Northwood Edinburgh reviews

★★★★★ 5/5

Google

Excellent service and help from the start. From renting out my property to the sale of the property. Highly recommend. Jay was a great support also

Michael · 10 November 2025

★★★★★ 5/5

Google

I've recently started renting a flat with Northwood. So far Jock has been excellent, always responding to request by the next day and often on the same day.

Finlay · 26 September 2025

★★★★★ 5/5

Google

Would highly recommend Northwood as a tenant. Lena is very responsive and dealt with all my queries quickly and efficiently. Thank you!

H · 30 October 2025

★★★★★ 5/5

Google

Lena has been a great support throughout our period renting. Friendly communication and always quick to respond. Thank you!

Claire · 22 November 2025

★★★★★ 5/5

Google

From start to finish, the experience with the sales team was exceptional. Jay and Cameron consistently went above and beyond, demonstrating deep expertise and a genuine commitment to customer service. Their support was invaluable; always available when needed, and instrumental in keeping timelines on track and the entire process running smoothly. I wouldn’t hesitate to recommend them, and I look forward to the opportunity to work with them again in the future.

Craig · 4 October 2025

★★★★★ 5/5

Google

Corinne was super patient and helpful throughout the process. Couldn’t have asked for anyone better!

Shritika · 13 December 2025

★★★★★ 5/5

allAgents

"Brilliant estate..."

I have had a brilliant experience renting with Northwood. Corinne has been prompt, friendly, efficient and really helpful throughout the process from first viewing the flat right through to my first months in the property. I’ve never worked with an estate agent that’s so helpful to their tenants, and they have facilitated all relations between myself and my landlord smoothly and efficiently on both sides to make the process of renting stress-free. Every question I’ve had has been answered quickly and thoroughly and I’m very happy in my property!

Lucy · 18 November 2024

★★★★★ 5/5

Google

Northwood Edinburgh I have been letting my property with Northwood Edinburgh for 28 years now. It’s been a good partnership. It’s taken the stress out of letting a property. Their service has been great throughout the years. And with their guaranteed payment plan contract it means you are going to be paid even though the property could be empty due to the tenant leaving while a new tenant is sought. The service includes periodic property inspections, quotes for work required on the property with invoices and statements for accounts. They also make sure the property meets all on going and new regulations by the council and government. Overall, a good company to entrust your property with knowing that it is well looked after.

A.C · 2 November 2024

★★★★★ 5/5

Google

Corrine has been very helpful and has answered all our questions promptly and professionally. I would definitely reccomend

Paul · 26 October 2025

★★★★★ 5/5

Google

Tom at Northwood was absolutely fantastic. He went above and beyond at every step, and was incredibly responsive and professional. We couldn’t recommend Tom more highly and really appreciate everything he has done for us in securing a flat in Edinburgh.

Lochlan · 31 December 2025

★★★★★ 5/5

allAgents

"Excellent customer service..."

For me the benefit of using Northwood is their level of experience and knowledge of the market specifically in Edinburgh. This was a major advantage and I knew from the outset that their advice and guidance was invaluable. I dealt with Cameron Mayo the manager and could not have been happier with the customer care I received. Not only did he secure a sale at a very good price but he was also able to put me in touch with legal advice for the conveyancing process. Northwoods fees were, in my mind, very reasonable as was the legal bill. I would highly recommend them.

Alan · 2 October 2024

★★★★★ 5/5

Google

This is my first time selling my house. The service, the prompt response and excellent understanding made it so easier. Everything was transparent and the complete management of everything required to sell the house was exceptional. I cannot recommend enough. Special mention to Jay who has been fantastic. Highly recommended if you are selling your property in Edinburgh .

Sharjil · 27 June 2025

★★★★★ 5/5

Google

I would highly recommend renting through Northwood Edinburgh as a tenant! They've been super on the ball for every step of the flat-finding/renting process, which is a welcome change from other agencies I've rented with previously and makes me feel well looked after. Shout out to Lena, who was always helpful and great at responding quickly to any questions I had!

Sophie · 4 June 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Northwood Edinburgh to let out our property, and we couldn't be more satisfied with their service. Corrine and Lewis, in particular, have been a great help throughout the entire process. Their professionalism and efficiency ensured everything ran smoothly and in a timely manner. From marketing the property to securing tenants, Corrine managed every detail flawlessly. We highly recommend Northwood Edinburgh for their exceptional service and dedication to their clients. Thank you, Corrine and team, for making the experience seamless and stress-free!

Natalie · 2 September 2024

★★★★★ 5/5

Google

I am currently renting a flat with Northwood. They have been great since the beginning. The process of applying for the property was smooth and Fiona was very helpful throughout the process as well as after I have moved in to the flat. If any repairs are needed Northwood team are very quick to arrange it and are always very helpful with any queries I have. So far my experience as a tenant has been great and I would really recommend Northwood if you are looking to rent a flat.PositiveResponsiveness, Quality, Professionalism

Dalia · 1 January 2022

★★★★★ 5/5

Google

Northwood was my first experience of using an agent to find a tenant for my rental property and I was very impressed by their professionalism (especially Tom) who regularly kept me updated with progress. It was fantastic to have Northwood's experience in finding a tenant and handling all the initial paperwork. I would highly recommend them and would use them again myself.

Jenny · 9 April 2025

★★★★★ 5/5

Google

Jock is doing a fabulous job managing my property. Very proactive

Nicola · 30 October 2025

★★★★★ 5/5

Google

We have recently moved into a property managed by Northwood Edinburgh. Our experience has been 5 stars throughout the entire experience from enquiry to viewing to the move in date and onwards. Throughout, the process any questions we have had have been answered quickly and efficiently and any concerns have been managed exceptionally professionally and effectively. They even provided a lovely move in box with discount codes and chocolates which were in the living room on arrival. Our property manager Shannon Pont has gone above and beyond our expectations and we couldn’t be more happy getting settled into our new home. Thank you so much for making our first experience in private renting such a seamless and positive one. ❤️

Kirsty · 4 July 2024

★★★★★ 5/5

allAgents

"Superb letting agency and..."

I have worked with Northwood for a few years. First as a letting agent and recently as estate agent when I sold my rental property. I can honestly say they were supberb. The letting agency was great in managing the property smoothly and keeping on top of all the legislation. There was always timely communication with upcoming changes or potential repairs. The property was inspected twice yearly and Northwood made sure the tenants took good care of it. The estate agents helped selling the property to the tenants and again, communication was brilliant. I was always kept in the loop and Northwood negotiated everything with the buyers on my behalf. I can highly recommend Northwood.

Bettina · 31 May 2024

★★★★★ 5/5

Google

I recently had the pleasure of moving into one of the Northwood let flat, and it has been an absolute delight. The flat is not only beautifully designed but also well-maintained. I must give credit to property manager Shannon Pont for making the moving process incredibly smooth and stress-free. Her support and quick response to any questions or concerns I had were truly remarkable. Shannon's professionalism and dedication to ensuring tenant satisfaction have been evident every step of the way, making me feel truly valued as a resident. Overall, I couldn't be happier with my decision to move in. Thanks to Shannon's exceptional management.

Jaswanth · 5 May 2024

★★★★★ 5/5

Google

By now I have spoken with almost the whole team at Northwood Edinburgh. I have nothing but only gratitude towards them for guiding me with my move to a new rental. This was done just in 4 working days and that wasn't rushed, all the procedures were followed from the online viewing, reserve the place, arrange in person viewing, getting the references checked, contract signed and finally a well cleaned place to enter with the problems noticed at the property being rectified. Normally we have to collect the key from the office locker or at the property, and due to certain personal circumstances I had to cancel my key collection. Luisa Petretti, property manager, kindly delivered it right away to my house, while Hugh Logan really supported this right away. I'm very thankful to the team and highly recommend Northwood if anyone is looking to find a good letting agency.

Girija · 8 February 2021

★★★★★ 5/5

Google

Northwood have been great. Amazingly, if you call them then you go straight through to one of their team and you’ll have your question answered immediately. This alone makes them better than most other agencies. We had a couple issues with our apartment, correspondence was quick and issues were solved. Process of renting was quick. All questions answered.

Charlie · 26 September 2025

★★★★★ 5/5

Google

While renting with Northwood, communication has been great and I have always received prompt email responses and answers to phone calls about issues which have been resolved quickly and professionally. I particularly want to say a thank you to Corinne at Northwood for her help and patience over the past year. Corinne has always been professional, kind and very good at communicating with tenants. Thank you!

Nicola · 2 December 2024

★★★★★ 5/5

Google

Big thanks to Nicola, Corinne, Lena, Brynn and the entire Northwood team for being so lovely. First time experience as a landlord and they've been thorough in helping and keeping me right. Definitely makes everything so much easier when you have a fabulous team to guide you.

Kalem · 11 July 2025