Trusted Agent profile · Edinburgh
★★★★★
960 reviews across 2 platforms
168 Bruntsfield Place, Edinburgh, EH10 4ER
Part of Albany Lettings, see every office.
Albany Lettings's office in Edinburgh, at 168 Bruntsfield Place, is rated 4.9 out of 5 across 960 reviews on two platforms, including 957 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Albany Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleWe have been dealing with Meaghan who has been helping us move into our new flat. She has been an absolute joy to be deal with and is really helpful and responsive.
Thanks Elise! Delighted to hear of your experience with Meaghan and we look forward to helping you move into your new home at the end of the month.
5/5
GoogleA really friendly, professional agency that has great value properties on their books.
Many thanks Patrick
5/5
GoogleI recently rented a flat through ACE and they were absolutely wonderful. They were so quick to respond, clear and helpful from the start of the application process to the end, making my life so easy!
4/5
GoogleThe agent that showed me the property was very polite and answered all my questions.
Thank you for the feedback, we are happy to hear you found our agent polite!
5/5
GoogleAlbany Lettings have looked after our Edinburgh flat for over 20 years now. They have always provided an excellent, friendly, highly professional service. We would have no hesitation in recommending them to other landlords.
5/5
GoogleThe person that showed me around was open, friendly & informative. Exactly what you want from a realtor! It was a great experiencePositiveResponsiveness, Quality, Professionalism
Glad to hear you've had a positive experience Will.
5/5
GoogleHad a great viewing, the agent - Stephen, was very helpful, professional and informative. The communication from the agency has been very good so far.
Hi Bryony Thank you for your review. Ill pass your comments on to Stephen. -Daniel
5/5
GoogleAlbany Lettings have been professional and efficient to deal with. Meaghan in particularly has been brilliant. I'd been looking for a while before seeing a flat with Meaghan (which wasn't right) but she cared enough to recommend I look at the flat I'm now in. Emails are answered quickly in a polite and friendly manner making the whole process run smoothly.PositiveResponsiveness, Professionalism
5/5
GoogleTara has helped us make this transition to our new home easy specially in these difficult times. The handover back to Albany was speedily and smoothly facilitated . Thank you.PositiveResponsiveness, Professionalism
Thank you for your review Jacob! We're so pleased to hear of the smooth transition and wish you all the best in your new home.
5/5
GoogleIt was a very lovely experience with Albany Lettings. We met Holly for the viewing, she was warm and kind enough to guide us through the application process.
5/5
GoogleAlbany Lettings are a reliable organisation. Communication about the property was spot on. Shawn, the property Manager, was polite and professional. I would recommend their services anytime.
5/5
GoogleGreat company to deal with, staff all extremely helpful and great to work with
Thank you Jamie for the excellent review!
5/5
GoogleAlways responded positively to our needs as a flat, very friendly and efficient.PositiveResponsiveness, Professionalism
Thanks for taking the time to leave such a positive review Alex!
5/5
GoogleA lovely experience, all questions answered well. Friendly and inviting.
Thank you Cat!
5/5
GoogleHad two viewings performed by Jock Clement the other day. He was very friendly and able to answer all of our questions about the property. Thank you!
5/5
GoogleVery professional: responsive, thorough and fair
Delighted you think so James!
5/5
GoogleVery welcoming when viewing the property and quick to reply to any issues.
Thank you for the positive review! We are happy to hear you found the viewing agent to be welcoming
5/5
GoogleVery helpful in our moving process. Great agency to work with - Bethany and Holly have been wonderful. Looking forward to moving in!
5/5
GoogleExcellent friendly professional service. Knowledge of property locations such as property sales and rental prices helpful. Inspections include photographs which are most helpful
Hi Becky, Thanks so much for the great review! We love having you and Lachlan as landlords with Albany, and are excited to start the renovation projects on your portfolio of properties! :) Thanks, Stephen
5/5
GoogleWe have been in the process of trying to find a property to rent in Edinburgh and Louise from Albany Lettings has been extremely helpful in helping us do so. Very professional service and quick to respond to queries making the whole process very straight forward. We have been very pleased with the service provided.PositiveProfessionalism
5/5
GoogleGood customer service and communication.
Thank you!
5/5
GoogleWorked alongside them for a while now. Great company to work with.
Thank you for the positive feedback!
5/5
Googlewas a great viewing, very lovely and friendly real estate agent. 10/10
Thank you very much for your review! Our agent Bruce was delighted to hear your feedback
5/5
GoogleVery helpful and good viewing experience
Thank you Tushar, we are very happy to know you had a good experience with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Albany Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
