Every review we hold for the Eaton Socon office, from every platform, shown as written. First names only.
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5/5
FacebookBought and Sold through the Giggs team and the service was excellent. Would highly recommend them.
Communication from the whole team was great and kept up to date through the whole process and this was all during the Lockdown period.
Not the cheapest but certainly worth the extra versus other agents.
Through their contacts they were able to source a house which we ended up buying, which wasn't even on the market. We would never have found this without their expertise.
Guy Β· 5 August 2020
Agent replied
Thank you so much! π€ We really appreciate your feelings and feedback to! Take care and stay safe π
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5/5
GoogleBrilliant service from Nadine, prompt replies and updates. Very happy with the support provided
Graham Β· 14 May 2026
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5/5
FacebookSarah at Giggs was so full of life and enthusiasm. For the get go, she was encouraging and full of information. Nothing was too much to ask ie: extra information. Viewing a few other properties before hand, she stood out amongst the rest from bringing information for us to keep, other houses that may be of interest, other viewing s, keeping in contact. Couldnβt thank her enough for her efforts. She is an amazing estate agent and an assets to giggs and co
Georgia Β· 4 July 2020
Agent replied
We really appreciate your feedback today. Thank you π
Sarah Crosby works hard and we believe sheβll feel equally proud of your words. Thanks for taking time from your day to post this. β€οΈπ
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5/5
GoogleMoving home is not always an easy transition to make but using Giggs & Co helped the whole process go extremely smoothly. They were only ever a phone call away if you needed help, they were always polite and always kept you fully informed. If I were to move again in the future, I would not hesitate to use Giggs & Co. again.
Lindsey Β· 1 March 2023
Agent replied Β· 29 July 2023
Hi Lindsey
We just wanted to say thank you so much for taking the time to write this review. We take pride in being there at all times for our clients across what can sometimes be a stressful journey. Thank you again, from the Team.
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5/5
GoogleHaving dealt with giggs for the 2nd time I once again canβt fault anything at all. From the get go we were kept upto date on anything that happened and when things seemed to slow down through no fault of their own they were on it and got things moving again.
Everybody at Giggs were superb but the special thanks goes to Joe. Top man and extremely professional throughout..... thanks again guys. Top service πPositiveResponsiveness, Professionalism
Andrew Β· 21 June 2021
Agent replied Β· 20 June 2024
Hello Mr Clarke, thank you so much for taking the time to leave your 5 star review about the team. We are over the moon that the second time you have experienced our service has been extremely positive and the credit you have given to Joe in particular has gone down really well. Thank you so much and best wishes, TEAM GIGGS
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5/5
GoogleReally Impressed with Giggs with the purchase of a house and with arranging the letting of the property. Look forward to working with them.
Claire Β· 20 February 2026
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5/5
GoogleJust bought a flat, Natalia has been amazing helping through this process, super responsive and prompt with coordinating between the buyers and sellers sides. 5/5!PositiveResponsiveness, Professionalism
Ishan Β· 24 August 2021
Agent replied
Thank you Ishan, we really appreciate the feedback about Natalia. We wish you all the best in your new flat. Best wishes TEAM GIGGS
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5/5
FacebookI have been involved in three sales/ purchases from Giggs and Co and would happily deal with them again in the future. What has impressed me most is their ability to balance the requirements of both vendor and buyer, whereby all parties were extremely happy with the deal. From our perspective, we now live in a house which we genuinely appreciate each and every time we walk through the front door and that wouldnβt be possible without the team at Giggs and Co. Thank you for all your hard work π
David Β· 11 October 2019
Agent replied
Thank you David Duker
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5/5
GoogleSuper friendly and helpful-the Giggs team made the process of selling my house easy and without stress
Lisa Β· 1 April 2026
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5/5
GoogleIndia, Sophie and the team at Giggs were very professional and responsive during the house buying process and we would highly recommend their services. Thank you Giggs!
Rosalind Β· 16 March 2021
Agent replied
Hi Rosalind, thank you so much for taking the time to acknowledge our team at GIggs & Co. Being responsive and available is one area we are constantly working on to improve and get right for clients. We are glad you have enjoyed a fabulous experience. Wishing you all the best, TEAM GIGGS
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5/5
GoogleCouldn't have been happier with the service we got. They were incredibly helpful, talked us through everything and went the extra mile at every step to make sure our sale and purchase went ahead. Hayley and Nat in particular went above and beyond and made the whole process much easier, I would highly recommend anyone on the area use Giggs and Co.
Marc Β· 13 January 2023
Agent replied
Thanks for the review Marc, we really appreciate it.
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5/5
GoogleAfter months of tirelessly searching for my dream home Giggs really did pull it out of the bag for me. Literally couldnβt be happier with my new home and Giggs did everything they could to support me and the seller facilitate a very quick move, managed to get it over the line from offer being accepted to completion in less than 8 weeks. Highly recommend!PositiveResponsiveness, Quality, Professionalism
Keiley Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you Keiley, finding that perfect home can be difficult, but we're really glad we managed to find yours. We wish you all the best!
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5/5
FacebookGiggs handled my sale process with ease and were great throughout. Shoutout to Joe for keeping me updated regularly and providing a professional service from start to finish. Definitely recommend!
Luke Β· 17 April 2020
Agent replied
Thank you Luke Georgiou it was a pleasure to help! ππ₯³π
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5/5
GoogleCouldn't have been happier with the service we got. They were incredibly helpful, talked us through everything and went the extra mile at every step to make sure our sale and purchase went ahead. Hayley and Nat in particular went above and beyond and made the whole process much easier, I would highly recommend anyone on the area use Giggs and Co.
Marc Β· 31 December 2022
Agent replied Β· 29 July 2023
Thanks for the review Marc, we really appreciate it.
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5/5
GoogleThis is the 2nd time that we have used Giggs And Company and we find them outstanding! Kirstie and Joe were quick to find a great buyer in a position to suit us and the sale completed very quickly with the help of Emma who was also amazing. We wouldn't hesitate to us them again and we will recommend them to everyone. Thanks team!
Mark Β· 16 April 2019
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5/5
GoogleHad a great experience selling my home with Giggs. Everyone was passionate about their jobs, mindful of my needs, and they made a potentially stressful experience as easy one. Special thanks must go to Natalia, who was very attentive, and always on hand to help!
Daniel Β· 20 February 2024
Agent replied Β· 23 August 2024
Hi Dan, thank you so much for your patience during the process and for taking time out to acknowledge the service you received by the team and in particular Natalia, it means the world. Best wishes, TEAM GIGGS
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1/5
GoogleTerrible company
Charged us Β£48.00 Pounds for two light bulbs for the property when we moved out even though we had kept the house better than when we moved in .House had to be cleaned for six hours before we moved in ,we even asked for a receipt to show the carpets had been cleaned before we moved in as we thought this was only right .Of course we never received one but we cleaned them on the way out and handed the house back in a better state than when we got it.Very disappointed to have been treated in this way especially as we were paying nearly Β£1400 pounds per month.would not recommend they will find some way of keeping your money no matter how small .
Jack Β· 16 April 2018
Agent replied
Thank you for your feedback. The 2 bulbs were spotlights and the Β£48 was quoted from a local electrician to supply and fit these, please be assured no one from giggs and company profited from this. We are very disappointed you feel this way and would welcome a chat to discuss this further. I am contactable on 01480 276888, many thanks Natalie Brookman
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1/5
GoogleGiggs we're our letting agent for a property which we left on the 30th October. We have still not yet received any part of our deposit back. After emailing serveral times we finally revived a list of things the landlord wanted to claim for, we have on several occasions asked for photos which show the time and date they were taken as evidence as to why she wants to claim out of our deposit. To this date this still has not been received. One of the things the landlord wants to claim for is a payment towards replacing a carpet, we have advised we are not going to pay for the property to be cleaned especially the carpets if the carpets are going to be replaced as this will waste our time and money, however Giggs have advised they will be getting a cleaner in to clean the property anyway and again claim this out of our deposit bearing in mind the property was not professionally cleaned when we moved into the property. In additon to this both myself and Giggs obtained quotations for a professional clean weeks ago but I have received an email advising 'they are in the process of obtaining quotes' again wasting even more time.
On top of this when we moved into the property 2 years ago we had to pay for an additional key to be cut as they gave us the master key, along with letting themselves into the property without our consent.
I have emailed Giggs several times with how unsatisifed me and my partner are with their services and have asked on 4 occasions a copy of their complaints procedure, every time I have been ignored and therefore I have had no choice but to approach the property ombudsman.
I would not recommend this company due to the service we have received.
K Β· 16 April 2018
Agent replied
Thank you for taking the time to leave a review. We are sorry to hear of your dissatisfaction with our service. Please be assured we are working hard to bring this matter to a satisfactory close. As you are aware, the deposit is currently in dispute with the DPS. The Inventory along with all evidence of the condition of the property when you first moved has been submitted to the DPS and unfortunately we have no say in the outcome of this or the length of time it takes.
Emails were sent to you asking you to get in touch with The Head of Operations to discuss your complaint but to date,we have not heard from you. We will try and get in touch with you again.
We would like to take this opportunity to wish you well in your new property.
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5/5
GoogleNot only have Giggs helped me find my dream first home in the past, they have helped me sell this property recently within 2 weeks, when we found our forever home.
All the staff at Giggs and Co are welcoming, friendly, pro-active and professional, and all the staff truly want the best for their clients, ensuring they take the time to really get to know them in order to offer the best advice tailored to each clients situation. Giggs and Co provide a genuinely excellent, professional service; nothing is too much of an ask. Whether buying, selling, new to the area, looking for additional properties (the list goes on!), I would always recommend visiting Giggs and Co to see how they can also help you!
Kathryn Β· 16 April 2018
Agent replied
Thank you for taking the time to recommend our team, and for choosing Giggs and company to sell your home, we wish you all the very best for the the future π‘ β¦
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5/5
GoogleMy 85 year old mother has just sold and bought through this company. Jack and Louise looked after her as if she was their own parent. The service on both counts was outstanding. Jack came out in an evening at 8pm to allow my brother and me to view the property as the former works and lives in London. Louise worked tirelessly to gain a completion date that suited my mother and her buyers- she was insulted by people further down the chain who tried to delay the process. ( She even found ,these said people, removers for the date in question).
I would recommend this company for their professional and efficient service and the fact that they value their clients, whether they are buying or selling.
Janet Β· 16 April 2018
Agent replied
Thank you SO much Janet. We truly value our clients feedback - it means so much to us to do not just a good job but a great job. We only ever aim for βwowβ and Iβm thrilled we hit the mark with your mother. It was our pleasure.
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5/5
GoogleI used Giggs for the sale of my property, jack is the one who looked after the sale, and I have to say what a pleasure it was, he would always keep me informed on a regular basis, whether he was at work or he was on a day off he would answer his phone to help me with what ever queries i had. I also want to want to mention Megan in This as she is one of the most friendliest people I have come across and the way she deals with things is a credit to your company. Would definitely recommend
Nicholas Β· 16 April 2018
Agent replied
Thank you for taking the time to give us this lovely feedback, we value your custom and wish you all the very best π β¦
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5/5
GoogleNot all estate agents are the same! We had the good fortune to meet and deal with Lewis, who took us through the whole process as though his arm was around our shoulders. We were happy to share our fireside as he explained the process and was always patient with us when we started to
worry. Moving house is never easy and always has pitfalls but there is nobody else I would rather have had by my side. Thank you sir!
Chris Β· 16 April 2018
Agent replied
Thank you so much for sharing your experience with Giggs with us, Lewis was delighted to have helped you, we wish you all the best of luck for the future π
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5/5
GoogleMatt (and the wider team) was a great help in getting us sold and moved. Nothing was too much trouble. Even when our purchase (through another agent) fell through, Matt jumped straight into action and secured us an alternative which turned β¦
Josh Β· 22 July 2025
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5/5
GoogleI will most definitely recommend your services to others and I will most definitely come back to you if the need arises for the rental or sale of any property in the future. I must say that I have been very impressed with the efforts and professionalism of your whole team. The presentation of our property online/social media was amazing as too was communication and overall service and experience, what a breath of fresh air!!!
Constantine Β· 18 August 2020
Agent replied
Thank you so much for your kind words, our lettings team really appreciate it and it's been our real pleasure in helping you.
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