Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotPurchase only
We used for purchase only. Overall we feel this company most likely does better selling than buying.Communication on the whole was poor. Extremely slow in concluding missives leading to last minute panic and an expensive wasted trip to Edinburgh. We planned a viewing to measure up but this was refused because our solicitor had been so slow. We were cash buyers so no chain and really no excuses. Disappointing.
Margaret · 23 November 2019
Agent replied · 16 June 2024
Margaret, many thanks for taking the time to talk to our Operations Director. Feedback is crucial to a business like ours and we very much appreciate the opportunity to discuss this further.
★★★★★ 5/5
TrustpilotFirst rate service
We chose MOV8 because of the positive reviews and the fixed fee.They helped us market the property in exactly the way we wanted.The service they provided was first rate. They kept us informed throughout the process and organised all the selling steps without a hitch. Their assessments and estimates of the property - which exceeded ours - proved to be accurate.We got a very satisfactory result so we're very happy.
Online · 8 June 2019
Agent replied · 16 June 2024
Looks like an excellent result! We understand the importance of keeping clients in the loop at all times and we are delighted to read how pleased you were with the outcome. We hope to see you again when the time comes.
★★★★★ 5/5
TrustpilotMov8 estate agents are brilliant
Mov8 estate agents are brilliant what a great service I got from them. They looked after me and my property that I had up for sale. They kept intouch with me on a daily and weekly basis on managing the best way to sell my property.A massive THANK YOU to Emma and her teamAt mov8.
Robert · 3 November 2018
★★★★★ 5/5
TrustpilotMov8 was extremely helpful and…
Mov8 was extremely helpful and professional throughout our sale process, especially Ben who was appointed to our sale
Kirsty · 11 November 2020
Agent replied · 16 June 2024
Thanks for taking the time to write a review for us! We are all thrilled to read your comments...!
★★★★★ 5/5
TrustpilotGreat service
Great service, our negotiator Louise made the process of selling very easy and responded almost immediately to all questions we had.
Chris · 18 November 2019
Agent replied · 16 June 2024
Thanks Chris, we are all delighted to read your comment and especially Louise!
★★★★★ 5/5
GoogleA big thank you to all the team at MOV8 for the amazing service from sales to conclusion. Brilliant one stop service and stress free.
Alan · 25 September 2024
Agent replied · 23 October 2024
Thank you for your very kind comments!
★★★★★ 5/5
TrustpilotExceptional service from Mov 8
Exceptional service from Mov 8. Tracy was very efficient and made the process very simple.
Scott · 5 July 2021
Agent replied · 16 June 2024
Thanks Scott! Tracy and her team is delighted to read your kind comments.
★★★★★ 5/5
GoogleThe team at MOV8 kept me up to date and answered all my questions. Everything ran so smoothly and went as planned. Would absolutely recommend!
Olivia · 23 September 2024
Agent replied · 23 October 2024
Thanks, Olivia! Good communication is vital...right from the start!
★★★★★ 5/5
TrustpilotIt was great
It was great , in good condition
Nneka · 27 May 2025
Agent replied · 24 December 2025
Thank you!
★★★★★ 5/5
TrustpilotMov8 go over and above!
Mov8 offered a brilliant service. We were allocated a Case Manager, Stephen Dickson who supported us throughout the entire process, which turned out to be lengthy through no fault of the solicitor. All communications were timeous and we were kept informed at every step of the process by either email, portal or call. We would strongly recommend Mov8 and would use them again.
Helen · 21 June 2021
Agent replied · 16 June 2024
Thanks Helen. Stephen manages to simplify everything for his clients and guides them through the process with ease. Thank you so mcuh for taking the time to write a review for us.
★★★★★ 5/5
GoogleOutstanding service for selling and buying
Extremely professional service on both the selling and buying side.
We were kept fully informed of progress at all times, and communication was excellent. They navigated a frustrating and complex chain with ease.
The selling service was even beyond professional. Our agent (Rachel) was exemplary, and could be used as a case study on how to exceed expectations and delight clients.
Ronnie · 16 June 2020
Agent replied · 15 June 2024
Thank you Ronnie! You are in good hands with Rachel helping you along the way, the whole team wish you all the best!
★★★★★ 5/5
TrustpilotHighly recommend
Smooth transaction from start to finish. Great communication and was made aware of any issues in a timely manner. Felt I could contact Alan Craig who dealt with a sale and purchase for me at any time and my enquiry was dealt immediately . Highly recommend Mov8.
Caroline · 2 June 2023
Agent replied · 16 June 2024
Thanks, Caroline! Delighted to have been able to help you!
★★★★★ 5/5
TrustpilotFriendly, professional people to work with
Ellen and Ben took us through the whole process fantastically well. Always quick to contact us, always on the ball, great advice while never being pushy on anything, and seeing us through the stress and nerves of it all. They, plus our photographer, were a joy to work with, making the whole experience a smooth ride for us. Really impressive from start to finish.
Chris · 19 March 2021
Agent replied · 16 June 2024
Thank you for taking the time to write a review, Chris...and for name checking so many of our team members.
★★★★★ 5/5
TrustpilotCourtney was professional and very…
Courtney was professional and very helpful dealing with my conveyancing requirements.
Andy · 8 February 2022
Agent replied · 16 June 2024
Thanks Andy! ''Professional and very helpful...'' That pretty much describes our Courtney to a 'T'!
★★★★★ 5/5
TrustpilotMy experience was really good with this…
My experience was really good with this company it help me with everything that I needed to get the house that I really wanted .when I was stuck on doing something they were calling and asking if they could help with and that was a great customer service from the company
Igor · 17 January 2023
Agent replied · 16 June 2024
Thank you so much for your kind words, Igor!
★★★★★ 5/5
TrustpilotNo complaints
Having had a really positive experience selling with MOV8 in the past, I had no doubt that I wanted to work with them again when selling my current flat. I wasn't disappointed...great customer service throughout. From initial call to valuation to photos to selling. Everyone was super helpful & well informed about all aspects of the process. If all goes to plan, that's my flat sold in a week...Thank-you MOV8!
Arlene · 19 December 2018
Agent replied · 16 June 2024
Thank you very much Arlene, your comments are very much appreciated and will be passed on to the team involved. We wish you all the very best in your new home and will be delighted to welcome you back whenever you are ready to make your next move. Thanks again!
★★★★★ 5/5
TrustpilotSold in 13 days! Amazing!!
From start to finish (well not quite finished yet!) our experience of Mov8 has been superb. We liked the online system of ID checking, the ability to phone up and always be able to speak to someone who knew what was happening with our sale etc. Every member of staff we dealt with, from Finlay to the two Emmas have been personable and very efficient. Highly recommend Mov8!
J · 4 December 2019
Agent replied · 16 June 2024
Looks like you had a great result! Thanks for taking the time to write review!
★★★★★ 1/5
GoogleUnfortunately, we have had to deal with this company as we purchased a house from someone who used them to sell their property. Very unhelpful and useless to deal with. Clearly they are only interested in taking your money with no thought for service. Definitely avoid!
Pete · 16 June 2023
Agent replied · 15 June 2024
Hi Pete, we are disappointed to read your comments but would be happy to open up a channel of communication with you if you wish to discuss the matter in more detail. As you are not our client and we didn't deal with you directly, we cannot comment further at this time. You can can reach our Operations Team on operations@mov8.com
★★★★★ 5/5
TrustpilotAlan Craig Legal Consultant
We used the services of Mov8 to move out of our house recently and had the pleasure of legal consultant Alan Craig. He kept us in the loop throughout the process, answered any questions or queries in a timely fashion and was very helpful and friendly. Both my husband and I are very appreciative. Thank you.
Sarah · 16 June 2022
Agent replied · 16 June 2024
Thank you, Mr. & Mrs. Dickson! Alan and his team understand the importance of good communication from the very start!
★★★★★ 5/5
GoogleBrilliant experience with Hannah @Mov8. Everything handled brilliantly, i didn't even get to know when the buying and selling was done- was that seamless.
Gaurav · 23 September 2024
Agent replied · 23 October 2024
Thanks, Gaurav! We aim to keep everything as simple and as straightforward as we can.
★★★★★ 5/5
GoogleAmazing to deal with throughout buying my first house. Very easy process and was stress free! Would definitely recommend for a hassle free experience.
Gemma · 23 September 2024
Agent replied · 23 October 2024
Thanks, Gemma! We would be happy to help anyone you recommend to us!
★★★★★ 5/5
TrustpilotLouise has been excellent and on top of…
Louise has been excellent and on top of everything from the get go.
Kathryn · 8 September 2021
Agent replied · 16 June 2024
Thanks Kathryn! Louise will keep you right every time, thank you for the very kind comments!
★★★★★ 5/5
Trustpilot5 star
Ben was very helpful and reassuring throughout the entire process and I couldn't recommend him more.
Amy · 11 January 2021
Agent replied · 16 June 2024
Thank you Amy! Do please recommend us to your family, friends and colleagues alike! We would be delighted to help them too!
★★★★★ 5/5
GoogleThe process from start to finish couldn’t have been easier. Great contact and service from Mov8. Will definately use again.
Scott · 20 November 2024
Agent replied · 11 December 2024
Thank you, Scott! We hope to see you again when the time comes!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.