Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThere are always a number of good estate agent options when marketing your home, so for one to stand out and secure your business, they need to go the extra mile.
Town Property have a longstanding history of delivering a service which supports their reputation for being leaders in the field.
They didn't disappoint and the sale completed within the specified timescale.
Viv · 23 October 2023
Agent replied · 22 October 2024
Dear Viv. Thank you for your wonderful review!
★★★★★ 5/5
GoogleFrom the very start of the process, Town Property have accommodated to my every enquiry and need. The staff have been friendly when i have called in, and always put me through to the my managing agent.
James has always worked around me to view the property, and offered lots of flexibility.
As a first time buyer, James gave me the assurance every step of the way and put my mind at ease. I will be using them when I want to move next. Highly Recommended.PositiveResponsiveness, Quality, Professionalism
Marco · 23 October 2021
Agent replied · 22 October 2024
Dear Marco. Thank you for your positive review and we are so pleased you were happy with our service.
★★★★★ 5/5
GoogleWe have sold and bought with Town Property this year and like our first property that we bought from them in the past we have been extremely satisfied . Everyone is very professional,friendly and provide an excellent service. Thank you kindly once again for everything. We look forward to collaborate again with you in the future.
Diana-Roxana · 26 January 2024
Agent replied · 22 October 2024
Dear Diana. Thank you for your wonderful review and we are so pleased you were happy with our service.
★★★★★ 1/5
GoogleDon’t recommend town property rentals, Jessica the manager was very obnoxious and not helpful! Didn’t even want to listen to anything I said just spoke over me!! I went with a different letting agents in the town which were a lot more helpful!
Helen · 22 September 2024
Agent replied · 22 October 2024
Dear Helen. I have spoken to Jessica and she has nor recollection of your conversation. We have not had this complaint regarding Jessica previously in over 10 years with the company, but If you wish to e mail myself at pauldenness@town-property.com I will look into this further. Kind regards Paul Denness Managing Director.
★★★★★ 5/5
GoogleBased on the experiences of friends/family, I was under the impression that the process of getting suitable accommodation for a young family was very hectic.
I was surprised that this wasn't the case based on the help we got from Town Property in securing a place to rent! The service was outstanding and issues that needed attending to were resolved in a timely manner.
Thank you Town Property team!PositiveResponsiveness, Quality, Professionalism, Value
Innocent · 23 October 2022
Agent replied · 22 October 2024
Thank you for your wonderful feedback!
★★★★★ 1/5
GoogleVery bad experience. I called to visit 6 properties, since I need to buy cash, a property, and after 5 days they told me that they were not accepting more visits because they were all in review of offer. I asked them to please send me the properties they did have available and they never responded to my email.
Yocelin · 23 October 2023
Agent replied · 22 October 2024
Dear Yocelin. Thank you for your 5 star review.
★★★★★ 5/5
GoogleTyrone was excellent from start to finish with the sale of my flat. He would always chase matters up on my behalf, would always keep me updated with how everything was progressing and would answer any queries I had. He did all of this with a friendly, enthusiastic and professional manner.
This is indicative of all my dealings with Town and I can't recommend them enough.
Adam · 10 January 2021
★★★★★ 5/5
GoogleVery pleased with the service from Tyrone and the team at Town Property. They kept me informed how things were progressing on a regular basis, great service.PositiveResponsiveness, Quality, Professionalism, Value
Ian · 23 October 2021
Agent replied · 22 October 2024
Dear Ian. Thank you for your great review and we are so glad the sale went through for you.
★★★★★ 5/5
GoogleAdrian and Simon were exceptionally helpful. I struggled to get down to Eastbourne but selling my elderly aunt's flat was a breeze with their help. They went out of their way to help me and we achieved the sale very quickly. Their help didn't stop once the sale had happened. Adrian helped me get meter readings, collect keys etc. all of which would have been extremely problematic without assistance.
Martin · 24 October 2019
★★★★★ 5/5
GoogleNothing was to much bother for Adrian and his team . I now have sucessfully purchased my new property without any issues . Well done Town Property and thank you
Merry xmas
Dave
Dave · 23 October 2020
Agent replied · 22 October 2024
Dear Dave. Thank you for your fantastic review and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleHaving previously worked in lettings myself in London, I choose very carefully from a selection of agents when I arrived in Eastbourne.
Over 8 years I have always found Town Rentals to offer a quality service and provide a good standard of tenants. They are always friendly, but professional and I have found them be flexible to meet my particular needs. I feel my property is well looked after and my concerns over management are eased.
Lee · 23 October 2021
Agent replied · 22 October 2024
Hi Lee. Thank you for your kind comments, they are really appreciated!
★★★★★ 5/5
GoogleFriendly, efficient and professional service. I was selling a flat which I had bought through them 18 years earlier. The negotiator I dealt with then was still there!! The sale was not a straightforward one, as it involved a resident tenant and a lease extension. They secured a buyer for me on the first viewing. It was agreed just before the Covid-19 lockdown, so not the easiest time to sell, but the staff here went above and beyond during this time to ensure the sale progressed smoothly, providing a reliable point of contact between myself and the buyer throughout. As before, I was very impressed with all aspects of their service and would thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value
STEPHANIE · 23 October 2020
Agent replied · 22 October 2024
Hi Stephanie Thank you for your wonderful review. This was not an easy one, but we got there! Best wishes Town Property.
★★★★★ 5/5
GoogleBuying and selling a house is very stressful but Town Property do everything they can to make life easier, they are knowledgeable professional and above all committed to getting the best for their clients. This is the third time we have used Town Property and we keep coming back for this reason
In our latest move the upward chain very complex and Adrian did an amazing job of keeping everyone in the loop and rallying round to get things on track. Would thoroughly recommend Town Property for anyone looking for an honest, straightforward approach to buying or selling a home
Nik · 23 October 2020
Agent replied · 22 October 2024
Dear Nik. Thank you for your fantastic review, it is really appreciated. We wish you every happiness in your new home!
★★★★★ 5/5
GoogleMy partner and I cannot fault Town Property at all with their input and help of the purchase of our first property.
We were especially pleased with the help of Tyrone Bruce who had shown us properties previously before helping us find our first property. He was extremely professional and was able to answer all our questions and queries, keeping an excellent pine of communication between ourselves and the sellers.
We would not hesitate to recommend Town Property to any of our friends or family, who are looking to buy a property.PositiveResponsiveness, Professionalism
Haydn · 23 October 2020
Agent replied · 22 October 2024
Dear Haydn. Thank you for taking the time with your wonderful review. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleThe staff were really helpful they made things very easy and clear for me. They always responded back if I had any concerns.
I would recommend them to anyone looking for a smooth interaction.
I had a few staff working with me (Amiee, Rihanna, Jess)but mainly Ella Ashley
Saada · 26 March 2024
Agent replied · 22 October 2024
Dear Saada. Thank you for your wonderful comments!
★★★★★ 5/5
GoogleRhianna & Jess are amazing! Totally recommended them for renting a property, if you’re looking to rent these are the ones to see. 5* service! They go above and beyond. Thank you for helping us and can’t thank you enough. Top marks!
Dan · 24 June 2024
Agent replied · 22 October 2024
Dear Dan. Thank you for your fantastic review!
★★★★★ 5/5
GoogleVery helpful people, always nice and polite, thank you guys, many thanks to Erika & Tyron x
Other · 23 October 2022
Agent replied · 22 October 2024
Thank you for your wonderful review!
★★★★★ 5/5
GoogleCould not recommend Town Property enough after the sale of my house. The process was straight forward from the valuation, to the sale and completion! They kept the sale going as smooth as possible and chased the chain and solicitors when the process was dragging due to solicitors. They will be my go to if I need to deal with an estate agent again.
Sean · 23 October 2022
Agent replied · 22 October 2024
Dear Sean. Thank you for your great review and we are so pleased the sale went through and you were happy with Town Property!
★★★★★ 5/5
GoogleTown Property provided a consistent level of help and advise throughout our house purchase process. They were always quick to respond and happy to meet us at the property for various viewings that we needed. We'd thoroughly recommend their services to anyone looking to buy or sell in Eastbourne.
James · 23 October 2023
Agent replied · 22 October 2024
Dear james. Thank you for your great review and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleI would like to say a massive thank you to Jamie Harmer and the rest of the staff for their support and attentiveness through the purchase of my first flat. After experiencing a few delays I felt I would never reach the finish line, but with consistent updates from Town Property I have finally exchanged! A fantastic service from start to finish.
Sophie · 24 October 2018
★★★★★ 5/5
Googleamazing! Look no further for your estate agent! Jamie has been amazing all the way though our process. No trouble, no hassle! FABULOUS! and friendly!
Natasha · 24 October 2019
Agent replied · 22 October 2024
Hi Natasha. Thank you for your lovely review and comments. We wish you every happiness in your new home!
★★★★★ 1/5
GoogleCancel viewing a property last minute. We arrived at the property on time, I called them to inform that we were already in the area and was just informed that time that the landlord had chosen already.
Ida · 25 April 2024
Agent replied · 22 October 2024
Dear Ida. Apologies that this appointment was cancelled at short notice. Unfortunately rental properties are going so quickly and the landlord wished to accept a tenant and did not want anymore viewings. I am sorry you felt the need to post this review as this was out of our hands, but if we can help with any other properties please do get in touch with us.
★★★★★ 5/5
GoogleWe lived abroad for 8yr and Town Property really looked after the property well, gave us peace of mind, if there was an issue that needed to be addressed gave us good communication and were so helpful would definitely recommend them. Very friendly team too.
Christina · 23 October 2023
Agent replied · 22 October 2024
Dear Christina. Thank you for your wonderful review.
★★★★★ 5/5
GoogleTown Property have once again been an amazing Estate Agent! They have worked so hard for us every step of the way and have gone above and beyond with the service, help and support they have provided. Absolutely first class Estate Agent with fantastic staff!
Joanne · 23 October 2023
Agent replied · 22 October 2024
Dear Joanne. Thank you so much for your amazing review!
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