Trusted Agent profile · Brighton
★★★★★
256 reviews across 2 platforms
49-50 Lewes Road, Brighton, BN2 3HW
Part of King & Chasemore, see every office.
King's office in Brighton, at 49-50 Lewes Road, is rated 4.6 out of 5 across 256 reviews on two platforms, including 238 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King won in 2026.
The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
GoogleJames ans Shaun were professional in their dealings with us , flexible and understanding when we needed to make changes to plans like viewing dates.The agents listened carefully to our circumstances and endeavoured to accomodate us as much as possible.PositiveProfessionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBig thank you to Chloe for answering all my annoying questions with lots of patience and sensitivity! Appreciate the service given.
Thank you for taking the time to leave us this tremendous 5* review Loo Rose. Kind regards, Lucy, Customer Relations.
5/5
GoogleNothing but good things to say about staff at King and Chasemore, quick and efficient helping me rent a new property, and Erena Philipos was really helpful with all my paperwork.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
TrustpilotGreat experience and instant response!!
I recently had the pleasure of working with Victoria C. (and someone else who I can't remember) for a property valuation, and I must say, the teams service exceeded all expectations. From the moment we began the process, Victoria demonstrated exceptional professionalism, attention to detail, and an impressive depth of knowledge about the property market. The valuation they provided was not only thorough but also well-explained, covering all aspects, including current market trends, comparable properties, and potential improvements that could impact the value. She took the time to walk me through each factor affecting the valuation, ensuring I fully understood the process and felt confident about their insights. What stood out most was the teams and Victoria's willingness to answer all my questions, no matter how small, and their ability to tailor their advice to my specific needs and goals. Their friendly and approachable manner made the entire experience stress-free and enjoyable. I would highly recommend the team to anyone looking for a property valuation or guidance in the real estate market. Thank you.
5/5
GoogleWe can't recommend Shaun Egan and his team at King & Chasemore in Brighton highly enough. They're professional, caring, considerate, and effective. It's so rare and refreshing to find first class customer service these days. Thanks again for everything, guys!
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleIn all my years’ experience dealing with estate agents, Max has to be one of the best! He has been extremely professional, courteous and fast in dealing with queries, emails and getting the process moving. Where other estate agents have …
Thank you for your wonderful 5* review! We're thrilled to hear that Max has provided you with such a professional and courteous experience. We wish you all the best in your new home and are delighted to have been part of your journey. Best regards, Lucy, Customer Relations Team
5/5
GoogleChloe has been fantastic! She found wonderful tenants for my property. Chloe is friendly and reliable! Incredible service
Jessica Davies many thanks for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleUnder an extreme Covid situation where I’d put my home on the market a week before lockdown, as soon as doors opened again Josh and his team were very enthusiastic and professional and had 4 offers on the table in a very short time.PositiveResponsiveness, Professionalism
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently sold my house through the Lewes Road office. Shaun and James were great, found us a buyer quickly and always acted quickly to keep momentum going. Would recommend.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleMelanie was so helpful at the start of our property Lettings journey. Her insights Sri what to do with our house gave us a huge head start into making the right choices for us. Thanks again Melanie!PositiveProfessionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt was great deal with them. Really helpful in all ways and discussed every details cordially. Appreciate.
Thank you for the kind words! We are always happy to assist with any needs and ensure that all details are covered. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMy partner and I are very happy that we have found an agency that is actually organised and communicates well. Adam has been excellent, he has consistently followed through and the process could not of gone smoother. Outstanding service. Thank you K&C Jessy SandersPositiveResponsiveness, Quality, Professionalism
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleProvide excellent services
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI am very much delighted and happy to cooperate with this company. Excellent service.
Thank you for putting your trust in our company! We are thrilled to hear that you have had an excellent experience working with us. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleAnne Marie was wonderful from start to finish helping us to find a rental property . Professional, and always there to answer any questions with the process . I highly recommend King &Chasemore and will definitely use them in the future. Thank you Anne Marie
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Donna.
5/5
GoogleHaving difficulty with find a property over the last few months , Adam has help me and my friend find a home so fast and was so helpful with any questions or concerns
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from Shaun and the team through a very difficult sale, always on top of things and very communicative. First class thank you
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from max excellent
"Thank you for the kind words! We're delighted to hear you had a great experience with Max and our team. We'll be sure to pass along your compliments. We appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleCame in to talk about a rent increase of 16% and no one was in the office, despite the office being unlocked. Were you hiding?
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI thoroughly recommend King & Chasemore. Our lettings negotiator Chloe has been very helpful and swift in responding. Great work!
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMe and my hunsband have had great help from max and Adam securing something so rapidly and helping us with all the details in the office. Thank you. Very much looking forward to moving in
Thank you for your kind words! We are thrilled that our team, especially Max and Adam, were able to help you secure your new space quickly and efficiently. We can't wait to have you as part of our community. Congratulations on your new space! Kind regards, Lucy, Customer Relations.
5/5
GoogleChloe was fantastic. So efficient and wrapped up our rental quickly even though we are in another country. Highly recommend. Thank you Chloe!
Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.
1/5
TrustpilotWorst service EVER
Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had been lying to us for months about the bottom end of the chain (sellers of flat trying to sell a property with cladding that did not meet the new H&S standards). Even after we found this out and served notice immediately on Monday 7th October (upon the advice of our solicitors), we were met with increased resistance from their staff who refused to accept our notice. it took all week, and we had to contact their area manager to finally get this sorted. However, today, we find that our property is still being marketed on rightmove. We have emailed them to ask this be taken down immediately but are met with radio silence. The sheer spitefulness and unethical business practices of this organisation is appalling. The emotional and pyshical toll this has taken on us cannot be put into words and I am disgusted with King & Chasemore since this is still ongoing, (after the notification period). Do not use these jokers under any circumstances, they have the moral compass of a child rapist.
5/5
GoogleOlivia was very kind and helpful in showing me around the property. She explained everything well and was very helpful, i managed to secure the property the same day- Highly recommended
Thanks for the great 5* review Finn. Best wishes. Graham, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: King, Brighton won Trusted Agent; King, Church Road won Trusted Agent; King, Berwick-Upon-Tweed won Trusted Agent; King, Saltdean won Trusted Agent; King, Worthing won Trusted Agent.
