5/5
Olivia is really a star she is so nice and has dealt with all my problems in such a professional manor
Agent replied · 24 October 2024
Thanks for the excellent 5* review Lawrence! Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Brighton
★★★★★
256 reviews across 2 platforms
49-50 Lewes Road, Brighton, BN2 3HW
Part of King & Chasemore, see every office.
King's office in Brighton, at 49-50 Lewes Road, is rated 4.6 out of 5 across 256 reviews on two platforms, including 238 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King won in 2026.
The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
Olivia is really a star she is so nice and has dealt with all my problems in such a professional manor
Thanks for the excellent 5* review Lawrence! Best wishes, Lucy, Customer Relations.
5/5
Always had a very good experience working with Adam and Max at this branch. Always very easy to communicate with and professional. Thank you
Thank you so much for your kind words! We take great pride in providing excellent and professional service to all our customers. We're so glad to hear that you've had a positive experience working with Adam and Max. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
Not honest
This agency happily rents furnished student accommodation and misrepresents properties on it's website. Specifically, advertising a property with a furnished double room to my son and charging accordingly. On discovering the room in fact had a single bed their response to him was it could in theory fit a double bed if he wanted to buy one. Perhaps he could put it in, somehow store the landlord's bed for the duration of the tenancy, take the double bed with him when he left etc. This is both deliberate misrepresentation and exploitation of students. Steer clear and don't trust anything they say.
5/5
Thank you Adam for all your help renting my flat. Quick and professional throughout. Highly recommend.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Max, Adam and team great job. Very responsive and accommodating.
Thanks Obed for leaving us your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
King & Chasemore have provided fantastic service, right from the point of initial enquiry through to moving into the new property. Chloe has walked me through the whole process and been informative, personable and efficient in everything she has done. She has really helped make a stressful moving situation as smooth as possible! From additional viewings to making payments to arranging contents insurance, everything has felt that much easier as a result of her help and friendly manner. The communication I have had with Rebecca and Dan has also been top notch, so it really does give an extremely positive overall impression of King & Chasemore.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
Josh & the team at Lewes Road were always professional, kept me informed through lockdown & were effective in the sale of my mothers house. The whole team were always aware of the current position & did their best to progress matters as quickly as possible. They were all polite & courteous at all times.PositiveProfessionalism
Many thanks for the excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
Thank you to the lettings team at Brighton King and Chasemore! Their full management service was efficient and found us great tenants! Highly recommend Chloe and the team!
Kayleigh, thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
I have just bought a flat from King & Chasemore. This is the first time I have bought on my own and Shaun has been helpful every step of the way. I cannot recommend them highly enough. Cecilia
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Liam and Rebecca were very helpful with all questions and queries would highly recommend using king and Chasemore in the future.
Thank you for your thoughtful 5* review and recommendation Mohamed! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Max and I have had a great working relationship and he moved mountains to get me my rental.
Thank you for your kind words! We take pride in always going above and beyond for our clients. It was a pleasure working with you and we are glad we could make your rental experience a positive one. Best wishes, Lucy, Customer Feedback and Support Team
5/5
Max has been really helpful at finding my wife and I a property really swiftly. We appreciate his hard work and dedication to getting it sorted. Thank you to the whole team
5/5
The service was amazing highly recommend
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our service. It's always our goal to exceed our customers' expectations. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
I viewed a property with max this afternoon. He was really helpful at helping me secure the property and get me ready for move in. Thank you King & Chasemore. I look forward to moving in
Thank you for choosing us at King & Chasemore! We're thrilled that Max was able to assist you in securing your new property and making the move-in process a smooth one. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
Utter Disappointment
I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call. I informed them I’d rented the property & all I got was some cursory emails with very few words. I suggested a phone call on 2 occasions so I could give proper feedback but that wasn’t taken up. Having chased me so hard in the beginning & I was the person that chased and assured me they’d improved greatly I’d be very interested hearing about our most recent performance & the reasons why I’d never use them again. If I owned King & Chasemore & knew about this I’d be extremely disappointed. If I was employed as a trouble shooter there would be more than enough work to turn them around into a decent letting agent.
5/5
Really great service, we dealt with Chloe who was really friendly and made everything simple and stress free. Thank you 😊 …
Many thanks Lisa Martin for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
After countless weeks of searching for a property, I finally found somewhere with the help of King and Chasemore. In particular, Olivia Gamble was extremely helpful in answering any questions I had and making the whole thing really quick and easy. Would highly recommend.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
The experience was amazing
"Thank you for sharing your positive experience with us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
Could not recommend Kings and Chasemore highly enough! Proactive, professional, friendly and overall an amazing service! Josh and Claire were really great and made the experience much less daunting! They even helped me get my Christmas presents that I’d sent to my old home in time for Christmas!! Thank you!!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Olivia Gamble was really fantastic, so professional but personable, very quick to respond to any queries and follow ups and just an all round great agent. A real delight and helped us secure our perfect property in no time at all - 5*!
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
Max from king & chasemore was so professional and really helpful with finding me a property so quickly. I enquired about the property yesterday and I have secured it this afternoon. His work is outstanding,thank you very much. I look forward to moving in next week
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Is very happy and comfortable time when I meet this office the important notes erena she is very halpful and friendly women she help me a lot and find the amazing apartment for me in a short time she works hard and help the people with everything they want even if you want anything anytime you call her and she definitely will help you. It was a good experience and i will advise anyone who want a good apartment (location and everything) go to erena she will help you alot. Thank you
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Fantastic customer service, Melanie has been so helpful in arranging our new tenancy. In what could've been a stressful situation they have helped us out and have been incredibly responsive and friendly throughout all of our interactions. Can't wait to move in!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
We have just moved in to our new family home thanks to the support of Max and Adam. They provided really great service. Their communication has been incredible and they get got everything done so quickly. I would definitely recommend King and Chasemore.
Hello Leonie, thank you so much for your wonderful 5* review! We're thrilled to hear that Max and Adam provided you with incredible service and made your move into your new family home a smooth experience. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations Team
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Yes. In The Trusted Agent 2026 awards: King, Brighton won Trusted Agent; King, Church Road won Trusted Agent; King, Berwick-Upon-Tweed won Trusted Agent; King, Saltdean won Trusted Agent; King, Worthing won Trusted Agent.