5/5
GoogleOur lettings assistant, Jock Clement, who showed us around a lovely flat, was an absolute delight. The kindest, most soft spoken gentleman.
Trusted Agent profile · Edinburgh
Albany Lettings Edinburgh reviews
★★★★★
960 reviews across 2 platforms
168 Bruntsfield Place, Edinburgh, EH10 4ER
Part of Albany Lettings, see every office.
Albany Lettings's office in Edinburgh, at 168 Bruntsfield Place, is rated 4.9 out of 5 across 960 reviews on two platforms, including 957 Google reviews rated 4.9.
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Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
GoogleFlorence showed me around a flat recently and she was both incredibly friendly and informative.
Agent replied · 16 June 2024
Hi Kerr Thank you for your review! Glad to hear you were happy. -Daniel
5/5
GoogleI rented a flat with this agency for about 1.5 years and the whole experience was really good. Good communication and all issues in the flat was looked into instantly. My experience was perfect. For the 8 years I am in UK renting properties this has been my best experience. Moving out was smooth and easy than it has been before for me
5/5
GoogleGreat service. Very professional.
Agent replied · 16 June 2024
Thank you Allan for the positive review
5/5
GoogleVery professional and helpful in what can be quite a stressful process. Thanks for all your help Albany Lettings - particularly to Bethany.
5/5
GoogleWe have been working with Albany Lettings for many years now. A great team, always a pleasure to deal with and very efficient!!
5/5
GoogleThe staff has been very nice to us, they're very responsive, and had answers to all of our questions. We'll be looking forward to dealing with Albany during our tenancy.
Agent replied · 16 June 2024
Thank you for the kind review Zsolt.
5/5
GoogleGreat visite, very clear and answered all our questions. Was on time and super nice. Recommend !
5/5
GoogleI have been with Albany for about 15 years and they have always been professional and responsive.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Thanks Cathy for the 5 * review- long may it continue!
5/5
Googlelettings agent was amazing, kind and enthusiastic. Fully recommend using this lettings company.
Agent replied · 16 June 2024
Thanks Sean, really appreciate the review!
5/5
GoogleGreat, quick response. Kept in contact throughout the process and the person who showed us the property was very helpful and approachable. On this occasion the property wasn’t right for us, but would absolutely hope to have a property with this agency in the future!
5/5
GoogleVery positive experience. This was my first time renting a flat in the UK and the Albany Lettings team has been really helpful and responsive during my entire stay. I had a few minor issues that were promptly sorted. Would highly recommend this agency.PositiveResponsiveness, Professionalism
5/5
GoogleVery friendly staff that helped us complete a comprehensive viewing of our prospective flat in accordance with Covid-19 guidelines.
Agent replied · 16 June 2024
Thank you Daniel - we're delighted that you noticed our efforts to adhere to the guidelines. Thanks for taking the time to leave your review!
5/5
GoogleThe housing market is incredibly stressful and difficult to navigate at the moment. We really appreciated the straightforward and transparent process of viewing a property with Albany Lettings who were helpful and communicative throughout.
5/5
GoogleJust been to my second viewing with Albany, they were extremely helpful! After being unsuccessful with my first application, they sent on other suitable properties immediately and set up another viewing. Very friendly service!
5/5
GoogleThe viewing was held on time and all questions were answeredPositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Thanks for the review James.
5/5
GoogleWe had a good experience viewing the property. The coordination was excellent and we found the agent engaging, providing relevant answers to our questions. We really enjoyed your service. Thank you very much.
5/5
GoogleQuick and smooth process from arranging of viewing to securing our next flat. Effective and clear communication throughout the process.
4/5
GoogleKind and helpful letting agents, answered all my questions and great customer service too on the phone :)
4/5
GoogleAlbany letting is a great little letting agency, the staff is indeed helpful and nice, references requested from them are not free but if you print and take your completable reference document they will do it for free, otherwise it's a clean and nice meeting agency would recommend for newcomers, short and long-term lets are always available.
5/5
GoogleWonderful experience all round. Bethany gave a fantastic viewing and was extremely responsive all throughout the lease signing process. Very professional services and would recommend acquiring a flat through Albany to anyone.
5/5
GoogleExtremely professional and friendly service. Couldn’t fault them at all.
Agent replied · 16 June 2024
Hi Helen, Thanks for the review! Was great to meet you and show you round a few of our properties! We can't wait to find you the perfect match! Thanks, Stephen
5/5
GoogleDealing with Albany Lettings up to date has been a very pleasant experience. They are very responsive and happy to answer all our questions regarding renting a property with them. Overall, the whole process is going very smoothly.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI had a viewing with Jock, he was absolutely lovely and very professional!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Albany Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
