Every review we hold for the East Sheen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently rented a property with Chris from Marsh and Parsons and had a fantastic experience.
We had a short time period to find somewhere and Chris made sure he showed us every option that suited us. He went out of his way to help us, resulting in finding a fantastic property which we are now very happy in.
I would highly recommend Chris to anyone looking to rent - he is so lovely and made the whole experience much easier.
FS · 31 July 2017
★★★★★ 5/5
GoogleChristopher Lilly was my negotiator when I was looking for a new place to rent. He has a good line in chat and humour and I had made my mind up by the third property he had shown me. The negotiations went rather smoothly and as I was looking for a swift move, Chris went out of his way to make sure all parties were happy with all details of the tenants agreement and signed off as soon as was possible and with the minimum of fuss. Recommended as an individual negotiator and recommended as a company.
Lee · 31 July 2017
★★★★★ 5/5
GoogleBuying your first house can be a daunting prospect and most of the estate agents I visited have certainly not been very helpful. Not so with the great team of M&P in East Sheen. Paul and David have been welcoming and supportive from the get go.
Paul Trafford was allocated to my purchase and you couldn't wish for a more helpful and accommodating estate agent. Whenever I had a query or wanted to visit the house, yet again, Paul was always there and made this whole process an absolute breeze.
Everyone I know is amazed by the speed and efficiency with which I managed to get my new house.
My heartfelt thanks to Paul, David (who covered during Paul's holiday) and the whole team there who were always available to answer any questions. Highly recommended!
Alexandra · 31 July 2016
★★★★★ 5/5
GoogleI recently went through the process of finding a home to rent for a long let. Working with Rupert Viney was a great experience. He worked hard for Marsh and Parsons clients and showed me six homes over the course of an afternoon. Very pleasant man with great motuvation. He will find a home for you in most likelihood or let a home for you. He kept in constant contact and helped make an otherwise stressful situation bearable.
Jennifer · 31 July 2017
★★★★★ 5/5
GoogleWe found the Marsh & Parsons' team members helpful and responsive regarding the sale of our flat, and they communicated key updates clearly. Ava Finlay showed particular dedication at the sales progression phase, and we are grateful to her for her assistance.
Anna · 19 August 2024
Agent replied · 26 August 2024
Dear Anna , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
★★★★★ 4/5
GoogleReally great to work with, especially Paul Trafford, who has just sold our current house for us and sold our next house to us! Paul and David were brilliant at guiding and advising us through both the sale and purchase, helping us to achieve all our aims and taking an active interest and role in managing the chain through to exchange and beyond. Thank you to Paul and the team: thoroughly recommended.
Mark · 10 February 2016
★★★★★ 5/5
GoogleWe have just sold our house with M&P and Henry Wellbelove was absolutely amazing throughout, making our house sale possible in a staggeringly short space of time. He was kind, considerate and professional at all times. He kept us up to date every step of the way and helped to iron out any last minute glitches. Thank you Henry - we couldn't have done it without you!
Natalie and Tom Routledge
Jake · 31 July 2016
★★★★★ 5/5
GoogleVisited an apartment with Albert, and couldn’t speak highly enough about him. Clearly takes time to learn the area, and all of my questions were answered swiftly and honestly. M&P have themselves a great asset.
George · 2 November 2024
Agent replied · 9 November 2024
Dear George, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
★★★★★ 5/5
GoogleExcellent service from Marsh and Parsons all round, Tadas my agent even helped carry some of my stuff down my stairs to my car, at the expense of his very nice smart suit !
Lisa · 4 October 2024
Agent replied · 25 October 2024
Dear Lisa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, lesley
★★★★★ 5/5
GoogleCamilla, Phil & Tadas have all been a pleasure to work with, so friendly and attentive. They've always been available for any questions. Tadas achieved the house sale and we are happy with the outcome. Thank you. Laura Bridge
Laura · 20 May 2024
Agent replied · 19 June 2024
Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley, Customer Relations Team
★★★★★ 4/5
GoogleWe had a good experience with Marsh and Parson estate agents. Having spent many months searching we found that Marsh and Parsons, and in particular Rhu Wishart was extremely proactive when endeavoring to find us our ideal property to rent. He was always contactable which is integral when going through the process and always offered valuable support. Would recommend above other lettings estate agents
Charlotte · 10 February 2016
★★★★★ 5/5
GoogleGreat customer service⭐️ staff listened to all my needs and matched them brilliantly. Really super quality properties available. A breath of fresh air to find an Estate Agent that cares and doesn’t waste my time viewing irrelevant properties.
Jennifer · 20 May 2024
Agent replied · 19 June 2024
Dear Jennifer, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleThank you ever so much to Phil, Ava, Tadas, Oli and Albert for all your help.
The experience and support from the team has been amazing. Highly recommend
Kasim · 2 November 2024
Agent replied · 11 December 2024
Dear Kasim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
★★★★★ 5/5
GoogleRupert and Emily at Marsh & Parsons have been incredibly thorough, efficient and proactive. They have also been really nice people to deal with. A very professional service which I wouldn't hesitate to use again.
Thank you so much.
Alix · 20 April 2024
Agent replied · 19 June 2024
Dear Alix, Thank you for your lovely comments regarding the Barnes team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleMarsh & Parsons had to work quite hard for our sale, but their enthusiasm never slipped. They always kept us informed and I wouldn't hesitate to use them again.
Adam · 4 October 2024
Agent replied · 25 October 2024
Dear Adam, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
★★★★★ 5/5
GoogleMy wife and I recently purchased a home in SW14 through Marsh & Parsons. Paul and David were professional, helpful and transparent throughout the process. It was a somewhat drawn out process, with an at times tricky balancing act through the chain, but they handled it well... minimising as much as possible the stress of buying and selling!! Thanks very much guys!
Andrew · 31 July 2016
★★★★★ 5/5
GoogleThey were great - Julien helped secure an asking price offer within an incredible timeframe - top effort. We really liked the personal and consultative approach from Phil and their teams strategy to market the property.
Adam · 20 May 2024
Agent replied · 19 June 2024
Dear Adam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GooglePhil, Camilla and the rest of the team did a fantastic job selling our property. They were very professional, helpful and friendly, and helped the sale process go smoothly. Would highly recommend!
Laura · 27 July 2024
Agent replied · 26 August 2024
Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleThe best agency I could find! Tobias was very efficient and helpful. I was also helped by Stephanie, who speaks Italian, in an extraordinary way!
Ileana · 31 July 2019
Agent replied
Dear Ileana. Grazie - we're glad you had an enjoyable experience. All the best, M&P
★★★★★ 4/5
GoogleAppreciative personal customer service!
A Lettings Negotiator from the company was very helpful and patient with my search situation. Finally spoke with a human-being who was genuinely more conciderate and understanding than other agents who had pushed me into the crowds of this volatile rental market.
Alexandra · 29 September 2023
Agent replied · 29 October 2023
Dear Alexandra, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the time to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Marsh & Parson renting my property out. Rupert in particular was very thorough with the process and made it all very easy. I would highly recommend them.
Tim · 22 May 2024
Agent replied · 19 June 2024
Dear Tim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleOverall great experience with Marsh & Parsons. Quality service from Emma Ruffoni. She was caring and professional and made the whole experience seamless.
J · 2 November 2024
Agent replied · 9 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
★★★★★ 5/5
GoogleAs a landlord, I am extremely happy that I chose Marsh and Parsons as my agent. From the onset I have worked with Rupert Viney and found him to be responsive, reliable and extremely professional. I would highly recommend M&P to any landlord looking for an agent or thinking of switching agents as I did. Heather Altorf
Heather · 31 July 2017
★★★★★ 5/5
GoogleWe had a great experience with Marsh & Parsons. Aleisha Merchant was our negotiator and she really made the whole process easy for us, she was exceptional throughout it all. She was always very responsive to our questions and really made the whole experience of finding our new home personal. Thanks again for everything. Soraya & Luiz
Soraya · 1 August 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.