Fox & Sons Eastbourne reviews

★★★★★ 5/5

Google

I had a great experience finding my new home with Scarlet as my letting agent. She was professional, friendly, and incredibly efficient throughout the whole process. From the first viewing to moving in, she kept me informed and made everything as smooth and stress-free as possible. I felt supported and well looked after at every stage. Highly recommend her if you’re looking to rent. Scarlet genuinely cares and goes the extra mile.

CJ · 21 July 2025

★★★★★ 5/5

Google

Moving out with my partner for the first time and Oskar made the whole process as quick and hassle free as possible.

Ryan · 26 May 2024

★★★★★ 1/5

Google

Waiting for a call back for two weeks for a viewing meanwhile they let the property after saying I could view. Second time they have done this! Rude. They never call back. Said they were waiting for the tenants to allow access but didn’t say that they had gained access. Last time I emailed and called numerous times and couldn’t get hold of anyone and again the property was let. No customer service. It’s all good whilst you have interest in a property and don’t care about all applicants but would have thought customer service would still be good with regular updates. Hope landlord don’t have the same experience.

Sarah · 24 October 2023

★★★★★ 1/5

Trustpilot

Avoid F&S conveyancing

Do not use Fox & Sons in house conveyancing firm. I’m not a Fox & Sons customer but our buyer is (as that is their agent) and they’ve held up our chain for months. We agreed a sale in October 2024, it was discovered in January 2025 that our buyer needed an amendment to their lease on their leasehold property before they could sell it (a deed of variation) three months later to today, only now has the Fox & Sons conveyancing firm read the leases properly and determined what they need to do and there is still no end in sight. All in our chain has needlessly been put to extra stamp duty cost, the cost of arranging a new mortgage offer because previous ones have expired, we’ve had houses in the chain being re marketed, causing further stress. Our solicitor told me today that they have three chains including ours that are all stuck and going nowhere due to a deed of variation, and guess what, every one of those chains has the same Fox & Sons conveyancing firm handling the deed of variation. They clearly don’t know what they’re doing and I would suggest unless you want to waste your money on delays, and be stressed beyond belief, do not use Fox & Sons in house conveyancing. I don’t normally post reviews, if I get bad service, I simply don’t go back. However, on this occasion, I’m getting bad service that is costing me and others in our chain more money, and there is nothing I can do about it.

Phil · 16 April 2025

★★★★★ 5/5

Google

As always, mortgage advisor, Andrew did a first class job for us. I can’t speak highly enough of Andrew and Fox and Sons in general - thank you.

David · 15 November 2025

★★★★★ 5/5

Google

Scarlett as our agent has been very helpful and very responsive. Second time we are using Fox and Sons and i am very much appreciative and grateful for their help.

Mazuba · 22 October 2025

★★★★★ 5/5

Google

Just finished the paperwork to move into my first flat. Oskar and the team were very helpful and I couldn’t have asked for any more. Thanks lads

Dean · 27 January 2024

★★★★★ 5/5

Trustpilot

Excellent Lettings team lead by Duncan .

I am a landlord and Duncan, who was extremely efficient, polite and always there to answer any queries (as well as Romana ) dealt with the tenant find. I would fully recommend anyone to use their service, I certainly will if required again.

Jo · 31 March 2026

★★★★★ 5/5

Google

From start to finish the process was simple. Communication was excellent and the professionalism of the whole team in Cornfield Road was a standard other letting agencies should aspire too.

Stafford · 18 April 2025

★★★★★ 5/5

Google

Moved into my first home recently such an easy and quick process Connor was amazing and helped us so much thank you!!! Made sure everything was all done and signed

Millie · 24 October 2023

★★★★★ 5/5

Trustpilot

I went into Fox and Sons on church road…

I went into Fox and Sons on church road today to ask for some advice. The staff in there were very friendly and helpful. Would recommend 😀

Kelly · 20 July 2026

★★★★★ 5/5

Google

We would like to thank Steve and the team for all their help in selling our flat quickly and keeping us informed all the way through the process.

Maria · 28 November 2023

★★★★★ 5/5

Google

It is said that selling a house is a stressful event. When you are selling a family home due to a elderly parent no longer being able to manage it could be even more stressful. However, this did not prove to be the case with Steve and his team at Fox & Sons. Steve helped make the process run smoothly, with good communication and support with issues that arose. I have no problem recommending Steve at Fox & Sons, thank you.

Shaun · 24 October 2021

★★★★★ 5/5

Google

Eastbourne Branch! I cannot recommend them enough! I used Fox and Sons in Eastbourne recently to sell my flat! They sold it within a couple of weeks which was great! We were in a long 6+ chain so the time to completion took about 5 months but throughout the process I spoke to Stephen the branch Manager almost weekly (with him calling me as much as the other way round which was great), he’d give me regular updates if he’d heard anything from the Solicitors etc and and nothing seemed too much trouble from anyone in the office! I felt a the service was professional throughout but also they were very personable and a pleasure to deal with!

Jem · 24 October 2021

★★★★★ 5/5

Google

I used Fox & Sons to sell my property and although it was a long process (mainly down to Covid restrictions) they did an excellent job. Tom and Steve were awesome. They responded to every email and call from me quickly and professionally. There were numerous issues along the way and they dealt with them all. They even went the extra mile on completion to ensure I got the keys with minimal travel and dealt with another estate agents part so it went smoother. Highly recommend these guys and would definitely use them again.PositiveResponsiveness, Quality, Professionalism

Josie · 24 October 2021

★★★★★ 1/5

Google

Never again will I buy a property through Fox & Sons. The very stressful process of moving was made horrendously worse, by their shocking incompetence, dishonesty and non existent communication. We found out they kept telling the vendor they couldn’t get hold of us, when the reality was, we couldn’t get hold of them! The “senior negotiator” didn’t have basic communication skills or professionalism. How he has found himself in such a job, I’ll never understand.

Selby · 24 October 2023

★★★★★ 5/5

Google

The Eastbourne Team have been absolutely amazing when selling my flat! Great service from start to finish from all staff members. They have also helped me chase the solicitors and took some pressure and stress away from us during the whole process. They have also sorted our mortgage out so everything was kept under one roof which made things a lot simpler.

Nicola · 25 July 2024

★★★★★ 5/5

Trustpilot

Juliet was so very professional yet…

Juliet was so very professional yet friendly, supportive and reassuring in talking us through the process of selling our home. We instantly knew we wanted to go with Fox & Sons as she was such a great ambassador for the Agents.The Valuation Juliet gave on our home and what she foreseen came into fruition and we are delighted.Our Home sold within one week of going on the market with the fabulous Fox & Sons team managing many Viewings to make it such a success

Rita · 26 August 2021

★★★★★ 5/5

Trustpilot

The mortgage advisor is THE BEST!

I cannot recommend Daniel the mortgage advisor enough!! He has helped us so so SO much over the past few months with our everchanging situation and he always supported us in the kindest, most knowledgeable and understanding ways. His advice was so invaluable and he was always quick to come back with whatever we needed. For someone who doesn't really understand all this technical mortgage stuff, he was extremely patient and good at explaining things. His exceptional customer service and natural ways, also meant he was ALWAYS a pleasure to speak to. Thank you so much Daniel!

FG · 3 August 2021

★★★★★ 5/5

Google

Great experience with Oskar at Fox and Sons, he was really helpful in finding me a new place that ticks all of my wish list and went out of his way to make sure that everything was organised, nothing was too much of an ask. 100% Recommended if you're looking for a stress free, straight forward and professional experience when securing your new home.

Nicki · 12 June 2024

★★★★★ 5/5

Google

Very happy and satisfied with the service they provided. Oskar was very handy and helpful through the entire process with me.

Abdil · 26 February 2024

★★★★★ 5/5

Google

Great experience with Oskar at Fox and Sons, he was really helpful in finding me a new place that ticks all of my wish list and went out of his way to make sure that everything was organised, nothing was too much of an ask. 100% Recommended if you're looking for a stress free, straight forward and professional experience when securing your new home.

Nickelle · 26 May 2024

★★★★★ 5/5

Google

Great experience dealing with Fox and Sons, Eastbourne. Scarlett dealt with our new tenancy, super efficient, polite and professional. 10/10 customer service

Jack · 18 November 2025

★★★★★ 5/5

Google

Oskar was very helpful and approachable. He helped us a lot in the process of moving to the property.

Joy · 27 March 2024