Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently purchased a new home through…
I recently purchased a new home through Truscott Property and was incredibly impressed by their team. While I used my own solicitors for the conveyancing, I dealt with Truscott for the viewings and the formal offer. I had to call them a few times during the process and every single time they were superb, particularly Florence. Their communication was prompt, reassuring and highly professional. Highly recommend. Thank you to all at Truscott.
Linda · 15 July 2026
Agent replied · 24 September 2026
Hi Linda
Thank you for your kind words! We were delighted to support you throughout the purchase of your new home and helped smooth the process as much as possible.
We wish you all the best and are always here to help if you need us!
★★★★★ 5/5
GoogleI used Truscott Property to sell my family home in Morningside. From my initial enquiry Stephen gave very well informed and straightforward advice and it was easy to develop a trusting relationship. The service provided was always very responsive and the house actually sold off market for a really good price. I would be happy to use Truscott again and I would recommend Stephen and his team without hesitation. Excellent service.
Nigel · 29 November 2025
Agent replied · 11 June 2024
Thank you Nigel for trusting us with the sale of your lovely home and for leaving this review. It was great working with you and I'm delighted we found a buyer for you without the disruption of going on the open market. I hope you are very happy in your new home. Thank you.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Truscott to sell our flat in Morningside. Derek was extremely professional, responsive and kept us well informed at every stage of the process. His knowledge of the market and honest, clear advice helped the sale progress smoothly and efficiently, and we felt supported from start to finish. We would happily recommend them to anyone looking to sell their home
Olivia · 13 December 2025
Agent replied · 27 December 2025
Thank you for your kind words, Olivia! It was a real pleasure to help you sell your lovely Morningside flat, and we are delighted to hear that you felt informed, guided, and supported throughout the process.
We wish you the very best in your new home, and please don't hesitate to get in touch if you need any support in the future!
★★★★★ 5/5
GoogleI had a fantastic experience selling my flat with Truscott. As a small, independently run company, they offer a level of personal service that’s hard to find with larger chains. From the very start, the team was friendly, approachable, and genuinely invested in getting the best outcome for me. Their local knowledge and hands-on approach made a real difference, and their fees were very competitive too. I was especially impressed that my flat sold within just three days of going on the market! Everything was handled efficiently and professionally, with clear communication throughout the process. I wouldn’t hesitate to recommend Truscott to anyone looking for a more personal and stress-free selling experience. A brilliant company that really cares about its clients.
Julian · 15 July 2025
Agent replied · 25 August 2025
Thank you so much for your generous and thoughtful review. We’re absolutely delighted to hear that you had such a positive experience selling your flat with Truscott Property.
As a small, independent firm, providing a truly personal and hands-on service is something we care deeply about, so it’s incredibly rewarding to know that this made a difference for you. We’re especially pleased that your flat sold within just three days, what a fantastic result!
Thank you also for highlighting our local knowledge, clear communication, and competitive fees. Your recommendation means a great deal to us, and we’re so pleased we could deliver a stress-free and successful experience from start to finish.
If we can ever help again in future, we’d be delighted to hear from you.
★★★★★ 5/5
FacebookStephen and Victoria were phenomenally supportive during the sale of our mother’s house. They gave us good advice prior to marketing the property, communicated exceptionally well with us at all times and helped us to get a very good price when we sold our mother’s house. We very much felt that they were client focused at all times. We did not have to wait long at any stage to speak to Stephen or Victoria or be contacted by them via email. I would highly recommend this small but massively impressive firm over some of the bigger firms in the Edinburgh area, who often seem to accept more work than they can realistically manage successfully. I will be sure to use Truscott Property in future, should I need to.
Rock · 27 June 2025
Agent replied · 22 October 2025
Thank you so much for your kind and considered review. We’re truly grateful you chose Truscott Property to assist with the sale of your mother’s house, and we’re pleased to know that both Stephen and Victoria were able to offer the support, communication, and guidance you needed throughout.
It’s particularly rewarding to hear that you felt we remained client-focused at all times, this is at the heart of everything we do. We pride ourselves on being accessible, responsive, and fully engaged with each sale, and your feedback reinforces just how important that approach is.
Your recommendation, especially in comparison to some of the larger firms, means a great deal to us. Should you ever need support again in the future, we would be delighted to assist.
★★★★★ 5/5
GoogleA friend recommended that we contact Stephen Truscott to sell our flat in Edinburgh, and that has proved to be very good advice. Stephen and his team have been professional, courteous and friendly throughout. Our calls were answered quickly and efficiently which gave us confidence that the sale would progress smoothly, which it has. We would happily recommend Stephen and his team if you are considering selling your house.
Sue · 13 May 2025
Agent replied · 27 December 2025
Dear Sue
Thank you so much for your lovely feedback. We're delighted that your friend's recommendation proved to be valuable, and that Stephen and the team provided you with professional, courteous, and friendly service throughout the sale of your flat.
It's wonderful to hear that our prompt and efficient communication gave you confidence and helped ensure the process went smoothly. Your recommendation means a great deal to us, and we appreciate you taking the time to share your experience.
If we can assist you again in the future or if you have any further questions, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleI had an outstanding experience with Truscott Property. From the very first meeting to completion, the team were professional, responsive, and genuinely invested in achieving the best outcome. Their local market knowledge and clear, honest advice made the whole selling process smooth and stress‑free. Communication was excellent throughout, and I always felt supported at every step of the journey. I couldn’t be happier with the service and would highly recommend Truscott Property to anyone looking for a trusted and dedicated estate agent!
It,s · 2 April 2026
Agent replied · 16 April 2026
Thank you for such a thoughtful review, we very much appreciate it!
We were honoured to guide you through your sale and are thrilled that you felt supported throughout your journey. Providing honest advice, proactive communication, and a white-glove experience is always our priority, so it is incredibly rewarding to know that we helped make your move stress-free.
We wish you all the best in your new home, and please don't hesitate to get in touch if we can assist you further!
★★★★★ 5/5
GoogleI was in the process of dealing with my late father's estate and the sale of his home and my lawyers recommended Stephen and his firm Truscott Property who were at that time unknown to me. Right from my first email contact and initial conversation with Stephen I felt I was in good hands. He is very knowledgeable about the Edinburgh market and his marketing materials were superb. The service provided was impeccable throughout. It was a real pleasure dealing with Stephen and his friendly staff. I would unreservedly recommend him and his firm to anyone considering the sale of their home. A professional quality service where you, the client, truly matter.
Christopher · 16 October 2024
Agent replied · 24 October 2024
Dear Chris
Thank you so much for sharing your heartfelt experience with Truscott Property. We are truly honoured that you entrusted us with the sale of your late father's home during such a sensitive time.
It's wonderful to hear that from your very first email and conversation with Stephen, you felt confident and in good hands. Stephen's deep knowledge of the Edinburgh market and commitment to providing superb marketing materials are core aspects of our service, and we're delighted that these met your expectations.
We are thrilled that you found our service impeccable throughout and that it was a real pleasure dealing with Stephen and our friendly team. Your unreserved recommendation means a great deal to us. Our goal is always to offer a professional, quality service where you, the client, truly matter, and it's rewarding to know that we succeeded in doing so for you.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're always here to help.
Thank you once again for choosing Truscott Property.
★★★★★ 5/5
Google303577582
We were recommended Truscott property by a friend who had used them previously and it was certainly worth it. From start to finish, Stephen and his team provided us with a fantastic service and a very personal approach. The process of selling is stressful enough at the best of times but Stephen reassured us all the way through. We were updated on a regular basis and had a successful offer within a month. We would highly recommend using Truscott to make it a stress free experience 😁. Thanks again to Stephen and his team.
Marie · 16 September 2024
Agent replied · 24 October 2024
Thank you so much Marie for your wonderful review and for choosing Truscott Property. We’re delighted to hear that Stephen and the team provided you with a fantastic and personalised service from start to finish. Selling a property can indeed be stressful, and we’re pleased that Stephen was able to offer reassurance and keep you regularly updated throughout the process, leading to a successful offer within a month.
We also want to extend our heartfelt thanks for the thoughtful gift of wine, it was greatly appreciated by the entire team. However, we are truly sorry to hear that your new home was not left in the best state and that you experienced hassles with the previous owner.
Your high recommendation means a great deal to us, and we’re grateful for your trust and support. If you ever need our services again in the future or require any assistance, please don’t hesitate to get in touch.
Thank you once again for choosing Truscott Property.
★★★★★ 5/5
Trustpilot★★★★★, Exceptional service from start to finish
Stephen Truscott and his team, Florence and Maya, sold our family home in Edinburgh and delivered a genuinely outstanding result. Stephen's pre-market advice and pricing strategy were spot on, and the marketing campaign attracted a much higher number of enquiries and viewings than we had expected. The closing date produced ten offers, and we accepted one well above the Home Report valuation.
DAVID · 9 July 2026
Agent replied · 24 September 2026
Dear David
Thank you for your lovely review!
We were delighted to support you during such an emotional process and to achieve a strong result for you. We always strive to communicate and advise as proactively and honestly as possible, so our clients feel informed and empowered, regardless of their location. As such, it is particularly rewarding to hear that this was your experience.
We wish you the very best, and we are always here if you need any support!
★★★★★ 5/5
GoogleStephen and his team were excellent throughout our sales process. We felt we had their undivided attention and they were very clear they had our best interests at heart. Stephen was a great sounding board and was consistent in his approach. Would be happy to recommend Truscott Property to anyone selling a property if they were looking for a professional, friendly team that can deliver.
David · 25 February 2025
Agent replied · 14 April 2025
Thank you David and Meg for your kind words and for taking the time to share your experience with Truscott Property. We're delighted to hear that you felt supported and had complete confidence in Stephen and the team throughout your sales process.
Providing undivided attention and acting with our clients' best interests at heart are values we prioritise, so it’s wonderful to know that this came across in your experience. Stephen's consistency and professionalism, along with the team’s friendly approach, are core to how we work, and we’re pleased these made a positive difference for you.
Your recommendation means a great deal to us. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re always here to help.
★★★★★ 5/5
GoogleWe recently sold our house with Truscott Property and we could not be happier with how our sale went. From our first meeting with Stephen we liked his approach right from the start, he was really knowledgeable about the current market and had a clear plan of the best approach to market our house. Lori was quick to organise the home report and media, which looked amazing and kept us informed throughout. Bev was fantastic when arranging viewings and gathering feedback, we were always kept fully up to date which was really helpful during what can be a stressful process. In the end we received a good offer for our house in what is a tricky market and Stephen was always available for advice, which again is invaluable when selling a property. We genuinely can't recommend Stephen and his team at Truscott enough. We are so happy we chose them to sell our property and would only use Truscott again if selling in the future. Graeme & Cat
G · 13 September 2023
Agent replied · 11 June 2024
Thank you Graeme and Cat for sharing your wonderful experience of selling your house with Truscott Property. We're overjoyed that your sale went smoothly and that our team's efforts left such a positive impact on you.
From your very first meeting with Stephen, it's heartening to know that his knowledgeable approach and clear plan resonated with you. Lori's efficiency in organising the home report and media, as well as Bev's excellent coordination of viewings and feedback, contributed to a seamless process for you. We understand how crucial staying informed can be during this journey, and we're thrilled that our team's communication was helpful to you.
Navigating a tricky market can indeed be challenging, and we're delighted that Stephen's availability for advice was invaluable to you. Your satisfaction in receiving a good offer is a testament to our commitment to achieving the best outcomes for our clients.
Thank you for your enthusiastic recommendation and for choosing Truscott Property. Should you ever need our services again in the future or have any questions, please don't hesitate to reach out. We're here to support you and provide the same level of dedication.
Once again, thank you for entrusting us with your house sale. We look forward to any future opportunities to serve you.
★★★★★ 5/5
GoogleWe used Truscott Property to sell our Mums house. Stephen, Lori and Bev kept me fully updated throughout the process. Their communication was excellent, particularly when the first offer fell through, they immediately dealt with the situation, and got the house straight back on the market. From start to finish they were professional, a pleasure to deal with and on hand to answer any questions, ensuring every aspect ran smoothly. I would have no hesitation in recommending them.
Hazel · 13 September 2023
Agent replied · 11 June 2024
Thank you Hazel, we sincerely appreciate you taking the time to share your experience with Truscott Property. We are delighted to hear that Stephen, Lori, and Bev provided you with exceptional service during the sale of your Mum's house. Our team's commitment to open and effective communication is a top priority for us.
We understand that property transactions in these challenging times can sometimes encounter unforeseen challenges, and we're glad that our team was able to swiftly address the situation when the initial offer fell through. Our aim is to ensure a seamless process for our clients, from beginning to end, and it's gratifying to know that our professionalism and dedication shone through.
Your recommendation means a great deal to us. If you ever require assistance in the future, whether it's with property matters or anything else, please don't hesitate to reach out. We're here to help.
Thank you again for choosing Truscott Property. Wishing you all the best.
★★★★★ 5/5
GoogleWe were absolutely delighted with the service we received from Stephen and his team for our recent sale. They were friendly, professional and responsive throughout. Stephen's advice was invaluable. We would not hesitate to recommend them to anyone.
Gordon · 25 June 2025
Agent replied · 23 September 2025
Dear Gordon
Thank you very much for your kind words. We’re absolutely delighted to hear that you were so pleased with the service you received from Stephen and the team during your recent sale.
Providing friendly, professional, and responsive support is what we strive for, and it's wonderful to know that Stephen’s advice proved invaluable along the way. Your recommendation means a great deal to us and is very much appreciated.
If we can be of any assistance in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleAfter a recent decision to move South I called Stephen with a price in mind for the property. He said he thinks he could get it but made no promises , for some reason I had faith in what he said and took a chance. Even when the sale became arduous with slow moving buyers within in the chain he reassured me and gave me the confidence to continue.
Sometimes as a seller and with all the stress surrounding moving and receiving monies , you need to listen to reason.
Thank you Stephen for being the calm in my storm ( ha ha ) I would recommend Stephen and his team anytime. Regards CMCK
Jo · 10 June 2023
Agent replied · 11 June 2024
Your heartfelt feedback truly touched us, and we're honoured to have been a part of your journey during this significant transition. Thank you for entrusting us with the sale of your property as you embarked on your move South.
It's heartwarming to hear that our team, particularly Stephen, could provide you with the reassurance and confidence you needed, even in the face of challenges. We understand that the process of selling and moving can be overwhelming, and we're grateful that we could offer you a sense of calm amidst the storm.
Your recommendation is invaluable to us. Should you ever require our assistance again or have any questions down the road, please don't hesitate to reach out. We're here to support you and provide the same level of dedication and understanding.
Thank you for choosing Truscott Property.
★★★★★ 5/5
GoogleWe had been in our house for 30 years. The thought of moving out and the attendant stress was not something to look forward to. When we met Stephen, he was a wonderful calming influence, talking us through the process, discussing probable costs, and just being encouraging. He and Anna kept us informed through the various stages and were sure that our house would sell quickly. In the event, the under offer stage was very quick, but, of course, the follow-up of our buyer selling etc turned into a marathon. This is where our inexperience showed, but Stephen told us that everything was going normally (except for some covid complications) and reminded us that "everyone wants this to happen!"
We would recommend Stephen and his team whole-heartedly !
Iain · 10 June 2023
Agent replied · 11 June 2024
Thank you Iain for sharing your journey and experience with us. We're truly honoured to have been a part of your 30-year chapter in your house and to have provided the support you needed during this significant transition.
It's heart warming to hear that Stephen's calming influence and Anna's communication were valuable throughout the process. We understand that moving can be accompanied by stress, and we're thrilled that we could help make the experience more manageable for you.
Navigating the stages of selling a property can be intricate, especially when unexpected challenges arise, but it's great to know that despite the challenges, you felt assured by our guidance. Stephen's reminder that "everyone wants this to happen" encapsulates our commitment to our clients' best interests.
Your whole-hearted recommendation means a lot to us. Should you ever require our services again or have any questions in the future, please don't hesitate to reach out. We're here to support you and provide the same level of dedication and professionalism.
Thank you for choosing Truscott Property.
★★★★★ 5/5
GoogleHaving met with one of the larger Edinburgh companies and Stephen of Truscott Property, we made the decision to go with Stephen to deal with the sale of our late Mother’s property. When we were looking for an estate agent, Stephen impressed with his knowledge of the Edinburgh market , particularly the locality of our Mum’s house, gave a very realistic idea what a likely sale price would be and gently guided us through the steps required of us, all in his enthusiastic, friendly but professional manner. If we had a question, we could speak directly to Stephen, if we popped into the office we were made to feel very welcome and we felt that the whole team was working to make this a smooth process for our family.
We decided to sell off-market using Truscott’s database and quickly came to an agreement with a buyer. Stephen kept us informed throughout and everything went very smoothly. We have been extremely happy with the whole house selling process and would thoroughly recommend Truscott Property to anyone looking for an estate agent.
Elinor · 10 June 2023
Agent replied · 11 June 2024
Thank you Elinor for sharing your experience with us as you navigated the sale of your late Mother's property. We're truly honoured to have been entrusted with this important task and to have provided you with a positive experience.
It's heart warming to hear that Stephen's knowledge of the Edinburgh market, his realistic guidance, and his enthusiastic yet professional manner resonated with you. Our goal is to make the process as smooth as possible, and we're thrilled that you found our team's efforts aligned with this goal.
Selling off-market using our database and coming to a quick agreement with a buyer is a testament to our approach and the value of personalised service.
Your thorough recommendation is deeply appreciated. Should you ever require our services again or have any questions in the future, please don't hesitate to reach out.
Thank you for choosing Truscott Property.
★★★★★ 5/5
FacebookWe were absolutely delighted with the service we received from Stephen and his team for our recent sale. They were friendly, professional and responsive throughout. Stephen's advice was invaluable. We would not hesitate to recommend them to anyone.
Ruuth · 31 May 2025
Agent replied · 22 October 2025
Thank you so much for your kind feedback. We’re absolutely delighted to hear that you were so pleased with the service you received from Stephen and the team during your recent sale.
Providing a friendly, professional, and responsive service is something we take great pride in, and it’s wonderful to know that Stephen’s advice proved invaluable throughout. Your recommendation means a great deal to us and is sincerely appreciated.
If there’s anything we can help with in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleMyself and my partner Dorothy Tritschler were most impressed with both Victoria and Stephen from Truscott. They provided us with excellent advice, including changes we may wish to consider making, with a view to achieving the best possible price for our house. We wouldn’t hesitate to recommend Truscott, where the staff pride themselves in giving clients a first class personal service.
Peter · 19 May 2024
Agent replied · 9 June 2024
Dear Peter and Dot
Thank you both for sharing your experience with us. We're delighted to hear that Victoria and Stephen provided you with excellent advice, including valuable recommendations to help achieve the best possible price for your house.
At Truscott Property, we take great pride in offering our clients a first-class personal service, and we're thrilled that this was evident in your interactions with our team. Your recommendation means a lot to us, and we truly appreciate your trust in our services.
★★★★★ 5/5
GoogleMy wife has just completed a probate sale with this estate agency. As well as being a delicate matter we needed a lot of support from Victoria and Stephen as we lived nearly 300 miles away from Edinburgh. These lovely people were outstanding from start to finish. They handled all the viewings and retained the keys ensuring the security of Mum’s house through to completion. Not only that but amazingly they managed to achieve a fantastic price, which I know Mum would have been pleased with. In difficult times this estate agent will not let you down and will surpass expectations.
* * * HIGHLY RECOMMENDED * * *
Soundasapound · 26 June 2025
Agent replied · 27 December 2025
Dear Glenn
Thank you so much for your thoughtful and generous review. We’re truly sorry for your wife’s loss, and it was a privilege to support both of you through the sale of her mother’s home.
We understand how difficult it can be to manage a probate sale from a distance, and we’re so pleased that Stephen and Victoria were able to provide the support and reassurance you needed every step of the way. It’s especially meaningful to know that you felt the property was handled with care and security throughout, and that the result was a price her mother would have been proud of.
Your kind words and strong recommendation mean a great deal to us. If there’s ever anything we can do for you or your family in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleAfter vetting all the credible estate agents that serve the Marchmont & Morningside areas, I instructed Truscott's to act on my behalf for my recent flat sale. Stephen & Victoria provided me with an A+ service, guiding me through the process brilliantly and at times remotely as I do not live in Edinburgh anymore. Price realised was excellent, and sale went through very quickly without any issues at all. I couldn't have asked for more, and am incredibly grateful to them both for everything. I truly cannot recommend them enough!
Niall · 25 June 2025
Agent replied · 23 September 2025
Dear Niall
Thank you so much for your generous and thoughtful review. We’re absolutely delighted to hear that your experience with Truscott Property was such a positive one.
It was a pleasure to act on your behalf, and we’re so pleased that both Stephen and Victoria were able to support you throughout the process, especially from a distance. Achieving an excellent price and a smooth, speedy sale is exactly what we aim for, and we’re thrilled we could deliver that for you.
Your kind words and strong recommendation mean a great deal to us. If we can ever assist you again in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleWe contacted Truscott during our property search in Edinburgh, and have been delighted by the customer service and support we've received from Florence, Maya and Stephen.
Having dealt with lots of agents recently, I think these agents are stand-out! Would not hesitate to recommend or work with should the need arise.
Katie · 16 March 2026
Agent replied · 16 April 2026
Hi Katie
Thank you for your review! We were delighted to support you in your property search and are thrilled that your experience with us stood out.
Please don't hesitate to reach out if we can help any further!
★★★★★ 5/5
TrustpilotA fantastic team at Truscott Property…
The Truscott Property team have help us sell two properties within the wider family this year, both sold within days. The team are extremely professional, their personnel engagement and communication throughout the process was spot on Everyone is very approachable and responsive which made the process less stressful. We would definitely recommend using Truscott Property for any property sale or purchase.
MR · 9 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to share your experience with us! Your kind words mean the world to us, and we were genuinely delighted to support you in the sale of your properties.
Our team takes pride in being proactive, personable, and keeping communication flowing so that you are always in the loop, and it is wonderful to hear that this helped make your property journey less stressful.
We truly appreciate your review and will always be there if you need anything in the future!
★★★★★ 5/5
GoogleStephen and the awesome team at Truscott Property have truly made my day. They were most welcoming and treated me exceptionally well. That’s saying something in this day and age and in my view it’s one of the keys to their success. I had never spoken with Truscott Property before, nor had I any previous experience. They have exceeded my expectations and have secured future business for when that time comes. If you’re thinking of buying or selling, then please take this small review as confirmation from someone with firsthand experience that you are in safe hands and will be treated with kindness, professionalism and with respect.
Thank you all.
5 stars.
Jordan · 16 May 2025
Agent replied · 27 May 2025
Thank you so much for taking the time to leave such a heartfelt and generous review. Your kind words have genuinely made our day!
We’re delighted to hear that Stephen and the team exceeded your expectations and provided a welcoming, professional, and respectful service. Treating our clients exceptionally well is at the very heart of our values, and it’s wonderful to hear this made such a difference to you.
Your recommendation means a great deal to us, especially coming from someone experiencing Truscott Property for the first time. We’re thrilled to have earned your trust and look forward to the opportunity to assist you again in the future.
Thank you once again for your thoughtful feedback, it truly means a lot to our entire team.
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