Aberdein Considine Edinburgh reviews

★★★★★ 5/5

Trustpilot

Amazing Service

I am using Aberdein Considine in Edinburgh to sell my existing property in Edinburgh and buy a new property on the west coast of Scotland. I can't fault the service I have had so far, it has been exemplary. I was rather nervous due to my previous experience with another company but, even though the whole process hasn't been completed yet, I am pretty relaxed about it all now! Particular shout out to Kirsty, Becky, Evelyn and Laraine, all have been really proactive, have kept me up to date on a regular basis and are always happy to have a chat about the best strategy. I would recommend them to anyone looking to buy or sell in Edinburgh.

Kathryn · 3 November 2022

★★★★★ 5/5

Trustpilot

Great experience with Aberdein Considine

My initial meeting was completed by Matt who made me feel comfortable and confident that the sale would be well handled by Aberdein Considine. He went through the full procedure, give tips on how best to organise the flat during viewings and then showed current adverts being run by the company. It was based on this meeting that I chose to go with Aberdein Considine and I'm very pleased I did. After confirming with Matt, he organized my home report, photographs and passed me over to Jennifer and the team for progression of the sale. Jennifer and the team were great throughout the process. They kept me updated on viewings and interest etc, as well as running me through options at each stage. I never had to chase and always felt confident everything was being handled well. In addition, I had the option to complete the viewings myself or Aberdein Considine would - this was a great help due to work commitments. After accepting an offer, I was then passed onto the legal team for conclusion of the sale. They continued as in previous stages - very helpful and very informative of proceedings.Overall, the flat sale went smoothly and I am extremely pleased I used the Aberdein Considine team. I would not hesitate in recommending or using the team again in the future.

Allan · 1 November 2022

★★★★★ 5/5

Trustpilot

Outstanding service for over 10 years

I’ve used for around 10 years across different services and locations, and the level of service has always been excellent. This is now the second property they’ve sold for me, and once again the team has been amazing from start to finish.

Shaun · 21 May 2026

★★★★★ 5/5

Trustpilot

First time buyer

We had a great experience with Aberdein Considine for the purchase of a new flat. We were first time buyers and they helped us through every step. Jade was our solicitor and we couldn't recommend her enough - she was very helpful and professional. Overall would highly recommend!

Becky · 8 November 2024

★★★★★ 5/5

Trustpilot

Great team at AC

Jade, Matt and Madeline handled the sale of my flat. They handled everything - from valuation, to doing the viewings and the conveyancing process. Absolutely top notch professional team, we had some issues with buyer’s solicitors and Jade made sure the deal went through. Many thanks

Ivan · 1 December 2024

★★★★★ 5/5

Trustpilot

Excellent service

As a first time buyer, Attika and Kassie were very helpful throughout the whole process, explained everything along the way and were always quick to respond to any questions. A first class, excellent service all round from start to finish. I wouldn’t hesitate to recommend their services.

Amy · 16 November 2024

★★★★★ 5/5

Trustpilot

Had an excellent experience with AC&Co

Had an excellent experience with AC&Co, communication was superb. Very helpful and friendly team, brilliant service all round. Would highly recommend!

Mr · 5 October 2026

★★★★★ 5/5

Trustpilot

House sale…

The sale of my property was conducted in a quick and professional manner by an excellent team in the Peterhead branch, main point of contact Jessica was very informative and quick to respond to any queries and questions that I asked and made the whole process of the sale easy and stress free. Thanks a lot 😊

Kevin · 22 May 2024

★★★★★ 5/5

Trustpilot

First time selling - great experience

First time selling - was very pleased with the full teams communication throughout. I was a bit nervous but the team put me at ease. Special thanks to Kirsty for valuing, Dawn and Jordan for getting the house on the market, Becky for being our sales negotiator and Kerry for doing the legals. Appreciate everyone involved!!

Kelsey · 5 June 2024

★★★★★ 5/5

Trustpilot

The best in my experience

There is many pressures in purchasing a new home and for peace of mind a necessity is a reliable solicitor who can communicate clearly and in a timely manner throughout the process. My experience being you could find none better than Aberdein Considine as I was selling in England with an English solicitor and buying in Scotland with Aberdein Considine who made my Scottish experience a complete pleasure in efficiency and communication in comparison to the other.

IAN · 16 December 2022

★★★★★ 5/5

Trustpilot

We used Aberdein Considine to market…

We used Aberdein Considine to market our house after meeting Stephen Simpson when viewing another property. Stephen is highly experienced in the field but also caring and mindful of how stressful selling your house can be. He along with the rest of the team gave us confidence in marketing our house in what currently is a pretty volatile market. We wouldn’t hesitate to use AC again and would highly recommend them for your next move.

KAREN · 16 February 2023

★★★★★ 2/5

Google

Avoid!! As a first time buyer I had a horrible experience with both the mortgage advisor and solicitor in the Elm Row Office whilst buying my flat last year. My solicitor left the company half way through the process and I wasn't informed. I was constantly having to chase things that weren't being done as well as being told things at one stage and then being told something else later (and told I was wrong to believe the first thing - recommend keeping everything documented in emails!). The mortgage advisor kept blaming others in his team, and only really seemed interested in selling vitality life insurance.

Catriona · 13 May 2025

★★★★★ 1/5

Trustpilot

Re-mortgage via Natwest. No progress after 3 months.

This company was used as conveyancer for a Natwest re-mortgage. I feel both myself and Natwest probably regret that decision with absolutely no progress over 3 months later or any sign this is about to complete. Sadly all elements were in place aside requesting a statement from my current mortgage provider. Despite numerous emails and phone calls, there is never any response back. An email to their complaints also goes with response. There is not phone number for complaints. Their in website chat also has no answer to any question posed. Have now referred to legal ombudsman. *Note that Natwest and TSB have now been removed from their phone contact list!

Mr · 21 July 2022

★★★★★ 5/5

Trustpilot

What a fantastic team

What a fantastic team. They were all very friendly, helpful, professional and nothing was a problem to any of them. They kept me informed every step of the way. I couldn't recommend them highly enough and would definitely use them again.

J · 8 May 2026

★★★★★ 1/5

Trustpilot

Why are they still in business

I have had the misfortune of using ths law firm for a property transaction (their services are offered free by various mortgage institutions). There is a phrase "you get what you pay for...."They missed a settlement date and i am now facing extra costs, let alone the stress. You can't contact them by phone or email as they never answer any of the published contact methods, although to be fair i haven't tried a spiritualist/medium yet or carrier pigeon.Have sent a formal complaint to Robert Fraser who is supposed to be in charge of their property service practice - lets see if he cares enough about his firm that he is a partner in to actually fix a very broken system.If your lender offers their services don't take them up on it - its a life of pain, stress and worry.

Stewart · 6 July 2022

★★★★★ 1/5

Trustpilot

Omg this same experience

Omg this same experience, missed the remortgage date, had to pay more. That’s what happened to us, they are the most incompetent company I have ever had the misfortune to work with. Hours of my life that I won’t get back, hanging on the phone for hours waiting to speak to someone to eventually been put through to an answer machine. Leave a message we will get back to you, did they, no. Emails did they get back no. The outcome of this is they paid us back some interest that had occurred due to their competence. We were still out of pocket. Which I tried to explain to whoever picked up my emails ????? Could of been anyone of the few staff they employ.That was a response I had of one of them , they had 50 people in the queue behind me ??? . Sorry don’t take on the work if you can’t deliver. Your customer service is the worst I’ve every experience. I would not recommend you to anyone or use you again. Customers go else where if you don’t want to be out of pocket.

Kath · 2 July 2022

★★★★★ 5/5

Trustpilot

First class service

Chose Aberdein Considine to sell our house as we have used them in the past with great success. Dealt with Caitlin and Gemma who were efficient in any questions I had asked and good at explaining the process involved. They kept me fully up-to-date with everything and made the process less stressful resulting in a very quick sale. I would highly recommend them to anyone looking to sell/purchase their house.

Ms · 11 June 2023

★★★★★ 1/5

Trustpilot

1 star is too many

1 star is too many! I could copy and paste these negative reviews as my experience has been exactly the same. Impossible to contact I have been trying for weeks. There has been no response to questions over email, and no return phone calls after leaving messages for team leaders. ( 30 mins of a phone ringing just to be able to leave a message, and still no response to it 5 days later). Just a complete disgrace. Stay well clear if you expect any kind of customer service. They refuse to communicate, whilst their customers are incuring increased monthly payments, due to their delays. I have been trying to contact them for weeks with no success. Just disgusting behaviour from any kind of business let alone one you are trusting with your finances.

Kate · 1 June 2022

★★★★★ 5/5

Trustpilot

Friendly and professional - highly recommended!

Matt, Jennifer and the team were professional, helpful, friendly and kept us calm through a stressful process of selling our property. They provided sound advice and support, and even linked us up with a cleaner and handyman to help us complete a few finishing touches before putting our property on the market - not sure what we would have done without them! We would highly recommend using the team to anyone looking to sell their property.

Ms · 10 November 2022

★★★★★ 1/5

Trustpilot

Don't get angry, take them to the Legal Ombudsman

I was allocated this firm for a remortgage. Luckily I have remortgaged about 30 times and know the ropes, otherwise I am sure I would never have managed to get to completion. Aberdein Considine only emailed me twice throughout the whole process, both times when I had asked them to. They never phoned me. Completion was delayed and all I was asking for was an apology and compensation for the extra interest I'd had to pay by going on to the variable rate - this was under £100. No, they said. I made an official complaint. No, they said. Barely bothered to be civil. I went to the Legal Ombudsman. This service is free for the end user. Aberdein Considine had to pay £400 for the investigation and then spend time and effort on it. The Legal Ombudsman found in my favour and felt I was owed £250. Great! I said. No, Aberdein Considine said. So it went to a higher level at the Ombudsman, who agreed with the first decision. So I got more than I had even asked for, Aberdein Considine had to waste time and energy and possibly had their Public Indemnity Insurance affected, all for refusing to pay me a small sum and apologise. These people don't care about the customer. Don't just write a poor review, take them to the Ombudsman if you feel they've not communicated with you, they've delayed your matter, or if they haven't acted upon your instructions. It's the only way to make them change their systems and their behaviour. They are absolutely shocking. As an aside, the Legal Ombudsman was fantastic. Impartial and thorough.

Penny · 18 May 2022

★★★★★ 5/5

Trustpilot

Simply the Best Service

From first contact through to completion this company has been fantastic. Jade Kinninmont is the best solicitor we have ever dealt going above and beyond anything we ever expected. The whole team were friendly, supportive and felt like friends. They all made a stressful time so much easier to deal with and we are now in our lovely new house. Thank you

Gill · 14 December 2023

★★★★★ 5/5

Trustpilot

10/10 to Gillian and the team at…

10/10 to Gillian and the team at Aberdein Considine for continued persistence and effort in finding a buyer for our property after 2 sales fell through. They have always been knowledgeable and professional in their advice and guidance, and a pleasure to deal with.

Steve · 8 November 2024

★★★★★ 5/5

Google

Excellent work , friendly, very professional and available to help for every disaster, that you know is going to happen when buying or selling a house. I would definitely recommend them and use them again. Alana and paul- Fletcher were a pleasure to deal with and a great asset to Aberdein considine. Karen and myself thank you 😁

Allister · 14 April 2020

★★★★★ 5/5

Trustpilot

Duncan Laing really made the experience…

Duncan Laing really made the experience great. Was flexible in arranging new meetings and recommending other properties that will fit our standards.

Manuel · 7 September 2026