Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTotally unacceptable service.... they don't answer phonecalls or email. And my flat was an absolute shambles when the tenants moved out - don't think reference checks were undertaken, and the flat had obviously not been inspected for a very long time.
Rachel · 2 January 2017
★★★★★ 1/5
GoogleAtrocious service - kept sending me messages as a tenant months after I had vacated a property - currently still awaiting a return of my deposit, extremely rude unhelpful staff (and said property was in atrocious, sub squatting conditions)
Florence · 2 January 2018
★★★★★ 4/5
GoogleVery professional and reliable throughout the period I was renting - although I never really had any problems while I was renting the property as it's kept in very good nick by the landlord
Davefalzon · 2 January 2017
★★★★★ 5/5
GoogleRented for over a year, really nice property. Unfortunately had to move as the landlord wanted to sell the flat. Got my deposit back in full a few weeks later. Would recommend
John · 2 January 2018
★★★★★ 1/5
allAgents"Very poor. Lack of any..."
Very poor. Lack of any urgency in everything they do. Poor service for tenants, poor service for Landlords. Ridiculous additional charges for poor quality repair work (if it gets done at all).
404 · 16 November 2010
★★★★★ 5/5
GoogleFriendly, quick to respond, good at resolving issues quickly. The best agency I’ve rented from in my 12 years living in EdinburghPositiveResponsiveness, Professionalism
Nina · 1 January 2021
★★★★★ 1/5
GoogleNightmare to get hold of when trying to book viewings. Worst communication of all the estate agents we booked through. Didn't turn up to bookings. Avoid.
Claire · 2 January 2020
★★★★★ 5/5
GoogleExtremely knowledgeable and helpful very friendly state agents and staff. I would recommend it a 100%
Marco · 1 January 2022
★★★★★ 1/5
GoogleThey canceled the viewing just with 2 hours before although the property has unavailable status with 2 or 3 days before. Very "professional".
Teodor · 2 January 2020
★★★★★ 1/5
allAgentsAfter being accepted, being
After being accepted, being turned down just before moving in!!! They asked a lot of documents, and then they offered the room to someone else!
Lucia · 2 August 2017
★★★★★ 5/5
GoogleFriendly and helpful staff.
Valerie · 1 January 2023
★★★★★ 1/5
GoogleAwful company. Moved in three weeks ago and still no hot water. Almost always unable to get in contact over the phone. Avoid.
Dom · 2 January 2018
★★★★★ 5/5
GoogleRating only, no written review.
Andy · 26 November 2025
★★★★★ 2/5
GoogleSupport chat representative couldn't answer any questions regarding a particular property.
SA · 1 January 2021
★★★★★ 5/5
GoogleRating only, no written review.
Anita · 5 August 2025
★★★★★ 4/5
GoogleRating only, no written review.
Mohamed · 4 August 2025
★★★★★ 5/5
GoogleGreat agency! After 6 years of renting I was refunded full deposit.
Piotr · 2 January 2017
★★★★★ 1/5
GoogleDo not deal. Awful letting agency, just read the reviews.
Israelson666 · 2 January 2017
★★★★★ 5/5
GoogleRating only, no written review.
Samtgcraig · 17 May 2025
★★★★★ 5/5
GoogleRating only, no written review.
Princy · 1 May 2025
★★★★★ 5/5
GoogleRating only, no written review.
Michelle · 15 March 2025
★★★★★ 5/5
GoogleRating only, no written review.
Catriona · 6 December 2024
★★★★★ 5/5
GoogleRating only, no written review.
Yoel · 9 June 2024
★★★★★ 5/5
GoogleRating only, no written review.
Aldo · 1 January 2024
Agent replied · 31 December 2024
Thank you for your review, Aldo!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.