5/5
Northwood has been really helpful with any problems or questions I have had about my apartment, they immediately answer my emails and the sort it out within a week. Very happy with them

Trusted Agent profile · Edinburgh
Verified
★★★★★
447 reviews across 2 platforms
13 Comely Bank Rd, Edinburgh, EH4 1DR
Part of Northwood, see every office.
Northwood's office in Edinburgh, at 13 Comely Bank Rd, is rated 4.6 out of 5 across 447 reviews on two platforms, including 424 Google reviews rated 4.6.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
Northwood has been really helpful with any problems or questions I have had about my apartment, they immediately answer my emails and the sort it out within a week. Very happy with them
5/5
I’ve been renting through Northwood for several years now and they’ve been great. So much so I recommend my brother and friend to them who have also had positive experiences. Many thanks!
5/5
A change in circumstances meant that I did not end up letting my property through Northwood but I found the service they offered up until that point exemplary. Lewis and Stuart, the two people I worked with in preparing for the let were both very helpful - nothing seemed too much trouble for them.
5/5
I’ve been renting through Northwood for several years now and they’ve been great. So much so I recommend my brother and friend to them who have also had positive experiences. Many thanks!
5/5
Great service from the team again! Sound market knowledge and advice, combined with a lot of effort and attention to detail, they found us the perfect tenants for our property.
5/5
Northwood helped rent out of my flat whilst I was overseas for two years. They found brilliant tenants, kept me fully up to date and were very professional. Wholeheartedly recommend!PositiveProfessionalism
5/5
Northwood look after three rental properties for myself and my wife. The service is excellent and they are able to take care of almost all aspects of renting the properties - and they do so efficiently and smoothly which is very reassuring. Highly recommended.
5/5
Very helpful, Lewis and Lena have both made the letting process very easy for me by keeping me up to date when I work away from home. Highly recommend.
5/5
We had a viewing today at West Ferryfield and the letting agent was very helpful. She was explaining everything very clearly to us .We were very impressed by the same.Thanks to her .Thanks to Northwood for providing such excellent service and properties.
5/5
Northwood is the first major managing agent I have dealt with in 20 years renting. They have always been very attentive and respond promptly. I have no issues recommending them.
5/5
They were a great company to rent from, quick service, friendly advice and easy to contact. I would recommend them.
5/5
Brilliant letting agency, I'm happy to rent another flat with them. Fiona (our agent) is incredibly nice and quickly handles all of the problems (like electricity shortage). When there were issues with the flat they have quickly arranged for people to fix stuff like oven, shower etc. And now she found us a really perfect flat - I couldn't have been more happy!
5/5
Just started renting from them. So far so good, Positive experience.
5/5
The best agency in Edinburgh. Very helpful and friendly people are working there.
5/5
Been a month since I moved into my new flat managed by Northwood. It’s been a seamless and easy experience, appreciate how communicative and professional they’ve been.
5/5
Would recommend, they were very quick and we had our house up for sale and sold within a couple of weeks and at way more than we ever though we would get. Everything from start to finish went smoothly
5/5
Great experience starting our lease, we are very excited to move into the property tomorrow. The team were very responsive and communication has been great.
5/5
They respond to all questions and issues very quickly and are very helpful through the year and a half of renting through Northwood
5/5
Best letting agents I've used. Quick responses, willingness to help with everything. A special thanks to Mr. Tom Andor. They are extremely professional.
5/5
Northwood have been my agents for 2 years now and have been fantastic throughout. Would highly recommend. Thank you to the team
1/5
Horrendous, do not care about the tenants at all. Left without hot water whilst pregnant. Only care about their greedy landlords.
5/5
I have had the good fortune of being under their care for the past 3 years. Could never have asked for a better agency, in every way. Highly recomend, they have never let me down and always sorted every little thing with the utmost care, speed and eficiency.
5/5
I have used Northwood twice to sell houses. On each occasion the team kept me up to date with progress and quickly sourced buyers. I found the team to be very responsive and and professional. We sold both very quickly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I have been a client with Northwood for many years. The team are professional, extremely approachable, and very quick to respond to all matters regarding my property. They provide a real personal service, which you don't often see these days.PositiveResponsiveness, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.