Trusted Agent profile · Edinburgh
★★★★★
1,649 reviews across 2 platforms
1 Wemyss Place, Edinburgh, EH3 6DH
Part of DJ Alexander, see every office.
DJ Alexander's office in Edinburgh, at 1 Wemyss Place, is rated 4.4 out of 5 across 1,649 reviews on two platforms, including 115 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
Trustpilotfantastic!
Hey, I must say, the service was absolutely fantastic! They were incredibly quick and exceptionally helpful. They went above and beyond to fulfill my request in record time. I'm genuinely impressed and deeply grateful for their outstanding assistance.
Thanks for the great review. We will pass this onto the team.
5/5
TrustpilotRecently had an inspection by…
Recently had an inspection by Gemma-Louise for our DJ Alexander flat. She was super lovely and very helpful in asking us about any faults in the flat.
Thank you, Kate, for this excellent review. We will pass this onto Gemma-Louise and the Team.
1/5
TrustpilotLetting
Letting: overpriced sub par accommodation D J Alexander is the place to go.
Dear John, Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have. Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist. Kind regards, DJ Alexander Customer Service
5/5
TrustpilotAn excellent experience
As a Landlord, DJAlexander have been a pleasure to deal with. A professional and friendly team right through the whole process.I would definitely recommend them to anyone.
Thank you, Steve, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotScott
Scott met me to handover keys and do a check in. He was extremely helpful and professional. Thankyou Scott.
Thank you, Susanne, for this excellent review. We will pass this onto Scott and the Team.
5/5
TrustpilotFast and very helpful
Great, helpful people at each stage. Alistair Scott was my agent, he was very receptive to what I wanted, got me a place I liked really quickly and was super helpful throughout the process.
5/5
TrustpilotI rented from DJ Alexandra
I had the pleasure of renting a property from DJ Alexandra and I must say that the entire process was seamless. Additionally, I received great assistance from the property manager, Francis Alberts, who was very helpful throughout the entire process.
Thanks for the great review and we are happy to help. I will make sure to pass this back onto the team
5/5
TrustpilotMark
Mark is one of the agents, he is very polite, helpful and showed consideration.This company is very professional and I liked getting house through them
5/5
TrustpilotBest place to find a home at DJ Alexander
This is the great place to find a home. It helped me a lot with TenantApp to book my all viewing and reminder. This was a great experience to find a home with DJ Alexander during this crises time.Thanks a lot DJ Alexander Team
Hi, thanks for the great feedback. I will make sure to pass this onto the team.
5/5
TrustpilotWe have used DJ Alexander for both…
We have used DJ Alexander for both buying and selling property and found them to be very professional and efficient. In particular, Catherine Bruce provided us with excellent service and her knowledge and expertise of the property market combined with her positive attitude and proactive approach makes her a pleasure to deal with.
Hi Robert, thanks for taking the time to post this comment and thanks for the great feedback. I will make sure we pass this onto Catherine.
1/5
TrustpilotStay clear
Got to be by far one of the worst experiences of property management anyone could ever have. Incredibly unhelpful, poor service all round! Would strongly advise anyone to stay away.
Dear Bill,Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have.Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist.Kind regards,DJ Alexander Customer Service
5/5
TrustpilotIt was nice meeting Georgia Torrice
It was nice meeting Georgia Torrice. She has been really helpful in giving the guidance we need to rent an accommodation. Her prompt response to our mails is very commendable. If you get stuck please turn to Georgia.
Thanks for the great feedback. I will make sure to pass this onto the team.
5/5
TrustpilotGreat experience!
I had Cara Jenkins helping me get everything organized to sign my lease. She was amazing! She was so efficient in responding and always there if I had any questions or needed help with something. Overall, it was a great experience!
Hi, Thanks for the great feedback. I will make sure to pass this onto the team. Kind regards, Richard Tierney
1/5
TrustpilotLandlords beware...
Terrible experience and service for landlords, would not recommend to anyone thinking of using this company to trust your property to. Chasing for months, not returning calls or emails. Have caused so much extra stress, to extent that now need to find a new agency.
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
1/5
TrustpilotTerrible service advice not rent d j…
Terrible service advice not rent d j Alexander worse agent edinburgh landland especially scammer rude not helpful please don't use agent edinburgh Scotland
Dear Claudia, Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have. Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist. Kind regards, DJ Alexander Customer Service
5/5
TrustpilotHad a call this morning regarding a…
Had a call this morning regarding a rental property, Amber Moyes was brilliant, very helpful and knowledgeable . Polite and attention to detail was excellent. Kind regards Mark A Grogan
5/5
TrustpilotGreat experience
Great experience so far, very well-organized viewings and the tenancy process.Had a viewing recently with Gemma-Louise, everything was great, despite that flat saw better times.
Thank you, Vitalii, for this excellent review. We will pass this onto Gemma-Louise.
5/5
TrustpilotVery good comms
Really helpful flagging up of legally required work at a rental property and prompt liaison with tenant over access for the tradesman. Thank you.
Thank you for this excellent review. We will pass this onto the Team.
5/5
TrustpilotGood experience communicating with…
Good experience communicating with Gemma-Louise Mavor. Whilst we’d identified some issues when moving out, she responded promptly, helpfully and professionally.
Thank you, James, for this excellent review. We will pass this onto Gemma-Louise and the Team.
5/5
TrustpilotI have been a landlord from 2028
5/5
TrustpilotThe company’s agents are friendly and…
The company’s agents are friendly and very helpful. The application and referencing process is relatively quick and easy to follow.
Thank you, Kallum, for this excellent review. We will pass this onto the Team.
1/5
TrustpilotHorrible agent not recommend one based…
Horrible agent not recommend one based Edinburgh Scotland DJ ALEXANDER advise people not go rent from them horrible atttude stinky rude
Dear Claudia, Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have. Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist. Kind regards, DJ Alexander Customer Service
5/5
TrustpilotGreat support by Ben Nicholson
Great support by Ben Nicholson - Property Relationship Manager
Thank you, Sanmitra, for this excellent review. We will pass this onto Ben and the Team.
5/5
TrustpilotInspection review
Gemma-Louise at DJ Alexander carried out an inspection at my flat recently. She is very friendly and the process is professional.
Thank you, Yuhua, for this excellent review. We will pass this onto Gemma-Louise and the Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
