Fox & Sons Eastbourne reviews

★★★★★ 5/5

Google

We recently sold our property in Eastbourne through Fox & Sons who were so helpful throughout the process! We were impressed by them from the start as they asked really insightful questions about the property which we felt would be valuable knowledge for them to have when speaking to prospective buyers. They kept us well-informed, and went the extra mile to ensure the sale went through. Thank you to Callum, Steve, Travis, and the whole team! Andrew, our Mortgage Advisor who was introduced to us through Fox & Sons, was also absolutely amazing in helping us with our sale and purchase, and we cannot recommend him enough!

Danu · 15 November 2025

★★★★★ 5/5

Google

We bought and sold with Fox & Sons and would thoroughly recommend them. We mainly dealt with Callum, who was excellent, he kept us updated throughout the process and was always quick to answer any questions we had. For arranging viewings on the house we were selling, we spoke mostly with Annabel, who was also great. Everyone from the team who showed us around at viewings were really lovely and helpful. Overall, a great experience with Fox & Sons Eastbourne, thank you!!

Chelsie · 15 November 2025

★★★★★ 5/5

Google

I can’t thank Ben Light enough for all the help and support during my mortgage process. From start to finish, they made everything clear, stress-free, and straightforward, always quick to respond and incredibly patient with my many questions. They went above and beyond to find the best deal for me, explained every option in detail, and made sure I understood exactly what was happening at each stage. Even when things got complicated, they stayed calm, professional, and genuinely cared about helping me get the right result. I’d highly recommend Ben Light to anyone looking for a reliable, knowledgeable, and approachable mortgage broker. Their expertise and dedication made a huge difference, thank you again for making the whole process so much easier!

Jean · 3 November 2025

★★★★★ 1/5

Google

I called them 4 times to get a viewing booked for a place I liked and they didn’t get back to me even once. The person I spoke with couple times Alex was rude and not doing his job properly. Don’t say you will get back to me and then don’t. Show respect to customers please. Surely this discrimination? Response to owner: I emailed twice and never received a response. Fox and sons is a joke.

Karzan · 16 October 2025

★★★★★ 5/5

Trustpilot

I highly recommend Fox & Sons…

I highly recommend Fox & Sons Eastbourne. We dealt with David, and I can honestly say he was very efficient and handled all of my enquiries with ease throughout the entire process of renting a house.David communicated with us every step of the way, which we are very grateful for. His professionalism and support made the whole experience smooth and stress-free.

Melissa · 10 August 2026

★★★★★ 5/5

Google

I have used the service from fox & Sons to find a property for rent in Eastbourne.The letting negotiator, Ms. Scarlett E Hepburn was very helpful in understanding every detail of the property. She is so friendly, positive, and patient during the viewing time. I wish all the success for her and the firm in the future, and highly recommend their service.

Abhi · 19 November 2025

★★★★★ 5/5

Trustpilot

David Johnston at Fox & Sons Eastbourne…

David Johnston at Fox & Sons Eastbourne has been absolutely outstanding. He’s extremely friendly, professional, and always punctual for every viewing. He takes the time to clearly explain everything and gives accurate, honest details about each property, often providing even better insight than what you see online. His communication is excellent, he’s patient with questions, and genuinely cares about helping you find the right home. Truly a great agent and a pleasure to deal with highly recommended!

Albert · 10 January 2026

★★★★★ 5/5

Google

When looking round our new flat Scarlett was very helpful, she went into detail about things , when having questions she knew all the answers Scarlett got things moving and was very quick about things and got us in as soon as possible, overall very happy with having Scarlett helping us move:)

Cj · 3 November 2025

★★★★★ 5/5

Google

Moving into a new country can be daunting, but securing your first rental apartment can feel overwhelming. After visiting nearlyx and Sons. Ther six agencies, Ie, I had the ple stepped into Foasure of meeting David, who enthusiastically took the lead and promptly informed me about an available listing. We wasted no time in viewing the apartment, and everything was presented clearly and in a way that was easy for me to grasp. Throughout the process, David was patient, allowing me to negotiateake decisions, and he never made the price and m me feel silly for asking questions. I am incredibly grateful to Fox and Sons, and especially to David, for making this pivotal decision feel so comfortable and positive.

Syed · 17 October 2024

★★★★★ 5/5

Google

I’ve had an excellent experience working with Fox & Sons, and in particular, with my agent Oskar. From the start, Oskar was professional, attentive, and incredibly helpful throughout the entire letting process. He ensured everything was handled smoothly and efficiently, always taking the time to address my questions and concerns. The team at Fox & Sons, alongside Oskar’s personal commitment to great service, made finding and securing my rental property a stress-free experience. I highly recommend both the agency and Oskar for anyone looking for a reliable and professional letting service.

ARUNDHATHY · 25 September 2024

★★★★★ 1/5

Google

I recently worked with Alex from Fox and Sons while moving out of my flat and I wanted to share my experience. Unfortunately, it was not a positive one. The landlord and her agent Alex wanted to conduct viewings of the flat before we moved out to make sure it’s not vacant post me and my wife moving out. This is something we agreed to help with as long as it didn’t disturb our life too much. Throughout the process, I found Alex to be quite pushy, often insisting on scheduling viewings at times that were convenient for him, rather than considering my wife’s and my work commitments. This led to my wife having to take significant time off work to accommodate these requests. Additionally, we had clearly communicated our preference for not allowing anyone to enter our flat without us present. Despite this, Alex insisted on entering the property alone, which made us uncomfortable. He even mentioned that the landlord was upset with us for not allowing entry without our consent, which felt quite threatening. We simply did not want strangers entering our flat while we were not present. After I clarified to Alex that viewings would not be allowed without our presence, it took only 20 minutes for the landlord to email me, accusing me of being rude and having a negative attitude towards Alex, which was false. Alex was providing misleading information about me to the landlord while also misrepresenting the landlord's position to me in an attempt to achieve his own goals. It escalated to the point where I received over 30 phone calls in a two-day period from Alex and other agents, all pushing for viewings. On one occasion, while we were on our way to a viewing, Alex kept calling, asking me to hurry up when I was stuck in traffic. I eventually had to raise my voice to get him to back off, which is unfortunate, as it shouldn’t have come to that. I believe a more respectful approach to communication and consideration for tenants' circumstances would greatly enhance their service. It’s a shame that the only time he backed off was when I had to get angry. I hope this feedback helps improve their practices in the future and no one should coerce others to get their way. It's important that everyone involved is treated with respect and that no one tries to impose their preferences on others.

Danny · 24 August 2024

★★★★★ 5/5

Google

We had the best experience dealing with the team at fox and sons when selling our property! Annabel, Harry, Callum and Steve went above and beyond to sell our house, with many viewings and always updating us with any feedback. We also went on some viewings with Sam and Harry and they were both informative and very approachable to ask any questions about the houses we were looking to buy. The team at the Eastbourne fox and sons have been fantastic and we could not have asked for a better agent to help us with our journey. Thank you.

Nicole · 25 July 2024

★★★★★ 5/5

Google

“I had a fantastic experience with Fox & Sons Eastbourne. They helped me find a house that perfectly suited my needs and budget within just a few days. Our agent, David, was extremely professional and always quick to respond. What stood out most was his commitment to ensuring I was comfortable and informed at every step. I highly recommend David at Fox & Sons to anyone looking for a rental property.”

Sarath · 2 December 2024

★★★★★ 5/5

Google

Fox & Sons were really helpful whilst completing the sale of our property. Massive thank you to Callum who went above and beyond to keep in touch and help the sale go through smoothly. I would recommend Fox & Sons to anyone looking to sell/buy.

Kimberly · 1 October 2025

★★★★★ 5/5

Google

David has been really helpful. After seeing a house with Foxes/David but deciding it wasn't for us, he kept in contact and rang to inform us about another house he thinks we may like (which, with todays rental market, most agents aren't bothering to ring out anymore, so we really appreciated this!). During both viewings David was really helpful, polite and professional. He really knew his stuff about the houses and one or two questions he couldn't answer, he rang us later that day with answer. His communication has been consistent and he has been so helpful. Thank you David!

Emma · 25 June 2024

★★★★★ 1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings.

Jemma · 2 September 2026

★★★★★ 5/5

Google

A big thanks to David Johnston of Fox and Sons Eastbourne branch for helping us to close our contract to a new flat (rent) without any problem. He is very helpful with us all throughout the process despite the first viewing that we seen was successful but he help us to find a new flat and even tried to squeeze us on a viewing that is almost full. Thank you very much!

Jessilyn’s · 24 August 2024

★★★★★ 5/5

Google

I had the pleasure of working with Oskar during the process of renting a flat, his assistance was invaluable. From the initial inquiry to the final signing of the lease, Oskar demonstrated exceptional professionalism and attentiveness. He was not only knowledgeable about the properties available but also took the time to understand my specific needs and preferences. Oskar's communication was prompt and clear, ensuring that every step of the process was smooth and transparent. His dedication to finding the perfect fit for me was evident, and I truly appreciated his commitment to ensuring my satisfaction. I would highly recommend Oskar to anyone in need of assistance with their housing search.

Maddie · 27 March 2024

★★★★★ 5/5

Google

What can I say?! Five stars aren't nearly enough for the fantastic experience we've had from Fox and Sons, Eastbourne. When my other half and I wanted to secure a mortgage, Stephen Rogers (Branch Manager) put us in contact with their resident Mortgage Advisor, Andrew Titherly (Sequence Mortgages). As nervous first time buyers, nothing has been too much of a request for Andrew and his counsel has been greatly appreciated. We will happily recommend Andrew, with strong praise and doubtless confidence as THE mortgage advisor to work with in the area. You could go anywhere, but if you want the job done properly - Andrew is your man!

Nathan · 27 March 2024

★★★★★ 5/5

Google

Scarlett have been truly amazing throughout the process of renting my new flat, extremely efficient and professional but in the same time very friendly and sweet. Highly recommend her if you’re looking to rent. Thank you Scarlett 😊 …

Stefan · 1 October 2025

★★★★★ 5/5

Google

I have dealt with a few letting agents over the years and I must say, Fox And Sons rate very highly for me. The application process went very smoothly, with constant communication and updates throughout, particular kudos to Oskar who has been my main point of contact throughout, All that you ask for during a process like this is to be kept in the loop, something that Oskar and his team have managed very well. Thankyou

Ryan · 26 May 2024

★★★★★ 5/5

Google

We visited here with our daughter who was looking at various flats. The process of purchasing that first home is a huge decision. Fortunately the team were brilliant. They were able to accommodate viewings at short notice due to us travelling home the following day. Teresa was absolutely brilliant from the outset and provided my daughter with all the mortgage advice and offering options on a property that my daughter needed . I was more than happy to return home because I was confident my daughter was in good hands with Teresa. So far everything is progressing well but I'm not sure it would be if we hadn't walked into Fox and Sons. A huge thank you from a nervous Mum 😀

Tee · 26 February 2024

★★★★★ 1/5

Trustpilot

Terrible service, avoid!

Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.

Denise · 2 November 2025

★★★★★ 5/5

Google

I want to say a huge thankyou to Alex Ruiter at fox and son for outstanding Customer service . Alex responded to all our emails promptly and efficiently and navigated my mum through the whole process of renting a property so professionally . Alex went above and beyond for my mum and we truly appreciate all his support . Many thanks again

Tracy · 20 December 2024