Get Living East Village by Get Living reviews

★★★★★ 5/5

Google

Ryan is so helpful and such a lovely person to talk to whilst he is fixing problems with ease. I genuinely cannot give a more glowing review! Across multiple flats I’ve lived in, in East Village he has always been a cheerful face and great at his job. From fitting fridges, fixing washing machines to noticing other maintenance issues and taking it upon himself to sort them out, I’m secretly always hoping that it is him attending my maintenance requests. Thank you so much Ryan for all your help, Get Living is lucky to have you!

Sophie · 31 March 2026

★★★★★ 5/5

Google

I submitted a maintenance request through the app and my issue was solved very quickly. Ryan was the technician who attended the request and he was so great, he fixed the issue promptly, explained very clearly what happened and even inspected further the washing machine for general maintenance. I can’t take him enough for his great service. He was also very kind, approachable, and understanding. Thank you Ryan. This feedback and review is only related to this issue and the maintenance request. It does not reflect the overall service and experience with Get Living which can be improved drastically during the renting process once you sign up.

Maria · 24 March 2026

★★★★★ 1/5

Google

Personally I would give them a zero for the costumer service I received from start to finish. When going through the process they asked for my bank details before even sharing a contract, when I asked to see the contract they said no, I am in real estate and know myself they can’t do that, so after stating this they then shared. I do think the staff need trained in a lot of areas. Then when picking up keys they left me in reception forgot about me and started turning off the lights and locking up! I asked for my keys they shrugged and said we don’t have them… Then when I moved out the day after my contract ended I sent rent by mistake, they said they would not be refunding until the new tenant paid!!!! Which is extremely illegal!!!! I only lasted two months in the property as there was zero signal in my room and on top of that they failed to mention I was moving in with a psychopath, who apparently has had the police called on them by previous tenants for harassment and violence and failed to disclose this. They are continuing to let this girl live in the property and ignoring how dangerous she is on the other flat mates. There has now been 6 people in and out of one flat in less than a year. They have a responsibility for their tenants safety however turn a blind eye.

Becky · 14 March 2026

★★★★★ 5/5

Google

We’ve been living with Get Living for four years now and still really love it here. Recently, we started looking for a new home within East Village, and Georgia Obeng has been amazing throughout the whole process. She’s super friendly, incredibly efficient, and all the homes she recommended were spot on, exactly what we were looking for. With her help, we were able to choose our new place really quickly. Georgia also helped us think through the whole moving plan, making sure we could move in fast while still having enough time to move out comfortably. We really appreciate everything she’s done for us. Get Living has always been a great renting platform, and our experience this time once again proved that.

Lilya · 16 December 2025

★★★★★ 5/5

Google

Ryan is 5/5 Absolutely Outstanding Service We recently had our dishwasher repaired, and the experience was exceptional from start to finish. The engineer Ryan was incredibly professional, punctual, and genuinely skilled at what he does. He diagnosed the issue quickly, explained everything clearly, and carried out the repair with impressive efficiency and care. What really stood out was his attention to detail and the pride he clearly takes in his work, our dishwasher hasn’t run this smoothly in years. He even gave us helpful advice on maintenance and followed up to make sure everything was working perfectly. It’s rare to come across someone so dedicated, capable, and trustworthy. We are genuinely grateful and highly recommend him to anyone looking for top-quality service.

Ke · 14 December 2025

★★★★★ 5/5

Google

Danielle has been extremely helpful throughout my tenancy here. Everyday this week I have come to the office asking for help and been greeted by her smiling face and helpful nature. I love how solution focused she is - it has truly made my experience with Get Living a 5/5 😀😀 …

Navya · 14 March 2026

★★★★★ 5/5

Google

Had some dishwasher issues and they were on it so quickly!! Couldn’t thank Ryan enough for A) diagnosing the issue, B) coming well equipped to resolve the issue, C) giving me a tutorial of the new machine and what he suggests in order to get the best performance and save a little on the bills. Thank you Ryan!

Adam · 16 December 2025

★★★★★ 5/5

Google

Big thank you to Tony for being so helpful! He has been to our flat a couple times this week to fix some bits in our bathroom - he’s always super friendly and efficient and even suggests additional services that we didn’t realise we could have. Thank you Tony!

Joby · 14 February 2026

★★★★★ 4/5

Google

I've lived in East Village around 5-6 years now. The maintenance team have been excellent over those years, responding quickly and efficiently to any problems that arise. Big thanks to Tony and the others in the team for all their hard work!

Antony · 14 March 2026

★★★★★ 5/5

Google

We had a very positive experience working with Abdul Jalil during our apartment search with Getliving. Abdul was extremely helpful from start to finish: he explained every detail clearly, helped us choose a convenient move-in date, and even accelerated the process when possible. He was attentive to our questions, concerns, and preferences, and made the whole experience smooth and reassuring. We appreciate his professionalism and support, and would be happy to recommend him to other renters.

Виктория · 14 February 2026

★★★★★ 5/5

Google

Eddie was super helpful and solved our issue really quickly and efficiently. He also provided a comprehensive explanation on what had gone wrong and how to prevent this in the future. His demeanour was also kind and friendly. Thanks a lot Eddie!!

Zizi · 14 February 2026

★★★★★ 5/5

Google

Really lovely place to live and really fantastic staff - special shout out to Ernest and Vad for always having huge smiles on and being a safe friendly face to see both coming and leaving.

Lorcan · 7 April 2026

★★★★★ 5/5

Google

Ryan was great today! He replaced our dishwasher super fast and even fixed our fridge in the moment wich wasn’t even scheduled to be done as part of his visit. He was super friendly and a pleasure to be around.

Evie · 14 February 2026

★★★★★ 5/5

Google

I cannot speak highly enough of Nicola Wallace my relationship manager at Get Living! From start to finish, Nicola has been absolutely incredible in supporting me through a tenancy transfer process. She was consistently responsive, professional, and genuinely caring, making what could have been a stressful experience feel seamless and straightforward. Nicola went above and beyond to ensure everything was handled efficiently, providing clear communication and guidance at every step, so grateful for all of Nicola’s efforts.

Re · 16 January 2025

★★★★★ 5/5

Google

To be honest, great service! The washing machine door handle was fixed really quickly, and the whole process was smooth and hassle-free. Ryan was very polite, professional, and efficient. Really appreciate how fast everything was sorted. Thank you!

Aaheli · 14 February 2026

★★★★★ 5/5

Google

Lived in the village for 5 years and it was the most wonderful renting experience. Often felt more like living in a resort with everything always clean, well maintained and modern. Anything needing repair or maintaining were sorted within 24 hours usually (often sooner) and all team members always friendly and went above and beyond. The neighbourhood itself is charming and beautiful, with great bars, restaurants and amenities - all on the edge of the Olympic Park for a stroll in the sun.

Daniel · 31 March 2026

★★★★★ 5/5

Google

Huge thanks to Rumon for helping me change my storage pod batteries just before closing time. I’m incredibly grateful for her support. She was fast, efficient, and truly selfless. Excellent service!

RM · 31 March 2026

★★★★★ 5/5

Google

I have just completed 7 years living in a townhouse in the Stratford Olympic Park development. The service we have received from Get Living has been absolutely excellent from start to finish. Any issues we have had (there hasn't been many) are dealt with immediately via an easy to use app for reporting and by a skilled onsite team. We had an issue with the washing machine door and had a brand new washer delivered on the same day! The property and grounds/terrace was maintained immaculately. The team at Olympic Park are outstanding and cannot do enough to help, especially Oriane, Chloe and Connor - all fantastic. The fact we stayed for 7 years is testament to the standard that they deliver. Even the check out process was simple and very fair, no extra hidden charges and just a lovely email wishing us luck with our new home. Hearing horror stories from friends about London landlords, I felt compelled to write this review as Get Living have been the exact opposite. I would not hesitate to recommend to family and friends or use myself again should I ever need a rental!

Catherine · 8 October 2024

★★★★★ 5/5

Google

Tony has been amazing recently helping us sort some issues out in our bathroom. Super friendly and helpful- gets the job done quickly. Couldn’t recommend him enough!! Thanks Tony :)

Claudia · 14 February 2026

★★★★★ 3/5

Google

I lived with Getliving for two years in different properties each year. - maintenance is pretty fast working - deposit was safely returned - cleaning fee (price depending on your property) is necessary when moving out and is very expensive. - Skylark point was amazing, but they had hot water issue time to time. Not much to complain tbh, but I had this issue that when I moved in(not skylark, but house), all the windows were wide open for so long and even a window that connects to the ground. House was massy do to strong wind and I felt unsafe finding out that the main window is open wide.

Jiyeon · 28 May 2024

★★★★★ 5/5

Google

Danielle from Get Living was great, Danielle helped us sort an issue with our flat's keys. Danielle was fast at replying and made the entire process very simple and least stressful as possible. Very efficient

Eric · 14 December 2025

★★★★★ 5/5

Google

Ryan was super quick and super friendly, he fixed our fridge door in a flash and it works perfectly! Thank you Ryan

Nathalia · 31 March 2026

★★★★★ 5/5

Google

I’ve lived in Hightail Point in Portlands Place for nearly three years and can honestly say Mary on Concierge/Reception is simply the best. Every day she greets you with a smile, a little chat and is so incredibly friendly. Above this, she is so hard working and makes every query easily solved and just gets it. I have never come across someone so hard working and someone who understands every aspect of running a slick operation for a huge building. An asset to any company. She is the best and deserves so much more recognition!!!

Luke · 3 August 2025

★★★★★ 5/5

Google

Danielle was so quick and helpful really great! And Alex was so quick with fixes left from the last tenet!

Viyom · 7 April 2026