Fox and Sons East Sussex reviews

★★★★★ 5/5

Google

Alfie and Oskar have been very very helpful. Securing the flat and moving in has been a very smooth process for the most part (the bits that haven't have had nothing to do with them). They have been incredibly responsive and proactive when I've had to raise things. That level of service is greatly appreciated! Cheers boys!

George · 16 October 2025

★★★★★ 1/5

Trustpilot

Fox and Sons Peacehaven

Slammed the phone down on my father when he was enquiring about a Peacehaven bungalow and was asked if his property was on the market. When he said "Not yet" the agent simply hung up. Serious buyer turned away by this agency. Would reconsider if you are thinking of listing your property with them.

Darren · 24 July 2026

★★★★★ 5/5

Google

Excellent service and very quick and smooth process.All thanks to Alfie Cato and Oskar.

Kristen · 4 August 2025

★★★★★ 5/5

Google

I dealt with Curtis Knight, who handled my sale very professionally, despite issues I had with my property itself. He kept me informed throughout and was incredibly patient with the issues beyond his control. I would highly recommend using their services.

Paul · 5 August 2024

★★★★★ 5/5

Google

India has shown us around a house a couple of times. She is so warm and friendly. Our children loved her! She was also very helpful, especially with ideas for how we could make the house suitable for our disabled son. Thank you Fox & sons ( & India 🥰) …

Elsie · 16 November 2025

★★★★★ 4/5

Trustpilot

Selling my child hood home after parents had passed away

I had 3 other estate agents to look at my dads house after he passed the other agents weren't friendly where as Sam from the Lewes branch was really nice friendly and honest so i went to him although he didn't always get back to me when he said he would he still got back and kept me up-to-date all the other staff from the Lewes branch were lovely and very helpful im looking to buy my house and eventually move and without a doubt ill be going to Sam at the Lewes branch Thank you Sam for all ur help and support and advice

Jane · 19 March 2024

★★★★★ 5/5

Google

Alfie Cato at Fox and Sons was fantastic in helping me through my first rental. He kept me informed along the way in a friendly and professional manner and was always quick to help me with anything I was unsure of and answered any questions I had. It was a pleasure to have Alfie as our agent.

David · 16 September 2025

★★★★★ 5/5

Google

Alfie and Lorna has been really great, helpful, supportive, good communication, patient and passionate about their work, with getting my daughter and I settled into my flat. I really appreciate them and highly recommend them for their hard work at Fox and sons.

Osahenrumwen · 11 June 2024

★★★★★ 1/5

Google

The service from this company got worse as things progressed. Firstly trying to view a bungalow the agent turned up without the key, second attempt didn’t have a key to the back door so we couldn’t get into the garden. We managed to contact seller via a neighbour and finally were able to view the entire property. The day of our move there wasn’t a key to the back door, upon telephoning the agent we were told that it was too late as the sale was completed. I would like to know how you would know a key was missing before completion!.

Robert · 4 December 2024

★★★★★ 5/5

Google

We would always recommend afile all the way he is very helpful and very friendly and great service we would recommend people to go to him for propertys100% from maryann and raze Thank you so much for everything you have done for us

Maryann · 16 January 2026

★★★★★ 5/5

Google

Thank you to Alfie Cato for helping us find a lovely flat - super polite and been helpful :)

Eden · 16 May 2025

★★★★★ 5/5

Trustpilot

Fox & Sons - Waterlooville

At Waterlooville branch , I have to say the staff are excellent. I was a client buying from a different county, the help and support from this branch was amazing. James Barton-leigh showed us the property first, polite, professional, friendly and helpful, this young guy knows his business and is really great. The manager John Leach has helped me so much. He assisted me when I was panicking about a survey, kept in touch and helped to make my move smooth. Both these gentlemen were brilliant, very helpful, went above and beyond to really help. I cannot express enough how this branch and their staff have assisted me in what was a tricky purchase due to external reasons. Want to buy, go to fox and sons Waterlooville, outstanding service from this amazing staff. Thank you all, best staff ever.

Heather · 28 November 2025

★★★★★ 5/5

Google

I highly recommend Danielle Lakin to anyone looking to buy or sell property. Her knowledge, dedication, and exceptional service make her a true asset to the industry. Thank you, Danielle for making this experience so positive and successful.

Silvana · 19 August 2024

★★★★★ 1/5

Trustpilot

Sale went OK deposit handling inept…

Purchase went OK-ish although took nearly 7 months for a simple case. They found tenants quick enough, and took their deposit. Getting this custodial deposit transferred to my TDS account a nightmare, 15 work days after advising them of details needed for the transfer (and 34days after taking the deposit), their "accounts team" demand the same TDS information and tenant/property address information they already have. 18 days later I'm still trying to get this done (Portsmouth). Finally Fox & sons have apologised, and admitted their staff needed further training. They eventually provided details of the secure placement of the tenants deposit, and have given a £100 compensation. This is of course scant compensation for the hours of work caused to me, the anxiety I've suffered, and ineptitude shown by their staff

ALAN · 2 February 2024

★★★★★ 5/5

Google

Mortgage services ⭐️⭐️⭐️⭐️⭐️ As a first time buyer, we was nervous about getting a mortgage, but sam made everything so simple. He took the time to explain our options, found the best deal for us and kept us informed at every step. I couldn’t recommend him highly enough!

Jessica · 16 November 2025

★★★★★ 5/5

Google

We bought a house thanks to the team at Fox & Sons in Hastings. A big thank you to Curtis for his support throughout the process. There were some tricky issues in the chain which caused significant delays, but Curtis was professional and patient and he kept the sellers reassured and committed. Thank you!

Adam · 19 March 2025

★★★★★ 5/5

Trustpilot

Very professional service

Just completed on my house sale in Eastbourne. I found Tom and his colleagues very easy to deal with. I accepted an offer for full market price within 10 days. Tom kept me up to date weekly with the process, keeping in contact with my conveyancer also. I went to Fox & Sons to sell because 15 yrs earlier I bought through them. Good to know their standards are still as high as they were then!

Winefride · 30 October 2020

★★★★★ 5/5

Google

Luke Hallewell is by far the best, most experienced, personable and professional Valuer in the Hastings area if you’re looking to sell your property. I wanted to find the best agents to sell my property and I’m confident I’ve done that now.

Lexi · 15 May 2024

★★★★★ 5/5

Trustpilot

I have dealt with a few letting agents…

I have dealt with a few letting agents over the years and I must say, Fox And Sons rate very highly for me.The application process went very smoothly, with constant communication and updates throughout, particular kudos to Oskar who has been my main point of contact throughout,All that you ask for during a process like this is to be kept in the loop, something that Oskar and his team have managed very well.Thankyou

Ryan · 22 May 2024

★★★★★ 1/5

Google

Terrible experience with Alfie from Fox and Sons! He was completely unprofessional, in fact he almost ruined our entire move at one point when we made a completely fair and justified enquiry. Due to this enquiry he proceeded to tell us that the landlord had changed his mind after we had paid holding deposit and agreed move in date with landlord. He was extremely rude to my partner during the entire process. The day of moving in he decided to send us a message explaining that he wasn’t sure if we would be able to move in that day due to him feeling unwell?! Although we were given an apology, we cant explain how much we wouldn’t recommend using this company if you’re looking for a stress-free move! After seeing a previous review naming Alfie which has since been deleted, we understand we are not the only people that have had this sort of experience with Alfie. Fortunately we were able to sort things in time to move in, thankfully Fox and Sons were only there to find a tenant and not manage the property because I couldn’t imagine dealing with Alfie on a regular basis.

Cody · 16 October 2024

★★★★★ 5/5

Google

Lots of amazing help and guidance from Alfie when trying to find a suitable place for us to rent, Plenty of quick communcation and response for queries and updates. Would defintely recommend.

Oby · 16 March 2026

★★★★★ 5/5

Google

Fox and Sons has been very helpful with our mortgage journey. They have emailed us countless listings within our budget and are always happy to show us around the properties. Danielle, our mortgage consultant, has been the greatest help of all!! She has explained things thoroughly to us and we were able to understand the process better as it can be very nerve-wrecking as first time buyers. She has assisted us every step of our journey by giving professional opinion and supplying us our needed documents when we need it. Couldn’t recommend her enough!!!

Jem · 1 October 2024

★★★★★ 5/5

Google

Danielle Lakin was my Mortgage Services Consultant for my first home purchase. I could not reccomend her enough. Organised, welcoming and very knowlegdable. It was a huge weight off my mind knowing I was in such safe hands. Thanks Danielle!

Laura · 15 May 2024

★★★★★ 5/5

Google

I had great service from curtis from the first viewing throughout the whole buying process. Any questions or concerns were dealt with in a timely and efficient manner. Also Danielle was more than helpful and extremely knowledgeable in regards to my mortgage application putting any concerns I might have had to rest.

Joanne · 19 August 2023