Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
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5/5
TrustpilotCan highly recommend!!!
Working with Mov8 Real Estate has been seamless from start to finish. Tony carried out the valuation and was very professional, knowledgeable and reassuring about the sale of the property. The process of putting the property on the market was made very easy by the photographer and the rest of the team. A huge thank you to Jenny our property consultant who arranged our viewings and helped ensure we got a great offer on our property. She made it completely trouble free, we were kept informed at every stage and always made to feel like we were in control of our sale. Our property is βunder offerβ as of today after 10days on the market and we look forward to working with the conveyancing team going forward. Cannot recommend highly enough.
Ashleigh Β· 9 November 2021
Agent replied Β· 16 June 2024
Thank you Ashleigh! Thank you so much for your kind words! Please recommend us to your family and friends and we will be only too happy to do the same for them too!
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5/5
TrustpilotThis was my first time buying aβ¦
This was my first time buying a property MOV8 solicitors made this transaction as easy as possible taking time to explain things I didnβt fully understand.Everything was done in a timely manner to ensure the transaction was completed in time for my entry date.Overall a stress free experience at an already stressful time.I would recommend MOV8 any first timer or any property buyer.
Ryan Β· 24 August 2023
Agent replied Β· 16 June 2024
Thank you so much for taking the time to write a review for us!
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5/5
TrustpilotA smooth process with nothing being tooβ¦
A smooth process with nothing being too much hassle, questions etc. Always someone on hand to give advice. Settlement email came a little later than expected although once came and deposit/fees paid everything was arranged very quickly on theyβre side later that day which meant we got keys earlier than expected next day. Thanks to Mhairi, Hayley and David and also rest of team for helping us into our new home π‘ π.
Nicola Β· 22 September 2022
Agent replied Β· 16 June 2024
Thank you, Steven! We all wish you the very best in your lovely new home! Thanks again for taking to the time to write a review for us.
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5/5
GoogleExcellent all round experience selling our property with Mov8. Kai was great at keeping us informed and advising us regarding offers and going to a closing date. Excellent outcome for sale. Would definitely recommend using Mov8. Thank you for all your help
Tracy Β· 2 October 2024
Agent replied Β· 23 October 2024
Thank you, Tracy! We would be happy to help anyone you recommend to us!
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5/5
TrustpilotWe got recomended Mov8 by Lyndsey fromβ¦
We got recomended Mov8 by Lyndsey from Hansar Mortgages, very happy we went with her suggestion. From the very start (we are new to the home buying scene in the UK) Jan Telfer was on it ...very responsive and professional .. Then the deal was closed by the awesome MaryanneSwan who really went out of her way and made the proccess go like closckwork .. very happy with Mov8 and the team !
James Β· 5 September 2022
Agent replied Β· 16 June 2024
Thank you, James! Sounds like Jan secured the deal and Maryanne closed it. Best wishes in your new home!
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5/5
TrustpilotIqra and the team did a fantastic jobβ¦
Iqra and the team did a fantastic job dealing with my property purchase.
Communication was quick and effective enabling me to get into the property
ahead of schedule. Would thoroughly recommend using them
Peter Β· 15 January 2026
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5/5
Trustpilot100% recommend
Myself and my husband cannot rate MOV8 highly enough. Daniel kept us in the loop constantly and no question from us went unanswered, we have used other solicitors in the past and had some difficulties with them however Daniel and MOV8 will definitely be who we use again if needed. The help and communication from them was fantastic and made the moving process stress free. Thank you again.
Caitlin Β· 10 February 2023
Agent replied Β· 16 June 2024
Thank you, Caitlin! You are in good hands with Daniel looking after you!
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5/5
TrustpilotFirst time seller
I was recommended Mov8 by a colleague of mine and I am so glad I used them. From the first visit by Tony the surveyor I felt we had made a great choice for them to sell our home. Ben's (our property consultant) advice and help was brilliant throughout the whole process. Also a huge thanks to Emma and Lucinda who booked in numerous viewings for us so efficiently and were absolutely amazing. Every member of the Mov8 team in Edinburgh that I also dealt with have been 100% amazing. We are using them to buy our new house as well due to the fantastic service and friendly nature of the whole team. Thanks again
Lynne Β· 21 July 2021
Agent replied Β· 16 June 2024
Thanks Lynne! We all take a great deal of pride in what we do and your comments make it all worth while. Do please recommend us to your family and friends and we will be only too pleased to help them also!
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5/5
Trustpilot''I recently used MOV8 Solicitors for Selling our First house
''I recently used MOV8 Solicitors for the legal side of my property
transaction, and I was thoroughly impressed by the service I received. From
the very beginning, the team was professional, responsive, and incredibly
efficient. They guided me through the entire conveyancing process with
clear communication, timely updates, and expert advice. Every step was
handled with care and attention to detail, giving me full confidence that
everything was being managed correctly behind the scenes. What stood out
most was their ability to keep things moving smoothly without delays or
unnecessary complications. Whenever I had questions, they were answered
promptly and thoroughly, and I was never left in the dark about what was
happening or what was needed next. MOV8 made what could have been a
stressful experience feel straightforward and well-organised. Their online
systems also made document handling and communication quick and convenient,
which was a real bonus. If you're looking for a reliable, knowledgeable,
and proactive solicitor for your property transaction, I highly recommend
MOV8. Their service was truly first-class from start to finish.''
Pratik Β· 17 January 2026
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1/5
GoogleIf I could give zero stars, I would. The first phone call was with the guy called Andy (I didn't get his last name). He talked to me in the tone with annoyance and didn't answer my questions properly. He promised to get in touch after reviewing my case. It took more than a week. I had to call again. Then, I first contacted Robyn Fleming on the 12th of January 2021. Since then, I had to send numerous emails to Robyn and Leah McGibbon to get a response or to get something done. It took weeks for the compliance team to contact me. According to Leah, the compliance team was not thinking that my case is not urgent since my house will be finished by July. Even after I followed up with the necessary documents, I still have to send three emails to Leah to give me an update in 2 weeks period. There was no response. If they couldn't act on my behalf, they should have contacted me earlier or updated me with whatever they are doing. They wasted a lot of my time and effort with the whole process whereby I could have been doing that with another firm. I am so not happy with their services and the way they treated the customers.NegativeQuality, Professionalism
Myat Β· 16 June 2021
Agent replied Β· 15 June 2024
Many thanks for your comments. There are a number of reasons why a law firm may be unable to act for a client, many of which will only be established during the process rather than at the start. You will appreciate we are bound by confidentiality and cannot comment further on your particular case. We wish you all the very best for the future.
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5/5
GoogleFirstly, we wish to thank Tracy McAlpine and Robyn Fleming and all other members of the team that helped us with the purchase of our house.
We heard about this team via our house developer and builders, from the moment we made initial contact, the team were fantastic at getting straight back to us with any questions and queries we had.
The quote we received was realistic and very fair for what we required. Other firms charged much more than Mov8.
They made the process really easy for us from start to finish. The information they gave us about the whole process of buying a house made it again really easy. We were not overwhelmed at all during the process.
I would happily recommend this team if buying a property if you want great correspondence, great advice and a great overall experience in buying a house.
Thanks again
Greg and Megara
Threesixtygreg Β· 16 June 2021
Agent replied Β· 15 June 2024
Thank you so much for taking the time to write a review! The whole team is thrilled to read your kind words!
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5/5
TrustpilotRecommended. Would use again.
We used Mov8 real estate for our recent move from England to our dream retirement home in Scotland. There were a series of unforeseen complications along the way. Mov8 were really good, approachable, open and honest about what was happening and explained everything clearly so could understand the procedures. The communication was excellent. They always returned calls and answered any queries without delay. I can recommend Mov8 and would use them again.
Jane Β· 17 August 2022
Agent replied Β· 16 June 2024
Thank you, Jane...and welcome to Scotland!
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5/5
GoogleRecently used Mov8 services for selling my previous property and purchasing my current property. Staff were friendly and handled our transactions in efficient and professional manner. Special thanks to Charlotte for dealing with our purchase in a very short timescale. Would definitely recommend them.
G Cowan.
Gerry Β· 27 June 2024
Agent replied Β· 26 August 2024
Thank you, Gerry! You are in good hands with Charlotte looking after you!
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5/5
TrustpilotMOV8 Real Estate - Amazing
Firstly, we wish to thank Tracy McAlpine and Robyn Fleming and all other members of the team that helped us with the purchase of our house. We heard about this team via our house developer and builders, from the moment we made initial contact, the team were fantastic at getting straight back to us with any questions and queries we had. The quote we received was realistic and very fair for what we required. Other firms charged much more than Mov8. They made the process really easy for us from start to finish. The information they gave us about the whole process of buying a house made it again really easy. We were not overwhelmed at all during the process. I would happily recommend this team if buying a property if you want great correspondence, great advice and a great overall experience in buying a house. Thanks again Greg and Megara
Threesixtygreg Β· 28 March 2021
Agent replied Β· 16 June 2024
We understand the importance of good communication throughout and that's what we aim for! Thank you for taking the time to write this review for us!
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5/5
TrustpilotMov8 have been incredible from theβ¦
Mov8 have been incredible from the outset. Purchasing your first home comes with stress and lots of information that you donβt necessarily understand, however Mov8 made us feel so calm, gave us a lot of insight and are incredibly knowledgable. Any queries or questions we had, they responded imminently. We predominantly dealt with Tracey and Robyn who have been absolutely phenomenal. Anyone else in Mov8 that we either spoke to via telephone or sent across an email were the same. Itβs brilliant to see a team where everyoneβs proficient and wanting to help. Thank you for making our first home process as simple and efficient as possible.
Jennifer Β· 25 March 2021
Agent replied Β· 16 June 2024
Buying your first home can be very stressful indeed but not with MOV8, we aim to make things as simple and as straightforward as we can right from the start. Good luck in your new home!
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5/5
Trustpilot1st class service from start to finish!
I have just sold my property through MOV8 and can't thank Alan Craig, my legal consultant, enough. He explained the whole process to me and kept me up to speed with every step in the process. His first class service included a call AFTER the end of the business day on a Friday, and an email on a Sunday afternoon. First class service from Alan and the folks at MOV8. Thank you!
Tom Β· 30 June 2022
Agent replied Β· 16 June 2024
Thank you, Tom! You couldn't be in better hands with Alan handling things for you. Thank you so much for your comments!
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1/5
TrustpilotIf I could give zero stars
If I could give zero stars, I would. The first phone call was with the guy called Andy (I didn't get his last name). He talked to me in the tone with annoyance and didn't answer my questions properly. He promised to get in touch after reviewing my case. It took more than a week. I had to call again. Then, I first contacted Robyn Fleming on the 12th of January 2021. Since then, I had to send numerous emails to Robyn and Leah McGibbon to get a response or to get something done. It took weeks for the compliance team to contact me. According to Leah, the compliance team was not thinking that my case is not urgent since my house will be finished by July. Even after I followed up with the necessary documents, I still have to send three emails to Leah to give me an update in 2 weeks period. There was no response. If they couldn't act on my behalf, they should have contacted me earlier or updated me with whatever they are doing. They wasted a lot of my time and effort with the whole process whereby I could have been doing that with another firm. I am so not happy with their services and the way they treated the customers.
Thuzar Β· 1 March 2021
Agent replied Β· 16 June 2024
Dear Thuzar, we are obviously disappointed to read your comments and can fully appreciate your frustration at having to seek alternative representation in this matter. It is worth noting however that our legal team spent a great deal of time, many hours in fact, examining all of the information available to us before concluding that we could not continue to act whilst remaining compliant under the current Law Society guidelines. It is very seldom where we find we cannot act for a client under these circumstances and can assure you that every effort was made on that front. You have not been charged for any work carried out in relation to this matter and we wish you the very best with your current endeavour. MOV8 Operations Team.
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5/5
TrustpilotThe professional and efficient service of Mov8
The professional and efficient service the staff delivered for my needs. Communication was highly effective in so far as every email and/or telephone call was always answered and detailed as much as possible. Listening was key and everything was explained in a detailed/clear and professional manner which gave piece of mind and trust. I would highly recommend this company, you will not be disappointed with their friendly service.
MS Β· 30 November 2022
Agent replied Β· 16 June 2024
Thank you so much for your kind comments!
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5/5
TrustpilotSelling during the pandemic.
Easy communication and because of Covid-19 all communications were by email or phone so no need for traveling back and forward to the office.Photography of our property was amazing and made the place look very good.The 3D walkabout was also useful as the property can be view virtually which cut down on the amount of people inside your property.All the staff were professional and knowledgeable and easy to talk with.Special thanks to Emma Jefferson who conversed several times with our buyer to come to a good mutual agreement.
David Β· 19 February 2021
Agent replied Β· 16 June 2024
Thank you David! We're loving the new 360 degree tours, they really help to show the property off!
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1/5
TrustpilotTerrible Communication, Bad Advice, Not The Cheapest Either
Reading good reviews online i was extremely disappointed with my service, especially given Mov8 aren't the cheapest in the market either. To be clear, I write this review and my initial expectations with consideration to COVID and its impact to the market and business. To start, the initial meeting, I was given an outline of the service I would receive and their understanding of the local market. I was promised 1 contact who I could speak to 7 days a week, even by text message. Reality is you get a single sales email address that is then triaged which I find causes delays and by the end of the sale I had over 10 different people contacting me. I was also told that properties in my area go to closing date no problem at all. Straight away, I had to chase replies to actually get my property onto the marketOnce on the market, I was constantly chasing up information from Mov8. Feedback was not forthcoming from viewings and no contact was made with me to discuss post viewings. When I raised this I was told feedback "is not going to be what essentially sells the property". Personally I would expect feedback as a minimum requirement to understand the market and any adjustments to be made.I did receive a decent offer early on. After discussion with Mov8, I was advised it was early on in the sale, and that we would want to go to a closing date to maximize sale potential, I agreed based on what we discussed so I declined. However only a few weeks later I was told previous flats sold in my development never went to closing date at all and were just right offer right time, contradicting what I had been told multiple times before and Ultimately if I had known this I would not have declined the offer. Eventually the flat sold for 7k LESS than initial offer.The sale process did pick up once Louise took over my property, and she was in constant contact before and after each viewing and also sending updates on advert performance etc. During the conclusion of the sale of my property, the problems began again - no information, lack of response, no explanation of service disruption. Over the space of 2 weeks in January they did not reply to 4 separate emails (I was due to conclude start of February) one of which was questioning a fee i was charged incorrectly for. I also called and had no replies. When I challenged Mov8 I was literally shouted at, and told they do not need to explain anything to me and that I was not their priority at that time. It was clear how much stress the staff were under as I was also told about personal covid issues however as the customer paying for a service this is not acceptable. My girlfriend used Purple Bricks to sell her flat the year before, and for a 3rd of the price. Their service surpassed Mov8 in everyway. Strange that a company whos ethos is manage the sale yourself contacted us more than Mov8 did. Ultimately for paying what I did, I would not recommend Mov8 to anyone. To be fair to the staff, it was easy to tell they are under stress, but my experience is basically - bad contact, bad advice, and a lot of additional stress to myself
Chris Β· 19 February 2021
Agent replied Β· 16 June 2024
Dear Chris, we are disappointed to read your comments and will reach out to you for further information. Operations Team.
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5/5
TrustpilotWe were using Mov8 to sell our flat inβ¦
We were using Mov8 to sell our flat in Edinburgh and have just sold our property in a week time. All process was very easy to handle and communication was great with our Property consultant Ben.Ben has a positive and professional attitude throughout and gave us the helpful advice.Also we were using company for Home Report and photos. Everything went smoothly despite the lock down and pictures quality were very good. Also will use MOV8 to buy our new property. Would recommend them to anyone that were looking to buy or sell property.
Diana Β· 16 February 2021
Agent replied Β· 16 June 2024
Thank you Diana! We really appreciate your kind comments, thank you so much.
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5/5
TrustpilotMov8 have been amazing in the sale of our flat
We used Mov8 for the sale of our flat in Edinburgh and have just sold our property today, which had gone to closing date. It took a little under 4 weeks from our original instruction to market the property to an accepted offer. The team at Mov8 have moved quickly and kept us updated at all times, and our property consultant, Louise Carr, has been amazing from start to finish. She has had a positive and cheerful attitude throughout and her helpful advice has helped us achieve the maximum sale price for our property. Thank you to Louise and the rest of the team!
Jen Β· 16 February 2021
Agent replied Β· 16 June 2024
Thanks Jen! You are in great hands with Louise by your side, that's for sure! Looks like you had a great result and thank you so much for taking the time to write a review.
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5/5
TrustpilotExceptional service Alan Craig, MOV8
Exceptional service provided by Alan Craig at MOV8. Any queries I had were all addressed very quickly, great updates and contact made throughout, all phone calls returned in a timely manner, super polite and courteousβ¦.Any cost/fees were exactly what was quoted by YOPA β¦no extra costs πHighly recommend Alan Craig from MOV8 for making the selling off my property less stressful πβ¦..
Tracey Β· 14 May 2023
Agent replied Β· 16 June 2024
Thank you, Tracey! Always happy to help!
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4/5
TrustpilotMov8 Edinburgh
We recently sold our flat using Mov8 and overall we had a god experience. Firstly, Ben Ginn dealt with getting the flat online and arranged viewings etc. He kept us updated every day and was easy, polite and professional. Our flat sold quickly and Ben passed us to the legal team for the next stage. Unfortunately I wasn't too impressed at this point as many emails and calls went unanswered, despite my frequent chasing. Eventually I asked for our case to be passed to a different member of the team and was then told that it had been assigned to one of the solicitors but I still hadn't heard anything. However Lauren Lynch got in touch with me and everything changed. Lauren couldn't have done more for us. Things got a bit complicated and the times started to get extremely tight but Lauren was always on hand to reassure us and she always followed up. She was tenacious and friendly and I couldn't recommend her more. I would have given 5 stars if it wasn't for the lack of response we got when we were passed to the legal team.
Brigid Β· 24 November 2020
Agent replied Β· 16 June 2024
Thank you Brigid. You are certainly in very good hands with Ben and Lauren looking after you. We are sorry to read about your frustrations midway, we consider all feedback very carefully and will endeavour to look in to the matter. We're sorry to lose the fifth star but are grateful for your feedback.
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