Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotErin Dryden, purchasing negotiator
Erin Dryden, our negotiator did a brilliant job securing our property in the new town. We have been searching for a home for over two years, living in a short-term let with all of our worldly possessions in storage. As first-time buyers, Erin guided us through the process and was always available to discuss issues and strategies. To make this negotiation even more challenging, our sellers live abroad. The home purchasing process is complex with many unforeseen issues to consider. I would recommend Erin without reservation to help you through this process.
Edinburgh · 7 November 2023
Agent replied · 16 June 2024
Lovely to hear! Erin is a star! Enjoy your new home!
★★★★★ 1/5
TrustpilotUnprofessional and not to be trusted
Mov8 seems to offer prospective buyers one valuation for marketing their property directly with them and then they go behind your back to builders and provide you with a low ball PX valuation. Which raises the question are their valuations to be trusted in their first place? Are they professional? I have raised these issues and asked for an explanation to be fobbed off, so my guidance here is try another agency where you may find more trustworthy and honourable professionals that can stand behind their word.
Maria · 1 October 2025
Agent replied · 24 December 2025
Thank you for your feedback, and we're sorry to hear you’re unhappy with your experience.
We always aim to provide consistent, professional valuations based on market evidence, and we take our responsibilities to all clients seriously. We appreciate that part exchange offers can sometimes differ from expectations, but please note that these offers are made independently by the builder.
We’ve explained that any concerns about a PX offer are best discussed directly with the housebuilder, and we’re sorry if this caused any frustration. We're always happy to clarify our role and welcome the chance to speak further if helpful.
Kind regards,
The MOV8 Team
★★★★★ 5/5
TrustpilotSale of Two BTL Properties.
Having been a house builder for several years and having dealt with more than my fair share of Estate Agents I would have to rate Mov8 the best I have dealt with on every level!! when it came to selling two of my own properties within the last month.My initial meeting with Scott was informative and clear on their services and commitment offered which they more than lived up to. The follow on staff were of a very high caliber and could not do enough to help, and no wonder they secured sales at levels I was more than happy with!! I wouldn't hesitate in recommending them, everything was transparent and seamless through out!! Thank you soo much.
Johanna · 28 September 2023
Agent replied · 16 June 2024
Thank YOU, Johanna! We all take a great deal of pride in what we do and reading your comments has us all beaming, and makes it all worthwhile! We hope to see you again when the time comes!
★★★★★ 5/5
TrustpilotSmooth process & great service!
Really smooth experience dealing with Mov8 during our new build purchase. Hannah was super quick to respond and always on top of everything. Everything moved along without hiccups and we’d happily recommend Mov8 to others!
Roland · 30 May 2026
★★★★★ 5/5
Googleour experience with mov8 from start to finish was a very professional and freindly experience. we had a rather different purchase as we were not going to move until2024 but seen the perfect place for us and within 6 days due to mov8 we had our offer accepted while the got out house up for sale I a record time sure and we sold in just over 2 weeks may I say a big thank you to all the team and special thanks to Charlotte whom I shared many calls she has such a calming affect I found and always asked how you were I have no hesitation recommending mov8 well done all and thanks again
Helen · 19 September 2023
Agent replied · 15 June 2024
Thank you! The whole team is delighted to read your wonderful comments!
★★★★★ 5/5
TrustpilotI recently used Mov8 and Daniel on both…
I recently used Mov8 and Daniel on both selling and purchasing a new home after another Solicitor had let me down. Within 24 hours they had sorted all the information, provided me correct and accurate quotes for the work and had me ready to go. Throughout the procedure I was provided with all the information needed and everything went through without any issues. I was very happy with the service and would recommend Daniel and Mov8 to anyone. I will certainly be using them again if I every choose to buy or sell another property.”
Gary · 4 September 2023
Agent replied · 16 June 2024
What lovely comments to read, thank you so much for your wonderful words! Best wishes from us all in your new home.
★★★★★ 5/5
TrustpilotKim Baillie - brilliant solicitor!
Kim was a really helpful and supportive solicitor. She identified and very promptly sorted any issues that came up. She explained the entire the process to us so it was easy to understand and answered any questions we had. Kim was brilliant! Very grateful for her help with the whole process.
Sylvia · 24 January 2025
Agent replied · 1 June 2026
Awesome! We think Kim is brilliant, too!
★★★★★ 1/5
TrustpilotWe were unfortunate to have one of the…
We were unfortunate to have one of the worst experience with this solicitor firm. We were given a trainee who had limited experience. Our move was delayed just before Christmas with less than 24hours notice and it took them 6 weeks to agree a new date. We were told that it was because someone in the chain had gone on holiday which seems implausible. Things were such last minute they didn’t send standard observations till 4weeks in to the 8 week lead time which led to them chasing things right till the last minute. Then 1 week prior to our new move date we found our mortgage had lapsed as the solicitor had not actioned something they should have. We had to get a new deal in less than 24hours. We complained and to date have no answers to any of the issues. It was escalated to a senior manager Mr Gordon who said he would provide a response in ten working days. Here we are 6 weeks later and multiple chasers and he has not responded. We have taken it directly to the SLCC. It’s been a horrendous time and the firm were nothing short of shocking. I would not recommend them to anyone.Also for anyone who sees their response saying they are unaware of any complaints this is not true. We have taken to the SLCC and they have also failed to respond so it is going to be investigated as a breach of standards. This is now 6 months later. They can quite clearly see my name and surely know what complaints they have open with the SLCC. If they don’t this shows how disorganised they are. I won’t be engaging with them directly any further as they had months of opportunity to do so.
Heidelberg1987! · 21 July 2023
Agent replied · 16 June 2024
We are unaware of any outstanding complaints, please email operations@mov8.com to help us identify you and deal with any remaining issues.
★★★★★ 5/5
TrustpilotMov8 were Gr8t
We were extremely satisfied and fully recommend MOV8. We dealt with several members of staff in particular Rachael Cassidy, Mairi Rasuli. They were with us throughout selling our house and buying a new build. Others staff members who helped along the way were equally professional every step of the way.Communication was vital during this process and they kept us fully informed throughout and even when asked, they explained things in detail. I would not hesitate to recommend MOV8 as they would be my first choice if I need a solicitor any time in the future. Date of experience: concluded 6th July 2023
James · 18 July 2023
Agent replied · 16 June 2024
Thank you, James! Do please recommend us to your family and friends and we will be happy to help them too!
★★★★★ 5/5
TrustpilotNew build and PX
MOV8 helped us buy our new build property in what must be a record turnaround time of 4 or so weeks. Mairi Rasuli was our case manager throughout this hectic period. She was always available to help and assist (as well as calm any fears or issues we had) From the first conversations and introductions, Mairi was incredibly professional and exceptionally helpful. We had an almost impossible turnaround and deadline but Mairi was with us every step of the way. She was able to break things down for us and help navigate us through the process of both selling our property and purchasing our new one. We couldn't be happier with the outcome and the overall service provided.Thanks Mairi and MOV8.
Paul · 29 June 2023
Agent replied · 16 June 2024
Thanks, Paul, looks like all the stops were pulled out to make things happen! Thank you for your kind comments!
★★★★★ 5/5
GoogleI cannot thank Tara-Mae Kearns enough for recommending MOV8! All the team really made our purchasing journey a dream! A huge thank you goes to Charlotte Harlow for dealing with us on a day to day basis! You went above and beyond with everything we asked and reassured us through all the bumps we had. Thank you MOV8!
Llion · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your wonderful comments!
★★★★★ 1/5
GoogleI recently sold my buy to let property through mov8 and couldn't be more disappointed , angry and frustrated at the whole situation.
Great at the beginning when dealing with the sale team but as soon as I was moved to the conveyancing department,the nightmare began.
I had 2 sales falling through and I got charged £350 Extra eventually it got sold at the third attempt.
The problem with this is that at no point I have got advised on what to do with the various issues but instead I had to chase my solicitor for info and advice but the response was always very vague.
Eventually I spoke to one of my friend who he has properties and advised on what to do which fixed the problem and allowed me to proceed with the sale.
Also, I have got moved to 3 different solicitors Which made the whole situation more confusing.
One solicitor went on holiday while we were on concluding the missives and failed to let me know!!!!!
All in all a very bad experience.
On positive note I have some other properties which I will sell in the near future and I know who not to choose
2022.
I have now purchased a new home with a small estate agent and I can safely say that experience was by far better.
I strongly recommend everyone who wants to purchase their first home especially to ask lots of questions before embarking on a journey like this.not everyone is the same.
I really hope my advices will help others.
Thanks 👍NegativeProfessionalism
Marco · 16 June 2023
Agent replied · 15 June 2024
We feel your comments to be both unfair and unrepresentative of the facts. We would add that due to the guidelines set out in the current Data Protection laws, we are unable to publicly comment on the actual reasons which caused your property transaction to be so protracted. We are, however, delighted to note that our firm was able to complete the transaction as instructed.
★★★★★ 5/5
TrustpilotHappy days !!
I would like to say a massive thank you to Alan Craig who was my case manager. From start to finish Alan was on hand to offer support and answer any question throughout the sale of my property. At times Alan had to overcome some complications with this sale and he did so with great professionalism. He communicated well with me at each point during process of the sale which helped to ease some of the stress I was feeling. 10 out of 10 Alan for all your efforts in getting this sale concluded on the 8th June 2023. I would definitely use Move8 again in the future.
Audrey · 11 June 2023
Agent replied · 16 June 2024
'10 out of 10'! Thanks for that, Audrey!
★★★★★ 2/5
TrustpilotI was given a quote from Mov8 via Yopa
I was given a quote from Mov8 via Yopa, which then doubled in price. Didn’t really have much contact with them until the end. Which is fine as I know they were doing what they had to do. The vendors refused to hand over the keys to our property on moving day and also did lots of damage. I was advised by Nigel to send the details over within 5 days. Which I did but a trainee solicitor took over and after around £4000 worth of damage I was told I was entitled to £0. I felt Mov8 had been paid and did not care. It would have been very different if I hadn’t of paid them, I’m sure. Very disappointed when I’ve got holes in walls and apparently it was there when I viewed. Time dated pictures do not lie but someone in this company does.In response to your reply - I appreciate the vendors solicitor said they would not be providing any refund/money back, looking at the evidence we provided from time stamped photos and videos provided to us from the vendors you should of supported us and thought harder for this to be resolved in our favour. In light of your poor response I have reduced the stars further and contacted another solicitor company regarding this.
Claire · 14 May 2023
Agent replied · 16 June 2024
We are very sorry to read your comments, regarding your experience but would reiterate that your post-settlement claim was raised with the other side but, regrettably, they were not prepared to take any action. We completely understand how galling this can be and sincerely wish that the outcome had been more favourable.
★★★★★ 5/5
GoogleWe are so glad we chose Mov8 to sell our property. Everything was made easy and great communication from start to finish. No jargon was used so we knew exactly what was going on throughout the process and we felt listened to by every department we dealt with. Mov8 will be our first choice again for anything in the future!
Suzanne · 27 July 2024
Agent replied · 26 August 2024
Thank you, Suzanne! We just try to keep everything as simple and as straightforward as possible, from start to finish. Thanks for your wonderful comments.
★★★★★ 5/5
GoogleBrilliant experience from start to finish, mov8 made the process of selling my house as stress-free as possible and were also great at liaising with the solicitors responsible for my property purchase. Special thanks to Iqra Qadir for all her hard work in making the sale happen in a short space of time and always being available when I had any questions or worries.
Anna · 16 May 2024
Agent replied · 15 June 2024
Thanks, Anna! Buying and selling can be a stressful process, but it needn't be! You are well looked after, with Iqra by your side.
★★★★★ 5/5
GoogleHad a wonderful experience using Mov8 to sell my house. Claudia, Blair and Ruairidh were a joy to deal with - professional, efficient and friendly. The photos were of an excellent standard and the house went to market very quickly. When the sale fell through, I was back online the same day. Couldn't have asked more from the team and can highly recommend them for a sale.
Stephen · 16 March 2024
Agent replied · 15 June 2024
Thank you for your wonderful comments, Stephen!
★★★★★ 5/5
TrustpilotSold within a week!
We have sold our property within a week with the help of MOV8! Everyone we have dealt with has been so professional & helpful making the whole process a lot easier…communication has been fantastic from the marketing team to the sales team. Special thank you to Ruairidh for his help & guidance in getting the best offer for our property. Would 100% recommend to friends & family! 5* service
Hannah · 2 February 2024
Agent replied · 16 June 2024
'5* Service'!! Thanks, Hannah! We'll take that!
★★★★★ 5/5
TrustpilotWhat can I say Maryanne Swan and her…
What can I say Maryanne Swan and her legal team were nothing short of outstanding. They took care of absolutely everything and as it was a period of being really caught up in my own work it made my life a lot easier also using the power of Attorney was a godsend saving myself lots of stress and making the selling of the property very smooth once again thanks and yes i would deffo use MOV8 Real Estate again
VC · 24 May 2023
Agent replied · 16 June 2024
We also think Maryanne and the rest of the team are nothing short of outstanding too!
★★★★★ 5/5
TrustpilotMOV8 Real Estate are a fantastic and Simply The Best
MOV8 Real Estate are a fantastic company to use when selling your property. They are very efficient, effective and professional in selling properties. I have had an excellent experience using MOV8 and would use them again if needed. I have experienced a few solicitors in the past with selling properties but MOV8 beats them all hands down.I would like to say a special thank you to Rachael Cassidy who was my point of contact Lawyer and she was superb. I would highly recommend this company to anyone buying or selling real estate.
Barker · 21 April 2023
Agent replied · 16 June 2024
Thank you so much for taking the time to write a review for us!
★★★★★ 5/5
GoogleWe used MOV8 to purchase our first buy-to-let property. The whole process was very easy and we were kept informed throughout. There was a quick turnaround whenever we emailed and the instructions for us to follow were very clear. Kim took us through most of the process which went smoothly. Would happily use them again and recommend to others.
Emma · 27 July 2024
Agent replied · 26 August 2024
Thanks, Emma! We hope to see you again when the time comes!
★★★★★ 5/5
TrustpilotGreat service from Mairi at mov8
We were very pleased with the conveyancing work carried out in recent purchase of a new build and the px of our old property.Mairi Rasuli was professional and helped us navigate all the intricacies. She provided very responsive support and helped guide us through the usual challenges that closing a purchase brings.She kept up fully up to date at all times and wrote everything in plain English Not legalese. No question was considered too odd and this made us feel comfortable expressing any query’s we had which with a big house purchase is exactly the service you need.We would highly recommend Mov8 for buying or selling based on the great service we received.
Craig · 5 April 2023
Agent replied · 16 June 2024
Thank you, Craig for your wonderful comments! We hope to see you again when the time comes!
★★★★★ 5/5
TrustpilotFirst time buyer approved!
We are first time buyers and frankly pretty naive to how stressful the house buying process can be. MOV8 could not of made the process easier, we were working to a really tight timeline and it’s been seamless. The communication from the staff was second to none and nothing was a bother or too much trouble.Rachael was our case manager and she made us feel so supported throughout the full process, we had a lot of questions but she never made us feel like a burden.I would absolutely use MOV8 in the future. We finally have our first house and could not be happier!
Angelia · 1 April 2023
Agent replied · 16 June 2024
Thank you so much, Angelia! You are in good hands with Rachael looking after you!
★★★★★ 5/5
TrustpilotHad a wonderful experience using Mov8…
Had a wonderful experience using Mov8 to sell my house. Claudia, Blair and Ruairidh were a joy to deal with - professional, efficient and friendly. The photos were of an excellent standard and the house went to market very quickly. When the sale fell through, I was back online the same day. Couldn't have asked more from the team and can highly recommend them for a sale.
Stephen · 19 February 2024
Agent replied · 16 June 2024
Thank you, Stephen! You are in good hands with that team!
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