Every review we hold for the Edgware office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery poor managing agency with little regard to residents despite multiple attempts to highlight recurrent issues with property. The gate to the mews has broken on multiple occasions and unable to access parking or leave property as a result. The broken gate has been escalated by many residents in the mews and various occasions as this issue has occurred before. It has meant residents have had to pay for street parking rather than park in their allocated parking bays. Residents should not have to pay for poor management AND street parking when they are entitled to park in their space outside their home. It poses a safety issue and has been of huge inconvenience. When following up complaints lodged, the managing agency has denied this and not kept an up to date log. Residents are frustrated and the lack of care and compassion shown by Aldermartin has been shocking.
Sally · 1 May 2023
★★★★★ 5/5
GoogleWorking alongside Aldermartin is a pleasure, highly recommend them and their expertise! Best on the market.
Hamzah · 17 December 2025
★★★★★ 5/5
GoogleABC are a life saver. They have recently taken over from our previous agent. They are so much more organised, proactive and helpful. We were most impressed when they went through all our accounts flagging up all the issues our previous block management company had missed. Richard and his team have helped us fix it all in a timely manner. We are so appreciative!
Alex · 4 October 2019
Agent replied
Dear Alex, thank you for your kind review. We look forward to being of service to you again in the future.
★★★★★ 5/5
GoogleI couldnt have asked for a more helpful, proactive or professional team helping me through every stage of buying our new home. The buying process came with its fair share of stressors but the wonderful team at ABC 'held our hands' through every stage. We would highly recommend Stuart and his team for all your buying/selling needs!
Kara · 7 August 2021
Agent replied
Dear Kara, thank you for your kind review. We look forward to being of service to you again in the future.
★★★★★ 1/5
GoogleThey still don’t give back the deposit. Three months passed since the end of the contract.
To be precise - my contract expired on September 15, 2022 because Aldemartin Ltd lost the right to dispose of the property. The owner of the house signed a contract with me directly. I am not interested in the war between Aldemartin Ltd and the landlord. I am only stating that in December 2023, the owner informed you that the premises had been vacated. I didn't fight with you earlier for the return of the deposit because I didn't care whether it was with you or the landlord. Your explanations are not true and I am still waiting for my money - I will only verify my assessment when my money is in my account - it takes minutes, not days, weeks or months. I will not be a hostage in your war against your customers.
Filip · 24 January 2024
Agent replied · 24 March 2024
Thank you for taking the time to leave a review. We have looked into this and we would like to correct you as follows, you were one of 3 named tenants on the contract, you said you vacated the property in September 2023, however your two co-tenants remained in the property thereafter and the tenancy was on-going. You then confirmed to us on 10th January 2024 that your co-tenants vacated the property. We are making enquiries to confirm that is correct and we have to follow a process before we can release a deposit, it has not yet been 10 days since your tenancy ended and therefore your claim that you have been waiting for 3 months is false. We have to follow the correct protocols.
★★★★★ 5/5
GoogleRichard and his team manage our property to a high standard. They are all very prompt with communication and were very helpful when we had structural concerns with our flat. Mark arranged a surveyor who made a comprehensive schedule of works and the Directors approved it after the s20 was carried out I am happy to recommend Richard and his team.
Brad · 12 August 2020
Agent replied
Dear Brad, thank you for your kind review. We look forward to continuing being of service to you.
★★★★★ 5/5
GoogleThanks to Stuart for helping in purchase of our home.
Gideon · 17 December 2025
★★★★★ 5/5
GoogleIn the recent storms we suffered water ingress to 2 flats. The team were great, arranging a temporary solution with tarpaulins, whilst obtaining a surveyor's report and specification for a comprehensive repair. Richard made an application for Dispensation from the FTT so we could proceed swiftly without delay. We are really grateful for all your hard work.
Steven · 10 November 2020
Agent replied
Dear Steven, thank you for your kind review. We look forward to continuing being of service to you.
★★★★★ 5/5
GoogleThere was a leak from the flat above into our flat over the weekend. I called the emergency number and Richard called back a few minutes later and assisted us to contact the leaseholder in the flat above and arranged a plumber to attend even though it was the weekend. Couldn’t be happier with the service.
Gordon · 9 January 2021
Agent replied
Dear Gordon, thank you for your kind review. We look forward to being of service to you again in the future!
★★★★★ 5/5
GoogleAs the Freeholder of several blocks, it has been a challenge over the years to find a quality Block Management company who can meets the needs of blocks with such different requirements. However, Richard and the team at ABC have managed to do just that. Keep up the good work everyone, it is greatly appreciated.
Adrian · 25 May 2020
Agent replied
Dear Adrian, thank you for your kind review. We look forward to being of service to you again in the future.
★★★★★ 5/5
GoogleRichard and his team have helped our block get into ‘tip top shape’ when the previous block management let several issues slip through the cracks. ABC have slowly but surely resolved every matter needed and our block couldn’t be happier with the superb service we have received so far.
James · 15 July 2021
Agent replied
Dear James, thank you for your kind review. We look forward to continuing being of service to you!
★★★★★ 1/5
GoogleExtortionate service charge yet terrible service, terrible response rate, and take weeks (bordering on months now) to get a lift repaired, to the point where 3 out of 4 are now broken. The property manager Stuart is conveniently unavailable every time we call and couldn't care less. Don't move into a property managed by ABC!
Samuel · 26 November 2019
Agent replied
Dear Samuel
I have checked our records and we do not have a client with this name on our system. I have to wonder if this post is by a competing agent seeking to tarnish our name?
I have checked with my colleagues and no one recognised the situation you portray? In fact we do not manage any building with 4 lifts, so none of our properties could have 3 out of 4 lifts out of order.
★★★★★ 5/5
GoogleVery detailed & professional
agent...Am very happy for the services for the past 4 years...No issues whatsoever
Rent is timely..Statements are timely
Bradley my accounts manager is a great guy...Pls use Aldemartins ltd ..you will be glad you did
Peter · 17 August 2024
★★★★★ 5/5
GoogleWe have been delighted with ABC Estates so far. They have now been managing our block for nearly 2 years. Each member of staff has been helpful, well-mannered and very proactive, especially Richard. We have found their emergency phone a life saver for out of hours emergency situations!
Adam · 27 October 2019
Agent replied
Dear Adam, thank you for your kind review. We look forward to being of service to you again in the future.
★★★★★ 5/5
GoogleThank you Richard, Hannah and the whole team at ABC. They’ve been looking after my properties over the last few years and always been happy with the service they’ve provided me and my tenants. Would highly recommend them. Thank you guys, keep up the amazing hard work.
He'$ · 23 February 2024
★★★★★ 5/5
GoogleI had really good experience renting from ABC specially Bradley has been so helpful, professional and supportive. It was not possible to rent so smoothly without Bradley’s assistance. Thanks!
Tamana · 21 December 2024
★★★★★ 5/5
GoogleWe used ABC in Edgware to sell our property. Stuart Lesser was fantastic. We had a bit of a tricky route to exchange and Stuart went far above and beyond the call of duty in ensuring all other parties, solicitors and agents were kept on their toes and got to the point of exchange. He even sent us emails late each night for update so that he could work on things for us first thing in the morning.
He was also great at selling our place. He worked tirelessly to get good quality buyers and had a perfect buyer within a week.
We'd highly, highly recommend.
Jason · 28 July 2019
★★★★★ 5/5
View AgentsDefinitely money well spent
Having been with the same block management company for ten years, standards of service had dropped to an appalling level. We heard the ABC advert on the radio and having met with Mr Davidoff were impressed with his passion for property. We have now been with ABC for six months and you can’t compare. We are really happy that we made the move and whilst they are marginally more expensive for their management charges it is definitely money well spent.
Helen · 24 December 2018
★★★★★ 5/5
GoogleI have always found ABC Block Management, particularly Raj, who is our dedicated Property Manager to be extremely helpful. Responses from him regarding any issues we have had have always been received in a timely manner and our problems always solved! Very pleased on all counts.
Harvey · 28 July 2019
Agent replied
Dear Harvey, thank you for your kind review. We look forward to being of service to you again in the future.
★★★★★ 1/5
GoogleThe worst building managers that I have had the displeasure of dealing with. And that says a lot in an industry where the standards are generally very low. Water damage to a brand new flat, 2 years on, NOTHING done. As soon as I even implied that I would withhold service charges they were extremely quick to use their lawyers against us, but very slow with everything else. Service charges in the meantime have roughly doubled. Just Google Richard Davidoff and you will make up your own mind. If he had any sense of responsibility he would try and rectify something even at this late stage but instead spends his time defending himself in court and trying to portray a professional image rather than actually doing the right thing.
Foivos · 30 July 2022
Agent replied · 30 July 2023
Foivos, as you well know, the leak is being dealt with by insurers and is beyond our control. The insurers are reviewing the matter as a possible defects matter and are considering their position.
★★★★★ 5/5
View AgentsI had previously let my house through a local agent whom I chose because we negotiated a discounted commission. It was the most expensive saving I ever made! The tenant stopped paying rent after month 2 and sub-let some of the rooms. A colleague at work recommended ABC. Bradley was amazing in first trying to negotiate with the tenants, and then to guide me through the court process to evict the rogue tenants and seek to recover the arrears and damages. Bradley then found new tenants and arranged an insurance backed Rent Guarantee for me. It has been a breath of fresh air and I could not have done it without you. I am happy to recommend you to all of my friends.
James · 5 December 2017
★★★★★ 5/5
View Agentsmassive weight off my shoulders
Big thank you to Richard Davidoff and the team for helping me to resolve a long ongoing problem. The flat above me leaked into my flat on a regular and ongoing basis for a number of years and the flat owner would not spend the money to do a proper repair. The previous managing agents both said it was not their remit to deal with "flat to flat" leaks, & their responsibility only related to the common parts of the building. Richard spent many hours liaising with me and the Directors and then met with the flat owner and explained his responsibilities and liabilities. He finally got their agreement to get quotes for a proper job which was quickly carried out. I have not had a leak since and it is a massive weight off my shoulders.
Jonathan · 2 December 2017
★★★★★ 5/5
GoogleAs a landlord, I have formed a very close working relationship with Bradley, over the years and with Raj Panesar, in recent times. Raj now assists me on a day-to-day basis. His advice and guidance since he joined Aldermartin Ltd have been invaluable to me. When asked a specific question, he gives a specific and clear answer. Even more importantly, he is swift to follow up on any issues that arise and is always polite and friendly throughout our dealings.
Ian · 23 September 2024
★★★★★ 5/5
GoogleMoving made easy by Aldermartin. Bradley was fabulous in helping me secure an apartment close to my work. He made the whole process straight forward and stress free. I couldn’t be more grateful or recommend them more highly.
Robert · 31 July 2021
Agent replied
Dear Robert, thank you for your kind review. We look forward to being of service to you again in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
