Fox & Sons Eastbourne reviews

★★★★★ 5/5

Google

Scarlett has been very helpful with viewing properties and going the extra mile to show us other properties not originally scheduled and in a tight time frame due to relocating, that we have now made an offer on. Very attentive and informative would definitely recommend using this company. Thanks Scarlett

Action · 10 July 2026

★★★★★ 5/5

Google

I can’t thank Ben Light enough for all the help and support during my mortgage process. From start to finish, they made everything clear, stress-free, and straightforward, always quick to respond and incredibly patient with my many questions. They went above and beyond to find the best deal for me, explained every option in detail, and made sure I understood exactly what was happening at each stage. Even when things got complicated, they stayed calm, professional, and genuinely cared about helping me get the right result. I’d highly recommend Ben Light to anyone looking for a reliable, knowledgeable, and approachable mortgage broker. Their expertise and dedication made a huge difference, thank you again for making the whole process so much easier!

Jean · 3 November 2025

★★★★★ 4/5

Google

David was really helpful and kept us updated through out the process of searching and letting our new home. Also, Kudos to the whole lettings team as whoever I spoke to when I called or had viewing with, were all nice and made it a seamless process.

Onwa · 10 July 2026

★★★★★ 1/5

Trustpilot

The Ultimate Do-It-Yourself Estate Agency Experience

(Would give zero stars if I could, but one star for actually answering the phone that one time). If you are looking for an estate agent that embodies the mystery and suspense of an escape room, look no further than Fox & Sons Weymouth. Selling a house is stressful, but Fox & Sons managed to elevate it to a psychological thriller where the main theme is "Ghosting." Here is a quick breakdown of the premium service I received while selling my property: The Secret Agents: I assume they were marketing my property, but it must have been via MI6-level classified channels because they rarely communicated a single detail to me. The Answering Machine Black Hole: Calling their office is a masterclass in futility. You will mostly encounter their answering machine. If you leave a message and call back hours later, don't worry, the staff will have absolutely no record or memory of your existence. If this is how they treat the person paying them, I can only imagine a prospective buyer would need to hire a private investigator just to get a viewing. Time Dilates in Weymouth: When Fox & Sons say they will call you back "shortly," please note that in their dictionary, "shortly" translates to 24 to 48 hours. More often than not, I had to call them back to remind them we were technically in a business relationship. The Legendary "Single Showing": To be fair, they did actually turn up to show a buyer around exactly once. It was a spectacular disaster. The agent knew absolutely nothing about the house, and apparently even less about the local area. It was less of a guided tour and more of a collaborative fact-finding mission. I had to step in and conduct the viewing myself to save us all from terminal awkwardness. The "We Don't Do Viewings" Policy: Aside from that one tragic cameo, they were never available. I ended up doing the rest of the viewings entirely by myself. Honestly, I should send them an invoice for commission, because I did 100% of the actual selling. Summary: If you want to pay a hefty fee to market your own house, answer your own questions, and do your own viewings while playing phone tag with an automated machine, Fox & Sons is the agency for you! Otherwise, save your sanity and look elsewhere.

Ryan · 30 June 2026

★★★★★ 1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude. Now we are coming to move out she is ignoring the landlords demands. He has told them to return the deposit but she is refusing (I assume so she can still force him to have a checkout inspection that she can charge for). Any landlords STAY WELL AWAY. She will ignore your best interests.

Mark · 9 June 2026

★★★★★ 1/5

Google

I called them 4 times to get a viewing booked for a place I liked and they didn’t get back to me even once. The person I spoke with couple times Alex was rude and not doing his job properly. Don’t say you will get back to me and then don’t. Show respect to customers please. Surely this discrimination? Response to owner: I emailed twice and never received a response. Fox and sons is a joke.

Karzan · 16 October 2025

★★★★★ 5/5

Google

Absolutely splendid experience with Fox and Sons- exceptionally helpful staff, especially Scarlett and David. Very thoughtful and customer focused, always going the extra mile. Found the whole process unbelievably streamlined.

Ethan · 3 October 2026

★★★★★ 5/5

Google

David was great, he was very efficient in getting our interest in renting a property known. He answered all our questions and was professional and personable, making it a great experience.

A · 26 September 2026

★★★★★ 5/5

Google

Really helpful and friendly staff - thank you Aga and team. I appreciated your prompt action, expertise, insights and support whilst finding tenants and then getting everything shipshape for them. Highly recommend to anyone looking for a managing agent or for a property.

Belinda · 10 June 2026

★★★★★ 5/5

Google

David was incredibly helpful in the organisation of my property. Answered emails promptly and clearly, was happy to help with any questions and viewings. Would highly recommend!

Jade · 19 September 2026

★★★★★ 5/5

Google

I had the pleasure of interacting with David Johnston the letting advisor in charge of my case. David is patient, knowledgeable and friendly. They always promptly reply to my emails and is available to go over anything I was unsure about.

Massi · 10 June 2026

★★★★★ 5/5

Google

This is the second time I have used Fox & Sons Eastbourne for selling a property and definitely won’t be the last. They are a fantastic company. Travis, Alice & Steve do a great job. They are efficient, polite and knowledgeable. Every time they say they are going to do something, they do it. They have kept me informed every step of the way, they are always available when required, and I always feel they care about their customers. There are a lot of Estate Agents who could learn from them!!

Lisa · 10 August 2026

★★★★★ 5/5

Trustpilot

I highly recommend Fox & Sons…

I highly recommend Fox & Sons Eastbourne. We dealt with David, and I can honestly say he was very efficient and handled all of my enquiries with ease throughout the entire process of renting a house.David communicated with us every step of the way, which we are very grateful for. His professionalism and support made the whole experience smooth and stress-free.

Melissa · 10 August 2026

★★★★★ 5/5

Google

I have used the service from fox & Sons to find a property for rent in Eastbourne.The letting negotiator, Ms. Scarlett E Hepburn was very helpful in understanding every detail of the property. She is so friendly, positive, and patient during the viewing time. I wish all the success for her and the firm in the future, and highly recommend their service.

Abhi · 19 November 2025

★★★★★ 4/5

Google

I am so grateful for meeting agent Scarlet, she's so professional, friendly and homely. She so much understood the tasks, thank you Scarlet.

Elizabeth · 12 September 2026

★★★★★ 5/5

Google

David was very helpful, clear and friendly about the process over the phone and followed up with all the steps necessary in an email making all things clear.for me. Thank you

Amanda · 10 July 2026

★★★★★ 5/5

Google

Me and my partner were looking to rent, we had an amazing lady called Scarlett Hepburn who was really professional and so kind. She was so helpful and we were never unhappy or unsure on what to do, she always was open and honest and always gave us quick responses via email we are very grateful and happy with our out come. I really recommend fox and sons. ☺️

Katie · 12 September 2026

★★★★★ 5/5

Google

Andrew Thitherly was my mortgage advisor and he helped me no end. He was interested, compassion and above effective sorting me out with a mortgage that met my needs.

Nicola · 10 July 2026

★★★★★ 5/5

Google

Thank you Andy for being so helpful and transparent with everything. We were first time buyers so everything seemed alien but he and his colleagues were fantastic.

Mark · 10 July 2026

★★★★★ 5/5

Google

Scarlett could not have been more helpful during my search. She had all the relevant information for each property, was always in excellent humour and really made the search feel personalised towards what I was looking for. Even though my search was unsuccessful this time, I will definitely be engaging with Fox and Sons again in the future due to the positive impression she left. Thank you, Scarlett!!

Kevin · 10 August 2026

★★★★★ 5/5

Google

I’d like to give a 5 star exceptional score to Lewis actually, Estate agent at Fox & Son. I viewed the property 3 times without being told there was a huge loft which could easily be converted! Quite a major detail I would say. Keen with a really positive approach and informative attitude …. Good job Lewis thank you 🤩

N · 26 September 2026

★★★★★ 5/5

Trustpilot

David Johnston at Fox & Sons Eastbourne…

David Johnston at Fox & Sons Eastbourne has been absolutely outstanding. He’s extremely friendly, professional, and always punctual for every viewing. He takes the time to clearly explain everything and gives accurate, honest details about each property, often providing even better insight than what you see online. His communication is excellent, he’s patient with questions, and genuinely cares about helping you find the right home. Truly a great agent and a pleasure to deal with highly recommended!

Albert · 10 January 2026

★★★★★ 5/5

Google

When looking round our new flat Scarlett was very helpful, she went into detail about things , when having questions she knew all the answers Scarlett got things moving and was very quick about things and got us in as soon as possible, overall very happy with having Scarlett helping us move:)

Cj · 3 November 2025

★★★★★ 5/5

Google

Scarlett was very helpful. Very pleasant she has gone above and beyond to help us. Would recommend her 100%

Julian · 10 July 2026