5/5
GoogleProfessional and efficient
Agent replied · 16 June 2024
Thanks so much!!
Trusted Agent profile · Edinburgh
Albany Lettings Edinburgh reviews
★★★★★
960 reviews across 2 platforms
168 Bruntsfield Place, Edinburgh, EH10 4ER
Albany Lettings's office in Edinburgh, at 168 Bruntsfield Place, is rated 4.9 out of 5 across 960 reviews on two platforms, including 957 Google reviews rated 4.9.
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Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
GoogleAgent I did a viewing with, Finn, was very polite and knowledgeable, able to answer all my questions about the property. Agency as a whole is friendly, approachable and easy to reach by phone.PositiveResponsiveness, Professionalism
5/5
GoogleAlbany Lettings staff have been amazing throughout the whole process of me moving in to my new flat. They are quick to respond and do their utmost to help with any issues. Cannot fault them and 100% recommend!! :)PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat Customer Service, very understanding. Compared to other letting companies dealt with in Edinburgh, customer service is superb and overall a very smooth process
5/5
GoogleProperty Manager Jenna, absolutely fantastic! Friendly, helpful and professional
5/5
GoogleVery professional and helpful, phoned me to confirm booking for a flat and after viewing to give more information on the next steps.
5/5
GoogleVery professional. And the whole booking process and follow up process was Excellent. Loved the property too . 5 stars .. Cheers!!!
5/5
GoogleHandover to Albany lettings from last letting agency was seamless - no hiccups in the transition. Routine inspection quick and not invasive
5/5
GoogleGreat communication and professional service at the viewing and swift response to mail.
5/5
GoogleHave had a very positive experience with Albany Lettings. The staff I have spoken to are friendly, helpful and responsive! They've been great at negotiating requests and we are over all very happy with the service. Thanks!PositiveResponsiveness, Professionalism
5/5
GoogleGood company to work with. Bethany and Jenna are great
5/5
GoogleI would like to thank you for your incredible job done for us , very nice and very helpful for viewing.
5/5
GoogleI'd recommend Albany to anyone moving to Edinburgh. After having a couple bad experiences with other letting agencies in Edinburgh, we were quite pessimistic and overly cautious while searching for our flat. However, dealing with Albany was very professional from start to finish.
5/5
GoogleExcellent experience. Staff professional and efficient Drainpoint
5/5
GoogleI have been a tenant with Albany lettings for around 5 years. My experience was always positive. All the staff was friendly, professional and attentive to my queries. A smooth tenancy, would definitely recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThe property was really clean and the agent was sweet and on time. Overall a good viewing experience:)
5/5
GoogleNice personable staff
Agent replied · 16 June 2024
Thanks for your review Charlie. Hope you're settling in well!
5/5
GoogleGreat communication, very friendly and professional team.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
