Trusted Agent profile · East Hertfordshire
★★★★★
136 reviews across 1 platform
28 Maidenhead Street, Hertford, SG14 1DR, East Hertfordshire, SG14 1DR
Kings Group's office in East Hertfordshire, at 28 Maidenhead Street, is rated 4.7 out of 5 across 136 reviews on 1 platform, including 136 Google reviews rated 4.7.
Every review we hold for the East Hertfordshire office, from every platform, shown as written. First names only.
5/5
GoogleCalled up and booked some viewings for my first purchase. I was fortunate enough to speak to Harrison who has been beyond helpful. He has exhausted himself taking me to view properties and recommending venues that meet my criteria. He has …
Hello Mark Thank you for your positive feedback. Great to hear we were able to help you with your first property purchase and help make the process as smooth and stress … More
5/5
GoogleA friendly helpful and very professional service provided by Brodie and Rosie at Kings. Always prompt and efficient.
Hello Susan, Thank you for your kind review, It was a pleasure working with you. Kind Regards All the team at Kings Group
5/5
GoogleRoss was very friendly, helpful and enthusiastic! He is an asset to the company.
Hello Heidi Thank you for taking the time to leave your positive review and thank you for being a great client to work with. Kind Regards All the team at Kings Group, Hertford
5/5
GoogleRoss has been very helpful, communicating and keeping us updated throughout the process.
Hello Bissel Thank you for your positive feedback. All the team really appreciate it. Kind Regards All the team at Kings Group, Hertford
5/5
GoogleRosy from the Kings Group was extremely helpful throughout the moving process, from the start going an extra mile to organise thorough information booklets that answered every query we had, all through to keeping on top of our document …
Hello Georgetta, Thank you for taking the time to leave your 5 star review. All the team really appreciate your feedback. … More
5/5
Google….continue to previous review…. The team at the Hertford branch works like an integrally unit. Three colleagues who handled my case like one person, as when I made equiry to anyone of them, who would give me a definite answer instantly. I’d receive an email soon from one other after I talked to anyone of them. Strangely enough I often confused who I’d talked to over the phone as they sounded exactly the same. Louie told me that many customers said the same. The office locates at the heart of the town, Kings Group sales negotiators treat all their customers like a KING. I’m on top of the world at the moment as they managed to sale my house with my desired price to a nice young family. My offer has also been accepted last week by the vendor Thanked to my purchasing agent-Foxton Stanmore. Right now I fell like a dancing Queen ! Thank you C、C and L. I still need your professional ongoing help and wish the transitions would go smoothly in the near future! Apologies to readers for such long review. It was from my heart truly!
1/5
GoogleProbably the worst estate agents I've ever had the misfortune to deal with. Utter incompetence and rudeness, combined with a sheer arrogance. Please, save yourself the trouble steer clear. -------- In response to your reply.... Of course you can't find an "S C" on your system, no matter how hard you "scrutinise" (great spelling, by the way), it's not a full name is it, Sherlock?
Dear SC Thank you for your review. We have scrutiniced our systems and unfortunately we cannot find a S C on our system. We would be grateful if you could contact our manager Brodie Clark by phone on: 01992 586 570 or by email on: Brodie.clark@kings-group.net who will personally discuss with you why we have not met your expectations and look to improve our service.
5/5
GoogleSo happy with the service I received from summer,Brodie and rosy from start to finish kept me updated through the process always able to get through to them and always able to answer any questions very happy with there customer service and my new home
Hello Parys, Thank you so much for taking the time to post a review. The team really appreciate it .Thank you for being such a great client to work with. Kind Regards All the team at Kings Group
5/5
GoogleRoss was incredibly helpful and accommodating. Excellent customer service
Hello Claire Thank you for taking the time to leave your positive review. All the team really appreciate your feedback. Kind Regards All the team at Kings Group, Hertford
5/5
GoogleCannot recommend Brodie, Amy and Patrick enough at this office. Helped with everything along the way, making letting my property stress free. THANK YOU!
Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff training is given to keep our standards high so we can deliver the best customer service to all our valued clients. Kind Regards.
5/5
GoogleHighly recommended of Brodie. Very efficient, responsive and knowledgeable: )
Hello Ling, Thank you for taking the time to leave your 5 star review. All the team really appreciate your feedback. … More
5/5
GoogleHad a helpful, trouble free service. Really happy with my new property! Special thanks to Brodie Clark!
Hi Sam Thanks so much for the review. The Hertford office enjoyed working with you! We are always happy to help so please don't hesitate to get in touch Kind Regards
5/5
GoogleI was really impressed with the quality of the photos on my flat, we got lots of viewings and the lease was done really quickly & easily. Brodie, Rosy and the team at Kings have been really proactive and are always there to help.PositiveResponsiveness, Professionalism
5/5
GoogleBrodie and Rosy was very helpful. Sending email and giving information was very quick. I want to give 10 stars but i have only 5. Thanks a lot for our new home to Brodie, Rosy and other team members.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleRosie assisted me in finding a rental in a very competitive market. She was very helpful and efficient during this process. Brodie was very efficient on the day of me moving in too. I would highly recommend them as agents.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleRosy and Brodie have been amazing throughout the whole process of my rental application. Really lovely to talk to and get things done for me 🙂 thank you so much! I’ve never done this on my own so they made it really easy for me and supported me throughout. …
Hello Louise, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews and hope you enjoy settling into your new home. Kind Regards All the team at Kings Group
5/5
GoogleJoe is really lovely and exceptionally professional. Branch Manager, Brodie is also very helpful.
Hi Angela Thanks so much for the review. The Hertford office enjoyed working with you! We are always happy to help so please don't hesitate to get in touch Many thanks
5/5
GoogleProfessional and attentive. Brodie and her team were a great in updating me with properties that suited my criteria while I was in search for my new home. Always a pleasure to speak with and would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAmazing experience with Kings. The staff were great and friendly and went above and beyond to help me get my paperwork in order. I would definitely recommend Kings letting agency to anyone. Thanks again to the team.
Hello Stuart, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews. Kind Regards All the team at Kings Group Hertford
5/5
GoogleI had an amazing experience with kings group Hertford. The team was so helpful and supportive throughout my experience. I want to give a special Thankyou to Brodie and Rosy, very supportive and polite. Would definitely recommend.
Hello Mya, Thank you so much for taking the time to post a review. The team really appreciate it .Thank you for being such a great client to work with. Kind Regards All the team at Kings Group
1/5
GoogleAvoid at all costs. I sold my house in Hertford through them and due to their complete ineptitude to do their jobs, lack of communication and general unprofessionalism the entire experience was awful. I ended up doing the sales progression myself because someone left the branch and no one replaced them for months. The whole process was unbelievably stressful and we nearly lost our onward purchase because of it. Once the sale (eventually) went through I complained to Kings through their process and they could not have cared less. They don't care about their customers at all, they care about making money. I have no idea why the google reviews of this business are actually quite good - I'd recommend you have a look at their Trustpilot reviews before engaging them as you will see many reviews where people have the same type of experience as myself.
5/5
GoogleFriendly and efficient service from every angle. They kept on top of everyone involved in the process of our new property purchase at every stage. We were very pleased with the service we received from the estate agents (thank you Daniel!) and would definitely recommend them to family and friends.
5/5
GoogleThe team at Kings group were superb. Louie and Charlie assisted us throughout our home purchase process. They were always available and highly communicative. They kept us informed every step of the way. Thank you!
Hello Christina Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Congratulations again and best of luck in your new home. Kind Regards All the team at Kings Group, Hertford
5/5
GoogleWhat excellent service we have had from Charlie Christian & Louie, these chaps do a really good job , much better than our previous agent. They are always friendly & respectful, pleased we changed.
Hello Sue Thank you so much for your 5 star review, it has been our pleasure working with you. Kind Regards All the team at Kings Group, Hertford
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kings Group's East Hertfordshire office has 136 reviews across 1 platform: 136 on Google.
Kings Group Hertford is rated 4.7 out of 5 across all 136 reviews, and 4.7 out of 5 on Google from 136 reviews.
Kings Group Hertford, 28 Maidenhead Street, Hertford, SG14 1DR, East Hertfordshire, SG14 1DR.
