Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty viewing
Jamie helped me and my partner view a property we were looking to purchase today. We made our experience stress free and made us feel relaxed when we had any questions. Jamie was very bubbly and friendly that made me and my partner feel at ease when viewing the property. Thankyou so much for a wonderful experience.
Sara · 12 October 2026
Agent replied · 13 October 2026
Thanks for your review, Sara! It’s lovely to hear Jamie helped make your viewing an enjoyable experience for both you and your partner. Looking for a property can feel like a big step, so it’s great that Jamie helped you feel comfortable and confident asking questions. We hope the search goes well!
★★★★★ 5/5
Trustpilot5 stars
I've rented through minors and Brady since they took over Castle home and Holly has been absolutely amazing! Everything I've needed she's sorted for me, any questions have always been answered, she's gone above and beyond to help me and my kids and I will be sad to be losing her as a property manger. Would highly recommend using minors and Brady and especially lucky if you get Holly for your lettings.
Hannah · 13 June 2026
Agent replied · 23 June 2026
Thank you for your review, Hannah. It’s wonderful to hear Holly has provided such outstanding support throughout your tenancy. Going above and beyond to help with any questions or issues, while making sure you and your children felt supported, is exactly the kind of service we strive to provide. We’re glad she has made such a positive impact, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotVery proffessional
Very proffessional. Great service from start to finish. They kept us informed at every step of the way. During the stressful period of accepting offer to exchanging contracts our aftersales progresser, Aysegul was brilliant. She went above and beyond to keep us informed and assist in any way to try to make our life easier. Fantastic service
Warren · 17 September 2026
Agent replied · 24 September 2026
Thanks for taking the time to share your experience, Warren! We’re glad the team kept you informed throughout and that Aysegul was such a strong support during the more stressful stages of your sale. Her dedication to keeping things moving and making the process easier clearly made a difference. We really appreciate your feedback!
★★★★★ 5/5
TrustpilotFirst House Purchase
Bought my first house through Minors and Brady, they were excellent every step of the way. Cass was the agent dealing with the after sales for us, and she was so refreshing to work alongside. She was constantly chasing solicitors to get us to completion and was calling weekly to give progress updates. Couldn't recommend enough.
Jack · 22 September 2026
Agent replied · 24 September 2026
Congratulations on your first home, Jack! It’s great to hear Cass was so proactive throughout the after-sales process and kept you updated while working to keep everything moving towards completion. We’re glad you felt so well supported and appreciate your recommendation!
★★★★★ 5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Lauren when viewing 3 different properties in Lowestoft last week. Lauren was well prepared with notes and with brochures and was happy to answer all our questions. She was very professional and friendly at the same time. We would happily recommend Minors and Brady.
Adriana · 12 October 2026
Agent replied · 13 October 2026
Thanks for your review, Adriana! It’s great to hear Lauren helped make your viewings so useful, with everything well prepared and plenty of time to answer your questions. Thank you for recommending Minors & Brady!
★★★★★ 5/5
GoogleHad a viewing for a property in Caister yesterday with Connor and the process couldn’t have gone smoother. Connor was super helpful is every way. The viewing was done by my brother on my behalf, who FaceTimed me due to not living in the area. Connor also helped with the application due to me being unable to complete it via the link. He could not have been more helpful.
India · 11 June 2026
Agent replied · 11 October 2026
Thank you for your review! It’s great to hear Connor made the whole process so smooth, especially with you being unable to attend the viewing in person. We’re happy to hear he was able to make things easier for you!
★★★★★ 5/5
TrustpilotJulia Pauluch was amazing captain well…
Julia Pauluch was amazing captain well updated sometimes things came to a standstill Julia always went out of her way to keep all parties updated which we liked my bungalow was a very awkward complicated bungalow to sell with lots of issues but still the team at Minors and Brady kept positive and did the best that anyone could ask for and I thought the money I paid was great value so well done to everybody we managed to sell a real difficult property and you guys kept your Supportin and we pushed it over the line thanks to everybody. We have now managed to find our dream home so we’d like to say a massive thank you to everybody if I had to do it again I would pick Minors and Brady fantastic Company always polite but most importantly, they always get back to you when they say they would call you again
Alan · 18 March 2026
Agent replied · 21 March 2026
Thank you, Alan, for your review! We’re pleased Julia’s communication and persistence helped guide a more complex sale through to completion, and that you felt supported throughout. It’s great to hear you’ve now found your new home, and we appreciate your kind feedback!
★★★★★ 5/5
TrustpilotHighly recommend
This was the fastest and easiest process I’ve ever gotten through to rent a property (as a EU native, the process can be so tricky with referencing).Sam Carpenter was the person in charge of overseeing the whole process and he was excellent! Always willing to answer all of our questions and doing it promptly all the way until the day we picked up our keys. Very happy with the overall service provided
Joana · 18 May 2026
Agent replied · 27 May 2026
Thank you for your review, Joana. It’s great to hear the process felt so quick and straightforward, especially given how tricky referencing can be, and that Sam was consistently helpful and responsive right through to key collection!
★★★★★ 5/5
TrustpilotExceptional service from Minors and…
Exceptional service from Minors and Brady! recently rented through them and the process was incredibly smooth. A massive thank you to Sam Burton, who provided quick, clear communication and was always willing to go above and beyond to help us out. Highly professional and stress-free, we couldn't recommend Sam and the team enough!
Ola · 21 September 2026
Agent replied · 24 September 2026
It’s great to hear you had such a smooth rental experience, Ola! We’re glad Sam made things straightforward with clear communication and was always happy to help when needed. We appreciate you recommending him and the team!
★★★★★ 5/5
TrustpilotWe had a lovely experience with Lauren
We had a lovely experience with Lauren. She was so friendly, welcoming and helpful, and made us feel comfortable from the moment we met her. She showed us around three properties in a row and was patient, approachable and happy to answer all our questions throughout. Nothing felt rushed, and her lovely personality made the whole experience really enjoyable. It’s clear she takes pride in what she does, and her excellent customer service really stood out. Thank you Lauren for making our viewings such a positive experience!
Eve · 14 October 2026
★★★★★ 5/5
TrustpilotI sold my house and bought another home…
I sold my house and bought another home and Aysegul Capti has been great all the way.She kept in contact with me to keep me updated on everything what was going on.She has been a star .
Thankyou Aysegul for all your hard work it has been a pleasure
Diane · 7 October 2026
Agent replied · 10 October 2026
Thanks for your lovely review, Diane! It’s great to hear Aysegul was such a consistent support while you were managing both your sale and purchase, keeping you informed and helping everything move along. We’re glad you felt well looked after throughout!
★★★★★ 5/5
TrustpilotIf you want someone to steer you…
If you want someone to steer you through the purchase of a property Claire Wilson is the person to have in your corner. She always check everything is going ok and checks in each week to make sure. Couldn’t have got through it all without her guiding hand, cheers.
Customer · 1 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Claire was such a consistent support throughout your purchase and made sure you always knew how things were progressing. We’re glad her regular check-ins and guidance helped make the process feel a little easier.
★★★★★ 5/5
TrustpilotProfessional and efficient probate sale
M&B were very professional and efficient in securing a probate sale for me - producing good quality images of the property, compelling marketing materials, a regular pattern of viewings and ultimately a price i was happy with. All handled with care and sensitivity by Liam and the team.
Bert · 6 October 2026
Agent replied · 10 October 2026
Thanks for your review, Bert. It’s great to hear Liam and the team handled your sale with such care and sensitivity, while also keeping everything professional and well organised. We’re glad the marketing and regular viewings helped achieve a price you were happy with!
★★★★★ 5/5
TrustpilotProfessional
I didn't have much interaction with the team over the course of the sale but they managed it quickly and effectively.
The after sales team were proactive in progressing the sale and always kept me informed.
There was a slight issue but they resolved it professionally.
Linus · 12 October 2026
Agent replied · 13 October 2026
Thanks for taking the time to leave a review, Linus. We’re glad the team helped keep things moving and that our after-sales team kept you updated along the way. It’s also good to hear any issues were handled professionally.
★★★★★ 5/5
TrustpilotI had a really positive experience…
I had a really positive experience dealing with James Roe at Minor & Brady. James was extremely helpful, attentive, and professional throughout the whole process. He was always quick to respond, kept me updated, and went above and beyond to make everything as smooth and stress-free as possible.
Adedamola · 21 September 2026
Agent replied · 24 September 2026
It’s great to hear James made such a positive impression, and that you found him so responsive and easy to deal with throughout. We’re glad his support helped make the process feel straightforward and stress-free. Thank you for recommending James and Minors & Brady!
★★★★★ 5/5
TrustpilotLloyd was incredibly helpful with so…
Lloyd was incredibly helpful with so much knowledge of the property and the business itself, incredibly patient when it comes to questions and answers them professionally. What a great guy! Definitely recommend Lloyd if you want a viewing of a property or even a friendly chat!
Tori · 2 October 2026
Agent replied · 10 October 2026
Thanks for your review, Tori! It’s great to hear Lloyd was so knowledgeable and patient when answering your questions, and that you found him professional and approachable throughout. We’re glad he made such a good impression and appreciate you recommending him!
★★★★★ 5/5
TrustpilotJust bought a house from minors and…
Just bought a house from minors and Brady the service has been absolutely perfect especially from after sale team which I highly recommend Jessica kemp she has done a fantastic job she keeps you informed for anything and everything was in time I would recommend this to anyone
Freddie · 17 September 2026
Agent replied · 24 September 2026
Congratulations on your new home, Freddie! It’s great to hear Jessica kept everything moving and made sure you were kept informed throughout the after-sales process. We’re glad you felt so well supported and would recommend the team to others.
★★★★★ 5/5
TrustpilotAysegul made things happen.
Aftersales people are so important, after you have sold your house, you need a good person to push things through, be a strong communicator and just get things done. I can truly say that Aysegul Capti was the perfect person you need in Aftersales. She made things happen and ensured everyone delivered as expected. Made a complex process easy and with finesse. Thank you Aysegul
Customer · 18 May 2026
Agent replied · 27 May 2026
Thank you for your review. You’re absolutely right, aftersales can make or break the whole experience, and it’s great to hear Aysegul delivered exactly what was needed! We're happy to hear she made such a difference throughout.
★★★★★ 5/5
TrustpilotClaire Wilson
Claire Wilson was extremely helpful in guiding us through the purchase of our property which at times was rather stressful. She liaised regularly with all the other parties concerned and always kept us up to date on matters. Nothing wax scoop much trouble tomher
Customer · 6 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Claire was such a helpful support during your purchase, particularly when things became stressful. We’re glad she kept communication moving between everyone involved and made sure you were kept up to date throughout.
★★★★★ 5/5
GoogleI am extremely pleased with the service that I have received for my property since they became the agents. In exchange for a fair price I get professional advice with prompt and friendly communication, constantly supporting me to organise all the complex new requirements quickly and smoothly. Holly is a star along with her colleagues Emma and Sam reassuring me that every aspect of care for my property and for tenants is first class. Thanks guys highly recommend you to everyone ☺️
Sara · 11 January 2026
Agent replied · 11 October 2026
Thank you for your review, Sara. We are really pleased to hear you have felt well supported and that communication and advice have been clear and prompt throughout. It is great to know Holly, along with Emma and Sam, have helped make the process feel organised and well cared for. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotI could not be happier
I could not be happier with our experience with Minors and Brady. Samuel Carpenter is amazing, he has been so helpful and accommodating every step of the way in our house move. Nothing has been too much of an ask, I can't thank him enough for making this whole process simple and putting my mind at ease time and time again. Thank you!
Fay · 19 May 2026
Agent replied · 27 May 2026
Thank you for your review, Fay. It’s lovely to hear Samuel made such a positive impact on your move, keeping things simple and helping you feel at ease throughout!
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent service friendly staff.
Maddie has really been exceptional really help with all the solicitor chasing, have had better communication from Maddie than our own estate agent
Thank you Maddie for the smooth process and taking a lot of pressure of us both.
Graham · 1 October 2026
Agent replied · 10 October 2026
Thanks for your review, Graham! It’s great to hear Maddie was so proactive with the solicitor chasing and kept communication moving when you needed it most. We’re glad her support helped take some of the pressure off and made the process feel smoother.
★★★★★ 5/5
TrustpilotMinors and Brady were very professional…
Minors and Brady were very professional when we were buying our bungalow through them. We had several hold ups along the way but Cassandra rang regularly to keep us updated and did her utmost to help sort any issues that she could help with
MRS · 21 September 2026
Agent replied · 24 September 2026
Thank you for your review, Peggy! It’s great to hear Cassandra kept you informed and was there to help when things didn’t go quite to plan. We’re glad the wider team were friendly and helpful too. We hope you’re settling into your new home!
★★★★★ 5/5
TrustpilotAmazing service, great agents
Maddie was so helpful throughout the entire process, especially when there were some unexpected delays with our deposit. She kept us updated every step of the way and would regularly check in with our solicitors and explain anything we weren't sure of (as first-time buyers!). Our entire house-buying journey was made a lot less stressful with her help and we would definitely recommend Minors & Brady to anyone buying their first home.
Sophie · 14 October 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
