Trusted Agent profile · Edinburgh

Dandara East Scotland Edinburgh reviews

4.8

★★★★★ Excellent

1,583 reviews across 2 platforms

Kirkliston, Edinburgh, EH29 9GW

Part of Dandara East Scotland, see every office.

Dandara East Scotland's office in Edinburgh, at Kirkliston, is rated 4.8 out of 5 across 1,583 reviews on two platforms, including 13 Google reviews rated 4.8.

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4.8 / 5

13

Reviews on Google

This office

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1,570

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Trustpilot

Our move to our new home in Drayton

Our move to our new home in Drayton, Portsmouth was very good, minimal troubles. The Dandara sales staff at the site were very professional and gave us all the help we needed. Full marks to them. We are very happy in our new home, it is warm and comfortable with all we need. Well done Dandara.

Tim · 13 December 2021

Agent replied · 11 June 2024

Fantastic to hear how happy you are with your new Dandara home and that you received such great service. Thank you for taking the time to leave a review.

5/5

Trustpilot

The move in was so smooth and any…

The move in was so smooth and any issues were so easily resolved. Even after moving in any queries are answered efficiently. We have only had good experiences with Dandara. Especially Brendan and Samantha.

Aoibheann · 8 January 2024

Agent replied · 11 June 2024

Thank you for your great review, the team will be delighted with your comments.

5/5

Trustpilot

Outstanding Service- Property Maintenance

My balcony door got damaged by strong winds a few weeks back. I called Dandara and they were very swift in organising repairs through the property management company. I was particularly pleased that they kept me posted on developments until my door was fixed. Special mention to Terri and team for a fantastic job.

Rhodrick · 22 March 2022

Agent replied · 11 June 2024

Thank you, we're so pleased we were able to get that rectified for you.

5/5

Trustpilot

Dandara at Pinkhill

Gillian was very helpful and accommodating whenever we have asked for anything or popped into the development to check things out. We were shown all the things we needed to decide which property would suit us best.

Steve · 27 October 2023

Agent replied · 11 June 2024

We're so pleased to hear Gillian has been so helpful, thank you for taking the time to leave such a great review.

2/5

Trustpilot

Bad development

Not what we are looking for overcrowded and iver priced

Terry · 30 May 2026

Agent replied · 6 June 2026

We're sorry to hear our homes weren't the right fit for you. Thank you for visiting and taking the time to leave a review. We appreciate your feedback and wish you all the best in finding your new home.

5/5

Trustpilot

Dandara Jersey's Professional Rentals Property Department

During my recent review of Dandara Lettings Jersey, I was particularly remiss in failing to mention and sing the praises of Samantha Patocka, Rentals Property Inspector, who has provided me and my tenants with excellent, essential. professional service for many years. She provides regular inspections of the properties, organises essential statutory electrical testing and certification, attends to all maintenance problems and organises annual maintenance for the windows, doors, fan filters and hot water cylinder. Both landlords and tenants are blessed to enjoy the dedicated and professional services that Samantha provides year in year out. Thank you.

Geoffrey · 15 February 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave such a great review about Samantha. We're pleased you're happy with the service the team provides.

1/5

Trustpilot

Half completed jobs and broken promises

In terms of the house build we are satisfied just.. .. However the surrounding areas of the estate have been left and uncompleted at the Buntingford keepers chase Estate. We have a park that is unsafe for children to use. When I mean park I actually mean a pile of mud that they have plunked a slide on top of.Other areas that have just not been completed around the estate not to mention the front of the estate where they have grassed half the entrance and left the rest as weeds. Many things were promised such as noise barriers which was part of the planning application but yet they have somehow managed to wangle their way out of that too.Whenever you try to call customer service it's oh I will look into that and nothing never gets done. Quite frankly regretting the decision to move into a dandara property if my children can't even play safely outside the front of their house.

Paige · 13 February 2024

Agent replied · 11 June 2024

Thank you for your review. We value all feedback but are sorry to hear that you're not happy with the surrounding areas. The public area (LAP, local area of play) was implemented in line with the approved planning drawings and signed off post installation by a third party accredited company. The external areas on phase one are maintained by Premier Estates, however a number of areas could not be completed until the compound area had been vacated. Now that they have vacated we are liaising with the groundworker to schedule in the completion of all outstanding on site works with a view to start works in the Spring.We remain committed to delivering and installing the acoustic fencing as soon as agreement can be reached with Hertfordshire Highways in terms of the position and specification of fencing that they will accept, this is due to the fact that fencing is to be erected on highway land and as such cannot be completed without highways consent. Monthly meetings are scheduled with highways to encourage them to resolve this issue as quickly as possible.

4/5

Trustpilot

Take it with a pinch of salt

I absolutely loved working for Dandara & pay was good. I was a welfare officer on site maintaining toilets, kitchen, canteen, dry room etc......only down fall was site manager was full of promises stating I'd have a Job here for the next 8 years as building over 500 houses. Worked a week in hand to find out via text message it was my last day on site. I was absolutely devastated, I'm a loan parent & wasn't even given a weeks notice. I feel Dandara don't support with Mental health either even though they advertised this on they're site. I feel very let down. I even supplied heating for workmen as this wasn't supplied by Dandara. Workmen were very cold when they were on they're breaks. I'm utterly devastated as I met great people.

Laura · 26 November 2022

5/5

Trustpilot

THANK YOU The Sweetings development has finally…

The Sweetings development has finally become our new home after a frustrating and complicated sale with our previous house, taking over a year to resolve! My husband and I felt compelled to write this review because Emma and Andrew, both sales advisors for Dandara, were exceptional in their care from the beginning process right up to our completion to be honest! They were both extremely supportive, kept in constant contact and could not do enough to make sure our experience was as pleasurable and stress free as possible! Thank you both so much for your professionalism. It was a pleasure having you there for us through it all. Jackie and Philip

Jacqueline · 9 February 2024

Agent replied · 11 June 2024

We're delighted to hear you've secured your new Dandara home, especially after a long journey getting there! Emma and Andrew will be thrilled with your comments; thank you.

5/5

Trustpilot

Lauren from Eskbank was absolutely…

Lauren from Eskbank was absolutely brilliant at giving us all the details we require and showing us round the Canna show home. She is definitely an asset to the team and her knowledge is unmatched.

Eoin · 3 December 2023

Agent replied · 11 June 2024

Thank you so much for leaving such a wonderful review, Lauren will be delighted with your comments.

5/5

Trustpilot

Really impressed with this company

Really impressed with this company. I visited Saxon Park and the team could not be more helpful!

Louise · 3 November 2024

Agent replied · 10 June 2024

We're so pleased to hear that. Thank you for taking the time to leave such a fantastic review.

5/5

Trustpilot

Elliot was great

Elliot was great, he helped us with all our queries, we came away feeling positive and well informed.

Nerdyboo · 18 October 2024

Agent replied · 23 October 2024

That's great news, thank you for leaving such great feedback about Elliot, we're glad you had such a positive experience.

5/5

Trustpilot

Amazing agency

I rented a westmount apartment with Dandara. Terri and Brendan were always polite, efficient and helpful. I have rented properties with agencies but the team at Dandara made the move in / out process as smooth as possible, providing references for my future landlord. They were also attentive for the duration of my tennancy.

Amara · 20 February 2022

Agent replied · 11 June 2024

Thank you so much for your great review, the team will be thrilled with your feedback.

5/5

Trustpilot

Knowledgeable, friendly and helpful

Elliot was very friendly, knowledgeable about the houses and could answer our questions. We felt in good hands.

Barry · 17 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, we're delighted you had a great experience.

5/5

Trustpilot

Excellent help in our choice of home by Susan in Aberdeen

We have reserved a home on the Dandara Grange development in Aberdeen. We first met with Susan Gordon who spent a lot of valuable time with us to help understand what houses were available in our preferred site location and go through the detail of finishes that are available and what incentives Dandara were offering. She is friendly and professional and has shown great patience in answering our many questions and helped so much in making the choice of our future home. Susan has kept in touch throughout the whole process and encouraged us to visit the show home regularly to ensure we are happy with our choices and updated with the status of the build.

Jerry · 4 February 2024

Agent replied · 11 June 2024

That's great to hear, thank you for taking the time to leave such a great review about Susan. We hope you enjoy your new Dandara home.

4/5

Trustpilot

Great team

Brendan, Terri and the team are always very helpful and are very proactive!

Jayne · 22 December 2025

5/5

Trustpilot

Isle of Man, Ballasalla

Isle of Man, Ballasalla.Myself and my wife and the absolute pleasure of meeting Helen Quayle at the Ballasalla show house, it was a stunningly furnished home and Helen could not have been more helpful if she tried, she was knowledgeable and (importantly to us) kind, she actually took the time to understand why we were moving over to the Isle of Man and what we were looking for. Couldn't recommend her more highly, we hope everyone on the island is as friendly as she is.

Darren · 1 February 2024

Agent replied · 11 June 2024

Thank you for leaving such a great review, we're delighted you've had such a great experience.

5/5

Trustpilot

The Meadows

The Meadows, Wymeswold, Leicestershire We are currently in the process of purchasing a property at the above mentioned development.Bradley at the on site sales team has been assisting and supporting us with the process. We are so impressed with his knowledge and expertise. He is understanding, friendly and helpful. Bradley has given us sound advice on every level. He is patient, accommodating, approachable and we feel that he truly cares about you as a customer. We feel truly blessed and lucky to have found our property with Dandara. We have been kept well informed throughout our journey to date and feel confident in our decision to relocate.Bradley provides outstanding service and is a credit to the company.

Richard · 1 February 2024

Agent replied · 11 June 2024

Thank you for leaving such a great review, Bradley will be delighted with your feedback. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Excellent

The entire process was made simple and fast from arranging a viewing to getting the keys whilst being supported throughout. Thanks to Brendan and Terri for all your help.

Ailsa · 3 April 2024

Agent replied · 11 June 2024

Thank you for your great review!

5/5

Trustpilot

Excellent Staff - Very Welcoming and Informative!

The team at Saxon Park particularly Kelly were so lovely and welcoming! So knowledgeable and informative! Was able to answer all questions and queries! Would highly recommend :)

Jodie · 22 April 2024

Agent replied · 11 June 2024

Thank you so much for a great review!

5/5

Trustpilot

Dandara, Saxon Park, Biddenham

Having looked at several other new-builds in the area, in early 2023 we viewed and were very impressed by the show homes at Saxon Park, Biddenham. Jo and Kelly couldn’t have been more welcoming or helpful and all the staff within the Sales Office are a credit to Dandara. Having made the decision to buy a home on this development, we received regular updates from Jo and Kelly, which included photographs of the build as it progressed (I would also add that the Solicitors who Dandara recommended handled both our sale and purchase very efficiently).We completed our purchase in August. The finish of our new home was little short of perfect in every respect and the site staff who we were introduced to were completely professional and very accommodating. A couple of minor snags that were eventually apparent were dealt with promptly and we have been impressed by the courteous efficiency of all the site staff and contractors who we’ve come into contact with.We have no hesitation recommending Dandara’s Saxon Park development to anyone seeking a home in this area. We continue to see Jo and Kelly from time to time and they’re always keen to ensure that we are continuing to enjoy life here.

Tim · 29 January 2024

Agent replied · 11 June 2024

Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Saxon Park Biddenham

I am currently in the process of buying a property at Saxon Park Biddenham. I have been very impressed with the service that I have received from all the staff at the site. They are always available to answer my questions and to offer me advice. I have viewed a few houses on the site and the staff have allowed me the opportunity to pick the house that is right for me. They are all very patient and accommodating and obviously care about their customers and making sure that they are well looked after. I would definitely recommend this site to my friends and family. I am looking forward to moving into my new home soon.

Customer · 26 January 2024

Agent replied · 11 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the service provided by the team at Saxon Park. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

2/5

Trustpilot

Lucky I didn't give a 1 star

Lucky I didn't give a 1 star. We recently purchased a new build property from Dandara and as always they are very polite and welcoming. We reserved a property and we were all good. The issue started as soon as we got the keys. We were rushed in before Christmas and boy oh boy was it rushed. We walked into the house and it looked like it has been robbed. Doors didn't shut, draft coming through the french didn't shut/lock properly, hadn't been cleaned, damage to bits and bobs it looked like it still needed another few weeks of work. The reason for giving 2 stars and not 1 is because the site manager is really understanding and hasn't really fought back on issues that we have raised. He's a god send to be honest with the things you hear from other developments where they just blame you and say they won't fix stuff as it's your own fault etc. we got a professional snagger in and they found 130 snags. Yes some of them were minor paint etc but there were a few big issues that at the moment are in talks etc. The big issue at the moment are the exterior of the house but I won't go into detail and as we have only started living here for about a week our drive way is between 2 houses and the road that the drive way leads onto is narrower than a main single street road. This means to reverse in or out of the drive you need to do a 5 point shunt in order not to hit either house and mount the kerb opposite in order just to get in and out. We only have a smallish hatch back anything bigger would be a nightmare. I drive vans and flat beds for work and even I have the odd issue. I have mentioned this to Dandara but as it's been built and coming to end of development basically said it's not their problem. Even the ground workers that are still in the area have said it's tight and needs and extra 2 plus metres width on the road. This whole process has been ridiculous and we shouldn't of encountered this many problems. As Dandara aren't a builder they just get I think contactors in that are a bit slap dash and even fixing problems either makes it worse or doesn't even fix the issue. Would not recommend.

Sean · 25 January 2024

Agent replied · 11 June 2024

Thank you for your review. We value all feedback and we are, of course, disappointed to hear you’re not happy with certain elements of your new home. We understand that the site team are looking into this for you and will be in touch shortly with an update.

5/5

Trustpilot

Saxon Park

Saxon Park - we recently visited the development Saxon park in Bedford, The team Jo, Kelly & Rebecca were so helpful, it was a beautiful development, they really made us feel welcome and were very informative about Dandara, once we have sold our home we will be back!

Jane · 22 October 2022

Agent replied · 11 June 2024

Great to hear you're so happy with the team! Thank you for taking the time to leave a review, we hope to welcome you back soon.

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