Every review we hold for the East Sheen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAva provided excellent service and proved to be very knowledgable
EVO · 20 May 2024
Agent replied · 19 June 2024
Dear EVO 2, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleChris was our agent when me and my boyfriend were looking for an apartment to rent. He was very polite, skilled and highly professional. I would recommend him to anyone looking for a property.
Katarzyna · 31 July 2017
★★★★★ 5/5
GoogleI recently sold my property through M & P. While this looked initially to be a simple transaction, it hit a number of obstacles along the way. While this was very frustrating, my negotiator (Hilary Hoolahan) was incredibly helpful. She chased every detail with great tenacity and even more helpfully, kept me regularly updated. Even when there there were no further updates, she emailed me to let me know this. It always made me feel that she was on the case and had my best interests at heart. I would definitely use M & P again.
Emily · 31 July 2016
★★★★★ 5/5
GoogleDear Sam, and Beau
I am writing in order to thank you for the very high quality of service you provided towards successful sale of our home in Rectory Road.
From the point of initial discussion, including your advice about valuation, through the efficiency of your viewing arrangements, the sometimes protracted process of dealing with the first sale that fell through, and then the much more straightforward process of negotiating and achieving sale to the ultimate buyers, at the guide price, you and your staff provided service of the very highest standard.
Bee and I are very grateful to you, including for the manner in which you dealt with us; sometimes during what could have been, without your calm and efficient support, very stressful periods.
Please convey our thanks to all those of your staff, including but going beyond Beau, who helped us towards moving to our new home, with which we are delighted.
With warm regards
Nigel
Professor Nigel Eastman
Nigel · 31 July 2016
★★★★★ 5/5
GoogleMarsh and Parsons handled the sale of two properties for us in the summer of 2015. A one bedroom flat which was my mothers and our own house in Mortlake. The staff were extremely efficient and friendly and were on the case right from the start. They constantly up dated us with the progress of the sales and prospective purchasers were shown around with virtually no disruption to ourselves. Both properties have now been sold and contracts exchanged.
Many thanks
Chris · 10 February 2016
★★★★★ 5/5
GoogleFrom the initial visit through meeting the team from all 3 local offices, to the negotiations with the buyers and closure, Marsh & Parsons exceeded my expectations. Having lived in 4 countries and bought and sold many properties, I rank their performance as truly world class. The team, under Rex Chalmers leadership, are all strong and, importantly, work as a team dedicated to what they’re doing. Hilary Hoolahan orchestrated my sale beautifully by smoothing the process, picking up loose ends even on her days off, and managing the sensibilities of seller and buyer wonderfully. My summary: the only estate agent to use in south west London.
Nick · 1 August 2015
★★★★★ 5/5
GoogleWe are a young couple that have been living in London for a year. Since we came here we've been sharing a house but we decided that is our moment to "grow up" and we found the amazing Vicky. She helped us to find out our "tailor made house" after seeing few properties. She was trying to help us as much as she could and we felt really care. We just have no words to explain how grated we feel about how she take care of us.
Thank you so much, Vicky.
M · 1 August 2015
★★★★★ 5/5
GoogleI initially asked Marsh and Parsons to find me a flat, which they did, and then I bought a house!!
They coped very well with my change of plans and the sale has gone through very smoothly largely due to the excellent communication skills of the sales negotiator, Julia
The staff have all been extremely helpful and easy to get hold of
I would certainly recommend this company to take one through what can be a very stressful negotiating procedure.
Margaret · 1 August 2015
★★★★★ 5/5
GoogleIt was such a pleasure dealing for a second time with Marsh & Parsons and Richard Towler is an outstanding agent: positive, knowledgeable and he was always there for us.
David · 31 July 2017
★★★★★ 5/5
GoogleBeau was a true asset in our purchase all the way from our initial search to post completion . First class service .
Anthony · 31 July 2016
★★★★★ 5/5
GoogleHaving recently purchased a house through Marsh & Parsons, we were very impressed with the professionalism of the vendor's agent, Beau McCarty, who assisted us at every turn and pushed hard at the right times to get the deal through. Whilst it had its moments, we are delighted with the outcome and would not hesitate to recommend this team in the future.
Stuart · 31 July 2016
★★★★★ 4/5
GoogleOne of the best agents in richmond, certainly better than the staff at major phipps across the road.
Missy · 30 July 2021
Agent replied · 30 July 2023
Hi Missy, thank you very much for taking the time to leave us your positive review! We are delighted that you are happy with your experience with us and will be sure to pass on your feedback to the team in Richmond. All the best, M&P
★★★★★ 5/5
GoogleBoth Joanna and Paul did a great job and got us a great price, higher than anyone else said they could get!
Jamie · 9 February 2019
Agent replied
Dear Jamie. Thank you for your kind review. We have passed this onto Joanna and Paul. All the best, M&P
★★★★★ 5/5
GoogleI have just sold my house through Marsh & Parsons within 24 hours of going on the market thanks in part to their extensive local knowledge and client base. They have been very efficient throughout the process and everyone involved has been charming and reliable. Don't even think of going to any other agent!
Corynna · 31 July 2016
★★★★★ 5/5
GoogleCustomer delight! Thanks Ben!!
Sheen · 31 July 2018
★★★★★ 5/5
GoogleFar and away the best agents I have ever been involved with, Paul Trafford pushed the process through from start to finish and it's only due to his endless hard work that we are completing on time and have the house we wanted. Can't recommend M&P highly enough as a buyer or seller!
Lewis · 1 August 2015
★★★★★ 5/5
GoogleHaving just sold our property in SW14, we can thoroughly recommend M&P as agents. Our buyer was particularly difficult but the patient professional management and persistence of M&P eventually brought the business to a very satisfactory conclusion for both parties. We will most certainly use Marsh & Parsons for our next business
Jim · 1 August 2015
★★★★★ 5/5
GoogleWe tried other estate agents before Marsh & Parsons, the difference was immediately evident. They had people queing up to view and they found more than one buyer for us too. Well worth the difference. Wish we had gone with them first, we would have saved six months at least.
David · 31 July 2016
★★★★★ 4/5
GoogleI was very pleased with both the friendly nature of our Estate Agent and the amount of effort she was willing to go to in order to secure us the property we were after. Her communication was excellent and always personally friendly. We were very pleased with the outcome.
Bryn · 1 August 2015
★★★★★ 5/5
Googlequick, very responsive, friendly and very very professional.
Alberto · 30 July 2020
Agent replied · 30 July 2023
Hi Alberto, thank you so much for taking the time to leave us such a positive review! We're delighted you enjoyed your experience with us. All the best, M&P
★★★★★ 5/5
GoogleWe bought our new house through Marsh and Parsons. Our chain was complex but they were excellent at pulling things together and ensuring all the parties stayed on track and kept momentum. We have now exchanged and can't wait to move in!
NJ · 10 February 2016
★★★★★ 5/5
GoogleJulia from M&P is very helpful. She is flexible on helping out to access the property at any time. She provides helpful information and insights. She is very efficient at coordinating all parties without being intruding. We like her a lot.
R · 31 July 2016
★★★★★ 4/5
GoogleProfessional and friendly Real Estate Agents.
Nicoletta · 9 February 2019
Agent replied
Dear Nicoletta. Thanks for your lovely review. All the best in your new home, M&P
★★★★★ 1/5
GoogleDisappointing. This agency doesn't make much effort with buyers - still waiting for details weeks after I emailed a request via Rightmove. if I was a vendor I would be inclined to use a more energetic agent.
Steven · 31 July 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.