Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
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5/5
TrustpilotHORLEY BRANCH EXCELLENT
HORLEY BRANCHOutstanding! Best service I have received from any estate agent. Highly recommend and would not hesitate to use again.Although I dealt mainly with Sam, who was constantly professional, helpful, always ready to answer questions and nothing was too much trouble, with constant updates, involving a move that has not been the smoothest for myself. In fact, I would say over and above in some instances.Whole team were excellent in communication and customer care when Sam wasn't available. They not only clearly care about, and listen to their customers but also communicate between themselves. Thank you Andrew, Sam, Gaby, Noah! Ace team!
Mariea Β· 14 August 2023
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5/5
GoogleArvin and his team at Mansell McTaggart provided a very friendly and professional service, with lots of good advice on how best to market our property in a very difficult market. Of the four agents we considered, their valuation was the most realistic and their fee was competitive too. I wouldn't hesitate to recommend them.
Neal Β· 2 December 2024
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5/5
GoogleI'd like to thank the Uckfield branch of mansell mctaggart. everyone is so attentive and thoughtful, the whole transition seemed effortless and Trevor kept us updated on everything all the time
I really couldn't ask for a better service and would highly recommend π
Kids Β· 23 October 2023
Agent replied Β· 19 June 2024
Thank you very much for taking the time to leave us this lovely feedback and it's been our pleasure to have been of service to you :) Wishing you all the very best.
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1/5
TrustpilotUckfield Branch
Uckfield Branch - What an awful Estate Agency. Asked to view 2 properties on Saturday morning, told them more than happy to attend without them tagging along and the sales person (male) was anything but helpful. made up so many excuses and totally inflexible or helpful I simply advised that his Vendors should know how bad they are AND I would not bother viewing based on how awful my experience was with him.
I sincerely hope potential seller sand buyers heed my warning - why would you turn buyers away? If you are selling ever wondered why you are not getting viewings? Just how low can Estate Agency get?
Andy Β· 27 August 2025
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5/5
GoogleFriendly Team and Great Service over the last 2+ years, many thanks Brian. We would always recommend the team and colleagues there.
Paul Β· 9 November 2024
Agent replied Β· 9 December 2024
Thank you for leaving us some lovely feedback, Paul. Much appreciated :)
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5/5
GoogleCan't thank Dan & Trevor and the team enough for helping with the sale of our home as well as pointing us in the right direction when it came to the new home we bought. Great service throughout. Good communication which ensured things proceeded smoothly. Certainly would recommend let alone use Mansell again.
Vsvirginsi Β· 18 November 2024
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5/5
TrustpilotAdrian Kirbyshireβ Mansell McTaggart
I recently had the pleasure of working with Adrian from Mansell McTaggart agent to purchase my dream home. From start to finish, Adrian provided exceptional support and guidance throughout the entire process. He was always available to answer my questions and address any concerns I had, which made the experience stress-free and enjoyable. Adrian's professionalism and attention to detail were truly remarkable, and his expertise in the real estate industry was invaluable in helping me navigate the complex buying process. Overall, I would highly recommend Adrian to anyone looking to buy or sell their property. Thank you for your hard work and dedication, Adrian! You truly went above and beyond to help me find my perfect home
Rafat Β· 22 April 2023
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5/5
GoogleHaving failed to sell our home through a well known allegedly high-end agent we enlisted the help of Mansell McTaggart, Uckfield. They were very professional, pro-active and positive, their service exemplary resulting in an offer with 10 days and subsequent sale was smooth and stress free. I have since recommended them to friends who have all had the same outcome, I could not recommend them more highly.
John Β· 4 December 2024
Agent replied Β· 25 December 2024
Thank you, John for taking the time and care to leave us your very kind words. It's much appreciated and it's been our absolute pleasure to have been of service to you. Wishing you all the best and a wonderful Christmas, Arvin and the team :)
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5/5
GoogleMansell McTaggart, and specifically Daniel were brilliant through the whole process. We did not complete as quickly as we would have liked, but Daniel was patient and understanding which reassured us greatly.
Gary Β· 27 July 2025
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5/5
GoogleI am pleased to have chosen Mansell McTaggart Uckfield to sell our house and highly recommend them. They were efficient, professional and motivated throughout the process. I particularly appreciated Trevor's approach to communication which helped steer the process safely through a few sticky points, to completion. Thanks to the whole team for their support and hard work. I'd say I'll use them next time, but I have just sworn to never move again :-)
Emma Β· 27 July 2024
Agent replied Β· 26 August 2024
Ha! Thank you, Emma - never say never! It's been our absolute pleasure to have been of service to you and thank you very much for taking the time to leave us this lovely feedback. Wishing you all the best, Arvin and the team :)
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5/5
GoogleDan Kaye at MM helped us through a drawn-out, complicated purchase and a more straightforward sale. Really pleased with the way MM helped a potentially stressful time feel not-so-bad after all.
Mike Β· 26 December 2025
Agent replied Β· 25 January 2026
Thanks for your lovely feedback, Mike :)
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5/5
TrustpilotGreat to work with (Haywards Heath branch)
Iβd recommend Mansell McTaggart in Haywards Heath. Karl was a pleasure to work with and so helpful. They made an everything so much easier and I appreciate their support.
Customer Β· 3 August 2025
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1/5
TrustpilotFound out today my property that I ownβ¦
Found out today my property that I own with my husband was up for sale with this company !!!
It seems if you have keys to a property you can just invite estate agents to look and they put it up for sale , why would they not check land registry ? , who owns the property ? , what a shambles of a company does this ?
Andrea Β· 23 October 2025
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5/5
GoogleMansell McTaggart Estate Agents (Uckfield) have recently sold seven new houses for Mid-Sussex Homes. We are obviously delighted and can wholeheartedly recommend them for their professionalism, perseverance and liaison throughout the transactions.
Cherry Β· 26 November 2025
Agent replied Β· 25 January 2026
Thank you, Cherry - really kind of you to leave us some lovely feedback :)
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5/5
YellHelpful, Professional and Punctual
After several valuations we decided to use Mansell McTaggart Uckfield to sell our house. We were very pleased we did. The team were professional, polite and helpful throughout the process. We were informed of appointments in good time and the team were always punctual. They returned our calls and kept us up to date. Viewers were chased for feedback and viewings were undertaken in a friendly and professional way. When later, things went wrong in our chain (not our agents fault) both Dan and Trevor were very helpful, when we were at times exasperated by the process. They calmed us down and dealt with difficult situations professionally. The sale eventually went through and we had no regrets in using Mansell McTaggart. We felt supported and valued in the process. I have no hesitation in recommending them.
RobM-1794 Β· 4 November 2022
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5/5
GoogleDan and Trevor were brilliant in helping us sell our first home. Their advice was invaluable and they helped us with knowledge of the local area to also secure our next property at the right price. Would recommend to anyone looking to buy or sell. Thank you!
Catherine Β· 18 November 2024
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1/5
TrustpilotMansell McTaggart Horsham.
Mansell McTaggart Horsham.
We Wouldn't use these again. We were rushed through our property Viewing and wasn't given the opportunity to view the Garage and Loft space to see the boiler, but as we liked the property we decided to put in an offer which was Β£5000 over the entry price. After we submitted a fair offer based on what we saw of the property, the Estate Agents then looked at our financials and tried to instigate a bidding war amongst buyers by claiming that we were Β£10.000 lower than everyone. This made me sick and I just found it dishonest. They wanted an extra Β£10.000 on top of the Β£5.000 we had already offered. We pulled out of the sale and retracted our offer. When asked why I had done this, I told them that I didn't appreciate there sales tactics, to which they replied "it's not sales tactics it the law" which is Actually untrue. They are not legally bound to reveal the other offers, they just don't want to. When you submit your financials to these swindlers, they will use them against you and try to pressure you into using all of your mortgage amount. It is already very difficult if you are a first time buyer, trying to stump up a deposit and now also the Stamp Duty. These people do not care about this, they are only interested in there commission and how much of your money they can get. Disgusting behaviour. Furthermore I posted this review on Trustpilot and Google and when the Director of the Horsham branch saw it, he posted his reply and purposely posted our identities' out of spite breaching GDPR. When we asked him to remove our names he flat out refused. I deleted the review and reposted it. ICO have been informed.
Gabriel Β· 14 May 2025
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4/5
GoogleThe team at Uckfield were responsive and helpful through the long time that our sale and purchase took to complete. They were polite and encouraging and we would recommend the Uckfield office.
David Β· 10 May 2025
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5/5
GoogleTrevor was excellent during a challenging purchase. Very reassuring and great communication.
William Β· 2 December 2024
Agent replied Β· 25 December 2024
Thank you for your kind feedback, William! We very much appreciate it. Wishing you all the best, AJ and the team :)
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5/5
GoogleMansell McTaggart have been enormously helpful and professional estate agents throughout the whole process of our house purchase. They have liaised swiftly and effectively between us and the property developers, not least in successfully helping us to achieve some useful design and colour adjustments to a new build house. Communications have been consistently supportive and responsive to achieve a smooth process towards completion. Dan in particular at the Uckfield office has been extremely helpful and generous with his time.
David Β· 20 May 2025
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5/5
TrustpilotHighly Recommend
Horsham Branch - We sold through Mansell Mctaggart and had an incredible experience. We were constantly kept up to date and in the loop throughout the 9 months our chain took to complete.Harry went above and beyond to help us in many different ways and we are extremely thankful to him. Any issues we had, they already had a solution and made it really easy for us. Not only was their professionalism top notch but they were also really friendly and down to earth which made the whole experience so much better. Thank you to Harry, Guy and Scott for all of your hard work, we appreciate it alot.
Kay Β· 14 June 2022
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1/5
TrustpilotPlain rude
Need to check into reality that it is not a normal or common thing for RENTERS to earn nearly Β£50k a year if people are looking at renting your cheaper 3 bed houses, its because thats what they bloody need and can afford! Expecting them to be earning that amount and denying any help towards people who donβt straight up just no canβt help you there youβre too poor bye! Honestly ridiculous, have you not heard of the cost of bloody living. Price of life is going up but they pay isnβt. Landlords, if youβre wondering why no oneβs renting your property yet. These people are why. This is for Burgess Hill, no idea if youβre all like this
Ashleigh Β· 4 April 2025
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5/5
GoogleThis is not the first time we have used Mansell McTaggart and once again we have not been disappointed in the professional manner in which they conducted the sale of our property. We can't thank Avrin and his team enough and have no problem in recommending them as a trust worthy Estate Agent.
Paul Β· 20 May 2024
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5/5
TrustpilotEast Grinstead Branch
East Grinstead Branch - they were excellent. Selling and buying was a very long and drawn out process and Mansellβs were helpful and really supportive throughout. From the start I felt they had our best interests at heart. They offered sound advice and we were so pleased we went with them. Luca and Cameron were incredibly helpful with viewings and Steven was excellent with his sales progression support and assistance on numerous occasions! Anytime we called the office I felt whoever we spoke to knew all about our sale and eventual purchase, they seem to really work together as a team and we are so pleased we chose them! Thank you East Grinstead team! Tina
Boo Β· 5 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.