5/5
GoogleThey response email very quickly. Nice experience. Will consider rent property from this agent next time.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Delighted to hear it Yahui.
Trusted Agent profile · Edinburgh
Albany Lettings Edinburgh reviews
★★★★★
960 reviews across 2 platforms
168 Bruntsfield Place, Edinburgh, EH10 4ER
Part of Albany Lettings, see every office.
Albany Lettings's office in Edinburgh, at 168 Bruntsfield Place, is rated 4.9 out of 5 across 960 reviews on two platforms, including 957 Google reviews rated 4.9.
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Tell us what you need and we'll put you in touch. Albany Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
GoogleResponsive and friendly contact with lovely, clear communication throughout the tenancy, would be glad to work with Meaghan at Albany Lettings again.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Hi Pip, Thanks for your review and delighted to hear of your positive experience with Albany lettings, and Meaghan in particular. Wishing you all the best in your new property.
5/5
GoogleThey are very nice and welcoming.
Agent replied · 16 June 2024
Delighted to hear it, thank you.
5/5
GoogleViewing experience was very smooth and very transparent
Agent replied · 16 June 2024
Thank you for the wonderful review!
5/5
GoogleAlbany lettings have managed property for my wife and myself for 25 years. We are very pleased with the service received. Always give prompt and helpful advice.PositiveProfessionalism
5/5
GoogleA friendly and accessible agency, who were always easy to contact and answered any questions we had.PositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Thanks Amy, glad to hear you've had a positive experience with Albany.
5/5
GoogleWe were greeted by Stephen who was very helpful and friendly. He was very professional and answered any inquiries we had regarding the property.PositiveQuality
Agent replied · 16 June 2024
Thanks Francesca! Stephen's chuffed to read this review 😊 …
5/5
GoogleHaving used Albany to manage my Edinburgh property since 2007, I wouldn't hesitate to recommend them in 2020. They have always gone above and beyond for both landlord and tenant. They have made my life very easy for the past 13 years and even more so since I moved 12 time zones away!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMe and my friend had went for a viewing and really loved the experience. It was smooth, quick and very pleasant.
5/5
GoogleHad a viewing today of a property with Holly, was very helpful and informative, brilliant service
5/5
GoogleVery quick to pick up maintenance issues with the property and appropriate professionals are sent promptly.PositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Hi Nick Thank you for your review, glad to hear you are happy with the service. -Daniel
5/5
GoogleVery communicative and lovely to deal with when applying for our flat. Would recommend :-)PositiveResponsiveness, Quality, Professionalism
Agent replied · 16 June 2024
Thanks for the 5* review Tara!
5/5
GoogleExcellent viewing, great service! Albany viewings have been an amazing company to work with. Would definitely recommend.
Agent replied · 16 June 2024
Hi Kyle Thank you for your review, glad to hear it! -Daniel
5/5
GoogleYou have been responsive on all maintenance related queries and was very helpful in fixing any issues quickly. Appreciate your support and service.
Agent replied · 16 June 2024
Thanks Manjunath for taking the time to leave your 5* review! :)
5/5
GoogleRented a flat from Albany lettings for 4 years and they have been very helpful and responsive towards us as tenants. Thank you!
Agent replied · 16 June 2024
Thanks for your 5* review David!
5/5
GoogleTara and Meaghan have been very helpful throughout our tenancy so far, and are also easily contactable and quick to resolve queries.PositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Thanks Eve- we really appreciate the review and feedback. Looking forward to working with you going forward.
1/5
GoogleDO NOT expect your deposit back, especially if you’re dealing with Jamie. Despite countless calls and emails, got no response for months. Was eventually told he’d been abroad and had told no other employees about our move out or deposit return. Absolute joke, don’t understand how he’s still employed, would never rent from here again.
5/5
GoogleHad a great experience with Albany Lettings when looking for a student flat. Finn helped us enormously in finding a lovely property - he was really responsive, patient, and friendly. It has definitely been my best experience with a letting agency in Edinburgh so far.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery lovely viewing experience!
Agent replied · 16 June 2024
Thanks Riya, delighted to hear it
5/5
GoogleAlbany and Martin Peters in particular have been a great help throughout our occupancy.
5/5
GoogleTrustworthy, responsive, and professional ! Was a good experience to find my flat through this agency
Agent replied · 16 June 2024
Thanks for the 5* review!
5/5
GoogleDaniel and Louise have been great to work with, especially given the pressures of the current market. It makes work so much easier and more efficient when dealing with agents who are timely with their responses and friendly yet professional in all of their dealings. Thanks guys!PositiveResponsiveness, Professionalism
5/5
GoogleLovely experience, friendly and informative!
Agent replied · 16 June 2024
Thank you for the positive feedback
5/5
GoogleFriendly and excellent customer service
Agent replied · 16 June 2024
Thanks Euan, we really appreciate the review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Albany Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
