Trusted Agent profile · East Sussex
★★★★★
231 reviews across 2 platforms
49-50 Lewes Road, Brighton, East Sussex, BN2 3HW
King and Chasemore's office in East Sussex, at 49-50 Lewes Road, is rated 4.6 out of 5 across 231 reviews on two platforms, including 213 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King and Chasemore won in 2026.
The Trusted Agent 2026 results for King and Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
4/5
GoogleConsistent communication with the very helpful estate agent Paula, allowed me and my flat mate to secure the property promptly and without much fuss. We were forced to move in a bit earlier than we’d like, and at a time on the day that was not suitable, so I cannot give 5 stars. However, in regards to customer service, this was faultless.PositiveQuality
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have rented out our property for many years with K&C. I have always found the staff in the office extremely approachable and helpful and always get back to me with answers to any queries I have in a very timely manner. Recently I have been dealing with Paula who has been very efficient and helpful. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been using King & Chasemore Lewes Road for several years and they have always been extremely helpful and efficient - nothing to fault! Thank you for all of your dedication and continued professionalism - in both the rental and sales departments!PositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
4/5
GoogleI had a viewing. With a lovely girl called Olivia Muca. She was very knowledgeable and very kind throughout the viewing. Highly recommend
Yusef thanks for leaving us your lovely review and your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe are so happy that we decided to go with King & Chasemore on Lewes Road - at every step of our journey they were responsive, informative and above all really knew their stuff culminating in a smooth sale (all be it a little longer due to lockdown). Great work Josh and all the team :)PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
1/5
GoogleThey are really liar! Today I asked to a flat about available, they said it’s available but they I see now let agreed. So they are really liar! Everyone must be careful
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleHI, I renting flat from this lovely agency since 2013 and I never had any problem with them, whenever I called them they solved everything as soon as they could do, I would love just to say thanks for comfortable living way and for a Staff , especially for Paula, Have a great year tooPositiveQuality
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleGreat experience was with King and Chasemore on Lewes Road, I dealt with both James and Shaun who were extremely prossefional, easy to deal with, freindly and timely in their responses to any questions. Couldn't recomend them enough.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you kings and Chasemore. Really like my new home.Bless you Olivia, you were soo helpful
Many thanks for the fantastic 5* review Hannah. Kind regards, Lucy, Customer Relations.
5/5
GoogleI came into the branch to discuss either potentially letting or selling my property. Both the sales and lettings team were really helpful in answering any questions I had regarding the process, would definitely recommend.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleHighly recommend using King and Chasemore as letting agents. I have been using them for over 7 years and always found them to be professional, polite and quick to respond to any problems I had with tenants or with my property. Great service all round from Adam, Fin, Wes and Sam!PositiveResponsiveness, Quality, Professionalism
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
5/5
GoogleErene philipos has helped me rent a property and has been outstanding throughout the whole process, very professional and helped through every individual process. Erene philipos explained everything in detail and gave her 100% throughout.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had my best experience with Eren and Ryan. They were really helpful and kind and deserve all 5 stars and if I have to search for houses again I would definitely request them again
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleOlivia did an amazing Job helping us secure this place smoothly. Lovely property
Many thanks Osa for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWes has been amazing from start to finish. Definitely recommend!
Thank you for your 5* review and recommendation! Best wishes, Scott.
5/5
GoogleHighly recommend! Connor, Phoebe and Gabriel have been fantastic with helping me find my first home. They made it a very smooth process, they went above and beyond for me, The best experience out of the agents I have dealt with during this process.
5/5
GoogleMy experience with king and chasemore was very excellent and our property agent was Erena she is very hardworking and i am very thankful to her to provide us property for rent
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI have been on a haunt for a 1 bedroom property for a long time which has been stressful. I was called by Erena regarding an enquiry i have put through. She was very professional and understanding of what I was looking for. She went above and beyond to help me find what I wanted. I am extremely happy with the service. 🤩🤩 …
1/5
TrustpilotAwful service
Asked them to visit, value and discuss a sale. They failed to provide what was requested and generally came across as slippery. After telling them I wasn't interested and requesting removal from their database they have continued calling me for years.
5/5
GoogleAfter weeks of searching and looking at lots of very run down properties, we found something lovely with king & Chasemore through Olivia she was very prompt and professional and can’t fault the service in she provided in anyway. Many thanks
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleShaun, Connor and James all really helpful managing the sales progression for me. Very responsive and professional, would recommend.
Thank you for taking the time to leave us this amazing 5* review and recommendation Will Naylor. Kind regards Lucy, Customer Relations.
5/5
Google5 star service from Laurence Pulford, offering great mortgage advice, would highly recommend!! Thank you as always.
Thank you Ben for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
5/5
GoogleVery helpful and friendly team, we had a very positive experience with King and Chasemore and I would recommend them to anyone. Olivia Gamble helped us sort out our tenancy and was super helpful, clear and warm towards us!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing service. Chloe and Rebecca have been truly been amazing in helping us get a property !!
Thanks Rohan Hari Kumar for the excellent 5* review! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: King and Chasemore, Brighton won Trusted Agent; King and Chasemore, Church Road won Trusted Agent; King and Chasemore, Berwick-Upon-Tweed won Trusted Agent; King and Chasemore, Saltdean won Trusted Agent; King and Chasemore, Worthing won Trusted Agent.
