Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotPurchase a property
Thank you very much to all Elliotts Estate Agents team in Hove especially a big thank you to Jordan to have been very active during the purchase process.Jordan is very polite and aways proactive to communicate with all parts involved during the purchase process.I had a really good experience and I can recommend to work with Elliotts Estate Agents in Hove to everyone who is looking for buying a property.
Aljosha Β· 12 March 2024
Agent replied Β· 10 June 2024
Thank you for your positive review Aljosha, appreciate your feedback and recommendation!
β
β
β
β
β
5/5
TrustpilotElliotts Estate Agents/Jordan Webb
We engaged with Elliotts regarding our property search, and after speaking to several estate agents in the area they stood out as the most profession and friendly business. Jordan was outstanding from the first viewing to completion. What stood out is he went above and beyond to check in with updates proactively and ensure everything went through successfully. Though he was representing the seller, it felt like he also had our best interests. We would highly recommend Elliots and in particular Jordan for anyone searching for a new property.
Harry Β· 29 June 2023
Agent replied Β· 10 June 2024
Thank you so much Harry for a great review, yes of course we act for the owners of the properties we deal with but also feel we are equally helpful to buyers, so the feedback is very much appreciated.
β
β
β
β
β
5/5
TrustpilotOutstanding estate agents
We engaged Elliotts to manage the sale of our lower ground floor apartment in Hove.We were not sure what to expect as the market was a bit all over the place! Elliotts approach worked a treat! We had a day of viewings and from that accepted an offer and exchanged 8 weeks later! Jordan from Elliotts was excellent at managing the whole process including solicitors and buyers. Expectations were managed, any challenges were dealt with and the whole communication piece was second to none.Highly recommended!
Ruth Β· 29 June 2023
Agent replied Β· 10 June 2024
Thank you Ruth for posting such a positive review! So glad Jordan and all the team here were able to get you on the move and help along the way.
β
β
β
β
β
5/5
TrustpilotGreat support throughout
All the team at Elliotts were really helpful. They gave us a realistic valuation and sent the whole team round to look over the property so that everyone knew what they were selling. They really earned their fee after we had accepted an offer - making sure that the transaction went smoothly and mediating with our young and nervous buyers.
Penny Β· 20 February 2026
Agent replied Β· 6 June 2026
Thank you Penny, your positive feedback is both helpful and much appreciated and it is good to know our efforts both in terms of marketing and once a buyer has been found were an important part of the whole process. Enjoy your new home.
β
β
β
β
β
5/5
TrustpilotWe recently bought our first propertyβ¦
We recently bought our first property with Elliots, we were very impressed with Sally and her team. Very professional and great customer service! Thank you
Lily Β· 26 October 2025
Agent replied Β· 6 June 2026
Thank you for the positive review Lily, much appreciated
β
β
β
β
β
5/5
TrustpilotSublime communication
I recently had the pleasure of working with this outstanding estate agent, and I have to say, my experience was nothing short of fantastic. Elliotts went above and beyond managing the purchase of my new property, and their professionalism, excellent communication, and flexibility were truly exceptional.From the very beginning, this agent impressed me with their professionalism. They were always well-prepared, and knowledgeable, and demonstrated a deep understanding of their vendor and how to manage them. Their attention to detail was phenomenal, and they made sure that every aspect of the sale was taken care of with precision and care.Communication is critical in property sales, and Elliotts are masters at it. They kept me updated every step of the way, and their timely responses to my emails, calls, and messages were remarkable. They were always available to answer any questions I had, and their friendly, approachable manner made the entire process stress-free.Flexibility is also essential when buying a property, and this agent was incredibly accommodating. They made sure that they were available to show me the property multiple times at times that worked for me, and they were always willing to adjust their schedule to fit mine. Their flexibility made the whole property buying process much smoother and more enjoyable.In conclusion, I can't recommend this Elliotts estate agent enough. Their professionalism, excellent communication, and flexibility set them apart from the rest, and I know that they will continue to excel in their field. Thank you for making my property-buying experience a pleasurable one.
David Β· 9 May 2023
Agent replied Β· 10 June 2024
Thank you so much David for such a great review, your feedback and positive feedback is very much appreciated by the whole team. Good luck with getting the flat the way you want it, and it would be great to see the finished article!
β
β
β
β
β
5/5
TrustpilotWe had a very good experience from theβ¦
We had a very good experience from the beginning of our tenancy right through to the end. The whole team was always friendly, professional, and quick to respond whenever we had any questions or needed help.
Customer Β· 29 July 2026
Agent replied Β· 10 June 2024
Thank you for taking the time to review and it is really rewarding to hear we helped along the way and hope you are enjoying living in Central Brighton.
β
β
β
β
β
5/5
TrustpilotMoving from Brighton to Hove
Steve, Sally, Brian and the team took a lot of the stress out of moving. Within days of putting our house in Brighton on the market we had two credible offers, one from a couple who didn't need to sell a property. And when we were struggling to find a place to buy they phoned to tell us about a chain-free house in Hove that they had just taken on. It fitted the bill perfectly. Everyone at Elliotts was extremely friendly and supportive. They kept us in touch at every stage of the process making both sale and purchase as smooth as possible. Highly recommended.
MICKH Β· 26 February 2023
Agent replied Β· 10 June 2024
Thank you so much for posting the review Mick, it was a pleasure to help and you made us smile along the way as well! hope you both settle in to your lovely new home!
β
β
β
β
β
5/5
TrustpilotFriendly, accommodating team
We dealt with Ben and Steve at Elliotts during the purchase of a flat in central Hove. They were both always very pleasant to deal with; friendly, professional and great in all their communications. They accommodated us multiple times when we asked for keys to the vacant flat to help with plans and obtain measurements for future renovations, something that is so helpful during such a usually very stressful process. I'd happily work with Elliotts again, and also recommend to others.
Suzi Β· 23 December 2024
β
β
β
β
β
5/5
TrustpilotPositive experience from start toβ¦
Positive experience from start to finish. Everyone in the office helpful and not too sales-y. Even when my first sale fell through they helped get me another offer and answered my questions when I didnβt know which to choose. Would definitely recommend π
Sara Β· 3 June 2026
Agent replied Β· 25 September 2026
Thank you for taking the time to post Sara, much appreciated and hope you are enjoying life down in the West Country!
β
β
β
β
β
5/5
GoogleSteve and Ben were extremely helpful with the sale of my Hove
flat. I would recommend them to further vendors. Nothing was too much trouble. Their help and advice enabled the sale to run smoothly.
Esther Β· 2 April 2026
β
β
β
β
β
5/5
TrustpilotFantastic service
From start to finish, Elliottβs provided a friendly and professional service. Steve was a massive help as this was my first time involved in selling a property. Would highly recommend using them.
Jack Β· 24 June 2025
Agent replied Β· 26 September 2025
Thanks you so much Jack for your review, much appreciated.
β
β
β
β
β
5/5
TrustpilotElliotts Estate Agents - a class act
Elliotts Estate Agents were one of a number I contacted re the sale of our flat, and they stood out as the one to go with, thanks to the person I dealt with. Jordan Webb's professionalism, market knowledge, enthusiasm, and personality set him apart. And this went way beyond getting the business - his professionalism and customer care continued throughout the process, helped by his able colleagues. The valuation proved realistic. The promotion was excellent, with our involvement welcomed. A buyer quickly found (two days). And then the hard work started. There were always going to be things cropping up that needed to be handled, and Jordan was there to constructively help. The ball was never dropped until completion.Whilst I dealt almost exclusively with one person, there was always a cheery welcome from everyone if I popped into the office, and proper care if Jordan wasn't around. My impression is that Elliotts would offer an excellent service regardless of who managed the sale.
David Β· 28 November 2022
Agent replied Β· 10 June 2024
That's a great review David, thank you for taking the time to post that, It is so important for us to get feedback like that on how we are doing, both individually, and also collectively as a team.
β
β
β
β
β
5/5
TrustpilotExcellent service and results!
Symon and the staff at Elliotts were incredible; they made the process of moving so much smoother than I had expected. We received three offers after the first day of showing and then support and guidance throughout. We secured an amazing deal with Symon's support, far above our expectations. Symon was in regular contact throughout the sale with helpful updates each week. The staff were always on hand should we have any questions. I thoroughly recommend Elliots and the staff; we were very impressed with the service we received. Thank you so much!
Philip Β· 21 November 2022
Agent replied Β· 10 June 2024
Thank you Phil, appreciate you had a false start previously with another Agents so really pleased to generate what we did in such a short period of time, and delighted we got you on the move. Thank you for your comments on us keeping in touch during the process, always good to get some positive feedback on that as it is such an important part of what we do.
β
β
β
β
β
5/5
TrustpilotExcellent service my sister wasβ¦
Excellent service my sister was diagnosed with Alzheimerβs so the selling process was down to her son and I. Throughout the process they were considerate and kept both of us fully informed ensuring a smooth transaction.I wouldnβt hesitate to recommend them and when the time comes I would certainly use them myself
Tessi Β· 2 March 2026
Agent replied Β· 6 June 2026
Thank you Tessi, pleasure to deal with you all and hope your sister is enjoying life in Wales!
β
β
β
β
β
5/5
TrustpilotExcellent
We recently sold a house through Elliots, and out of several properties we've sold in the past year, this was by far the best and fastest sale. Symon, in particular, was incredibly helpful, proactive, and had excellent communication throughout the process. His dedication made a significant difference. Highly recommend Elliots for their top-notch service and efficiency.
Omid Β· 26 June 2024
Agent replied Β· 23 August 2024
Thank you Omid, such a great review and thank you for taking the time to post.
β
β
β
β
β
5/5
TrustpilotThank you
I moved into my beautiful new flat a month ago today thanks to sterling work from Elliotts, who I cannot recommend highly enough. I decided to sell my house with Elliotts after meeting Brian, being impressed with his extensive knowledge of the local market and totally professional attitude. Prior to marketing my property, everybody involved in the sale visited to learn its features and idiosyncrasies. The brochure produced was outstanding with excellent photographs - none of the wide angled distortions so often seen. After many viewings over the following weekend, I accepted one of the eight serious offers, a week after going onto the market.Unfortunately I wasn't able to proceed with the flat I had been hoping to buy, but Steve came to the rescue and found me a flat that met more of my requirements than the original property. From this point on Steve was my main man, managing the sell and buy. For various reasons, the process became more convoluted than it should've been, but Steve was on top of everything and provided me with the help and support I needed. His communication was exemplary, keeping me in the picture at all times. He also managed my expectations, letting me know next steps and when he would be in touch again - which he always was. There were so many groundhog days that it felt at times it might never happen, but Steve persevered, maintaining his professionalism, enthusiasm and optimism (plus my mental health) to successfully complete. Thank you, Steve.Everybody in the Elliotts team is great; welcoming, friendly and helpful, whether on the phone, in the office, or just on passing on the street. I recommend them without hesitation; three of my friends are currently selling their properties with them.
Fiona Β· 14 October 2022
Agent replied Β· 10 June 2024
Thank you so much Fiona for such a detailed (and complimentary) review, it was a pleasure to deal with you throughout and whilst there were a few stressful moments as can often be the case, we are so glad you are happy and near neighbours! Your feedback is really helpful and very welcome, so thank you again.
β
β
β
β
β
5/5
TrustpilotAn exceptionally good experience.
Once Iβd found the perfect flat, the super charming Sally ensured that my purchase went through without a hitch. Not only did she answer my queries promptly she would telephone regularly to keep me updated. What a joy in these days when chasing emails up repeatedly has become the new normal.
Nicky Β· 5 March 2026
Agent replied Β· 6 June 2026
Thanks you for such a detailed and positive review Nicky, much appreciated and do pop your head in the door when you are next passing!
β
β
β
β
β
5/5
TrustpilotSuper experience
Symon has been a super agent dealing with the sale of our property from valuation through to completion. We cannot thank Symon enough for his professionalism, communication and follow ups with solicitors throughout the process making the process stress free. We were impressed with the knowledge of Symon and the wider team at Elliotβs with attention to detail that we havenβt seen with other agents. Symon was a pleasure to deal with and a credit to Elliotβs. Thank you.
Dan Β· 28 October 2022
Agent replied Β· 10 June 2024
Thank you Dan for your post and such great feedback. Glad we had the opportunity to restore your faith in the process, and a big thank you from Symon as well.
β
β
β
β
β
5/5
TrustpilotDecent estate agents
We recently sold our house through Elliotts and would highly recommend them. The advice given was spot on and they clearly care about their customers. The whole team were brilliant but weβd particularly like to thank Steve and Ben for all their support and great communication. We have recommended Elliotts to friends who are selling.
Mary Β· 28 June 2024
Agent replied Β· 23 August 2024
Thank you Mary Jane, that's a great review and enjoy life in the West Country!
β
β
β
β
β
5/5
TrustpilotFriendliest agents in Hove!
I bought my first flat through Elliotts and at every contact the team were very friendly and helpful. You walk through the door at the Hove office and are greeted with a smile from everyone! Symon was in regular contact with helpful updates throughout the process and was always approachable. If I come to sell, I will be choosing Elliotts as my agents.
Lucinda Β· 15 December 2023
Agent replied Β· 10 June 2024
Thank you so much for posting the review Lucinda, lovely to deal with you and hope you have settled in and enjoying your first home!
β
β
β
β
β
5/5
TrustpilotGreat team
Steve, Ben and team were professional and supportive throughout our sale. They came highly recommended by a friend of ours and did not disappoint. Likeable, friendly and efficient, they were everything an estate agent should be. We would not hesitate to use them again.
Steve Β· 16 November 2024
Agent replied Β· 26 December 2024
Thank you for taking the time to post the review Steve, much appreciated and hope you are enjoying your new home!
β
β
β
β
β
5/5
TrustpilotFriendly market experts
The market knowledge and expertise of both Brian on Sales and Steve in lettings have proved invaluable over the years. I've found them to be realistic in their pricing and practical with their insights and advice. It also helps that the whole team are friendly and approachable.
Consumer Β· 14 March 2026
Agent replied Β· 10 June 2024
Thank you so much for such a positive review and for sharing your thoughts, very much appreciated.
β
β
β
β
β
5/5
TrustpilotFlat purchase July 2025
I completed on a flat purchase through Elliotts estate agents in Brighton & Hove in July 2025. Ben and everyone at Elliotts were very friendly, professional and organised. They kept me up to date with developments in the purchase process. Knowing that Elliotts were approachable and quick to respond to any queries I had, made buying the property a lot less stressful!
Liam Β· 21 October 2025
Agent replied Β· 6 June 2026
Thank you Liam, really appreciate you taking the time and for posting such a positive review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.