5/5
TrustpilotIt was great that you managed to get a…
It was great that you managed to get a tenant in place so quickly
Agent replied · 12 June 2024
Hi, thanks for the great feedback.
Trusted Agent profile · Edinburgh
DJ Alexander Edinburgh reviews
★★★★★
1,609 reviews across 2 platforms
1 Wemyss Place, Edinburgh, EH3 6DH
DJ Alexander's office in Edinburgh, at 1 Wemyss Place, is rated 4.4 out of 5 across 1,609 reviews on two platforms, including 85 Google reviews rated 3.8.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHi, Thanks for your wonderful support you are always approachable
Hi,THanks for your wonderful support.
Agent replied · 12 June 2024
Hi, Thanks for the great feedback. I will make sure to pass this onto the team. Kind regards, Richard Tierney
5/5
TrustpilotThanks Mr Ahmad Alsheikh for your…
Thanks Mr Ahmad Alsheikh for your excellent service,
Agent replied · 12 June 2024
Hi, thanks for the great review. I will make sure to pass this feedback on to Ahmad.
5/5
TrustpilotResponsive maintenance team
Norman MacLean has been really responsive and helpful whenever we've called to get issues with the flat we're renting fixed. He always does his best to keep the fairly complex works done as soon as possible.
5/5
TrustpilotAmazing service
Amazing service, first class communication and our flat was let within a week. Can’t recommend them enough.
Agent replied · 12 June 2024
Hi Nicola, thanks for the great review!
5/5
TrustpilotFixing lights
Responsive service from Dale Barr regarding getting someoke to fix internal and external lighting to a high standard.
Agent replied · 12 June 2024
Hi Frederick, thank you for the great review!
1/5
TrustpilotTerrible people
Terrible people, terrible service
Agent replied · 12 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotSatisfactory
I am quite satisfied with your services and will always be will to introduce others to you..
Agent replied · 12 June 2024
Hi, thank you for the great review!
1/5
GoogleShould be zero stars... Useless can't even handle simple bank transfers. I've been in my flat for over 2 years, the rent is payed the same day every …
1/5
TrustpilotShocking company when you come to your…
Shocking company when you come to your end of lease, they make big business out of ripping people off with extraordinary fees to clean after you clean and their whole objective is to keep the deposits Old school methods, clearly the manager of that department gets a big bonus
5/5
TrustpilotBest experience of viewing
Best experience of viewing, throughout information about the flat we got from Property manager Donna Baird.
Agent replied · 12 June 2024
Hi Nandlal, thank you for the great review!
5/5
TrustpilotDJ is my letting agent and delighted…
DJ is my letting agent and delighted with the response and service that they are offering.Helped coordinate several matters with my landlord on time and very prompt, including a tenancy extension recently.
5/5
TrustpilotGreat support for end of tenancy notice
They have been very professional and helpful during our end of tenancy formalities. They made it smooth process with Landlord and helped us to extend our end date under some unforeseen circumstances.
5/5
TrustpilotSo helpful!
I had a call with Amber and she was so lovely and patient with me (I asked about a long list of properties!) She was very helpful, glad I had her to ask questions to
1/5
TrustpilotFixflo
My bathroom hasn't been working since the 17th of May.I've created the fixflo emergency, but still 0 news on when it's going to be corrected.
1/5
TrustpilotUseless
Useless. Looking at two properties to rent. Haven't heard anything from them despite emails ,phone calls and leaving a message with them. I cannot understand why anybody who wanted to rent their property out would go to this company.
5/5
TrustpilotWe are early in the process but I have…
We are early in the process but I have been very impressed so far with the prompt and helpful service from Angus Fisher. The phone was answered immediately and his email responses have been very timeous and appreciated
1/5
GoogleRandomly change viewing times twice, then cancelled the viewing completely. Rental crisis is on & the rental companies treat you like Sub-Humans 👍🏻 …
5/5
TrustpilotViewing enquiries
I have spoken to Georgia and she was such a gem. Very sweet personality and she was super patient. She gave me time and she understood my problems. She has great potentials.
5/5
TrustpilotExcellent and speedy service despite…
Excellent and speedy service despite the very serious national crisis.
Agent replied · 12 June 2024
Hi Simon, thank you for the great review!
5/5
TrustpilotColin had been incredibly friendly
Colin had been incredibly friendly, helpful and informative! Excellent service.
Agent replied · 12 June 2024
Hi Christopher, thank you for the great review!
1/5
TrustpilotExcellent customer service
Excellent customer service. Very pleasant bad informative on the phone.
Agent replied · 12 June 2024
Hi Cat, thank you for the great review!
5/5
Trustpilotimran iqbal was a big help when i had…
imran iqbal was a big help when i had issues with the shower.
5/5
TrustpilotTalk to Harry - great support and advice!
Going through the challenging process of finding a new home to rent in Edinburgh. Found Harry Gibson to be super supportive and informative today. Keep up the 5 STAR treatment....
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about DJ Alexander Edinburgh
How many reviews does DJ Alexander Edinburgh have?
DJ Alexander's Edinburgh office has 1,609 reviews across two platforms: 85 on Google, 1,524 on Trustpilot (across the whole business).
What is DJ Alexander Edinburgh's rating?
DJ Alexander Edinburgh is rated 4.4 out of 5 across all 1,609 reviews, and 3.8 out of 5 on Google from 85 reviews.
Where is DJ Alexander's Edinburgh office?
DJ Alexander Edinburgh, 1 Wemyss Place, Edinburgh, EH3 6DH.
