5/5
Ali was diamond - couldn’t recommend him enough:)
Agent replied · 20 June 2024
Thank you Flo for your wonderful recommendation!
Trusted Agent profile · Brighton
★★★★★
256 reviews across 2 platforms
49-50 Lewes Road, Brighton, BN2 3HW
Part of King & Chasemore, see every office.
King's office in Brighton, at 49-50 Lewes Road, is rated 4.6 out of 5 across 256 reviews on two platforms, including 238 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King won in 2026.
The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
Ali was diamond - couldn’t recommend him enough:)
Thank you Flo for your wonderful recommendation!
5/5
Erena has been so helpful with my property search. Understanding and very professional.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
4/5
My house mate and I have rented our property for a number years with King and Chasemore lettings. I have always found the staff to be very professional and approachable when we had any queries or questions regarding the property, ensuring all issues were resolved in a timely manor. Most notably Paula who was most helpful in helping us move out of the property.PositiveResponsiveness, Professionalism
Thank you for your great review. Best wishes, Lucy, Customer Relations.
5/5
I recently had an excellent experience with Adam and Max from King and Chasemore Lettings. …
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
I found King & Chasemore to be very helpful and even though it took a long time for my property to sell they never gave up. Always telling me about visits, appointments and reports of comments from visitors. I would certainly recommend them to anybody considering an alternative agent or looking for one for the first time. I also thought their brochure was brilliant and full of useful information.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
As a buyer, I was very happy working with the team at King and Chasemore during the challenges of Covid where despite this they stepped up and were responsive, helpful and flexible when it came to my time. It was particularly good working with Josh who rebutted a lot of lazy stereotypes about estate agents with his hard work and decency! I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Recently moved to Brighton and found the service from King & Chasemore brilliant. From the initial viewing, through to the contract management it has all be done in a friendly and professional manner, this included the management of the additional health and safety aspects required during a national lockdown. Post moving in they have continued to assist with some minor maintenance issues, which have been done promptly.PositiveProfessionalism
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
4/5
I have been on K&C's books, as a landlord, for over 25 years which means I am generally happy that they provide a professional service. Being a large company means that I sometimes have to deal with a number of different people which can be confusing at times especially if you want a response on something specific or you want a little more attention to detail.PositiveProfessionalism
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
1/5
Cowboy outfit
Cowboy outfit. Found a property we liked, and was bidding against another buyer. They asked for best and final offers, which was fine. We were told we won the bidding process, but because it was so close, they re-opened the bidding, we then increased our offer again and one the second round. All fine, but annoyed with the re-opening of the bidding, within a day we gave all the info/id for background checks, instructed a solicitor and surveyor and applied for a mortgage. Then a week later the called to say that they were now offering the house to the other party (They were agents acting for their corporate team, so effectively agents and vendor) Something very doggy went on in this process. They have zero integrity and simply cannot be trusted
5/5
I don’t want to give my details as I use many different agents for buying and selling through the city but I must say King and Chasemore have always been the most professional company to deal with, constant communication excellent negotiators in Perry and Jenny who know their stuff superb service from start to finish and by finish I mean until completion not just until an offer likes most agents I deal with
Thank you for your wonderful 5* review of our King & Chasemore branch on Lewes Road, Brighton. It is great to read you have been provided with such great service. Kind regards, Scott.
5/5
I’ve been dealing with Erena and Dan who has been incredible through the whole process of me letting a new flat. What would have been a very stressful experience has been made very simple through her great communication and kind nature. Thank you very much Erena and Dan!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
James and Shaun have been wonderfully helpful and guided us through the process, from booking viewing appointments, showing us the property, all the way to our offer being accepted. They are very professional, knowledgeable and friendly, and I’ll never forget the most amazing phone conversation with Shaun when he brought us the best news! Thank you!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
Never Again
Absolutely unprofessional services (from a homeowner point of view). Lack of responding to messages (some of which were urgent in my opinion), vague communication with answering questions, and money being taken before things are even completed. This company was great 25 yrs ago but things have definitely changed. Such a shame that they are able to get away with such criminal behavior.
4/5
Consistent communication with the very helpful estate agent Paula, allowed me and my flat mate to secure the property promptly and without much fuss. We were forced to move in a bit earlier than we’d like, and at a time on the day that was not suitable, so I cannot give 5 stars. However, in regards to customer service, this was faultless.PositiveQuality
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
We have rented out our property for many years with K&C. I have always found the staff in the office extremely approachable and helpful and always get back to me with answers to any queries I have in a very timely manner. Recently I have been dealing with Paula who has been very efficient and helpful. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
I have been using King & Chasemore Lewes Road for several years and they have always been extremely helpful and efficient - nothing to fault! Thank you for all of your dedication and continued professionalism - in both the rental and sales departments!PositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
Shaun and James have done a wonderful job on selling out Flat in Brighton. Shaun has gone over and above to keep the sale on track and always kept us informed on likely buyers and dealing with managing agents for further details Have done a brilliant job and would recommend themPositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
4/5
I had a viewing. With a lovely girl called Olivia Muca. She was very knowledgeable and very kind throughout the viewing. Highly recommend
Yusef thanks for leaving us your lovely review and your recommendation. Best wishes, Lucy, Customer Relations.
5/5
We are so happy that we decided to go with King & Chasemore on Lewes Road - at every step of our journey they were responsive, informative and above all really knew their stuff culminating in a smooth sale (all be it a little longer due to lockdown). Great work Josh and all the team :)PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
1/5
They are really liar! Today I asked to a flat about available, they said it’s available but they I see now let agreed. So they are really liar! Everyone must be careful
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
HI, I renting flat from this lovely agency since 2013 and I never had any problem with them, whenever I called them they solved everything as soon as they could do, I would love just to say thanks for comfortable living way and for a Staff , especially for Paula, Have a great year tooPositiveQuality
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
Great experience was with King and Chasemore on Lewes Road, I dealt with both James and Shaun who were extremely prossefional, easy to deal with, freindly and timely in their responses to any questions. Couldn't recomend them enough.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Thank you kings and Chasemore. Really like my new home.Bless you Olivia, you were soo helpful
Many thanks for the fantastic 5* review Hannah. Kind regards, Lucy, Customer Relations.
5/5
I came into the branch to discuss either potentially letting or selling my property. Both the sales and lettings team were really helpful in answering any questions I had regarding the process, would definitely recommend.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: King, Brighton won Trusted Agent; King, Church Road won Trusted Agent; King, Berwick-Upon-Tweed won Trusted Agent; King, Saltdean won Trusted Agent; King, Worthing won Trusted Agent.