Trusted Agent profile Β· Eastleigh

Luci Morgan Estate Agency Eastleigh reviews

β˜…β˜…β˜…β˜…β˜… Excellent

204 reviews across 2 platforms

River Bank House, 65a Bishopstoke Road, Eastleigh, SO50 6BF

Luci Morgan Estate Agency's office in Eastleigh, at River Bank House, is rated 4.9 out of 5 across 204 reviews on two platforms, including 194 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

194

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Luci Morgan Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.

5/5

Google

After a tedious 2 weeks on the market with a different estate agent giving 0 results, Luci was very helpful to us from the outset. The first property we viewed with Luci didnt give us the wow factor but after a very short conversation about our criteria she knew exactly what we were looking for and took us to view a house that had re-entered the market that very day. Needless to say we fell in love. With that, we switched to list ours joint agency and within the first day Luci had found us a buyer. A week or so later they unfortunately withdrew their offer - with this Luci showed no hesitation and contacted everyone who had showed previous interest and we had a family view it the very same day and offer immediately. Moving house is never stress free but its been so helpful to know that Luci will always respond within minutes regardless of the day of the week or time of day. She works tirelessly to ensure we are always up to date with the current stage of the sale/purchase and gets results every time. We will definitely be recommending Luci to anyone looking to sell their home in the future.

Stacey Β· 18 June 2023

Agent replied Β· 17 June 2024

Hello Stacey! Well Im lost for words your review really matters to me and I appreciate it so much! As you say moving home is never easy however Im just so pleased I helped you at each and every step along the way! Its a journey when selling and buying and having the right agent is as you know so important! Looking forward to handing over keys to your dream home! See you Friday 😁x

5/5

Google

"Refreshing ... finally an estate agent who genuinely cares". We would like to publicly thank Luci for being the rock that was needed during the sale of our property, from the start to the day we moved she was there to help, assist and go above and beyond. Nothing was too much trouble. The key was communication, she was able to provide updates and information when other estate agents and solicitors were impossible to deal with. We can't recommend her enough and would advise anyone selling or buying to speak with her first.

Alan Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you Alan, Its been lovely to get you both moving! All the best Alan πŸ‘ Take care Luci …

5/5

Google

I would highly recommend Luci's services, she went above and beyond for us during our recent house sale. Although things didn't go to plan for us this was no fault of Luci's and she was supportive every step of the way, always making sure we were informed. You get more of a personal touch with Luci as she is independent and will respond to questions out of hours and always keep you informed. We have recommended her to friends/family and would happily use her again in the future! Thank you for all you did for us Luci and sorry this review has taken longer than planned to write! Emily & Paul. Xx

Paul Β· 18 June 2023

Agent replied Β· 17 June 2024

Hello you two! That really does mean the world to me and I really do appreciate your kind words! All the best to you and your family! Take care! Luci πŸ’“

5/5

Google

Great Customer Service! Luci was helpful and friendly from the first moment of arranging viewing to completion of our purchase. We contacted Luci at short notice to arrange the viewing on our home and she was quick reply and so helpful in arranging a viewing the same day. Throughout the process of the sale Luci was always available to contact, quick to reply and a great help in ensuring that the purchase progressed and was completed at a good pace. We absolutely love our new home and don't plan on moving again but from our experience with her I would absolutely recommend Luci in both buying and selling your home.

Ben Β· 18 June 2023

Agent replied Β· 17 June 2024

Hello Ben Wow thank you so much! Although I wasn't your agent to sell your home it has been an absolute pleasure to see you get the keys to your dream home and what a home it is!! I wish you and your family many happy years to come! All the best! Luci πŸ‘

5/5

Google

We have purchased a house Luci was selling. Luci made the entire experience less stressful and as easy as possible. Her communication is excellent, always responding to questions promptly and finding the answers to questions we requested. Her personal touch also meant she regularly chased solicitors and instantly fed back to us progress. Her efforts also ensured our ideal completion date was met. We would highly recommend Luci to anyone wanting to sell their house. Forget about the high Street agents and pick Luci, she really does put a lot of effort in and go above and beyond. Thank you Luci 😊

Aaron Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you so much Aaron! Its been an absoloute pleasure! Looking forward to handing over keys to you today! Luci

5/5

Google

Luci Morgan is an incredibly knowledgeable and dedicated estate agent. Myself and my wife were first time buyers and Luci made the whole process as stress free as she possibly could. Very contactable over any issues and super prompt at responding. All in all a very satisfying experience from the viewing right through to completion. Would absolutely and very highly recommend

Ryan Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you so much Ryan! Wishing you both all the best in your new home! X

5/5

Google

This was my first time selling a property, Luci made the process easy and sold my house within 48 hours of it going online. Luci has a wealth of knowledge, she is dedicated and works hard at what she does. Her honesty and communication, is second to none and I would recommend her to anyone who is looking for an estate agent. Thank you Luci!

Georgia Β· 3 August 2025

5/5

Google

I work in the mortgage industry so have a lot of dealings with Estate Agents. It’s not uncommon to assume that smaller companies can’t provide the same level of service as larger estate agents, but my interaction with Luci throughout the process has been amazing. I can’t stress how important communication is to me, and Luci is brilliant with keeping in touch and keeping all parties updated. Hope to deal with Luci Morgan Estate Agency again in the future!

Sunny Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you Sunny! Its been a pleasure and hope you and your Mum enjoy your new the apartment! All the best for the future! Luci

5/5

Google

SuperLuci!! Luci was there 100% for us through a difficult few months of selling our house, with her friendly, supportive outlook and wide network of similarly qualified professionals to help (solicitors, surveyors, mortgage advisors….you get the whole package with her!). Her knowledge of the market and experience ensured a smooth exchange and completion, thank you Luci! Hugely recommended to anyone who has property to buy/sell. From the Bailey family x

Kelly Β· 20 November 2023

Agent replied Β· 17 June 2024

Hello Kelly!! Will miss you!! You are more than welcome you have been a lovely seller and I hope you have all settled in well!! Thank you again! Luci x

5/5

Google

We purchased a property through Luci, who throughout the process was very professional in her approach and kept us well informed about the progress of the upward chain. Luci was always available to answer questions, even while on a weeks holiday, she took my call, found the answers and called us back. We can only comment on the property purchases, but from our experience we would highly recommend Luci Morgan Estate Agency.

Adrian Β· 21 September 2023

Agent replied Β· 17 June 2024

Hello Adrian Thank you so much for your review. Being self employed I truly appreciate it and Im so pleased for you both. You have a beautiful home and I wish you all the best for the future! Take care Luci

5/5

Google

Incredibly impressed with Lucy and her caring, committed ethos. Her enthusiastic and approachable personality will give you confidence and reassurance throughout your house hunting and selling journey. I would highly recommend Luci to anyone contemplating this process as nothing is too much trouble and she will always go above and beyond to help you every step of the way!

Sally Β· 18 May 2024

Agent replied Β· 17 June 2024

Hey Sally!! Lovely review and thank you! Being an agent in todays market is tough but with reviews such as yours really helps me! I wish you all the best in your up and coming move!! Thank you once again and it was a pleasure to meet you too!! Luci 🩷 xx

5/5

Google

I have just bought a gorgeous property through Luci and she has been absolutely amazing! We chatted through whatsapp most of the time which was very convenient for me. Luci would get back to me straight away and problem solve/listen to my ramblings! Luci helped me make sense of the whole process and kept in touch with both sides so that there weren't too many hiccups or surprises! I would highly recommend Luci and want to say thank you for making this stressful time a lot less stressful :) Thank you Luci xx

Miranda Β· 18 June 2022

Agent replied Β· 17 June 2024

Hello lovely!! Thank you so much for your review it means so much!. Enjoy that wonderful home of yours!! Take care xxx

5/5

Google

We went to Luci as We like to support local, independent businesses and I had heard great things on a business network. We haven’t been disappointed. She was extremely proactive getting us motivated and ready for our open day in mid Feb. And then her quick thinking with one of our potential buyers meant that we are now moving in the next week or so! She has been extremely communicative, she has done so much of the chasing legwork herself and has earned every penny of her fee ( which is also lower than many of the main market competitors). Highly recommend Luci and although I hope this is our last one wound recommend and use her again in a heartbeat!

Sally Β· 18 June 2022

Agent replied Β· 17 June 2024

Sally!!! πŸ’— Thank you for this it really does mean the world to me !! You are right I work so hard as I know from personal experience selling and buying your next home can be stressful and I want to make it go as smoothly as possible!! Simply cannot wait to hand over keys to your next forever home πŸ₯³xx

5/5

Google

Luci was excellent throughout. Very thorough and communicative from the original viewing through to completion! Even when snags were hit, we were able to resolve issues quickly making everything much less stressful than it needed to be. We will definitely be using Luci when it comes to buying/selling in the future. Our biggest compliment is the fact that she is reachable 24/7 and is happy to answer any question, no matter how small! Thank you for helping us purchase our first home 😊 Darren and Rebecca

Darren Β· 18 June 2022

Agent replied Β· 17 June 2024

Hello you two!! I'm thrilled to have helped you buy your first home it was an absolute pleasure to hand over keys to you both! I very much hope you settle in well and yes absolutely will be wonderful to help you again in the future! All the best πŸ‘ Luci

5/5

Google

Luci is a highly professional and dedicated Estate Agent. She always responds to our messages promptly and spent time to really get to know our requirements. We were especially impressed by her vetting process of potential purchasers and she was proactive from start to finish regarding the actual sale of our property. I cannot recommend her services highly enough. ( Our house was sold on the same day that it was put on Rightmove to a cash buyer )! A Huge " Thank You" Luci- we shall most definitely use your services in the future.

Wendy Β· 18 June 2022

Agent replied Β· 17 June 2024

Hello Wendy! I really appreciate your feedback and review and it has been an absolute pleasure to see your property! Onto the next one's πŸ™‚ Once again thank you so much!! Luci xx

5/5

Google

Luci, is just great, right from the first call to the end has been hard working, really fast, great communication and was very committed to sell my late mother's home at a very difficult time. Goes above and beyond! I only wish she lived near me, when I need to sell mine. You are very lucky to have her.

Nicky Β· 12 June 2025

5/5

Google

Selling a property can be a challenging experience at the best of times! Well if you want an estate agent that will accept that challenge and deliver then Luci Morgan is just that. Luci achieved over and above the values provided by other agents and guided us through over 5 months of deliberations. Would we have got there with anybody else I doubt it! Mark Gosden, Michael Johnston.

Mark Β· 18 June 2023

Agent replied Β· 17 June 2024

Hello Mark and Mike! Thank you so much for your review I really appreciate it! Take care and thank you for your business! Luci Morgan πŸ’—

5/5

Facebook

My husband (who is not on FB) had a very good experience working with Luci. She knows the market, works fast, efficiently and round the clock. Luci kept us up to date on progress through What's App and then followed up formally by e-mail as necessary. Many thanks for a smooth and successful sale, Huw

Sandra Β· 10 April 2024

Agent replied Β· 26 November 2025

Thank you Huw! for your lovely review all the best 😁

5/5

Google

Luci Morgan Estate Agency has provided an outstanding service. She is professional, experienced and thorough in her approach and I felt in very safe hands during the whole process. I would not hesitate in recommending her in the future. Her honesty, excellent communication and knowledge of the market has made what could have been a potentially stressful scenario so much easier. Thank you Luci.

Michelle Β· 21 September 2023

Agent replied Β· 17 June 2024

Hello Michelle It has been a pleasure to help sell your Mums home and Im so happy for you both!! Thank you so much for the business and wish you all the best for the future Take care Luci xx

5/5

Google

Thanks to Lucy for all her hard effort and making the process smooth and informed throughout . Best wishes

Ricki Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you Ricki! All the best for the future Luci

5/5

Google

Just moved into our new home. Luci has been great Selling our home quickly and has worked hard trying to find our new home. She has been on hand throughout the whole process and answered all questions we had swiftly. Luci has always been one step in front and we really would recommend Luci to anyone selling or looking for a new home. Thanks so much. K&M

Matthew Β· 18 June 2023

Agent replied Β· 17 June 2024

Hello you two! Thank you so much and what a journey but I knew I would find you your dream home!! It's been an absolute pleasure and I really am truly so pleased for you both and family. Take care and I'll see you soon πŸ™‚ Luci x

5/5

Google

Extremely efficient, honest and down to earth. Excellent ongoing communication which is imperative from an estate agent Personal and professional, friendly and caring . Luci was always there to answer a question at anytime and came back immediately- very impressive and appreciated. Highly recommend Luci Morgan .

Wendy Β· 21 August 2024

Agent replied Β· 24 August 2024

Hello Wendy, Thank you! Its been a pleasure to help and I wish you all the best in your next chapter! Take care xx

5/5

Google

We cannot recommend Luci enough. From the moment we met her we were impressed. Her communication is second to none keeping us informed at every step, this Luci’s number one asset & makes her stand out from the rest. When we had concerns & questions (there were many!) Luci either acted on it or reassured us. She always had our back. We wouldn’t hesitate to recommend.

Sam Β· 18 June 2023

Agent replied Β· 17 June 2024

Sam!! I honestly appreciate your kind words soooo much its been such a pleasure to help and guide you both along the way! And thank you for your gifts I certainly will be enjoying them tonight! Take care and all tge best Luci πŸ’“ x …

5/5

Google

We can not thank Luci enough for introducing us to our dream home, we're first-time buyers, and the experience has been great... Buying a house is probably one of the most personal things you can ever do, but working with an independent agent like Luci, every step along the way felt personal! We would really recommend Luci to anyone looking to buy or sell a property!

Stephanie Β· 18 June 2023

Agent replied Β· 17 June 2024

Hello lovely!! Its been such a pleasure and handing you both the keys was just wonderful I really hope you both all the best for the future in ypur dream home Take care Luci xxx

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Questions about Luci Morgan Estate Agency Eastleigh

Has Luci Morgan Estate Agency won any awards?

Yes. In The Trusted Agent 2026 awards: Luci Morgan Estate Agency, Eastleigh won Trusted Agent.

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Tell us what you need and we'll put you in touch. Luci Morgan Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Eastleigh.

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