Trusted Agent profile · East Sussex
★★★★★
175 reviews across 3 platforms
204-206 High Street, Uckfield, East Sussex, TN22 1RD
Mansell McTaggart's office in East Sussex, at 204-206 High Street, is rated 4.3 out of 5 across 175 reviews on three platforms, including 91 Google reviews rated 4.8.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
TrustpilotMansell McTaggart estate - East…
Mansell McTaggart estate agents in East Grinstead were fantastic throughout the process in selling my late father’s house. I was updated at every stage with the sale. I have to add Matt Chandler appraised the house realistically in the current market and I sold the house in the first three days when it live on the market. I will definitely use these Estate Agents again. Thank you for all your help.
5/5
TrustpilotOutstanding support for sale
Jo was an outstanding support for our sale, which had quite a few problems. The other members of the Storrington team, Mark and Greg were also always supportive and professional. I have no hesitation in highly recommending the Storrington branch.
1/5
TrustpilotSlander
Due to emails sent which I have now been shared due to divorce. I am taking legal action very soon on the company and one individual. Most unprofessional act I have ever had to witness when they don’t know the truth. And when you have done everything in your power to sell the house, and they just don’t try and sell it. Ring doorbells. Give the client a brochure and stay outside on your phone. Find a real sales estate agent
1/5
TrustpilotCrowborough people stay away from Lee and Paul!
I was in the process of buying a property advertised through them. Waisted 3 months of my life, Lee and Paul were hiding a very crucial information and in the end they admitted that they were helping seller with their financial difficulties. They should never allow for the property to be advertised if the people couldn't effort to move out. I had to pay over £2500 solicitor bill (my mistake for trusting them) as chosen their solicitor recommendation. Solicitor along with Paul and Lee were working together and 100% against me, as a customer.
5/5
TrustpilotBrilliant service, highly recommend
Brilliant service from a friendly and experienced team! Right from the start Jamie came and organised a great video that completely showcased our house. The attention to detail on the house particulars were clear and the photos taken by Jimmy were excellent. Our house sold very quickly but took a long time to go through due to the bottom of the chain falling through twice. I really believe that if Mansell's had control of the bottom of the chain it would have been a lot smoother but Karl and Andrew did an absolutely fantastic job keeping on top of every aspect of the chain and keeping us informed of progress. If you are considering selling your house, these are the people to sign up with. Highly recommend
5/5
GoogleExcellent service from start to finish. The team were professional, proactive, and always kept me updated throughout the sale of my house in Uckfield. Their local knowledge and clear communication made the whole process smooth and stress-free. I’d happily recommend them to anyone looking to sell in the area.
Thank you, Kevin for taking the time to leave us your lovely feedback. It's been our pleasure to have been of service to you and we wish you all the best. Team MM :)
5/5
GoogleHaving had our house on the market with another agent for some considerable time, we asked Mansell McTaggart to market our property for us. From the moment we met Arvin, through to the completion of the sale, we were delighted with the professional service we received from the whole Uckfield team. It was a complex sale with a large chain, but the team at Mansell McTaggart worked very hard to get the sale over the line and kept us well informed throughout the process. We would not hesitate to recommend the Uckfield branch, and their superb team. With our grateful thanks. Jules & Kate.
Thank you so much, Jules for taking the time to leave us your kind feedback. It's been our total pleasure to have. been of service and we're so happy it all worked out well. Wishing you a wonderful Christmas! AJ and the team :)
5/5
GoogleArvin and the Mansells team were fantastic throughout our property sale. When our first house purchase fell through, they handled the situation brilliantly, keeping both us and our buyers well-informed and calm. Thanks to their support, we were able to find another property to buy, and the whole process got back on track smoothly. The team was always efficient with their side of things, ensuring there were no delays from their end, which was really appreciated. Their professionalism and friendly approach made what could have been a stressful time much more manageable. The level of service we received throughout was excellent and I'd definitely recommend them if you're looking to sell your house.
Ah, Allan - thank you very much indeed for taking the time and care to leave us your kind feedback here. We really do appreciate it :) It's been our pleasure, and we hope you have a wonderful Christmas! Arvin and the team.
1/5
TrustpilotI've never had a good experience when Mansell McTaggart are involved
Once again Mansell McTaggart have proved themselves to be a poor estate agent. Due to their lack of diligence with checking that finances were fully in place, our house move, which was a relocation for us, have been completely upended at the last minute. I have also dealt with them in the past and have never had a good experience, they don't tell the truth, don't do their job properly and I would recommend that you don't use them. Use someone else.
2/5
TrustpilotHaywards Heath branch
Haywards Heath branch - poor quality of viewings around 50% were not on market and on today’s overheard them discussing another property whilst viewing mine. Also selling technique was concentrated on potential for extension rather than house as is. Would not recommend
1/5
TrustpilotBurgess Hill Branch
Rented from Mansell McTaggert. We reported mold nothing done about it, they were not interested. We moved out and paid for a professional cleaning service £330 but they said it was not good enough and and wanted to bring in there own cleaning service and deduct from the deposit. They sent photos two weeks after moving out pointing out stuff that wasn’t even on the exit inspection report. Avoid really unscrupulous people.
5/5
GoogleWhat can we say!! Mansell McTaggart are the best estate agent we’ve ever used! We’ve used them 3 times and would definitely recommend them to anyone looking for a trusted & professional service for the sale of their property. The whole team … More
Aww, thank you both for your lovely feedback! It's been our total pleasure to be of service to you. Wishing you all the happiness! Team MM :)
2/5
TrustpilotPoor sales progression
Initially all went well. Great photos and floor plan attracted people quickly via Rightmove. But after agreeing a sale, the sales progression process was poor and frustrating. I felt it was more about “managing expectations” rather than prioritising and communication. But we got there in the end but can’t help feeling that was mainly due to other people’s efforts.
5/5
TrustpilotHighly recommend Storrington team
cannot recommend Jo, Mark and Greg at Mansell Mc Taggart, Storrington, highly enough. Selling my home was an incredibly emotional and challenging experience, but they guided me with exceptional professionalism, patience, and genuine care throughout the entire process. They weren’t just estate agents, they became trusted friends, offering support and understanding every step of the way. Their kindness, honesty, and dedication made a stressful time far more manageable, and I’m truly grateful for everything they did. If you want an estate agent who combines expertise with compassion, look no further, they are simply outstanding.
5/5
GoogleWhat an amazing service I have recieved by Mansell McTaggart especially Trevor. He has gone above and beyond to make sure that my house sale went through. I can't recommend you enough. Thank you so much for your amazing service. Honest, reliable and professional. If/when I need another new home, I shall 100% be back.
Oh, thank you Kelly for your kind words! It's been our total pleasure to have been of service and we wish you all the happiness! Arvin and the team :)
5/5
GoogleMansell McTaggart Uckfield very much helped me at my lowest point in life. When my parents moved abroad, I had no choice but to find a place with the assistance of Wealden and Universal Credit...and to some, this does not have the makings … More
Jonathan, thank you so much for taking the time to leave us your lovely feedback. It's been our absolute pleasure to have been of service to you and we wish you all the happiness. Team MM :)
5/5
GoogleDan at Mansell McTaggart was so helpful throughout our first sale & purchase process. He walked us through all aspects of the process, marketed the property efficiently, handled viewings & offer negotiations professionally & pragmatically, and saw it through to exchange in what was quite a complex chain.
Thank you very much for your kind words! We really appreciate it. Wishing you all the best, Team MM :)
1/5
TrustpilotEscalating complaint, timestamped offer mishandled
Just before the strict 10:00 deadline, I spoke directly with the agent handling offers. He confirmed there were no offers in the £290, £300k region. I then submitted a clear, chain-free offer of £295k, well above that range, and received confirmation of receipt by email. Despite this, the property was sold to someone else with no explanation, no timestamped evidence, and no transparency. I am now gathering evidence, including recorded calls, and will escalate this to The Property Ombudsman and Trading Standards to protect my rights and obstruct the sale until the matter is resolved. Buyers deserve fair treatment, not vague denials and procedural silence.
5/5
TrustpilotSussex purchase
We purchased a house in Burgess Hill through Mansell McTaggart, and they were fantastic every step of the way - Scott handled our purchase and the communication was great throughout. The team were so helpful and efficient, which is exactly what you need when moving house!
5/5
GoogleThanks to Brian Wilkins for his support throughout the process of letting my flat. I've used several different agents over the years and this has been the most positive experience, especially the regular communication and full transparency about the costs involved. I will be very happy to use Mansell McTaggart the next time I need to find a new tenant.
5/5
GoogleThe team at MansellMctaggart are the most friendliest and professional teams I have worked along side. I felt reassured and trusted by the advice given by Arvin and his team, which they helped complete a sale very quickly and efficiently. Lots of communication throughout the process and always able to get a response. Absolutely joyful to work with.
5/5
TrustpilotFriendly and professional
Mansell McTaggart proved to be the best choice when I was looking for a flat in Hove. Harry, in particular was super helpful and guided me through the process and dealt with any issues straight away in a very friendly and professional manner. The whole experience was very positive and I'd highly recommend the service.
5/5
GoogleWe have had as buyers such an amazing experience with this Agents and particularly with Daniel. Always so receptive, communication has been brilliant, willingness to show us the house several time during the process and so on. We were … More
Thank you for your feedback, Marcela - we really appreciate it. Wishing you all the happiness in your new home! Team MM :)
5/5
GoogleI am pleased to share my exceptional experience with Mansell McTaggart during my recent property purchase. From the initial inquiry to the exchange of contracts, the entire process was smooth and professional, thanks to the dedication and efficiency of the entire team. Arvin and his colleagues provided exemplary service, keeping me informed at every stage and ensuring that all my questions were promptly addressed. Their expertise and attention to detail were evident throughout, making what can often be a stressful experience remarkably seamless. The team's proactive communication and personalized approach made me feel valued and confident in their ability to handle my purchase with care and precision. I particularly appreciated their willingness to go above and beyond, providing support and guidance whenever needed. I highly recommend Mansell McTaggart to anyone seeking a reliable and customer-focused real estate agency. Their commitment to maintaining an award-winning standard of service is truly commendable, and I am grateful for their assistance in securing my new home. Thank you once again to Arvin and the entire team for their outstanding service. It has been a pleasure working with you, and I look forward to your continued support until completion day. Best wishes, Athik
Thank you for your detailed feedback, Athik! It's very much appreciated by us. It's been our pleasure to have been of service to you and we wish you all the very best! Arvin and the team :)
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