Every review we hold for the East Preston office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently sold a probate property via Cooper Adams and I highly recommend their services. We chose them because they provide the insurance of a reservation agreement. This was invaluable in helping get the sale over the line. This wasnβt an easy sale and without Cooper Adams involvement, it is likely that the sale would have fallen through. Thank you to Jason and Shaun for their help and constant patience.
Shaun Β· 18 June 2023
Agent replied Β· 24 June 2023
Thank you Shaun for your review. Yes our Reservation Agreements are a no brainer. To legally tie in a seller and buyer at the point of accepting an offer makes complete sense. Most countries around the world do it, it stops either side pulling out on a whim. Thank you for entrusting Cooper Adams to deal with your property sale.
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5/5
GoogleI was introduced to Shaun, owner of Cooper Adams back in 2004 by my mortgage broker at the time Mathew Searle.
Since then they have sold 3 properties for me including my parents home in 2016 after they passed. This was a very difficult time for me and pauline handled the sale in a very caring and sensitive manner.
My current home was purchased through Rustington Branch we moved in on the 31st March 2021.
Cooper Adams are a very professional company the Team are all very approachable and extremly good at what they do.
My last sale was particularly difficult and frustrating East Preston branch were always just a phone call away and they managed to steer me and the sale to a successful conclusion with good advice and professionalism.
I would recommend them and wouldnt use any other Estate Agent.PositiveResponsiveness, Professionalism
Suzanne Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you so much Suzanne for taking the time and leaving us such a glowing review. It's been an absolute pleasure helping you with three moves.
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5/5
GoogleJade Foster, Lettings Manager from East Preston office of Cooper Adams was my Point Of Contact for the property that I am renting now. Jade and her associates are very professional, polite and patiently clarified the queries. Jade was also meticulous in coordinating viewings of the property, organizing the meeting with Landlord and timely processing of the paper works. The top quality service from Jade and team facilitated smooth relocation to my new home. She also called to check me up after commencement of tenancy which exhibited her obsession for customer satisfaction. Wishing Jade Foster and Cooper Adams Team at East Preston, All The Best.
Aravindhan Β· 14 June 2022
Agent replied
Thank you Aravindhan for taking the time out of your busy day to leave a review for Jade. Jade cares deeply for her landlords and tenants and strives for 100% satisfaction. Thank you again.
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5/5
GoogleThe Cooper Adams team across East Preston and Rustington offices were so helpful and professional when we were searching for our dream retirement home on the coast. They were in touch on a regular basis with new properties to view and worked really hard to match our many requirements ! Iβd highly recommend their refreshing approach and ethos to both buyers and vendors.
Gerry Β· 23 October 2025
Agent replied Β· 20 March 2026
Thanks so much, Gerry. Weβre thrilled we could help you find your dream retirement home by the coast. Our East Preston and Rustington teams loved keeping you updated and lining up places that ticked the boxes. Your comments about our approach mean a lot. If we can help you or any friends in future, give us a call on 01903 791727 or pop into either office. Enjoy your new home!
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5/5
GoogleI have dealt with Sam Dunnings over the years in the lettings industry and have only ever experienced exceptional customer service and attention to detail. I would highly recommend him as an agent
Lisel Β· 20 March 2025
Agent replied Β· 20 March 2026
Thank you Lisel
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5/5
GoogleExcellent service. Freya was great, very helpful.
Sarah Β· 20 December 2025
Agent replied Β· 20 March 2026
Hi Sarah, thanks for leaving this. I am really glad Freya looked after you so well. She cares a lot about keeping things clear and helping people through the small stuff as well as the big stuff. If you ever need anything again, just let us know.
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5/5
GoogleSam Dunnings oversaw the refurbishment of my newly-bought flat, all the way through to finding and settling in suitable tenants. I was very pleased with the service I received. Everything was clearly communicated to me, and Sam worked fast to ensure that the flat was vacant for as short a time as possible.
I highly recommend Sam and Cooper Adams.
Rabbi Β· 21 October 2023
Agent replied Β· 28 October 2023
Thank you so much for your lovely review, it really means alot to us.
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5/5
GoogleJack was knowledgeable and helpful throughout the process of selling our home, The process of using Cooper Adams was straightforward, the app made monitoring the progress simple. Would use them again.
Richard Β· 6 March 2025
Agent replied Β· 20 March 2026
Thank you Richard for your review
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5/5
GoogleJust bought a property in East Preston. Steve was fantastic, both in the original viewing, and all the way through the purchase process. Always helpful and going above and beyond.
Geoff Β· 5 March 2025
Agent replied Β· 30 May 2025
Thank you Geoff for your kind words
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5/5
GoogleI am staying in a flat owned by the East Preston branch of Copper Adams, so in theory they are my landlord.
I have been dealing with a woman called Jade Foster.
Since moving in in July, Jade has been brilliant.
Any issues or questions I have had surrounding the flat, have been dealt with quickly and professionally by Jade.
It feels like Cooper Adams staff have customer care at the core of their business and during these uncertain times is paramount for any business to do that.
I wouldn't hesitate to recommend Copper Adams to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Greg Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you so much Greg for your review. We love make all our tenants, landlords, buyers and sellers happy.
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5/5
GoogleToday my parentsβ house completed! ππ It wasnβt the easiest of sales and throughout the past few months, Cooper Adams have been amazingly upbeat, calm, reassuring and professional. I have had very regular contact with Ricky during the last few months and he has been brilliant in ensuring that I was completely up-to-date. Yes, there were unavoidable glitches along the way, but I always felt completely supported by the team. Thankfully (for Cooper Adams) I donβt have another property to sell..... but if I did, I would have absolutely no hesitation in using them again. Thanks Ricky!!!PositiveResponsiveness, Professionalism
Jennifer Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you Jennifer
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5/5
GoogleSo grateful to Freya and Jason for such a fabulous experience purchasing our home in East Preston. Buying a house is never easy but they were incredibly friendly and gave us such a huge amount of support. The process was so much smoother for their professionalism and knowledge. We are so grateful! Thanks for everything guys. Laura and Dale Harris
Laura Β· 23 September 2025
Agent replied Β· 20 March 2026
Thank you, Laura (and Dale). Iβm delighted Freya and Jason looked after you so well and helped make the whole experience smoother. Buying a home can be stressful, so itβs great to know their support made a real difference. Wishing you both many happy years in your new East Preston home.
Shaun Adams
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5/5
GoogleI had the pleasure of having Jack oversee my property purchase! Jack has an incredible level of professionalism mixed with a down-to-earth personality - which makes for a great combo! β¦
Chelsea Β· 22 May 2026
Agent replied Β· 23 May 2026
Hi Chelsea,
Thank you for taking the time to write this, it genuinely means a lot. β¦ More
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5/5
GoogleI have recently purchased a property using this agent.
From the outset I found the agent I was dealing with to be knowledgeable of β¦
Jenni Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you Jenni, we try our best to please. We are so pleased you are happy.
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5/5
GoogleEveryone on the team who assisted me, notably Jack and Sam, did their utmost to help push through a lengthy and tricky sale process that involved an unexpected probate application and having to temporarily rent the house. I can't thank them enough for all that they did and would recommend Cooper Adams to anyone looking to sell.
Ian Β· 20 September 2025
Agent replied Β· 20 March 2026
Thank you Ian for taking the time to share this. Jack and Sam will be so pleased to read your feedback. We know how challenging the process became with probate and the rental in between, so it means a lot that you felt fully supported throughout. We are delighted we could help bring it all together for you and really appreciate your recommendation.
Best wishes from all of us at Cooper Adams
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5/5
GoogleI first contacted Jade from Cooper Adams in East Preston when I required some advice in relation to saving for a first time buy. Jade was extremely patient and helpful, listening to what my future plans were and asking questions about what type of build/sized house I wanted to aim for. After a long conversation Jade referred me to Ryan from Clearwater Mortgages who also spent a long time listening to what I had to say, Ryan spent ages totalling up different figures and giving me various options which would allow me to reach my long term goal. I first approached Cooper Adams with no knowledge but now I am aware of exactly what is out there for me in regards to houses and saving plans. Both Jade and Ryan were polite and made me feel at ease. I cannot wait to use Cooper Adams again in the future.
Georgia Β· 19 March 2020
Agent replied
Thank you Georgia for taking the time to write such a lovely words. Jade looks forward to helping you again very soon.
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5/5
GoogleCooper Adams in East Preston provided a great service in the purchase of our new home. They were easy to contact and always very helpful. They did lots of chasing various parties in our chain to try and speed things up and always kept us informed. They also provided us with a lovely gift package when the keys were handed over. Cannot praise them enough. Special thanks to Emma in the team for her great support. Well done all, David and Rosemarie Higgs
David Β· 20 December 2019
Agent replied
Thank you so much David
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5/5
GoogleCredit where credit is due Cooper Adams EP have been superb from start to finish being kept informed of progress on sale of property all the way. Having dealt with a few agents while looking to buy elsewhere I think they really could learn a lot from Cooper Adams regarding whole team professionalism. Many thanks to Jason and all the team brilliant Thank you
Peter Β· 11 November 2022
Agent replied
Thank you Peter for your kind words
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5/5
GoogleItβs very rare to come across an estate agency that does what it says it can do. But with Cooper Adams they donβt just do what they say they do, they excel at it, and better than many other agents weβve used over the years. As a small property developer itβs important to us that buyers of our houses have a great experienceβ¦ from when they start searching for a property through to when they move into their new home. We find that working with Cooper Adams is great; they understand what their buyers are looking for and work hard to find the right property to suit them. On top of that everyone in the office is friendly, helpful and they are extremely good at keeping everyone informed on progress all of which adds the extra bit of reassurance thatβs needed during any sale.
We felt Cooper Adamsβ honest advice was refreshing and exactly what we wanted. They suggested improvements and tweaks to improve the saleability. We would definitely use them again on the sale of new homes.
Thank you to Emma, Nicola, Pauline, Jade and, of course, Shaun for everything youβve done to help our new owners feel right at home.
John Β· 16 September 2019
Agent replied
John thank you, your kind words mean so much to us. Selling and buying can be challenging and we get immense pleasure from our work.
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5/5
GoogleFriendly and courteous at all times. We started with discreet marketing and when we found the house we wanted everything went into top gear immediately. At no time were we put under any pressure. All viewings were accompanied by a full time member of staff. During the exchange period Chris kept us well informed and was frequently in contact with our buyerβs solicitor who seemed not to appreciate the importance of getting to exchange. We cannot recommend them highly enough.
Thank you, Chris, Abi and Simon
Rosemary Β· 16 September 2019
Agent replied
Thank you so much for our five star review :)
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5/5
GoogleHi Emma
A massive thank you for making the process of purchasing my property so easy. Thank you for all your help & the handling of the process also keeping me informed about what was going on the whole time. It's great I didn't have to ask anything as you were always the first to inform me about any issues.i will highly recommend you in the future.
Thank you once again to everyone involved & again a special thank you to Emma at copper Adams.
Kind
Neil Β· 25 June 2019
Agent replied
Thank you Neil it is our pleasure
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5/5
GoogleWe have been very impressed by Cooper Adamsβs professionalism and communication throughout the selling process. Jack has been wonderful keeping us informed and it was a pleasure to deal with him and the rest of the office.
Katy Β· 5 August 2024
Agent replied Β· 26 August 2024
Thank you Katy for taking the time to write this lovely review. Jack, Jason, Sammy and Steve are real assets to our buyers and sellers.
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5/5
GoogleI had an amazing experience of Letting with Cooper Adams and especially Miss Jade Foster who helped us and guided us throughout the letting process. She was very prompt in her responses to my queries and has helped us with all of our documentation.
I really liked the professionalism with which she and her team at Cooper Adams have managed the entire process for me and my family.
I strongly recommend them.
Hammad Β· 24 June 2021
Agent replied
Thank you so much for your lovely words.
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5/5
GoogleI am delighted with the letting service provided by Cooper Adams. Pauline and her team are dedicated to providing an efficient service and a delight to work with due to their friendly care and desire to represent my best interests. They took enormous care to select a suitable tenant and since have diligently carried out regular inspections. They have responded speedily to queries from both myself and the tenant, keeping me informed at all times. Many thanks to Pauline and her team for looking after my property.
Elaine Β· 16 September 2018
Agent replied
Thank you for your five star review on us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.