Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleFailed to turn up for an appointment and never bothered to call
Philip · 18 June 2021
Agent replied · 17 June 2024
Dear Mr Young, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Brighton Marina office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact us via email customerrelations@lrg.co.uk as we would be more than happy to discuss this with you.
Mandy Klopper, Customer Relations Team
★★★★★ 5/5
GoogleGreat Experience with these guys.PositiveProfessionalism
Ahmed · 18 June 2022
Agent replied · 17 June 2024
Dear Ahmed
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 4/5
GoogleAlways friendly and efficient, turned up when they said they would and I got almost all of the deposit back.
Keith · 19 June 2017
Agent replied · 17 June 2024
Hi Keith, many thanks for your review. We are really pleased you have been happy with the service and will be sure to pass on your feedback to the team.
★★★★★ 5/5
GoogleVery impressed with the team at Leaders today. I viewed a number of properties with them at the Marina in terrible weather. They were knowledgeable, professional and happy to take me on numerous viewings in spite of the awful weather. I would definitely recommend their services to others.
David · 19 June 2019
★★★★★ 5/5
GoogleGreat service from Georj. We found the whole process seamless with the use of the docusign online process and emails from the team to notify us. Took the pressure off the move itself. Highly recommend. Thank you Leaders! Matt and Minnie
Matt · 18 June 2020
★★★★★ 5/5
GoogleI have used the Leaders team for a number of years to find good tenants for an apartment I own in Brighton Marina.
They are warm, friendly, professional and efficient and provide a great service. I would highly recommend them.
Anthony · 18 June 2020
★★★★★ 5/5
GoogleThe whole team is very friendly and professional. I would definitely recommend them!
Tabby · 19 June 2017
Agent replied · 17 June 2024
Hi Tabby, thank you for taking the time to leave feedback for our Brighton Marina office, we are pleased to hear that you are happy with the service you have received from the team.
★★★★★ 5/5
GoogleVery professional. Andy and Greg most helpful and knowledgeable.
William · 19 June 2018
Agent replied · 17 June 2024
Hi William, we're glad you had such a good experience with us! Thank you for taking the time to leave us a review.
★★★★★ 5/5
GoogleLeaders provided us with a very professional service in selling our marina property.
We believe that their marina expertise and experience assisted greatly in selling our property.
A great team of professionals that we would have no problem recommending.
Mark · 19 June 2019
★★★★★ 5/5
GoogleGeorj helped my mother secure a property in Marine Gate. She was so helpful and guiding throughout the whole process and I would thoroughly recommend her level of customer service and attentiveness to anyone looking for their new home.
Ellen · 19 June 2019
★★★★★ 1/5
GoogleThe staff and person who work for the developer are very AMAZING. They treat us as a fool and they trying to hide some important in order to let us to buy the property as soon as possible.
100 · 19 June 2019
★★★★★ 5/5
GoogleFive star, professional and friendly support throughout the tenancy period in Brighton from everyone at Leaders. Thoroughly recommend Leaders if you are looking for a rental in and around Brighton.
David · 19 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Annemarie · 16 March 2026
Agent replied · 16 April 2026
Dear Annemarie Harman! Thanks for the amazing review and star rating! All the best, Customer Care Team
★★★★★ 5/5
GoogleLeaders did an excellent job in helping us find a lovely apartment which we are very happy in. Thank you!
Hans · 18 June 2020
★★★★★ 5/5
GoogleWe stayed here for two years and our property manager was Jon. He was reliable and excellent at all times.
Sarah · 18 June 2020
★★★★★ 5/5
GoogleExcellent service from Andy, Greg, Keran and the Brighton Marina team. Good communication, timely response and always happy to help and give experienced advice.
Kenneth · 19 June 2018
★★★★★ 5/5
GoogleGreg and demetrius and george and chloe are amazing and helpful. You should check them out 👍🏻 …
Ss · 18 June 2020
★★★★★ 5/5
GoogleWe found the whole team very helpful and professional when renting out our cottage. A really friendly service.
S · 18 June 2020
★★★★★ 5/5
GoogleThey are polite, punctual and professional .
The best agency I dealt with till now.
Rana · 18 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
Newhouse · 15 October 2025
Agent replied · 12 November 2025
Dear Newhouse Retail, Thank you for the great review of our Leaders Estate Agents Brighton Marina team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Abhilash · 6 July 2025
Agent replied · 10 August 2025
Dear Abhilash Reddy Thota, Thank you for the great review of our Leaders Estate Agents Brighton Marina team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleGreat Team. friendly, professional and very attentive
Cliff · 19 June 2019
★★★★★ 5/5
GoogleMost efficient pleasant company to deal with
Carol · 19 June 2018
★★★★★ 5/5
GoogleExcellent Service, helpful, friendly team!
Katie · 19 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
