Town Property, Town Flats & Town Rentals Eastbourne reviews

★★★★★ 5/5

Google

Selling our flat through Town Properties was an absolute breeze from start to finish. We are so grateful to the entire team for how smoothly everything was handled. Thank you to everyone involved! However, I have to give a special shout-out to our estate agent, Lewis Greathead. He was truly amazing, and I honestly couldn’t fault him at all. From our very first interaction, Lewis was consistently polite, professional, and a genuine pleasure to talk to. He made what can be a stressful process feel easy and even enjoyable. I cannot recommend Lewis highly enough to anyone looking to sell. If you want someone who is both highly capable and incredibly personable, he is your man!

Elle · 10 April 2026

★★★★★ 5/5

Google

Throughout the process of selling our house, Town Property have been super efficient and supportive. We had the disappointment of our first prospective buyers withdrawing at the point of exchange, but the team at Town were incredibly proactive in relisting within hours, securing multiple viewings and re-selling the house within 5 days and for asking price. Huge thanks to George Robinson and Tyrone Bruce for their brilliant communication and assistance.

Abi · 10 April 2026

★★★★★ 5/5

Google

My partner and I purchased our first flat through Town Property and they were amazing from start to finish. Aimee was our dedicated agent and she was incredible - honestly couldn't fault the service. She was always on hand and quick to respond, she kept us in the loop step by step and even beat our solicitor to the punch on multiple occasions with updates. She went above and beyond for us and we're super thankful to her. She's super approachable and friendly, as is everyone we encountered at Town Properties and would absolutely use them again in future. Would highly recommend to anyone! Thank you so much for helping us on our first purchase! Jess & Jay

Jessica · 23 December 2025

★★★★★ 5/5

Google

We would like to express our sincere gratitude to the entire Town Property team for all the support throughout the purchase of our home. From the very beginning, we felt genuinely supported, informed and guided at every stage of the process. A special thank you to Tyrone Bruce, who kindly showed us the property and answered all our questions with patience and professionalism. Our deepest appreciation to William Harrington, who was absolutely exceptional from start to finish. He helped us navigate through the mortgage process, insurance, paperwork and everything in between always available, always supportive. His dedication truly made the whole experience much easier and less stressful. We would also like to thank our solicitor, Jack Prosser, for being efficient, clear and extremely helpful throughout the legal process. His guidance gave us a lot of confidence. Overall, we are extremely happy with the service provided by Town Property and we highly recommend them to anyone looking to buy a new home. Thank you for helping make this dream come true. Thank you so much to the entire team! Andreina Pestana & José Vieira

Andreina · 9 December 2025

★★★★★ 5/5

Google

After having my property listed with a different agent for a number of months, it became clear they had overvalued it just to win the business and get it on the market. A friend recommended Town Property. Louise was my first point of contact, and she was very reassuring that her team could get me an offer. From the moment Simon came to value the property, he was professional, straightforward, and listed it at a reasonable fee. I had several viewings, and the office staff provided me with detailed feedback after each one. I also received weekly updates on how the property was performing online. As we approached Christmas, I assumed I would be stuck with the property until the New Year. However, Tyrone went above and beyond and secured a sale for me over the asking price. I cannot fault the professionalism of the team, and I would encourage anyone who wants genuine, professional help during what can be a very stressful time to go with them. Thanks so much to you all. Carl x

Carl · 23 November 2025

★★★★★ 5/5

Google

*Amazing service* Firstly we began with meeting Todd the Sales Manager, he came prepared with local listings/sales and took into consideration all aspects of the home and location. He was able to get the home photographed and listed promptly so that we could begin to view houses ourselves. We then got introduced to Tyrone who is one of the selling team at the Eastbourne branch. From booking viewings, negotiating a price and continued contacted throughout the process, Tyrone was honestly outstanding in all aspects, even brief emails/calls simply to keep me updated was very refreshing.

Peter · 24 October 2025

★★★★★ 5/5

Google

We recently sold our property through Town Property and had the absolute pleasure of working with George Robinson. From start to finish, George’s customer service was second to none. He was personable, professional, and consistently kept us updated throughout the entire process. What really stood out was how George went above and beyond for us at every stage. Nothing was ever too much trouble, and his proactive approach made the whole experience smooth and stress-free. Incredibly, he managed to secure a sale for our house within just a week of it being on the market, something we hadn’t even dared to hope for! We honestly can’t thank George enough for his hard work and dedication. He’s a real asset to Town Property, and we wouldn’t hesitate to recommend him to anyone looking to buy or sell. Thank you, George!

Katester · 10 July 2025

★★★★★ 5/5

Google

Superb in all aspects. Great photos and videos of the property and excellent professional communications. Responsive staff and just a great service all round, from communicating with the conveyancers, chasing things along, to feeding back to us. Thanks to Tyrone Bruce and Todd Hammond for their help in my sales over the last 15 months but thanks to the whole team including Bob and all the other people that make it a well oiled ship. I wouldn’t look anywhere else for selling if I ever needed to in the future. Highly recommended.

Ian · 10 July 2025

★★★★★ 5/5

Google

I was so happy with my experience buying through town property. Tyrone was really helpful in explaining everything to me considering I was a first time buyer, and his vast experience in property really shows! I wouldn’t hesitate to recommend town property and Tyrone as an agent when buying a property :)

Hannah · 27 March 2026

★★★★★ 5/5

Google

Town Property once more fully delivered on my expectations ! We sold our property through TP 4 years ago and when we moved back to Eastbourne, I returned directly to James Bell who, in my opinion, is one of the best estate agents/ Sales Manager, in town. James, who beside being a very experienced professional with a fantastic knowledge of the local market, was always extremely reactive, helpful and very supportive. Because of his kindness, patience and care we have managed to find a great flat in the exact location that we wanted. A big THANK YOU James for your dedication, your cheerful personality, and your human approach to the customer!

Jo · 3 April 2025

★★★★★ 1/5

Google

I strongly advise against using Town Rentals' letting team. Their process is misleading and unfair. I work full-time with a contract for 40 hours per week and consistently work beyond that. I even offered to provide 12 months' worth of payslips to verify my income. The 2nd applicant started a new job and is in a probationary period, which I clearly explained to them. They never mentioned probation would be an issue but later used it as a reason to reject us. On top of that, they accused me of providing false/misleading details - an outrageous and baseless claim. There was a lack of transparency throughout the process. If they had simply told us upfront that they wouldn't accept someone on probation, we wouldn't have proceeded with the application and lost our money. Instead, they had us sign a document stating that if referencing failed, we wouldn't get the holding deposit back. This felt like a trap. For £219, you lost the trust of atleast one person, and I will never recommend your letting services to any one. Do not trust them - Check everything yourself before paying. This review is solely about the "RENTAL" team.

Anuj · 17 March 2025

★★★★★ 5/5

Google

Having sold and brought through Town Property before they were our only choice again to sell again. From start to finish it was an honest valuation with evidenced right price to sell information. We sold within 2 weeks, after several viewings to a very reasonable offer. (and grateful for the informed feedback after every viewing). We have been kept informed the whole way through the sale, and the team were always able to update me on progress when I called for an update. Very pleased and with confidence would highly recommend this agency to any potential sellers or buyers.

Guy · 15 April 2026

★★★★★ 5/5

Google

Todd was the first person we met when he visited us at my mums house. He was very informative but also understood due to an injury that my mum was vulnerable and care would br required whilst the sale abd purchase took place. Todd also helped us find her forever home and this was all within a week of our property being put on the market. James kept us upto date at all times and made sure all communication was with myself (daughter) so as not to confuse or stress my mum. Everyone involved were great, respectful and extremely friendly.

Debbie · 19 November 2024

★★★★★ 5/5

Google

Town property efficiency was remarkable. They expedited the paperwork and coordinated viewings effectively, leading to a quick sale. Their proactive approach was evident when they organized an open house that attracted multiple offers. Thank you Lauren you have been very helpful and extremely supportive. Regards Antonio

Antonio · 23 November 2025

★★★★★ 5/5

Google

Tyrone has gone above and beyond to help us get our house to exchange. The service Tyrone has provided from start to finish has been amazing and when it got a bit tough he went all out to get the job done. I cannot thank Tyrone enough for the help and support he has provided us with throughout the whole process. I would 110% recommend Town Properties, they are now definitely my go to estate agents.

Michelle · 12 December 2024

★★★★★ 1/5

Google

Booked a flat viewing with strong intention to purchase quickly, in a good position, nothing to sell and substantial deposit. Received a phone call on the morning of the viewing when I was already travelling from Essex to view,stating that the viewing was cancelled. Vague reasons given which I did not fully understand the explanation for cancellation as it was rushed,and felt like waffle.Wasted nearly £50 in train fares and my time. Put me off trying to buy through this estate agency. Would not recommend.

Penelope · 17 March 2026

★★★★★ 5/5

Google

We had the pleasure of dealing with Tyrone for our first purchase. His knowledge of the local market massively helped us when out viewing properties. He recommended some additional houses to view of which one we fell in love with and ended up buying! We never had to chase for updates as we were always kept fully in the loop even with a small hiccup at the end (no fault of Tyrone’s). Thank you so much and when we sell we will definitely be coming back to Town Property

Laura · 17 March 2026

★★★★★ 5/5

Google

James Bell went above and beyond in terms of my expectations, he is clearly very experienced and knowledgeable about all aspects of the business, but where he excelled was in the customer service aspect of his role. There were several times throughout the 6 month process, from offers to exchange, where it looked as though an issue could have compromised or even stopped the process. There was even, sad to say, poor performance from two different solicitors in the chain, but at every step of the way James constantly kept in contact with me, even when there was no specific information to update me on, to reassure me, demonstrate empathy, and keep me sane! I have no hesitation in strongly recommending him, and therefore Town Flats!

Jenny · 23 August 2024

★★★★★ 5/5

Google

I’m a bit stingy when it comes to star ratings, (ask the eBay sellers I buy from…) but the 5 star ratings I’ve given for staff at Town Property are well deserved. From the first visit to value, then on to getting the details and images right, getting the buyers visiting and achieving the sale has all been exemplary. We were also lucky enough to be buying through Town Property, that was also dealt with extremely well. All communication was dealt with quickly, professionally and with the right amount of familiarity. Any issues (caused by others in the chain, not by Town Property) was quickly discussed with us and a solution or way forward found. There was never the feeling of information being kept from us. I can do nothing but recommend Town Property to those selling, and if you find a property to buy at this estate agent, I believe you will be treated fairly and honestly.

Ian · 23 August 2024

★★★★★ 5/5

Google

All the team at Town Rentals were very professional and cooperative. I had a problem with my previous reference, which was unfair! Evryone at Town Rentals was very understanding and tried to help us overcome the situation and we finally managed to proceed with the tenancy. Many thanks to Elly, Aimee and Rhianna and all team members. Your support through the process is very much appreciated. Thanks to Jess who kept me informed about the move.

Sherif · 8 October 2024

★★★★★ 5/5

Google

Just bought our house with the help of Town Properties. OUTSTANDING from first call by phone to the last. All the staff are friendly, focussed and professional. And then there is Russell Wing. The ultimate professional. Handled the negotiations flawlessly. Always on the end of the phone or email. Every Estate Agent should have a Russell Wing. Thanks to you and your fantastic team Russell. It was a pleasure working with you.

NEIL · 15 April 2026

★★★★★ 5/5

Google

Tyrone was very helpful and informative every step of the way. Replied very quickly to any queries and helped push the process along when things were going slowly. He knew more than the solicitors most of the time! As FTB there were some …

Lotty · 17 October 2025

★★★★★ 5/5

Google

I tried to sell my property with another estate agent in Eastbourne but was having little luck so decided to switch to Town Property. This proved to be a very good decision, they quickly gave me a more realistic valuation for my flat and within a few weeks I had an offer which I quickly accepted. Both Russell and Todd were very helpful and professional throughout the whole process, thank you very much.

Holly · 3 November 2024

★★★★★ 5/5

Google

Tyrone was amazing during our house buying process, we were first time buyers so had a lot of questions and Tyrone always responded the same day. He kept us up to date with progress by phone and email, especially when there was a complication which he handled professionally and reasonably. When Tyrone was away, another member or staff gave us a call to check we were happy with everything which I thought was really good of them. Couldn’t fault the process at all!

Alice · 24 June 2024