again or have any questions in the future, please don't hesitate to reach out. We're here to assist and provide the same level of dedication and professionalism.
Thank you for choosing Truscott Property.
★★★★★ 5/5
GoogleI used Truscott Property recently to sell my flat. Stephen gave me a very clear overview of the market and sale process, provided very useful advice about how to make my property as attractive as possible, and was very proactive arranging and coordinating all of the activities needed to get it advertised. The media looked excellent and his efforts definitely contributed to me getting an excellent offer in less than 2 days.
Stephen gave me very clear advice throughout and worked to protect my interests at all times.
I would definitely recommend, and will use again for any further sales!
Graeme · 10 June 2023
Agent replied · 11 June 2024
Thank you Graeme for trusting us with your sale. We all loved working with you and are delighted for the price you achieved and how quickly.
We hope you settle in to your new home easily and can't wait to see it after you've done the works you want.
★★★★★ 5/5
GoogleWe engaged Stephen for the sale of our flat in greenbank after referral from a friend. We cannot give higher praise for the service we recieved, from start to finish Stephen was diligent and professional. He kept us informed throughout the process and gave us good advice which led us to securing the perfect buyer.
Liz · 11 June 2019
Agent replied · 11 June 2024
Dear Liz, thank you so much for picking me to sell your lovely flat. It was great working with you both and I'm delighted with the result you achieved. I hope your new home is finished soon and the move goes smoothly. Hopefully see you all soon. Thanks, Stephen
★★★★★ 5/5
GoogleThroughout what was a difficult and protracted sale (due to buyer's circumstances), Stephen and the team were professional and patient, providing me with great support and advice. I'd highly recommend them.
Ally · 10 June 2023
Agent replied · 11 June 2024
Hi Ally, we greatly appreciate your feedback and your willingness to share your experience with us. We understand that navigating a difficult and protracted sale can be challenging, and we're glad to have been able to provide you with the support and advice you needed.
At Truscott Property, our team is committed to maintaining professionalism and patience, especially during complex situations. Your acknowledgment of our efforts means a lot to us.
Thank you for your recommendation. Should you ever require assistance in the future or have any questions, please don't hesitate to reach out. We're here to assist and provide the same level of dedication and care.
Thank you for entrusting us with your sale.
★★★★★ 5/5
TrustpilotExtremely professional and friendly…
Extremely professional and friendly service and a good rapid outcome with no problems re the sale of our flat
Catherine · 4 December 2025
Agent replied · 25 December 2025
Thank you so much for trusting us with the sale of your flat and for sharing your experience with us! Your kind words mean the world to us. It was a pleasure supporting you and if you ever need assistance again, we're always here to help.
★★★★★ 5/5
GoogleThank you Stephen and the team at Truscott Property. Professional service, good advise and great result.
Would advise to others - great personal service
Thanks again
Bob · 14 August 2023
Agent replied · 11 June 2024
Thank you for trusting us with your sale and taking the time to leave us a lovely review. We all enjoyed working with you and your brother and hope we speak again soon.
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