Trusted Agent profile · East Staffordshire
★★★★★
525 reviews across 2 platforms
Britannia House Station Street, Burton On Trent, DE14 1AN, East Staffordshire, DE14 1AN
Burchell Edwards's office in East Staffordshire, at Britannia House Station Street, is rated 3.6 out of 5 across 525 reviews on two platforms, including 280 Google reviews rated 4.4.
Every review we hold for the East Staffordshire office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional Letting Agent - Buchell Edwards
What a simple and straight forward renting experience. The lady was very professionally handle my case and explain everything in detail. It make me feel so relax with no worry.We will use it again.
5/5
TrustpilotEmily from the Castle Bromwich branch…
Emily from the Castle Bromwich branch was hands on with my recent let.She was very pro-active and kept me updated at every stage. I wouldn’t hesitate in recommending this branch for any future lets.
1/5
TrustpilotUtter liars
Utter liars. Told me my Halifax lending decision (off Halifax) wasn’t worth the paper it was written on?? Absolute jokers and worst agents around, avoid.
5/5
GoogleGreat service
Thank you for the wonderful 5* review! Our team is dedicated to providing exceptional service to all of our customers. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleAll around very good service from all parts wouldn't use the solicitors again due to the price but for convenience and the speed wanted at the time it was worth it.
5/5
TrustpilotVery helpful lady we dealt with on…
Very helpful lady we dealt with on renting a property, we requested to see the property several times and nothing was too much trouble and all adhered to the Covid 19 guidelines
1/5
TrustpilotHighly incompetent
Never recommend this company to anyone. We given contract to sell our flat to them in March but still no where near completion. Avoid Avoid please
5/5
GoogleThe move went really easily. Ellesse helped me out a lot as it was my first rental and was very patient with me, as was Adam. It’s a thumbs up from me Jeff
5/5
GoogleGreat service from Reece and Olivia. They made every really easy and positive for us. Would highly recommend
5/5
TrustpilotRecently put 2 properties up for rent
Recently put 2 properties up for rent , handled brilliantly by Emily. I had tenants in within a week with all the clear information I needed. I would definitely recommend them
5/5
GoogleJust want to say a massive thank you to both the sales and leggings team. They helped me buy another house and then the letting steam kindly managed finding me a new tennent.
5/5
Trustpilotreece - burton branch
reece from the burton branch was incred. made my moving experience really smooth and personal to me. would recommend!
5/5
GoogleFantastic service from Olivia & team, super helpful! Would recommend using BE services to everyone.
5/5
GoogleThe whole team have been brilliant! Mortgage advisors are top notch also. Thank you all
5/5
TrustpilotSteven from sheldon branch
Steven from sheldon branch Come and visit my property for valuations, he is very helpful and professional, he promised me to find my ideal house
1/5
TrustpilotWorst experience ever
Worst experience ever. Had issues with rented property for over 18 months and refusing to deal with it. Simply passing from one colleague to another with false promises and lies!
3/5
GoogleNot been there
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleSo helpful
Thanks for leaving us your excellent 5* review. Best wishes, Lucy, Customer Feedback and Support Team
1/5
TrustpilotDo not use this company
Do not use this company! They tell you incorrect information, only to catch you as a client. Then they refuse to help you.
2/5
TrustpilotAll very nice at the beginning when…
All very nice at the beginning when they want your business. Manager all fake tan, teeth and smiles.Experience of dealing with them was as much use as a chocolate teapot.
5/5
GoogleStaff are friendly and always keep you updated. Good knowledge and happy to help. Thankyou.
5/5
GoogleExcellent service amazing ladys !!! Daisy and Olivia vary happy 😊🥰😊 …
5/5
TrustpilotHighly Recommend
Completed our sale and purchase with Burchell Edwards - Faultless service and support from Jordan, Amber, Andy, Carl and Caroline at Burton on Trent branch.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
