Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been dealing with Leaders in Brighton Marina for a few years they manage and sell multi properties for us and the service we receive is beyond 5*. The team Greg, Georj & Jon are fantastic to deal with!
Emily · 19 June 2019
Agent replied · 17 June 2024
Hi Emily, we are so happy to read such an amazing review about the Leaders team at Brighton Marina! We're delighted that the team have been able to manage and sell multiple properties for you all while delivering a 5* level of service. We will pass these comments onto the team so they are aware of this wonderful feedback. Kind Regards, Leaders
★★★★★ 5/5
GoogleI received a 5* service from the team in Brighton marina, Georj was helpful throughout the process - would highly recommend!!!
Ayman · 18 June 2020
★★★★★ 5/5
GoogleExcellent interaction with Chloe and Natalia at Leaders in the Brighton Marina! They were very helpful!
Katy · 18 June 2023
Agent replied · 17 June 2024
Dear Katy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGeorj was a dream to work with, very professional, efficient and friendly. If only all letting & estate agents were as accommodating.
Sophia · 19 June 2019
★★★★★ 5/5
GoogleDemetrius Stacey, Georjana Clarke and Gianni Ciotte have made my move very smooth and easy. They are friendly, efficient and responsive. I would recommend using their services. KathyPositiveResponsiveness, Quality, Professionalism
Kathy · 18 June 2021
Agent replied · 17 June 2024
Hi Kathy Wormald,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Brighton Marina. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleExcellent service. Professional, knowledgeable and conscientious with very fast responses to any queries. Highly recommended.
Rupert · 16 January 2025
★★★★★ 5/5
GoogleReally very helpful
Thanks for all the staff at leaders, especially staff in Marina and Chloe. They were really helpful and responsive.PositiveResponsiveness, Quality
Ricky · 18 June 2022
Agent replied · 17 June 2024
Hi Ricky, thank you for taking time to let us know that you received a really helpful service from the team at our Brighton Marina branch. It was lovely to receive positive feedback.
Thank you
Customer Relations Team
★★★★★ 5/5
GoogleThorough and professional throughout the lettings process. Lucy, Christina and the team helped ensure a swift and effortless move. Thanks!
Callum · 19 June 2019
★★★★★ 1/5
GooglePatronising so called team who are all fake smiles and literally interested in just money. Would never go to you ever again
John · 18 June 2022
Agent replied · 17 June 2024
Dear John
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 4/5
Google***UPDATE*** Since posting my original review in August 2016, Leader's have refunded the holding deposit we paid for a flat in July 2015. I would like to thank them very much for their help in this matter.
Dominic · 19 June 2017
Agent replied · 17 June 2024
Hi Dominic, we're really sorry that you have had a bad experience. We have tried to investigate this with the branch but unfortunately the staff members you would have dealt with are no longer with the business. If you would like to escalate your complaint further, please do not hesitate to contact us by emailing customerservice@leaders.co.uk.
★★★★★ 5/5
GoogleI am pleased with the professional and dedicated services i received
Faris · 18 June 2023
Agent replied · 17 June 2024
Dear Faris
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI and My company have been working with Leaders Marina for a long period of time and have always found the branch to be extremely pleasant and helpful. On a day to day basis - Ellie and Jon are generally our port of call from this branch but alongside this we have built great relationships with Greg, Keran, Dee and Georj.
Simply a great company :)
Sam · 19 June 2019
★★★★★ 5/5
GoogleThe staff are extremely helpful. One of the staff members, Georjana, was a major help, excellent service, very professional and very patient. Would definitely recommend their services!
Bibi · 18 June 2021
Agent replied · 17 June 2024
Hi Bibi Haajira Shaik!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleConsidered moving back to Brighton marina and Greg and Andy helped me with my decision. Greg’s enthusiasm and intimate knowledge of the marina and surroundings was surprising and refreshing. Very professional throughout the purchase and after sales too with further information/advice and fully tried and tested contractor details. If you want professional, honest non hard selling property advice, go to Greg at Leaders. Highly recommended.
Jerry · 19 June 2019
★★★★★ 5/5
GoogleThey did good service, I can recommend it.
Nishijima · 18 June 2023
Agent replied · 17 June 2024
Dear Nishijima,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSuper helpful and went well out their way to get us into our new home
Ben · 18 June 2022
Agent replied · 17 June 2024
Dear Ben,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleProfessional people who know their job and do it in the best way.
Mehr · 25 August 2022
Agent replied · 24 August 2024
Dear Mehrdad,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe service was more than wonderful and quick to get you where you want.
Thanks Leaders Marina.
Sincerely,
TurkiPositiveResponsiveness, Quality, Professionalism
T · 18 June 2021
Agent replied · 17 June 2024
Hello Turki Alah
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleLeaders agent - Ms. Chloe Bradwell, she provides a good service in Brighton, UK
H · 18 June 2022
Agent replied · 17 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleJon the property manager was a pleasure to deal with as we prepared to move in, and sorted out the minor issues we encountered quickly and efficiently.
Les · 19 June 2019
Agent replied · 17 June 2024
H Les, we are so happy to read such a great review about the team at Leaders Brighton Marina! We are so happy that Jon has been so supportive throughout your experience and will ensure that your comments are passed on. Thank you for taking the time to leave us with your review, we hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleI great team of professionals that were polite helpful and dedicatedPositiveProfessionalism
Caryl · 18 June 2022
Agent replied · 17 June 2024
Dear, Caryl Terlezki, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleGeorj is amazing! Thanks!
Ryan · 18 June 2020
★★★★★ 1/5
GoogleTakes long time to reply to my email messages 👎🏻👎🏻
Im ready and my money is cash and apartment is available!! …
M · 19 June 2019
Agent replied · 17 June 2024
We're disappointed to hear of the negative experience you have had with the team at Brighton Marina. We of course would like help to work towards a resolution and help you in your search for a property so please reach out to Demetrious on 01273 626655 to discuss this further. We hope to hear from you. Kind Regards Joe Gilliland Kind Regards
★★★★★ 4/5
GoogleHassle free, quick action after complains raised. Not typical English curiosity to do spot check with tenants. Highly recommended for this agent!
Izwan · 19 June 2017
Agent replied · 17 June 2024
Hi Izwan, many thanks for taking the time to leave a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
