2/5
GoogleRelationship management is poor and very little collaboration is done with tenants. Design changes to buildings are in poor taste with no consultation. There are no tenant events.
Trusted Agent profile · East Village
Get Living East Village by Get Living reviews
★★★★★
467 reviews across 2 platforms
1 East Park Walk, East Village, E20 1JH
Get Living's office in East Village, at 1 East Park Walk, is rated 4.3 out of 5 across 467 reviews on two platforms, including 433 Google reviews rated 4.5.
Reviews
Every review we hold for the East Village office, from every platform, shown as written. First names only.
Google5/5
GoogleRyan Walker helped us with our dishwasher job and he did a perfect job .he was very helpful and patient and made sure everything is right before he closed the ticket. He was very polite and patient with all my questions. A Great service experience!!
1/5
TrustpilotIt is very difficult to get refund
I stay in East village for over a year, the new contract is only 6 months and I fulI pay in advance, after 2 months I moved out, they promised to refund the advance rental within a weeks, but now is over 2 months, I still not yet received it. Don’t trust this company.
1/5
TrustpilotBAD CUSTOMER SERVICE
LIVE IN NEW MAKER YARDS MANCHESTER FOR 1 YEAR, WHEN I WANT TO CHANGE TENACY, THEY HAVE PROCESS FOR YEARS, AND ONLY 1 NAME CAN REMOVE FROM OLD TENACY, AVOID IT IF POSSIBLE
5/5
GoogleBest ever experience with Danielle Arban, thanks so much for negotiate for me to move stuff in early. Thank you so much! Super helpful!
5/5
GoogleMihai from get living is incredibly friendly and supportive! He quickly helped me resolve an issue with my delivery. I’m grateful for his assistance!
5/5
GoogleTony provided excellent maintenance service re. my bathroom recently, arriving during the appointed timeframe and making quick work of replacing various parts!
5/5
GoogleI live in the area and have found Get Living always to be helpful. They also have great customer service when visiting them from Dominic on front desk. He made me feel very welcome and solved my query very quickly and professionally.
1/5
TrustpilotPoor service
Poor service, agents take money for deposit and then cancel the reservation even you’ve got a guarantor with a good income. Avoid this company
5/5
GoogleClaire and Zainab provided exceptional support, understood my needs, and presented perfect property options. Their knowledge of the market was evident, and they were always honest and responsive. Thanks to their efforts, I found my dream home. Highly recommended!
5/5
GoogleWe greatly enjoy living in East Village. Get Living maintenance team is also great, Tibo from the maintenance team was super helpful when we had a problem with the washing machine. Thank you!!!
5/5
GoogleMoving-in is a stressful process. However, Get Living took measures to ensure we had a hassle free move. In these busy times the team did a wonderful job to deliver our home within the time promised. Thank you
1/5
GoogleThe AC has been broken in my flat for months. Most recently, someone said they’d fix it 2 weeks ago. Still nothing.
1/5
GoogleAwful company, extremely unprofessional and completely mess people over. Do not use them
4/5
GoogleGreat place to live, nice community with lots of green spaces around. Customer service always responded promptly. Dominic in the Neighbourhood Hub team was really quick to respond to my issues in particular.
1/5
TrustpilotAvoid like Covid
Horrible flats Regularly left without hot water during winter Will try to take advantage of you and won't stick to the tenancy agreement knowing you won't bother to take legal action
4/5
TrustpilotGood experience
Great experience with renting an apartment and they're really good at following up when you log a request for any issues.
1/5
Trustpilotthey behave as a monopoly to increase…
they behave as a monopoly to increase housing market it is serious offence
3/5
TrustpilotGood overall but too pricey for how bad the area has gotten
The service team answering questions and helping with the maintenance of the GetLiving flats is great. Ryan and the gentleman handling ventilation maintenance are brilliant.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Alexey, Thank you for your review. Collene Doherty - Head of Relationship Management
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Veronika, Thank you for your review. Collene Doherty - Head of Relationship Management
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Bhavesh, Thank you for your review. Collene Doherty - Head of Relationship Management
5/5
GoogleThanks Tony!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
