5/5
GoogleExcellent experience, fantastic service, highly recommends
Agent replied · 26 August 2024
Dear Theo, Many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
Trusted Agent profile
Gilson Gray LLP Edinburgh reviews
★★★★★
588 reviews across 2 platforms
29 Rutland Square, Edinburgh, EH39 4AG
Gilson Gray LLP's Edinburgh office at 29 Rutland Square is rated 3.2 out of 5 across 588 reviews on two platforms, including 128 Google reviews rated 3.7.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google1/5
GoogleExtremely poor communication with lettings, seemingly unable or unwilling to return phone calls and messages for some reason.
1/5
TrustpilotWorst company I have had to deal with
Worst company I have had to deal with. If you are selling your home go elsewhere. Passed from one paralegal to another and lose paperwork don’t call you back etc. etc etc
5/5
Trustpilotamazing work
Agent replied · 23 September 2026
Thank you, Romany, for your kind feedback! We’re so pleased you had a positive experience with Gilson Gray. Best wishes, Gilson Gray
1/5
TrustpilotAvoid
Never answer the phone, starting to wonder if they even care about their customers.
1/5
TrustpilotAbsolute shambles
Absolute shambles. Horrendous communication, have to ask repeatedly for updates and then be told they have somehow lost basic information. Never ever again. Nightmare They don't even seem bothered, it must be easy money
5/5
TrustpilotGreat results in a very reasonable time frame
Great service by the whole team from start to finish. Would recommend this company anytime.
1/5
TrustpilotAvoid
Terrible solicitor avoid if you don’t want to waste your money
5/5
TrustpilotPerfectly smooth
Prompt communication and a respectful attitude. Flexibility. assurance. Thanks
5/5
TrustpilotSales of properties
Dealt with two property sales for me.Great staff always helpful
5/5
TrustpilotExcellent work
Excellent work Thank you for all your help
2/5
GoogleI emailed, phoned, left message and did all that again before they got back to me. It was like nobody was steering the ship
1/5
TrustpilotI’ve not had to use a law firm in the…
I’ve not had to use a law firm in the past. Is it standard for emails and calls to go unanswered?
1/5
TrustpilotTerrible service
Terrible service. Severly overpriced.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
TrustpilotVery fast and efficient service.
Rating only, no written review.
Agent replied · 26 December 2024
Thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.
1/5
TrustpilotAbsolute garbage company.
Rating only, no written review.
Agent replied · 26 December 2024
We appreciate your feedback and apologise for the frustration you are feeling. We have passed your comments to Lisa Jackson (Head of Operations). If you would like to discuss your concerns further, please contact complaintsengland@gilsongray.com. Thank you for helping us improve our services.
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
We are so grateful for your kind words and 5* review! We’ll let our team know and thank you again for taking the time to share your feedback.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Dear Anna, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Dear Zeppy, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gilson Gray LLP Edinburgh
How many reviews does Gilson Gray LLP Edinburgh have?
Gilson Gray LLP's Edinburgh office has 588 reviews across two platforms: 128 on Google, 460 on Trustpilot (across the whole business).
What is Gilson Gray LLP Edinburgh's rating?
Gilson Gray LLP Edinburgh is rated 3.2 out of 5 across all 588 reviews, and 3.7 out of 5 on Google from 128 reviews.
Where is Gilson Gray LLP's Edinburgh office?
Gilson Gray LLP Edinburgh, 29 Rutland Square, Edinburgh, EH39 4AG.
