Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn’t fault Luci Morgan estate agency with regards to my house sale. From the very first day I asked for a valuation Luci and Claire were very quick to get me to market and had offers on my property within days of it being on the market. Any query I had was answered very quickly and professionally. I would definitely recommend as I have moved house 4 times now and this has been by far the best experience from an estate agent performance point of view.
Kevin · 18 May 2024
Agent replied · 17 June 2024
Hey Kevin!!
Awesome review thank you so much! I will pass onto Claire also!
Chosing the right agent is so important and more so in this current climate!
Thank you again and please reach out if you need any further help in the future
Luci x
★★★★★ 5/5
GoogleCalling Luci was the best decision....a new start..... She gave me the kick I needed to get the ball rolling and I couldn't be happier!!! She was firm and assertive... Everything I needed... She got the job done.... Made me feel positive about the future...I had to pull out of my first choice... But I found my home and contracts signed... Moved in under 4 weeks... It is possible... Lucy is relentless and gets things done.. she also recommends amazing conveyancing
A very stressful, upsetting situation that id been putting off turned into the best decision I've made in a very long time
Thank you Luci x
Happy new year... New chapter and memories
Kate · 19 January 2024
Agent replied · 17 June 2024
Hello lovely!
How wonderful to read your review! It makes me so happy to see you have moved onto a new chapter, you truly deserve it and like I mentioned before I'm very proud of the fact you made the jump and how brave you were!
Well done Kate and all the best for the future xxx
★★★★★ 5/5
GoogleLucy dealt with the sale of my mums property after she passed away. She was very compassionate as I struggled with the process quite a bit. I lost a buyer twice but Lucy had another buyer & viewing lined up in no time. Thank you Lucy for all your hard work & determination in finding me a buyer and a really quick completion.
MIKHAELA · 18 May 2024
Agent replied · 17 June 2024
Hello Mikhaela!
It was such a pleasure to meet you and sell your Mums home. I really do hope you all the best for the future and if you ever need me again just pick up the phone!
Thank you once again!
Luci 🩷
★★★★★ 5/5
GoogleI honestly cannot express how lovely, supportive and efficient Lucy is. After losing my husband, I dreaded the thought of moving house. Lucy promised me that she would make it as stress free as possible and she did just that. She kept in regular contact with me and kept me up to date with information. She is fantastic, she gets your house sold and she looks after you throughout the journey. I would recommend her 100%.
Emily · 18 June 2023
Agent replied · 17 June 2024
Hello lovely!
Thank you so much and it was not just about selling your home it was about helping and supporting you every step of the way and I am so SO happy for you Emily! Its been an absolute pleasure and Im super proud of you xx
★★★★★ 5/5
GoogleI’ve Just sold my house with Luci, she has been so great and supportive from the start.
We had a few delays, through no fault of Her own, she has been very patient and guided me through it all.
She was always at the other end of the phone if I had any questions or worries.
I Would recommend Luci to anyone who is looking to sell their house.
Thanks Again ☺️
Jo · 18 June 2023
Agent replied · 17 June 2024
Hello Jo!
Its been an absolute pleasure and I really do wish you all the best for the future!! Take care
Luci xxx
★★★★★ 5/5
Facebookbrought and sold through luci. wouldn't hesitate to recommend. just knowing luci is always there at the end of the phone or a quick message is really reassuring. we had a turbulent time due to 3rd party in our chain and honestly felt like giving up at times. thank you luci for fighting our corner every step of the way, I really don't believe we would of got such personal and dedicated service from one of the bigger estate agencies. exceptional customer service. 5 stars from us! Lee and Stacey
Stacey · 14 April 2025
Agent replied · 26 November 2025
What a journey hey! And yes it really is true when choosing an agent especially in today's market is paramount!! Cant wait to hand over keys to you both!! Xx
★★★★★ 5/5
GoogleExcellent service from beginning to end. We struggled to sell our flat through the usual high street agents. Lucy was recommended. She was committed and enthusiastic. Also incredibly hard working. She set our expectations accurately we had an offer for our property within no time.
Richard · 25 July 2024
Agent replied · 24 August 2024
Hi Richard!
It is such a pleasure to help out sellers who are struggling with their current agent! It truly is a good news story re installing your faith in estate agents 👍
So glad we got a good result l! Thank you again for your business!
Take care and all the best!
Luci
★★★★★ 5/5
GoogleJust recently bought my first property and Luci Morgan were brilliant throughout the whole process. Clear and fast communication which made everything so much easier. Emma was lovely too when I was initially viewing the property and putting an offer in. Would definitely recommend and will be using them again in the future!
Ranveer · 20 November 2023
Agent replied · 17 June 2024
Hello Ranveer!
Helping first time buyers is such a pleasure and I wish you every happiness in your new home!
Take care
Luci
★★★★★ 5/5
GoogleLuci is a friendly, open, and straight-talking estate agent, who I warmed to immediately. She has an excellent knowledge of the local area and its property values, as well as the various options available to clients looking to buy, sell or rent a property. She gave me a realistic valuation for the house I was selling, suggested the initial marketing strategy, tenaciously sought out viewings, and succeeded in selling my property in what has proved to be a difficult marketplace.
I particularly appreciated how easy it was to communicate with Luci. Whether it was via phone, email, text or social media, she typically responded in the minutes, and always same-day. Friendly, flexible, tenacious and caring - what's not to like? Anyone using her estate agency service should feel confident and reassured that she’s committed to her client and will work as hard as possible for them. I certainly have no hesitation in recommending Luci to anyone looking to buy or sell a property. Thanks Luci.
John · 2 December 2024
Agent replied · 9 December 2024
Hello!!
Honestly thank you so much for my review!! I truly do appreciate it!!
Take care and thank you for your business!
Luci x
★★★★★ 5/5
GoogleWhen we met luci she never once pushed us to use her, she said what she can do for us and how she works and left to us to decide, so we decided to work with her , Luci was very efficient and on the ball, always kept us updated and pushed the sale through the stages
When we were looking to buy a house , some high street estate agents were asking us to wait up to 8 days to view a house
With luci we were saying yes to same day viewings etc and thats what got us sold quick
Would 100% recommend Luci
Steve · 25 November 2024
Agent replied · 9 December 2024
Thank you Steve! Reviews such as yours really do help sellers when making a decision on what agent to instruct! All the best of luck for the future! Luci
★★★★★ 5/5
FacebookLuci has been a great asset wrt my house completion (buying).
High level all round wrt details / communication / timely responses / guidance/ pushes, chases and escalations.
Would definitely recommend and also have trust / comfort and full clarity when processing, either selling or buying, via Luci.
Thank you
Farhan · 20 October 2025
Agent replied · 26 November 2025
Thank you Farhan!!! Such a pleasure to help you x
★★★★★ 5/5
GoogleLuci = FANTASTIC! right from the start she was on it! She sold our house within days! And found our forever home for us too! One of the best things aswell about Luci is that she is so approachable and contactable 24/7! Any questions we had along the way we were always reassured to know that we could drop her message anytime. Not like other estate agent companies where you call up and the agent is unavailable or out of the office and will call back and you end up chasing them!
We are hoping that this will be it for us and our family for a very long time ! However, should we ever need to move again..there is only one person we would call now! Luci Morgan! Thankyou Luci! Dan and Sarah
Daniel · 17 October 2024
Agent replied · 24 October 2024
Ahh you two! Its been such a pleasure! And to also find you your dream home (your words Dan!) really does mean alot to me. Making sellers and buyers happy is what it is all about!! See you with keys next week!! 😁🩷Xx …
★★★★★ 5/5
FacebookAs a first time buyer Luci was an amazing person and agent to get involved with. She helped us with best contacts and no question or request was too much. She was efficient and gave us the best first experience. We have heard such horror stories and were so worried about this process and I can honestly say hand on heart we have had a stress free experience from start to finish! I cannot recommend her enough!! From the bottom of our hearts Luci thank you so very very much - From Raquel and Chris x
Raquel · 11 October 2024
Agent replied · 26 November 2025
Ahh how lovely of you!! It's such a pleasure to help and guide first time buyers! What can be a daunting experience I make sure I make it go as smoothly as possible!! And yes there are so many horror stories BUT if you choose the right agent it really does help!! Cant wait to give you the keys 🩷,🔑🔑🔑👍 xx
★★★★★ 5/5
GoogleI would strongly recommend Luci if you want to sell your house in an efficient and timely manner, she actually cares and is honest. Her direct approach leaves you feeling that you have chosen the best person for the job regardless of the outcome. We tried different agents but felt they were just going through the process. Luci lives and loves her job, she is always available for advice, regularly updates and whittles out the time wasters! She is passionate about selling houses and if that’s your aim she will do all that she can to succeed. We didn’t sell but that was definitely not because of her lack of trying, unfortunately the market and our unusual house prevented it, but she never gave up. When we are ready to try again Luci will be the first port of call. Thank you for everything Jane
Andrew · 24 September 2024
Agent replied · 24 October 2024
Hello Jane!
How lovely of you for your kind words. It really does mean so much and for your recognition. I promise once the market picks up I WILL get you moving!!
Ill see you soon xx
★★★★★ 5/5
GoogleLuci is an absolute legend when it came to selling my house. Not only did she achieve this within 24hours of taking my property to market. The after care she put in was 'above and beyond' from what you'd ordinarily get from any high street estate agents e.g Standfords. Luci is a powerhouse and in my experience she had to step in to co-ordinate a team of other professionals who were ineffective in their communication and capabilities. Luci even supported other parties in the chain that were not her direct responsibility/clients because their own agents were not forthcoming or transparent. I am certain that without Luci this chain would have collapsed. Luci is a business/woman who genuinely cares, passionate, driven and motivated to get the outcome needed. Luci availability during the whole journey was consistent and clear 24/7. If I broke down Luci rate/fee over the amount of hours, days and months worked her actual income from my property sale is actually very 'low turnover' for her/family. Luci as a independent and consummate estate agent, is exceptionally good value for money, and she is worth her weight in gold. Well done Luci, and I will only be recommending you from hereon for other sellers to market property through you. Finally, Luci is like marmite you are either going to like her approach or not. Ultimately she is there to do a job and without any doubt she will get that job done to the very best of her abilities. That girl has the va va voom and I bloody love her for that.....!!! Thanks Luci xx
Jacques · 3 August 2024
Agent replied · 24 August 2024
Hello you!. Wow what can I say to that! Reaching out to me when you were on the market for weeks just goes to show by chosing the right agent and listening to my advice from the start secured you a buyer, a good price and dream home!!(which I cant wait to see!).. Selling and moving home can be very stressful especially if you make the wrong decision (agent and marketing price) from the start hence why I will always state this to every seller who is looking to place their property on the market. You truly deserve your new home and chapter Jacques! Im so happy for you both! See you around!
Luci xx
★★★★★ 5/5
GoogleWhen you are buying or selling your home you really need someone you trust. Luci very quickly gained our trust proving to be a straight talking and hard working lady. She was literally on hand anytime we needed help or reassurance even answering messages when she was on holiday. She will tell you how it is, not what you’d like to hear and is totally reliable. No hesitation in recommending her to family or friends.
Sue · 18 October 2024
Agent replied · 24 October 2024
Hello Sue! Thank you both! It was an absoloute pleasure selling your beautiful home! And thank you for being such lovely sellers!! All the best in your next chapter!! Take care and safe travels x
★★★★★ 5/5
GoogleWe moved to Luci following being with a different high street agent. I can’t recommend using Luci enough, she is straight talking, honest and sold our house within 48 hours! Luci will back you not only with your sale but also supported us with our purchase.
The updates are instant from her, and isn’t confined to the Monday-Friday working hours like other agents are. I had no concerns through our sale due to the professionalism and attentiveness received. If you’re looking to sell, make sure Luci is your first stop!
I will never go for a high street agent again and would always look for an independent.
Thank you Luci for playing a part in helping me and Rachelle buy our forever home!
Liam · 19 August 2025
★★★★★ 5/5
GoogleThank you so much Luci fir all of your help selling my flat
From our first conversation I knew you would be the person to do so quickly
You set my expectations and still achieved over the asking price
Throughout the process you have been approachable and even replied to a query when you were on holiday (sorry for that!)
You provide a fabulous service with great communication and your own fun personality
I highly recommend Luci should anyone be thinking of moving - in my humble opinion, she’s the best - thank you again Luci,
Shelley · 18 May 2024
Agent replied · 17 June 2024
Hello lovely!
I hope you have settled in well! It is my job achieving my sellers the best price and it has been such a joy in helping you!. Thank you for your review it really does mean so much to me! Thank you again and take care xxx
★★★★★ 5/5
GoogleThis is the second time we have instructed Luci Morgan to market and sell a property for us. An accurate valuation led to a very quick acceptable offer being made on our property.
Once again we received excellent service from Luci who kept us fully informed and communicated very effectively with us throughout the sale which proceeded with out any issue. We were able to contact Luci at any time with any queries or questions that arose and she would respond in an extremely timely manner.
We would thoroughly recommend Luci's services to anyone looking sell or purchase a home and would not hesitate to contact Luci should we need an Estate Agent again in the future.
Thank you Luci.
Susan · 19 March 2024
Agent replied · 17 June 2024
Hello Sue
Always nice to deal with such lovely sellers and thank you once again for your business!
I really do appreciate it
Luci xx
★★★★★ 5/5
GoogleI recently had the pleasure of working with Luci Morgan, a standout standalone estate agent, during the purchase of my new home. Luci's exceptional blend of professional expertise and personal attention went above and beyond my expectations. In comparison to corporate agencies, Luci made the entire process remarkably smooth and stress-free.
From our initial conversation, Luci took the time to understand my needs and preferences, showcasing a genuine interest in finding the perfect property for me. Her insights and guidance were invaluable, turning what could be a daunting process into an exciting journey.
What truly set Luci apart was the ease of communication and her flexibility. In contrast to the bureaucratic hurdles often faced with larger agencies, Luci was always available, responsive, and tailored her approach to fit my schedule and preferences.
Luci's commitment to providing a personalized service created a deep sense of trust and confidence throughout the entire process. I wholeheartedly recommend Luci Morgan to anyone seeking a seamless and genuinely personal home-buying experience. Working with Luci was not just a transaction; it was a partnership built on trust and understanding. My heartfelt thanks to Luci for making this significant life step a truly enjoyable one.
Vinay · 19 January 2024
Agent replied · 17 June 2024
Hello Vinay!
Wow what can I say that really means the world to me! Making your journey as smooth as possible has been a true pleasure and Im thrilled that both you and your family have found your dream home! I wish you all the very best for the future and wishing you a wonderful Xmas and new year!
Luci 😁
★★★★★ 5/5
GoogleLuci Morgan is absolutely fantastic! I have just bought my first home with Luci and she provided me with guidance, honesty and support throughout. She is approachable, dedicated and extremely reliable. Luci’s knowledge, experience and expertise is outstanding and I cannot recommend her enough! Luci’s determination meant the whole process from offer to completion was only 5 weeks. Thank you Luci for helping to make our dream a reality!
Rebecca · 25 July 2024
Agent replied · 24 August 2024
Hello lovely!
It was an absoloute pleasure! Helping First time buyers such as yourself from start to finish really makes me smile! 😁 Handing you the keys was a special moment for you and I truly hope you and your family have many happy years there! Take care
Luci 🩷
★★★★★ 5/5
GoogleThe service we received from Luci was outstanding! She really went above and beyond for us and made us feel at ease throughout the whole process. We stayed in regular contact and were even provided with updates over the Christmas period! This is what separates Luci from others in her field. You can really tell Luci is passionate and has loads of experience. Thank you for all your hard work Luci, it hasn’t gone unnoticed. All the best.
Reviewer · 19 January 2024
Agent replied · 17 June 2024
Hello Aaron!
How lovely and thank you so much!
Its been a pleasure to work with you making it a smooth process especially as a first time buy!
Looking forward to handing you the keys on Monday!
Luci 🩷
★★★★★ 5/5
FacebookFor all the money I paid Luci, she probably only put in a few hours work. Disappointed? No. Property sold in a few days for the right price. Any contact was to the point and efficient. Any help needed was immediately given. Absolutely spot on and a lovely person. Cannot recommend highly enough.
Steve · 1 March 2025
Agent replied · 26 November 2025
Thank you Steve!! Im so happy for you and pleased everything went so smoothly! As you are just round the corner I'm sure I'll see you around!! X
★★★★★ 5/5
GoogleLuci was the agent for the property I have purchased. It was a whirlwind time - only spotting the property on its “best and final” day! Luci managed to secure me a super short notice viewing on the day with the agreement of the sellers and I am so thankful. I absolutely fell in love with the place and my offer was accepted the very same day. We had some delays with getting the exchange and completion dates set but Luci was reassuring throughout and kept me updated appropriately, responding quickly to any queries I had.
I got the keys today and haven’t stopped smiling!
Thank you Luci for your warmth throughout this whole process.
Hannah · 20 November 2023
Agent replied · 17 June 2024
Hello Hannah!!
Amazing thank you so much! So pleased to hand the keys over yesterday! I really do hope you enjoy your new home (have a feeling you will!) All the best and take care!!
Luci Morgan xx
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