5/5
GoogleMassive thanks to Susan who looked after us selling one property and buying another. Your clear advice really helped us navigate the whole lot confidently.
Trusted Agent profile
McDougall McQueen reviews
★★★★★
149 reviews across 3 platforms
103-105 Bruntsfield Place, Edinburgh EH10 4EQ
McDougall McQueen's Edinburgh office at 103-105 Bruntsfield Place is rated 4.5 out of 5 across 149 reviews on three platforms, including 130 Google reviews rated 4.6. The 9 Facebook and 10 Trustpilot counts are for the whole business. Checked 9 October 2026.
130
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
10
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
GoogleProfessional, detailed and very personable. I bought a house and McD & McQ were my solicitor. The service was great, the fees were all explained very clearly and how the LBTT would change with each property on which I noted interest. All emails were answered and on occasion when I did not understand the legalese, my telephone calls were returned and an explanation given. Very good service and I would happily use them again.
5/5
GoogleExcellent service, from house seeking and offer phases to final missives. Julia and Shannon were really kind and helpful throughout all the process. Would recommend!
5/5
GoogleFrom the initial visit to discuss selling house to completion day McDougall McQueen has given us excellent service. Friendly but extremely professional. Reassuring and positive. Information given is clear, instructive and they have answered any questions that arose. Highly recommend and very grateful to all the staff along the way.
5/5
FacebookWould definitely recommend! From selling our home, to purchasing our new place, the whole team have gone above and beyond any expectation I had! Thank you all so much (Lisa, Alasdair, Lauren, Rhona and Kim)for all your hard work and efforts, you have all been a dream to work with!
Agent replied · 23 October 2025
Thanks Kerry, we’ve loved working with you!
5/5
TrustpilotAbsolutely first class service from…
Absolutely first class service from Andrea to Susan and everyone else who worked tirelessly to achieve this sale. Their professionalism shone through and I will definitely use them again.
5/5
FacebookI am blown away by the outstanding service from start to finish . Both Sylvia and Susan are an asset to your company. I will be recommending them to all my friends and family . Exceptional Thank you so much .
5/5
GoogleShannon was very professional and helpful throughout the whole process of selling our late mother’s property. Highly recommended.
5/5
GoogleWould highly recommend. Very smooth professional transaction. Bobby was great, as usual and so was Olivia.
5/5
GoogleHighly recommended. Very efficient service and communication. Bobby, Shannon and Julia were brilliant, very helpful and professional throughout!
5/5
GoogleI highly recommend McDougall McQueen, they have been absolutely amazing throughout my sale, this is one of the most stressful things to do but with experts like Susan & Sylvia to guide you I promise it’s painless, I was kept up to date the whole process never once had to chase anyone for updates Well done all at McDougall McQueen ⭐️⭐️⭐️⭐️⭐️ five stars from me
5/5
GoogleWe have used McDougall McQueen for all our property purchases and every time their service was excellent. Our latest flat purchase was more complicated than anticipated but solicitor Susan Oates guided us through the process, made sure we were kept informed at all times, and looked after our interests. Deserves five-star rating!
5/5
GoogleGreat service by Elizabeth Macnab and Shannon, Thank you!
5/5
TrustpilotGreat service.
We used this firm for the purchase of our STL property in Edinburgh.
5/5
GoogleI've been so impressed by the timely and professional service provided by McDougall McQueen in the sale of my property. They have kept me informed at each stage of the sale making me feel at ease with the process. Thank you!
5/5
GoogleRight from the first meeting with Angela, Property Valuation Manager, through to Caroline the Property Sales Negotiator and on to Mary McQueen herself managing and controlling all of the legalities, you are in totally safe and highly professional hands! We found their service to be first class, not even the slightest hitch to highlight and all of this in the context of a sale pipeline that started just a few days before lockdown! Impressive customer service? Absolutely - and then some! Great communication along every single step of the way, we have sold a number of properties over the years and we have not had service like this before!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe’ve recently sold our flat and it was a complicated process, but our solicitor, Susan Oates, was absolutely brilliant every step of the way. She was very swift to respond to any queries or issues and kept us fully informed. We cannot recommend her highly enough!
5/5
GoogleFriendly, reassuring, calm and professional. The McDougall McQueen team bring all these qualities when working on your behalf. Thank you to every one of them who did their bit in closing the sale on my property.
5/5
GoogleWe used these solicitors for moving property. They were very swift, efficient, good communication, upheld their word achieving quick completion date and fairly priced. Would use again, thank you!
5/5
GoogleWould highly recommend the use of McDougal McQueen, specifically Andrea, Angela and Lisa from the marketing team and Bobby for handling the conveyancing. From the production of a professional presentation right through to completion we were kept informed at all stages and they were readily approachable for advice and guidance.
5/5
GoogleExcellent service from the team at Bruntsfield Place from initial contacts through viewings to the legal side. All questions dealt with promptly and efficiently with great team working together to give us confidence in the whole process.
5/5
GoogleExcellent service from start to finish. Stress free process and continually updated by staff. The final conveyancing was very professionally completed. My normal solicitor was too busy to arrange the sale for me and he recommended McDougall McQueen. Overall a highly professional service from start to finish.
5/5
GoogleThe whole team at McDougall McQueen were excellent when guiding us throughout our recent house sale and purchase. I cannot recommend them highly enough. Always on hand to answer any queries and offer advice.
5/5
GoogleGreat service, nice snd easy. Kept me up to date with everything and very friendly in person too. Would recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about McDougall McQueen
How many reviews does McDougall McQueen have?
McDougall McQueen's Edinburgh office has 149 reviews across three platforms: 130 on Google, 9 on Facebook (across the whole business), 10 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is McDougall McQueen's rating?
McDougall McQueen is rated 4.5 out of 5 across all 149 reviews, and 4.6 out of 5 on Google from 130 reviews, checked 9 October 2026.
Where is McDougall McQueen's Edinburgh office?
McDougall McQueen, 103-105 Bruntsfield Place, Edinburgh EH10 4EQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.