Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe loved working with Move8 from the…
We loved working with Move8 from the very start. What they offer is the best on the market, their price is very reasonable and the communication was excellent. All of the staff working with us were very helpful an enthiusiastic. The principal agent was always reachable and offered a very clear understanding of what was going on. I would rate it 6 stars out of five.
Magda · 4 August 2019
Agent replied · 16 June 2024
5 Stars out of 5 is what we aim for but we're happy to take 6 Stars! We all take great deal of pride in what we do which makes your review all the more welcome!
★★★★★ 5/5
TrustpilotMov8 made selling my house so easy.
Mov8 made selling my house so easy and hassle free. From giving advice about what information to put in the schedule and co-ordinating the Surveyor for the home report to the photographer who took the pictures. My Property Agent (Louise Carr) has been in contact constantly to keep me updated on feedback and has been very helpful as have the other staff during the whole process.
Jacqui · 2 August 2019
Agent replied · 16 June 2024
Thank you Jacqui! We know only too well just how stressful it can be to go through this process and having the right person at the end of the phone makes the world of difference...Louise is thrilled to bits to read your comments.
★★★★★ 5/5
TrustpilotGreat communication from the agents at…
Great communication from the agents at Mov8! thanks to Ben for keeping us updated
Sijad · 9 December 2020
Agent replied · 16 June 2024
Thank you Sijad! You are in good hands with Ben looking after you!
★★★★★ 5/5
TrustpilotMov8 were fantastic
Mov8 were fantastic from the house valuation to photos to the amazing Ben Ginn being on the other end of the phone keeping me update date and answering all my questions. Great service and help get a quick sale that we needed . Thank you so much !!
Chloe · 16 January 2023
Agent replied · 16 June 2024
Thank you, Chloe, for your kind comments!
★★★★★ 4/5
TrustpilotGreat service
Emma was very professional and friendly and put me at ease through the selling process. We would definitely recommend.
Anita · 20 December 2018
Agent replied · 16 June 2024
Thank you very much for your comments Anita. We are always pleased when our clients are happy to recommend our services to others. Best wishes and thank you again from all of us at MOV8 Real Estate!
★★★★★ 5/5
TrustpilotMov8 provided a professional, efficient and customer friendly service.
Mov8 provided a professional, efficient and customer friendly service which helped remove the stress from the house sale experience. In particular Stephanie Smith excelled in providing advice , guidance and reassurance and in reaching a successful outcome for us.I would happily recommend friends and family to use Mov8 for future property needs.
David · 14 March 2018
★★★★★ 5/5
TrustpilotRachael Cassidy handled my sale and she…
Rachael Cassidy handled my sale and she was fantastic. Always on hand to respond to any questions. We did have a hold up, but this was due to the buyers solicitors.. also Move8.. but I was lucky and got a good one.
Hay · 18 July 2023
Agent replied · 16 June 2024
Thank you, Kay! Best wishes in your new home!
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Kept informed during the whole process. Fees were reasonable.
Neil · 16 July 2021
Agent replied · 16 June 2024
Thanks Neil. Communication is key whether buying or selling! Do please recommend us to your family and friends and we will be only too pleased to help them too.
★★★★★ 5/5
GoogleA comprehensive experience from start to finish with efficient timescales being met and friendly, informative updates from the team. Would recommend.
Rachael · 25 September 2024
Agent replied · 23 October 2024
Thanks, Rachael!
★★★★★ 4/5
GoogleWe have had mixed experience. Negotiator did not pass on my correct email ID to the solicitor team, this resulted in seemingly no response from solicitor for 2 weeks until I called them & realised the mix-up.
Solicitor team worked very hard for us and finished conveyancing process in less than 10 days.
Pooran · 16 June 2022
Agent replied · 15 June 2024
Many thanks for taking the time to give us feedback. The Anti-Money Laundering laws of the United Kingdom are now very strict indeed and as a volume conveyancing firm we must adhere to these guidelines at all times. We are sorry you felt this seemed to be a little too strict on this occasion.
★★★★★ 5/5
TrustpilotExcellent Service
Thank you to Nicky Wilkinson and her team for a superb service when we were selling our property. Nicky kept us informed at every stage of the selling process. All aspects have been dealt with at a very high standard. Also, thanks to Finlay Maclean, Property Valuer and Scott Grieves, Sales Manager.
F · 14 December 2017
★★★★★ 5/5
GoogleRecently bought our home with the help of Charlotte - can’t recommend enough, very helpful and responsive throughout the whole process.
Poppy · 23 September 2024
Agent replied · 23 October 2024
Awesome! Thank you, Poppy!
★★★★★ 5/5
GoogleFrom start to finish Mov8 were very easy to work with. Very professional and efficient service. Would highly recommend to others.
Kenneth · 23 September 2024
Agent replied · 23 October 2024
Thank you for your kind comments, Kenneth!
★★★★★ 5/5
TrustpilotGreat service
Really easy to liaise with and Tracy provided us with such a great service to help us buy our new home via part exchange. She was so professional and friendly, ensuring we were up to date with everything throughout the whole process.
Shona · 7 July 2023
Agent replied · 16 June 2024
Thank you, Shona! It's always best to keep part-exchanges with a firm that knows how it works!
★★★★★ 5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received. Any questions I had were answered professionally and handled quickly. The person in charge for my sale (Alan Craig) was very pleasant, whether on the phone or via email. I felt supported throughout the process.
Grace · 7 May 2023
Agent replied · 16 June 2024
Thank you, Grace! Good communication is key, right from the very start!
★★★★★ 5/5
TrustpilotFriendly efficient service
We were introduced to MOV 8 through our estate agent agent and received a great service from start to finish. We used MOV 8 for both sale and purchase of property and new wills. Everyone we dealt with were friendly and helpful, and took the time to explain all processes. Great service all round.
Laura · 15 April 2022
Agent replied · 16 June 2024
Thanks, Laura! Thank you for taking the tome to write a review for us!
★★★★★ 5/5
GoogleA team of dedicated staffs. Always available to answer calls and attend to my questions.
Chukwudubem · 19 December 2024
Agent replied · 10 January 2025
Thank you for such wonderful comments!
★★★★★ 5/5
TrustpilotMov8 - great
Just sold my property with Mov8, and I really cant fault them. From everyone I dealt with, they kept in contact throughout the whole process, and were genuine which was really important for me. Our property negotiater Joanna, was so professional and efficient and showed alot of care and understanding. It was a pleasure dealing with her. Would definitely recommend Mov8 when selling/buying your property.
Btisam · 6 September 2019
Agent replied · 16 June 2024
Thank you so much for taking the time to write a review. We all take a great deal of pride in what we do and reading your comments makes it all worthwhile. All the best from us all at MOV8 Real Esate!
★★★★★ 5/5
TrustpilotAlan Craig - 5 STARS
If you get Alan Craig as your Conveyancer, you won't be disappointed! Extremely helpful, nothing was a problem, very friendly and explained the process in detail throughout the process of selling my house. I certainly will have no hesitation in using and recommending MOV8 and Alan again. Thank you for all your help.
Ms · 26 May 2022
Agent replied · 16 June 2024
Thank you Gillian! Do please recommend us to your family and friends, we would be delighted to help them also.
★★★★★ 5/5
TrustpilotWe used MOV8 for all aspects of our…
We used MOV8 for all aspects of our sale and purchase including using MOV8 Financial to sort out our mortgage. We were very happy with all aspects and felt everyone was very professional and courteous. Special mention to Amy for holding our hands through the selling process, she's an absolute legend.
Fiona · 24 June 2018
★★★★★ 5/5
GoogleWent through a house buying process with MOV8's assistance. They were timely in their communication, clear about their charges - which are very competitive - and ensured a smooth process start to finish. Would happily work with them again.
Andrzej · 19 September 2023
Agent replied · 15 June 2024
...and we hope to work with you again, Andrzej!
★★★★★ 5/5
TrustpilotWell done to Hannah and the team
Well done to Hannah and the team. They managed our move end to end. Everything was done with ease and very simple
Carol · 13 October 2023
★★★★★ 5/5
Googleexcellent agents always answered any queries quickly and sorted out any problems we had efficiently and nothing was too much trouble for the staff
Angela · 27 July 2024
Agent replied · 26 August 2024
Thank you, Angela! We aim to make everything as simple and as straightforward as we can, from start to finish!
★★★★★ 1/5
TrustpilotVery bad terrible service .staff…
Very bad terrible service .staff behaviour is very bad and staff miss guide innocent people they have link with big fishes big buyer.they only give advertisement for formality under ground they have link with big fish big property buyer
Nasser · 14 September 2023
Agent replied · 16 June 2024
Our records show that you viewed a property, and liked it, but were not in a position to submit an offer at closing. We appreciate how disappointing this can be but feel the review is unfair on that basis.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
