Trusted Agent profile ยท East Sussex
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231 reviews across 2 platforms
49-50 Lewes Road, Brighton, East Sussex, BN2 3HW
King and Chasemore's office in East Sussex, at 49-50 Lewes Road, is rated 4.6 out of 5 across 231 reviews on two platforms, including 213 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King and Chasemore won in 2026.
The Trusted Agent 2026 results for King and Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
GoogleHelped us get our first house. They are all really lovely and so helpful! Highly recommend to anyone looking to buy!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat communication Good commitment to the job they do - particularly wanted ti mention Ryan whoโs organization skills 10/10 thank you ๐๐พ โฆ
Thank you Remzi for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a great experience with Olivia Gamble, going through the tenancy process. Always on hand to answer a question and generally made the whole process as smooth as it could be. Very happy :)PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole staff is very helpful and our property agent was Erena i am very thankful to her to provide us property for rent.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI recommend these people specially Erena philipos because she helps me to rent the house.Her service is excellent and I appreciate her.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleRyan, Chloe and Laurence have been amazing and have provided an excellent service in letting and remortgaging my property.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recommend these staff specially Erena philipos because she helps me to rent the house.she is superb I appreciate her service.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSpoke with Chloe, she was really friendly and very helpful.
Natasha Young thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmzaning team couldn't ask better Rebecca Dan all of them from western road really help me out when needed Again ppl go visit them if you wanna move in xPositiveProfessionalism
Many thanks for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks arena for helping with all the agreement works to be done clearly thanks a lot for the efforts
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAdam Denton has provided first class service thus far; professional, knowledgeable and approachable. I look forward to working with him and his colleagues, hopefully in the not too distant future!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotManager never in when I telephoned
Manager never in when I telephoned. Many lies told, no customer service, even when I raised some on going issues as a complaint. It did not bother anyone that potentially I had lost almost thirty thousand pounds, when too aborted sales came and went, and nobody showed the slightest bit of concern.
1/5
TrustpilotUnbelievably rude and untrustworthy
Think before you send your passport, driving licence and details of your financial accounts to this lot. I found them very unpleasant and untrustworthy. The manager became aggressive with me when I refused to increase an offer, started shouting at me and then flung the phone down. Very unprofessional.
4/5
GooglePersonable, professional and quite good at keeping you up to date on progress.
Many thanks for your outstanding review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to King & Chasemore for the many years in which they have acted as agents for our flat while it has been let. We had lovely tenants and good service, so many thanks!
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
5/5
GoogleVery helpful and accommodating throughout the process, much appreciated to everyone in the branch!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery positive experience, Shaun did such a great job, his help was precious. Super responsive, and understanding, great communication too.PositiveResponsiveness, Quality, Professionalism
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a buyer they were very engaging and acted as an efficient intermediate between myself and the vendor to help alleviate any issues. Kay in particular went above and beyond for the cause
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
5/5
GoogleThe smoothest moving I have ever had. Very profesional team that work fast and efficient. The whole proses of moving and paper work were explained in a very clear way.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
5/5
GoogleFantastic service from Dominique, professional, prompt and informative, definitely recommend.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
4/5
GoogleIt was a good experience to work with King & Chasemore; very supportive team, friendly, professional and honest. Thanks for your help.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GooglePurchased my first property with king and chasemore, the process went smoothly and the team were very helpful throughout.PositiveResponsiveness, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleA very good experience dealing with Shaun, very responsive and professional.PositiveResponsiveness, Quality, Professionalism
Thank you so much for this great 5* review. We really appreciate your kind words. Best wishes, Graham, Customer Relations
5/5
GoogleGreat service, really went above and beyond for my last let.PositiveResponsiveness, Quality
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: King and Chasemore, Brighton won Trusted Agent; King and Chasemore, Church Road won Trusted Agent; King and Chasemore, Berwick-Upon-Tweed won Trusted Agent; King and Chasemore, Saltdean won Trusted Agent; King and Chasemore, Worthing won Trusted Agent.
