Trusted Agent profile
★★★★★
819 reviews across 1 platform
Harlands Park, Mallard Drive, Ridgewood, Uckfield, East Sussex TN22 5SR
Charles Church's East Sussex office at Harlands Park is rated 4.2 out of 5 across 819 reviews on 1 platform. The 819 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
TrustpilotVery professional process dealing with…
Very professional process dealing with Paris & Amanda.Would recommend Charles Church.
Hi Brendan, Thanks so much for your kind words. We are so pleased to hear that you have been well looked after by Paris, Amanda and the team, we shall certainly pass this on.Best wishes, Ada
5/5
TrustpilotLiz from wynyard made choosing our home…
Liz from wynyard made choosing our home very easily, very professional and took her through every step of the way
This is a great review, thank you for sharing Diana.We shall pass on your feedback to Liz who will be thrilled to hear.Best wishes,Lucy
5/5
TrustpilotHome
Wonderful team and very keen to help Good Quality Builds and appliances very swift to sort out any issues
Hi,Thank you for your great feedback. We are so pleased that you are happy with your new home.We wish you all the best for the future.Kind wishes,Eva
4/5
TrustpilotHelpful staff providing professional & prompt services
The staff from sales and site offices are helpful, attentive and well co-ordinated. They deliver professional and prompt services to our satisfaction.
Hi,Thank you for your valuable feedback, it is very much appreciated! Wishing you many happy years in your new home.Best wishes,Mia
4/5
TrustpilotVery helpful and friendly I had a lot…
Very helpful and friendly I had a lot of questions to ask about the site also concerning the yearly charge. Very helpful thankyou
Hi,Thank you for taking the time to leave your honest review. We are pleased that the team have been helpful and friendly, and we will be sure to pass on your comments.Best wishes,Eva
5/5
TrustpilotAn excellent experience so far with…
An excellent experience so far with really knowledgeable staff. Very personal service.
Hello Jonathan,Thank you so much for your kind words. We are so pleased to hear that you have been well looked after by the team - we shall certainly pass this on.Best wishes,Emmy
5/5
TrustpilotPeople
The staff on site go the extra mile to ensure that we are happy with our new home.
Hello Graham,Thank you for taking the time to leave this review, it is very much appreciated. We hope you have many happy years in your new home.Best wishes,Emmy
4/5
TrustpilotCharles Church keep me up to date with…
Charles Church keep me up to date with the progress of my purchase.
Hi Phillip, We always hope to receive this kind of feedback, thank you for sharing. Please do let us know once you are in your new home.Best wishes,Mia
5/5
TrustpilotReserving a plot
Information pack given, reserved plot after an informative run through of all plans. Wasn’t rushed and all questions answered
Thank you for taking the time to leave this review, it is very much appreciated. We will pass your feedback on to the Harlands Park team.Best wishes, Zoe
5/5
TrustpilotGood service in sales office and site…
Good service in sales office and site manager follow up. Highly satisfy with our new house !
Thank you for taking the time to leave this review, it is very much appreciated. We will pass your feedback on to the Mascalls Grange team.Best wishes, Zoe
5/5
TrustpilotAlways approachable and resourceful
Hello Minnu,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home.Best wishes,Emmy
5/5
TrustpilotAll our experiences with the staff of…
All our experiences with the staff of Charles Church have been most helpful and very friendly.Prompt replies to any questions .Thank=you to all.
Hi John,Thank you for leaving us your lovely review. We are glad that you were so well looked after by the team. We will pass on your comments as the team will be delighted.Best wishes,Eva
5/5
TrustpilotVery polite sales staff always keeping…
Very polite sales staff always keeping both myself and partner up to date with what was happening and always there to answer questions
Hi Clive,Thank you for taking the time to leave a review. We are really pleased that you were so well looked after by the team. We will be sure to pass on these comments as they will be thrilled.Best wishes,Eva
4/5
TrustpilotCourteous and helpful sales team
Courteous and helpful sales team. Communication always good. House quality good. Few snaggings but I think all new builds have these.
Hi Angela,Thank you for taking the time to leave this review, it is very much appreciated. We will pass your feedback on to the team. Wishing you many happy years in your new home.Best wishes,Mia
4/5
TrustpilotEdlingham
The house itself and the cul de sac is lovely; however some of the workmanship was very rushed spoiling some of the end result.
Hi Kel & Dan,Thank you for leaving your review, we really do appreciate it. We are very pleased that you love your new home, but sorry to hear that not all of your home buying journey was positive. We shall pass on your feedback to the relevant team for their awareness.Best wishes,Mia
5/5
TrustpilotFantastic service by the sales and site…
Fantastic service by the sales and site management team. From expressing an interest, placing deposit and completion. Clear transparent explanation of process and ongoing communication.
Dear Jill,Thank you for taking the time to leave your review, we really do appreciate it. It's great to hear that the team have been paramount in making your home buying journey a fabulous experience, and we shall pass on your comments as they'll be delighted.May we wish you many happy and healthy years in your new home.Kind wishes,Lucy
5/5
Trustpilot7 Day inspection well on its way to…
7 Day inspection well on its way to completion, excellent on site service.
Dear Victor, This is great feedback - thank you! Wishing you many happy and healthy years in your new home. Best wishes, Ada
4/5
TrustpilotI can’t happy with the finishing
I can’t happy with the finishing. Overall not bad. Site staff and Office staff are very friendly and supportive. Thanks.
Hi Nishi, Thanks so much for your kind words. We are so pleased to hear that you have been well looked after by the team - we shall certainly pass this on.Best wishes, Lily
5/5
TrustpilotExcellent service
Excellent service, better than expected, specially considering what the social media portrays. Keep up the good work, your ground team is fabulous, very efficient and courteous.
That's great to hear, Mr Anil. Sadly, social media doesn't always portray what we really do, which is put the customer at the heart of all that we do in order that their journey with us is problem free and pleasurable.I wish you many happy years in your new home.Kind regards, Sophie from Persimmon Homes
4/5
TrustpilotAll good so far
All staff including tradesmen have been great, so far a great experience
Hello Allan,Thank you very much for your great review! We shall pass on your kind words, the team will be delighted.Best wishes,Emmy
5/5
TrustpilotToday replacing faulty French doors…
Today replacing faulty French doors very good job by Windsor windows thanks ,
Hi Colin,Thank you for taking the time to leave this review, it is very much appreciated. We will pass your feedback on to the team.Best wishes,Kat
5/5
TrustpilotSupported from beginning to end once we…
Supported from beginning to end once we decided to part exchange.
Hi Eddie,We always hope to receive this kind of feedback, thank you for sharing. We hope you have many happy years in your new home.Best wishes,Mia
5/5
TrustpilotMorley Park - Plymstock
This is the second house we have purchased through kate at the Morley Park development in plymstock. We have found the whole process easy and hassle free. We had a couple snags as is to be expected with any new build however these were rectified really quickly. We are so happy with our new house and wouldn't hesitate to recommend this development to any of our family and friends.
4/5
TrustpilotKept up to date with construction…
Kept up to date with construction progress with timely photos. Looking forwards to the actual viewing of the house.
Hi,Thank you for sharing the start of your experience with Persimmon Homes. Do keep in touch and let us know once you are in your new home.Best wishes,Mia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Charles Church's East Sussex office has 819 reviews across 1 platform: 819 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Charles Church is rated 4.2 out of 5 across all 819 reviews, checked 9 October 2026.
Charles Church, Harlands Park, Mallard Drive, Ridgewood, Uckfield, East Sussex TN22 5SR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.