Trusted Agent profile · Edinburgh · Scotland

McEwan Fraser Legal Edinburgh reviews

★★★★★ Excellent

927 reviews across 1 platform

Claremont House, 130 East Claremont Street, Edinburgh, Scotland, EH7 4LB

McEwan Fraser Legal's office in Edinburgh, Scotland, at Claremont House, is rated 4.5 out of 5 across 927 reviews on 1 platform, including 927 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.5 / 5

927

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for McEwan Fraser Legal, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

McEwan Fraser Legal Edinburgh won The Negotiator Awards in five years, most recently 2019.

Negotiator Awards winner in five years: 2019, 2018, 2017, 2016, 2015.

Negotiator Awards by year, 2019 to 2015

Source: The Negotiator Awards winners lists, as published, linked by year.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

1/5

Google

Very disappointed with this company, purchased a flat from Aberdeen branch picked up keys and they did not work contacted company and informed them of the issue, as it was late on a Friday we said we would wait till Monday, solicitors day off Monday, she failed to tell us that on the Friday, made contact Tuesday we asked that someone who had been recently to the property could possible come and try the lock before a locksmith was called out, there response was you have the keys for the property and it was my problem, in emails they had stated there had been difficulty get the lock to work will doing viewings. my advice is be very carefully when using this company as they will not hesitate to wash there hands of you, good luck to anyone using there services especial if buying property from them.

Keith · 17 January 2018

Agent replied

Hi Keith. We're sorry to hear that you were not satisfied with the service provided by McEwan Fraser Legal. We would appreciate if you could contact us through this link https://www.mcewanfraserlegal.co.uk/contact with details so we can look into this for you. We take all feedbacks and reviews seriously and will do our best to resolve this to your complete satisfaction. Kind regards, McEwan Fraser Legal

1/5

Google

Awful experience with McEwan Fraser Legal, they are no better than many other estate agents who do very little for their fee - they just promise more and charge more. It took them a year to sell a great flat in a great location, and the fee I was presented with was much more than I expected - the final costs were not as described initially by the agent. I tried writing to express my concerns but they are not interested - they only want their money. The other thing to watch out for is that if you want to use another solicitor, not MFL, they will try to charge you the full fee as soon as your property goes under offer. This wasn't explained to me either. So if the sale falls through you will be relying on an estate agent who has already been paid to sell your property! I'm about to put my house on the market and this time I will be going with a fixed fee agent - at least I'll know where I stand and won't end up feeling that I've been conned.

Michelle · 17 January 2018

Agent replied

Hi Michelle, I'm sorry to hear about your experience. We really appreciate your feedback and will take this onboard. Thank you.

2/5

Google

I would not recommend selling with MFL. The property sold was a 2 bed flat in Lady Nairne Loan. Initially staff were helpful and polite. The quality of brochure and efficiency of the listing were ok. Once the property was sold I found their communication was poor. Chasing information from MFL became tiresome. Additional charges were added to the final bill which were unexpected. The solicitor I spoke to asking for more information on this was abrupt and unforthcoming. The service we received was overpriced and when selling again I will choose another estate agent.

Liam · 17 January 2018

Agent replied

Hi Liam. We're sorry to hear that you were not satisfied with the service provided by McEwan Fraser Legal. We would appreciate if you could contact us through this link https://www.mcewanfraserlegal.co.uk/contact with details so we can look into this for you. We take all feedbacks and reviews seriously and will do our best to resolve this to your complete satisfaction. Kind regards, McEwan Fraser Legal

3/5

Google

Fraser &Fiona 63 whitesbridge avenue paisley..very disappointed with them. Started off well but didn't seem to be pushing for a sale. Four homes in the same area in not as good condition sold within days, but we eventually sold in four/five weeks. As far as the links to see who was interested etc, almost impossible to access for some reason and asked several times to forward a link but still couldn't get access. Expensive and don't really think they can justify their fees and would not recommend mcewan Fraser.

James · 17 January 2018

Agent replied

Hi Fraser & Fiona, I'm sorry to hear about your experience. We really appreciate your feedback and will take this onboard. Thank you.

5/5

Google

My partner and I have successfully sold our property with McEwan Fraser Legal and now are going through the Buying process with them. It has been a great experience in what may become a stressful situation. We have dealt with a few different people but always felt well looked after and informed every step of the way. I feel the app is a great source of information and allows you to stay on top of things easily. The service they offer may be more expensive to their competitors but I believe it was worth every penny. I know I'm not the only customer they're dealing with but it certainly felt like it - we got prompt replies either via e-mail or phone. And we sold within 2 weeks of going on the market. Would certainly recommend them!

Paula · 17 January 2018

Agent replied

Hi Paula, Thank you for taking the time to write such a lovely review. All the best in buying your next new home!

5/5

Google

My name is James Hannah and I sold my property at 32 Arran Drive, Mosspark, Glasgow G52 1JR. within 5 days with McEwan Fraser Legal. I received first class professional service from everyone associated with the selling of my property and would highly recommend friends and family to use them without hesitation. It makes a pleasant change to deal with a company who have professional and enthusiastic staff who will go that extra mile to achieve the end result. Thank you so much. James Hannah

James · 17 January 2018

Agent replied

Hi James, thank you for taking the time to share your experience :)

5/5

Google

Needed some quite complex legal advice on an urgent financial transaction. MF couldn’t have been more helpful. Got back in touch with me straightaway with appropriate scope and fee proposal, then were able to provide the advice within a matter of days. Very professional and responsive throughout. Excellent service.

Colin · 2 May 2025

4/5

Google

Magnus and his team were great communicators through a prolonged and stressful sale!

Lucy · 12 November 2022

Agent replied

Hi Lucy, thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated and allows us to continually monitor and improve the service we provide to our clients. I will pass on your comments to Magnus and the team.

5/5

Google

We have received excellent service from McEwan Fraser Legal especially from Jadiene and Ivan dealing with the sale of our old home and purchase of our new house.It has made it a very less stressful experience,we were kept updated with the entire process.We will most certainly recommend them to friends and family.Thank you to you both we are extremely grateful for all your hard work and look forward to the completion of the purchase of our new home.

Lynsey · 17 January 2019

Agent replied

Hi Lynsey, thank you for your review, we will pass the praises to Jadiene and Ivan, all the best at your new home.

5/5

Google

Everyone was really helpful and made the whole selling experience very easy for me to understand. I certainly recieved a five star service from the initial interview with the Propert Surveyor Graeme up to Jadiene, Property Sales & Marketing Consultant. And last but not least all the Viewing Coordonators who all work a bit later every day which makes the whole process a lot more convenient. Every single phone call I have made to various members of staff at McEwan Fraser Legal were answered with curtesy and respect towards myself. If I was buying or selling a property in the future I would not hesitate in giving them a call as I know that the transaction would certainly be successful.

Simeron · 13 March 2017

Agent replied

Hi Linda, thank you for the lovely review. I will pass your praises to the team at MFL :)

2/5

Google

Whilst the people I dealt with were very nice I would not recommend this company. I ended up paying double what I would have paid elsewhere and achieved nowhere near the home report value. Their charges are very expensive and they charge for absolutely everything including sign board, photography, marketing fee, media package, being listed on the internet, etc. - all of this in addition to their high commission rates. Fair enough if this was justified by the end result but alas no. Very disappointed and not worth the money in my opinion. The only time they seemed to get motivated was to make sure they got paid from the sale proceeds.

James · 17 January 2017

Agent replied

Hi James, We are really sorry to hear about your experience with us, customer satisfaction is extremely important to us and we will take your comments on board. Thanks

5/5

Google

I have had a very positive experience of selling my property through McEwan Fraser Legal. I have found all the individuals that I've dealt with to be helpful and courteous. The team of people dealing with my property have been effective and swift throughout the various stages of the selling process so that I have not needed to chase them up regarding tasks to be done. They have always been happy to patiently explain to me (a first-time seller) the steps of the process. In difficult financial circumstances I have needed to sell swiftly and I am very happy with the result in my case: a swift sale for the price of the home report valuation. On the basis of my experience I would unhesitatingly recommend this company to others. Mr Dominic Hooper

Domhooper · 17 January 2017

Agent replied

Hi Dominic, Thank you for your review. Great you had a very positive experience with McEwan Fraser Legal.

5/5

Google

Super service. Yes, more expensive, but they were on it from the very first contact. No let up. And not in a pushy way. Constant communication, efficient, friendly and although a big company I felt as though they were working for me. No pressure to take any old offer, in fact I felt they wanted to get me the best price for the flat. I know others still trying to sell properties and I don't think their service is anywhere near what I received. Well worth the money.

Sheena · 17 January 2017

Agent replied

Hi Sheena, thanks for your lovely feedback and glad the team got you the best price for your flat :)

5/5

Google

We changed from another solicitor to McEwan Fraser, after our house being on the market for sometime . We were not disappointed. The difference between McEwan Fraser and other estate agents is their proactivity in marketing the property. They have professional photographers, they are always looking for new ways to advertise and reassuringly, keep in regular contact, without the need for chasing up. Hayley, our link person was fabulous. She was quick to respond to requests and worked hard when the house was taking time to sell. Within a few months of changing estate agent we sold the house! I would highly recommend them and their staff!

Ruth · 17 January 2017

Agent replied

Hi Ruth, thank you for taking the time to write such a lovely review. We're glad you had a great experience with McEwan Fraser Legal :)

5/5

Google

You get what you pay for! After being for sale with a well known high street estate agent for seven months with only two viewings, MFL have done a fantastic job with a difficult property, selling after six weeks. I have to say the service right from the start has been fantastic, from Jay, though to Lewis and Haley, we have been kept well informed at every stage, something that was sorely missing from the other agent. Their proactive attitude to marketing the property has been very welcome. We look forward to the sale completing as straightforwardly as the rest so far. Thank you MFL . Agnes Davidson

Agnes · 17 January 2017

Agent replied

Really pleased with the results! Thank you Agnes for the review.

5/5

Google

I would like to thank MFL for all their hard work and support whilst selling my mothers house. Right from the start I found them to be responsive and efficient. Omar Sophie and Marcus have all been extremely helpful keeping me well informed at all times of how things were progressing. The only gripe I had was right at the start when the particulars were being produced. The spelling and grammar left a lot to be desired, this said it was easily corrected and in the end we had quality particulars. All in all a job well done and we actually completed a day early. I would have no problem in recommending MFL

Rhona · 17 January 2017

Agent replied

Thank you for recommending MFL. I will pass your praise to the team.

5/5

Google

From the moment my wife and I first contacted McEwan Fraser we felt we were going to be treated as valued clients and, throughout the rapid and highly efficient process of the selling of our property and the purchase of a new home, we have continued to feel the same way. The company has communicated with us quite superbly, with absolutely nothing ever being too much trouble, and it has always been extremely straightforward to discuss our questions or concerns on the telephone, or in person, at all times of the day or evening because all steps of the process are handled by one very closely coordinated team of able, helpful and caring professionals. Customer service is at the heart of McEwan Fraser and we have been very grateful beneficiaries of its mantra. Every single member of staff with whom we have communicated, no matter his or her role, has inspired confidence and has made us feel that we mattered to the company , however we would wish to pay special tribute to Scott Cameron and Ivan Ralph and and , in particular, to Anne MacIntosh, all of whom are, quite simply, an absolute credit to the company and to their own professions. If you are seeking to make the daunting process of selling and/or buying property as straightforward and as"painless" as possible, and would like to feel supported every step of the way by professionals who take great pride in providing reassuring, supportive and highly efficient service, then we would recommend that you contact McEwan Fraser and benefit from its team's proactivity, its commitment and its willingness to do everything possible to ensure your property search or sale is sensitively , creatively, rapidly and successfully handled.

Douglas · 17 January 2017

Agent replied

Hi Douglas, Thank you for leaving us a such a lovely review and for taking the time to provide us with your feedback. We are delighted that we were able to help you achieve a successful sale for you. We will make sure the team sees your kind words. Hope you're enjoying your new home :)

5/5

Google

We moved to McEwan Fraser as the previous agent was pretty poor we have received a great service from our contact Peter Moore he kept us informed of progress by phone and email and any thing that we discussed about selling our property was acted upon and also any advice from them as sellers in a difficult market was very useful.The schedule was first class and also our personal page with all information was really informative many thanks to all the people involved and would recommend to anyone thinking of selling a property

Andrew · 17 January 2017

Agent replied

Hi Andrew,thank you for your review, I will inform Peter about your lovely comments.

5/5

Google

From our first introduction to the company via Ken Meisak, we were very impressed by the professionalism, personalisation and integrity of McEwan Fraser. This impression carried on throughout our further and many dealings with the company from Craig our photographer, Jackie Lyall, the lead on our house sale together with her colleagues through to Ivan at the Legal Department. We were kept fully informed and up to date on any and all movement with our house sale by this professional and friendly staff, for whom, nothing was any trouble. This bespoke service put us in control of what can be a very daunting experience and the patience and willingness of staff to lead us through every step of the way proved priceless. The prompt service, speed of replies/enquiries and step by step information; all followed up by email was a winning combination and we cannot praise McEwan Fraser highly enough. In all our dealings with organisations, we have never experienced these standard of excellence across the board - what a winning combination and one we would gladly recommend to anyone looking to sell their house. Our sincere gratitude. Ellen and Charles Napier

Charles · 17 January 2017

Agent replied

Hi Ellen and Charles. Thank you for taking the time to write such a lovely review. Really happy with the results and I will pass the praises to the team.

5/5

Google

Agnieszka and Chris were both very helpful and made the process easy. Would highly recommend their conveyancing services.

Harry · 12 March 2022

Agent replied

Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients. I will pass on your kind words to Agnieszka, and the team.

5/5

Google

Extremely happy with the service. Very professional and keeps customers adequately informed. Whole team was very good particularly Janine in marketing for her excellent service. Would certainly recommend McEwan Fraser..

Mandeep · 17 January 2018

Agent replied

Hi Mandeep, thank you for your review and I'm glad you had a good experience.

5/5

Google

Kenny has been fantastic, so helpful and really quick responses to questions

Emma · 13 October 2022

Agent replied

Hi Emma, thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated and allows us to continually monitor and improve the service we provide to our clients. I will pass on your comments to Kenny and the team.

5/5

Google

I really can't say how professional and helpful the team at McEwan Fraser were earlier this year. A heartfelt amount of gratitude to Ken who helped navigate a painfully difficult period getting my property onto the market for sale. Please do not bother looking elsewhere for a solicitor if you need one. I can't recommend them enough!

Tahir · 14 December 2024

5/5

Google

Excellent, responsive and professional firm. We will use them again. Particular thanks to Lenka and Rae.

Sarah · 12 March 2022

Agent replied

Hi Sarah, thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated and allows us to continually monitor and improve the service we provide to our clients. I will pass on your kind words to Lenka and the team.

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Questions about McEwan Fraser Legal Edinburgh

Has McEwan Fraser Legal won any awards?

Yes. McEwan Fraser Legal won Trusted Agent in The Trusted Agent 2026 awards. It also won Silver for Employer of the Year and Silver for Regional Agency of the Year, Scotland at The Negotiator Awards 2019, and 7 other industry awards since 2015.

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